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CORPORATE
PRESENTATION
Grupo Pão de Açúcar and Globex Utilidades
May, 2011
ABOUT GRUPO PÃO DE AÇÚCAR
2
1 2011 Estimated2 In the past 11 quarters, according to ABRAS – Brazilian Supermarket Association
> Key figures
> R$ 50+ bi Sales1
> #1 Retailer in Brazil
> Growth higher than
the 2nd player’s2
> 145,000+ employees
> Operational
> 1.8k points of sales, located in
19 States and the Federal District
> Multi-format distribution
> 600 million tickets per year
> 2.8 million m² of sales area
MARKET LEADER IN THE COMPANY’S MAIN
BUSINESSES
3
Brazilian Retail (Abras)Market share
13.8%
14.1%
11.0%
61.1%
13.2%
14.2%
10.7%
61.9%
14.8%
14.5%
11.1%
59.6%
2007 2008 2009 2010
Others
Source: Abras – Brazilian Supermarket Association
17.9%
14.4%
11.1%
56.6%
NEW MANAGEMENT MODEL ADJUSTED IN 2011
4
MetricCommercial/
Supply Chain
and IT
Corporate
Services /
Finance
People
RetailCash &
Carry
Metric Metric Metric Metric Metric
Metric
Metric
Metrics:1. Net Income
2. Valuation/EVA
3. ROCE
4. Growth/Expansion
5. Customer satisfaction
6. Our people satisfaction
Corporate Relations
Market Strategy
Management Control
CEONova
PontoComSpecialized Electronics
WHAT LIES AHEAD
5
> A multibusiness company with sales over R$50 billion
> Right people in the correct places with processes and systems
> Integration with synergy’s capture of Ponto Frio and Nova Casas Bahia
reaching guidance
> Consolidation and expansion of cash-and-carry, supermarkets,
hypermarkets, proximity stores, specialized businesses, electronics
stores and e-commerce formats taking advantage of the Brazilian
middle class growth
COMPANY CHANGES AS THE ENVIRONMENT
MOVES
6
Brazil
2005
Population in each social class (in million)
C
A/B
D/E
26.4
62.7
92.9
C
A/B
D/E
42.2
101.7
47.9
GPA: limited
offering (only
Food, 556 stores)
GPA: multiformat
business for both Food
and Electro, 1,646 stores
Brazil 201032mn ascended
only in 2010
Fo
od
Co
mp
l.
Fo
od
erv
ice
& in
sti
tuti
on
al
E-c
om
me
rce
C
COMPANY CHANGES AS THE ENVIRONMENT
MOVES
7Source: IBGE, BACEN, O observador
Brasil 2011, Estado de SP, 23/03/2011
10,1% 10,3% 9,6% 8,0% 8,4%6,7%
2005 2006 2007 2008 2009 2010
Unemployment rate
Credit avaliabe to population(As % of GDP)
8,8% 9,7% 11,2% 12,8% 15,0% 15,7%
2005 2006 2007 2008 2009 2010
1,2%
4,0% 3,2% 3,4% 3,2% 3,5%
2005 2006 2007 2008 2009 2010
Real income growth
Avaliable income1
Social Class
2009 2010 % Change
A/B R$ 680 R$ 991 46%
C R$ 204 R$ 243 19%
D/E R$ 61 R$ 104 70%
Total R$ 230 R$ 368 60%
1 Total income less all family expenses
Buying intention (% Δ 2011-2010)Based on yearly survey of buying intention for the year
per category.
Product A/B C D/E
Furniture 9 11 26
Home Appliances 19 0 23
Mobile Phone 5 4 40
TV/Video 26 24 25
R$36.1 BN OF GROSS SALES IN 2010
8
• 4Q10: 25.4%
GPA Food1: 26.0%
Globex2: 24.5%
• 2010: 24.5%
• 4Q10: R$12.6 bn
‘Same-store’ sales increased by 11.5%
• 2010: R$ 36.1 bn
‘Same-store’ sales moved up by 12.1%
• Nova Casas Bahia consolidation as of Nov, 2010
1 Refers to GPA consolidated excluding Globex2 Includes Nova Casas Bahia as of November, 2010
Gross
Sales
Gross
Margin
EBITDA OF R$2.1 BN IN 2010
9
EBITDA
Net Income
• 4Q10: R$769.3 mn 54.9% (margin of 7.0%)
• GPA Food1:R$567.1 mn (margin of 8.7%, the
highest of the last 15 years)
• Globex2: R$202.2 mn (margin of 4.5%)
• 2010: R$2.1 bn 37.5% (margin of 6.4%)
• 4Q10: R$447.0 mn (margin of 4.0%)
• 2010: R$722.4 mn (margin of 2.3%)
• Dividends of R$171.6 mi, R$0.69 per preferred share
1 Refers to GPA consolidated excluding Globex2 Nova Casas Bahia is included as of November, 2010.
10
GUIDANCE FOR NEW GLOBEXELECTRO – BRICKS AND MORTAR OPERATION
GROSS SALES (R$)Above
R$ 20 billion
Growth (SSS)
above the market
GROSS MARGIN(1)
EBITDA MARGIN(1) 4.5 to 6.0% Higher than 7.5%
Higher than 25.5% Higher than 26.5%
CAPEX R$ 100 mn to
R$ 120 mn
FINANCIAL RESULT(1) -3.5 to -4.5% Up to -4.0%
2011E Year Model
1 of net sales. Projections include estimated synergies.2 Includes Electronics, Home Appliance and Furniture operations
11
MAIN SYNERGIESELECTRO1
1 – Commercial and operating
management
2 – Management ofinfrastructure and
back-office
3 – Management of
financial and capital
structure
‣ Integrate the Ponto Frio operating management to Casas Bahia model
with margin and sales gains
‣ Centralization of purchase management with margin gains;
‣ Improvement of sales and pricing mix;
‣ Increase the penetration of services sales;
‣ Repositioning of Ponto Frio brand and maintaining strong the Casas Bahia
brand
‣ Centralization of the companies’ inventories and stock ups;
‣ Utilization of GPA’s back-office platform with Shared Services Center and
total integration among Casas Bahia, Ponto Frio and the other areas;
‣ Refine the operational processes;
‣ Take advantage of other synergies with GPA (logistics, IT etc);
‣ Manage the cash / Working Capital inside GPA platform;
‣ Reduction in funding costs / negotiation of financing instruments and
lines at GPA cost;
1 Includes Electronics, Home Appliance and Furniture operations
12
SYNERGIESGLOBEX
1.0% - 2.0%
(R$ 170 - 340 mn)
1.5% - 2.0%
(R$ 255 - 340 mn)
0.5% - 1.0%
(R$ 85 - 170 mn)
3.0% - 5.0%
(R$ 510 - 850 mn)
Potential per year – after total capture of synergies(1)
1 Synergy calculated over the net sales.2 Includes Electronics, Home Appliance and Furniture operations
1 – Commercial and operating management
2 – Management of infra-structure and back-office
3 – Management of
financial and capital
structure
Total
Formats
14
GPA STORES AND FORMATSG
PA F
OO
DELEC
TR
ON
ICS /
HO
ME
APPLIA
NC
E
Supermarkets
Cash & Carry
Hypermarket
Proximity
Gas stations and
Drugstores
Specialized
Stores
B2C B2B
375
59
114
67
230
977
# Stores
15
GPA FOOD RETAIL STORES CHARACTERISTICSGPA FOOD
Public Stores1Q11
Additions
Avg Sales Area
(m2)
ABCD classes 114 +4 6,000
AB classes 151 +2 1,500
BCD classes 118 +17 1,500
TransformersFood service
59 +2 4,000
ABCD classes 67 -1 300
16
GLOBEX STORES COUNTELECTRONICS1
Public Stores1Q11
Additions
ABC classes 453 -53
CD classes 524 -2
1 Includes Electronics, Home Appliance and Furniture operations
17
GLOBEX STORES COUNTGLOBEX
Free float
Controlling group
Casas Bahia Founders
Klein Family
Management
38%
62%
47%53%
50%
Globex
NovaPontoCom
6%
44%
Nova Casas
Bahia
100%
FICFinancial JV
14%
36%
Banco Itaú
50%
18
REGIONAL PRESENCE
North
Super: 0
Hyper: 1
Electro: 0
Total: 1
North-East
Super: 29
Hyper: 16
Electro: 26
Total: 71
South-East
Super: 329
Hyper: 84
Electro: 755
Total: 1,168
GDP: 5.1%
GDP: 13.1%
GDP: 56.0%
Middle-West
Super: 13
Hyper: 11
Electro: 83
Total: 107
GDP: 9.2%
South
Super: 4
Hyper: 2
Electro: 113
Total: 119
GDP: 16.6%
Nova Pontocom
20
CONSISTENT SALES GROWTHNOVA PONTOCOM
Gross Revenues (in R$ Mn)Under Nova Pontocom management
* Source: e-bit.
14
51
640
366
1087
637
2009 2010
Full year May to December Only December
Sales GrowthGross Revenue - Annualized (comparable basis)
640
1087
530
833
84
213
458
534
2009 2010
1.731
2.695
Δ E-commerce71%
2009 2010
21
IMPROVEMENT IN OPERATING PROFITABILITYNOVA PONTOCOM
* Amounts without Stock Option non-cash expenses.
Gross Profit (R$ Mn)
100
328
2009 2010
18,6% 19,2%
Operating Expenses (R$ Mn)*
17,6%
14,5%
95
248
2009 2010
Gross margin has grown, despite VAT tax
change (“Substituição Tributária”)
• Better negotiations / beginning of the
expansion of the assortment
• Still little synergy from groups commercial
conditions
Expenses reduction of more than 3 pp. in 2010
• Strong fixed expenses dilution
• Greater variable expenses efficiency Synergies
with the group
22
INCREASING EBITDA AND BREAK-EVEN IN NET INCOME
NOVA PONTOCOM
EBITDA (R$ Mn)*
EBITDA has approached 5% in 2010 with
gains in both margin and expenses
5
80
2009 2010
1,0%
4,7%
Net income (R$ Mn)**
Operation in the break-even point
of Net Income
0,2
0,0%
-2,3%
2009 2010
* Amounts without Stock Option non-cash expenses.
** Amounts without Stock Option non-cash expenses; 2009 pro-forma: adjusted amounts for the
current deferral aaccounting practice.
23
2010 GUIDANCES’ FEEDBACKNOVA PONTOCOM
Achieved
Free cash flow generation:- Growing EBITDA margin
- Capex at low levels
- Working capital efficiency
Consistent EBITDA growth, working
capital under control and low capex
Grow 50% above marketGrowth of 71% in e-commerce
(compared to market growth of 40%)
2010 EBITDA margin in the same level
as GlobexEBITDA of 4.7% (Globex 4.0%) ¹
Casas Bahia and Wholesale operation
integration in 2010.100% integrated in Nov„2010
Guidance
¹ % of the net revenue
24
GUIDANCES 2011NOVA PONTOCOM
Guidance
GROSS SALESAnnual growth between
2011-13
B2C Grow at least 30% to 50% above market (e-bit)
Wholesale Grow above inflation
EBITDA MARGIN2011 Between 6.0% and 7.0%¹
2013 Between 8.0% and 10.0%¹
WORKING CAPITALInventory financing
Keep, at least, +20 days in inventory financing
(suppliers - inventory)
Receivables discount expense (100% of receivables) Between 3.5% and 4.5%¹
CAPEX Up to 2.0%²
FOCUS ON CASH GENERATION
¹ % of net revenue
² % of net revenue; does not consider M&A transactions
1Q11 Results
1Q11 HIGHLIGHTS
> Consolidation as the largest Brazilian retailer with 17.9%
of market share> 2010 Abras Ranking : GPA with 17.9% (+310 bps vs. 2009)
> 23 conversions of CompreBem and Sendas stores> Completion of the process in the 3Q11
> Integration of Casas Bahia and Ponto Frio> Higher gross margin and lower need for working capital
> Synergies in expenses are identified and in capture process
> E-commerce with strong growth (+118%) in the 1Q11
with market share gains> Nova Pontocom Day held with more business disclosure
26
GPA IN THE 1Q11: GROSS SALES OF R$ 12.4 BN
27
The figures presented in this document already reflect the IFRS change in 2010
and 2011 and it changes Company’s already published figures
Globex figures does not have between 1Q11 and 4Q10 because of the
consolidation of Casas bahia
>GROSS SALES
R$ 12.4 bn, + 58.9% vs. 1Q10
GPA Food1: Same-store growth of 8.4% in the 4M11
Globex2: Same-store growth of 10.9% in the 1Q11
>GROSS PROFIT
R$ 2.8 bn +70.5% vs. 1Q10
Margins: GPA Food1: 25.7% +110 bps
Globex2: 26.9%
>EBITDA
R$ 609 mn +40.5% vs. 1Q10
Margins: GPA Food1: 7.2% +20 bps
Globex2: 3.6%
1 Refers to GPA Consolidated without Globex
2 Considers Ponto Frio and e-commerce, excluding Casasbahia.com.br
1Q11 Results
Highlights with same-
store growth >15%
GROSS SALES OF R$ 6.6 BN, SAME-STORE SALES
INCREASED 8.4% IN THE FIRST FOUR MONTHS
28
> IN THE 1Q11
> Growth is higher than the 2nd player’s
for the 11th quarter in a row
GPA FOOD
6.342
6.640
1Q10 1Q11
Gross Sales (R$ mn)
(ex-Globex)
Gross Sales – 4 months1 (R$ mn)
(ex-Globex)
8.140
9.164
Jan-Apr/2010 Jan-Apr/2011
12.6%
1 The first four months were considered to purge the Easter seasonal effect between
2010 and 2011. 4M10 was adjusted to Company’s new report structure which
excludes Extra Eletro and Extra.com.br in order to allow better comparison
9,9%7,7% 7,2% 8,4%
2Q10 2Q10 4Q10 Jan-Apr/2010
SSS grew by 8.4% in the first four months
(ex-Globex)
1Q11 Results
GROSS MARGIN CLIMBS BY 110 BPS
29
>Margin increase:> Pricing tool with an important role in the
main categories in super and hypermarkets
> Better mix, with greater share of higher-
margin categories
> Improvement of business management and
relationship with suppliers
> Maintenance of competitiveness in relation
to competitors
GPA FOOD
Gross Profit (R$ mn)
(ex-Globex)
Gross Margin (R$ mn)
(ex-Globex)
1 GPA Food excluding cash-and-carry operation (Assaí)2 Cash-and-carry operation share in GPA Food net sales
1.406
1.537
1Q10 1Q11
9.3%
24.6%25.7%
1Q10 1Q11
10.6% 13.9%Cash & Carry2
25.8%
27.6%
Categories with better margin
and fastest-growing
Perishables General Mechandise
1Q11 Results
IN THE 1Q11, OPERATING EXPENSES TOTALED R$ 1.1 BN
30
> Seasonal effect
of Easter
Impact: 40 bps
>Other impacts: 50 bps
> IT outsourcing 30 bps
> Operating expenses of new
stores 20 bps
>Margin reconciliation:
GPA FOOD
Operating Expenses (R$ mn)
(ex-Globex)
1.005
1.106
1Q10 1Q11
18.5%17.6%
% of Net Sales
1Q10 1Q11
17.6% 18.5% Margin
-0.4% Easter Effect
-0.5% Other impacts
17.6% 17.6%
1Q11 Results
EBITDA MARGIN OF 7.2% IN THE 1Q11
31
GPA FOOD
EBITDA (R$ mn)
(ex- Globex)
EBITDA Margin (R$ mn)
(ex-Globex)
7.0%7.2%
1Q10 1Q11
10.6% 13.9%Cash & Carry2
7.4%
8.1%
400431
1Q10 1Q11
Improvement in the EBITDA margin is a result of the better gross margin,
even with the increased share of Assaí in the Group’s sales.
1 GPA Food excluding cash-and-carry operation (Assaí)2 Cash-and-carry operation share in GPA Food net sales
7.7%
1Q11 Results
FINANCIAL RESULT
32
GPA FOOD
Resultado Financeiro Líquido (R$ mi)
(sem Globex)
>Financial expense represents 2.7%
of net sales in the quarter :
> Increase in:
> Selic rate from 10.75% to 11.25%
> Interest on restatement of
contingency (“Refis”), R$37.7 mn
> Cost of discounted receivables in
the 4Q10
> Maintenance of:
> Interest on debt, R$76.2 mn
Net Financial Result (R$ mn)
(ex-Globex)
131
162
4Q10 1Q11
2.7%
2.0%
% of Net Sales
GLOBEX 1Q11 HIGHLIGHTS
We report the first full quarter of Casas Bahia
33
> Full quarter report with all businesses included
> Macro measures taken by the government
> Company is aware of the first impact and monitoring roll outs
> Message from Management already indicates impacts on
durable goods sector if government takes additional
intervention
> Acceleration of integration processes – Focus on synergies
capture:
> Change of all the Corporate Taxpayer’s Registries (“CNPJ”) of
Nova Casas Bahia’s stores and Distribution Centers
> Creation of a Committee in the Board of Directors to study
partner banks for the credit area, which includes cards
GLOBEX 1Q11 HIGHLIGHTS
> Progress in the financial and commercial areas:
> Redefinition of the commercial policy with shorter average
payment period and in the share of non-interest bearing sales
with low impact on sales growth
> Reduction in the cost of discounted receivables, despite the
upturn in Brazil’s base rate (SELIC)
> Reduction in general and administrative expenses of the business
and joint purchase of indirect materials
> New positioning for the Ponto Frio brand: opening of the first
concept store in São Paulo and another in Rio de Janeiro
> Synergies are identified and in capture process in the year curve
in accordance with the guidance
> Nova Pontocom: Integration of the Casasbahia.com.br website
> 100% integrated logistics and inventory
34
GLOBEX 1Q11 HIGHLIGHTS
> Reference and technology and launches showcase
> More welcoming and cozy environment, enhancing
the use of the brand inside the store
> Better communication with integration among the
products categories
> Lightness, tasting, movement and light
> An aspirational store that meets its market niche,
differentiated from its major competitors
> NEW PONTO FRIO FORMAT: ENVIRONMENT
THAT EXPRESSES THE BEST SHOPPING
EXPERIENCE FOR CONSUMERS
35
GLOBEX 1Q11 HIGHLIGHTS
36
Before
GLOBEX 1Q11 HIGHLIGHTS
37
After
1Q11 Results
GROSS SALES OF R$5.7 BN, SAME-STORE CLIMB BY 10.9%
38
> 10.9% SAME-STORE GROWTH
> HIGHLIGHT:
> End of the IPI tax reduction in 1Q10
ELECTRONICS3
Gross Sales (R$ mn)
Globex
1 NCB is excluded for comparison purposes2 Comparable basis (Casasbahia.com.br is not included)3 Includes Electronics, Home Appliance and Furniture operations
e-commerce:
+33.0% 2
Ponto Frio and e-commerce1 Total Globex
Includes Casas Bahia
1.4432.065
5.733
1Q10 1Q11 1Q11
43.1%
1Q11 Results
ADJUSTED GROSS PROFIT OF R$1.3 BN IN 1Q11,
MARGIN OF 27.0%
39
> 31.2% OF GROSS MARGIN IN
CASAS BAHIA
> Greater share of furniture
in the mix
> PONTO FRIO: THE MIX
ADJUSTMENT OF EXTRA
ELETRO IMPACTED - R$8.4 MN
IN THE 1Q11
ELECTRONICS3
Gross Profit (R$ mn)
Globex
Ponto Frio and e-commerce1 Total Globex
Includes Casas Bahia
242363
1.320
1Q10 1Q11 1Q11
The improvement in
margin already
reflects the beginning
of commercial
synergy gains
% of Net Sales
1 NCB is excluded for comparison purposes2 Share of Nova Pontocom in the Globex’s gross revenue (not considering NCB)3 Includes Electronics, Home Appliance and Furniture operations
+50.3%
27.0%
19.2%20.0%
24% 37% Nova Pontocom2
1Q11 Results
223315
1.133
1Q10 1Q11 1Q11
OPERATING EXPENSES REPRESENTED 23.2% OF NET
SALES IN THE 1Q11
40
ELECTRONICS2
Seasonality in the
1Q11 with lower level
of sales reduces the
dilution of expenses
compared to the 4Q10
Operating Expenses (R$ mn)
Globex
Ponto Frio and e-commerce1
Total Globex
Includes Casas Bahia
% of Net Sales
23.2%
17.7% 17.3%
1 NCB is excluded for comparison purposes2 Includes Electronics, Home Appliance and Furniture operations
1Q11 Results
ADJUTED EBITDA OF R$187 MN IN THE 1Q11,
WITH MARGIN OF 3.8%
41
> IN 2011
> We reinforce the guidance for
margin from 4.5% to 6.0%
ELECTRONICS3
1 NCB is excluded for comparison purposes2 Share of Nova Pontocom in the Globex’s gross revenue (not considering NCB)3 Includes Electronics, Home Appliance and Furniture operations
Ponto Frio and e-commerce1 Total Globex
Includes Casas Bahia
Adjusted EBITDA (R$ mn)
Globex % of Net Sales
19
49
187
1Q10 1Q11 1Q11
EBITDA:
1) Greater gross margin
2) Seasonal effect with less
expense dilution
3) Greater share of Nova
Pontocom
1.5%2.7%
3.8%
24% 37% Nova Pontocom2
1Q11 Results
FINANCIAL RESULT: FOCUS OF THE COMPANY
42
> Reduction in the 1Q11 even
with increase in the Selic rate in
the period:
> Reduction in the average payment
period in 2 months
> Reduction in the share of non-
interest bearing sales, without
losing sales growth
> Lower discounted receivable rates
> Increase in the share of interest-
bearing sales
> Financial expense of 3.4% of net
sales:
> Discounted receivables from credit
card operations: 2.5% of net sales
> Indebtedness: 0.3%
> Others: 0.6%
ELECTRONICS2
Net Financial Expense1 (R$ mn)
Globex
1 NCB is included as of November, 20102 Includes Electronics, Home Appliance and Furniture operations
% of Net Sales
2Q10 3Q10 4Q10 1Q11
4.9%
3.4%
5.8% 5.9%
Financial expense as
percentage of net sales is
below guidance (between
3.5% and 4.5%)
1Q11 Results
> 2010 IN FIGURES:
> 50% of the current clients have
hired services (insurance, etc.)
> 50% of the use of the cards is out
of GPA
FIC IN THE 1Q11
43
>17% SHARE OF TOTAL SALES1
> + than 8 million active clients
> EQUITY INCOME: R$10.5 MILLION
IN THE 1Q11
> GPA Food: R$7.5 mn
> Globex (Ponto Frio): R$3.0 mn
GRUPO PÃO DE AÇÚCAR
1 Considers only those business where FIC operates (GPA Food, including Assaí, Ponto
Frio and e-ommerce)
1Q11 Results
NET CONSOLIDATED RESULT
44
GRUPO PÃO DE AÇÚCAR
1 End of the period
> HIGHER NET FINANCIAL EXPENSES, OF
R$101 MN IN 1Q10 TO R$326 MN
> Impact of ~R$160 mn net of income tax
> Selic Rate1 from 8.75% to 11.25%
> IFRS EFFECTS (~R$40 MN)
> Equity Income
> Depreciation
Adjusted Net Income1 (R$ mn)
155
1Q11
2.6%% of Net Sales
1Q11 Results
CONSOLIDATED NET DEBT
45
GRUPO PÃO DE AÇÚCAR
Consolidated Net debt evolution1 (R$ bn)
1 Dívida líquida no final do período
1,5
2,3
4Q10 1Q11
> DEBT INCREASE IS RELATED
TO :
> Assaí and Sendas aquisiton
payments, R$ 223 mn
> Seasonality of working
capital need, R$375 mn
CONTACT – INVESTOR RELATIONS
Grupo Pão de Açúcar (GPA)
Globex Utilidades S.A.
Investor Relations Team
Phone: +55 (11) 3886-0421
Fax: +55 (11) 3884-2677
www.grupopaodeacucar.com.br/investor
46
> FORWARD –LOOKING STATEMENTS
The forward-looking statements contained herein are based on our management’s current assumptions and estimates, which may result in material differences regarding future results, performance and events. Actual results, performance and events may differ substantially from those expressed or implied in these forward-looking statements due to a variety of factors, such as general economic conditions in Brazil and other countries, interest and exchange rate levels, legal and regulatory changes and general competitive factors (whether global, regional, or national).