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Results Presentation Year Ended December 2010 Presenters: Clive Rabie – Group CEO Chris Hagglund – Group CFO Gavin Dixon – Business Division CEO Brian Armstrong – Professional Division CEO

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Page 1: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Results Presentation

Year Ended December 2010

Presenters:Clive Rabie – Group CEOChris Hagglund – Group CFOGavin Dixon – Business Division CEOBrian Armstrong – Professional Division CEO

Page 2: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

The group comprises 3 main divisions:

• Business Division – Business software suitable for SME’s through to larger enterprises, personal financial software, content provider & practice software for smaller accounting firms

• Division CEO – Gavin Dixon

• Australia & NZ

Group structure

• Professional Division – Extensive suite of enterprise level practice software for accounting firms, as well as cost recovery solutions, print solutions, expense management and other related modules targeted specifically to the legal profession

• Division CEO – Brian Armstrong

• Australia , NZ & UK

• nQueueBillback Division – Cost management software, print solutions & expense management solutions for the legal profession

• President & CEO – Rick Hellers

• USA & UK

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Page 3: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

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Page 4: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Operating revenue up 6% to $90.1m

Performance Highlights – December 2010

EBITDA up 20% to $30.2m

NPAT up 27% to $17.2m

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Page 5: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Reckon Group – December 2010

1st half 2nd half Full year

Operating revenue $46.5m $43.6m $90.1m

% growth (underlying) 8% 7% 7%

% split 51% 49%% split 51% 49%

EBITDA $15.3m $14.9m $30.2m

% growth (underlying) 23% 11% 17%

% split 51% 49%

EBITDA margin 33% 34% 33%

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Page 6: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Margin trends

2006 2007 2008 2009 2010

EBITDA 13.0m 16.5m 19.0m 25.1m 30.2m

Margin 29% 29% 31% 29% 33%

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Page 7: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Divisional results (excl FX impacts) – December 2010

Growth 2010 2009

Business Division operating revenue +13% $56.0m $49.8m

Business Division EBITDA +32% $20.7m $15.7m

EBITDA margin 37% 31%EBITDA margin 37% 31%

Professional Division operating revenue -2% $26.8m $27.3m

Professional Division EBITDA +2% $10.8m $10.6m

EBITDA margin 40% 39%

nQueue Billback Div operating revenue +15% $7.3m $6.3m

nQueue Billback Division EBITDA +41% $3.1m $2.2m

EBITDA margin 43% 35%

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Page 8: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Divisional results (reported) – December 2010

Growth 2010 2009

Business Division operating revenue +12% $56.0m $49.9m

Business Division EBITDA +33% $20.7m $15.6m

Professional Division operating revenue -5% $26.8m $28.1m

Professional Division EBITDA -2% $10.8m $11.0m

nQueue Billback Div operating revenue -1% $7.3m $7.3m

nQueue Billback Division EBITDA +41% $3.1m $2.2m

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Page 9: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Other Highlights – December 2010

• Operating cash flow of $28.2m, up 49%

• Cash balance $8.1m

• Final dividend of 4.5 cents per share (4.0 cents in 2009)

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• Final dividend of 4.5 cents per share (4.0 cents in 2009)

• Dividend franked to 90%

• Dividend payout ratio 65%

• EPS growth 25% to 12.4 cents per share

Page 10: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Cash Flow Highlights – December 2010

2010 2009

Net cash/debt at year end $8.1m -

Operating cash flow $28.2m $18.9m +49%Operating cash flow $28.2m $18.9m +49%

Development Cost Expenditure1

Amortisation of development costs & IP

$7.6m

$6.4m

$6.5m

$5.6m

Operating cash flow after capitalised development costs $20.6m $12.4m +66%

Fixed Asset Acquisitions $1.4m $1.8m

Dividends Paid $9.9m $8.6m

1 Additional expenditure designed to further improve the

groups competitive position in its markets

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Page 11: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Growing Recurring Revenue – December 2010

52%

71%66%

59%

60%

70%

80%

90%

100%

9%18%

12% 12%

39%11% 22%

29%

0%

10%

20%

30%

40%

50%

60%

Business Professional nQBB Group

Recurring Revenue

Full Product

Service Revenue

49% 66% 58% 56%Prior year recurring revenue

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Page 12: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Business Division

• Product range

• SME business products – mainly traditional QuickBooks range

• Medium to large business products – QuickBooks Enterprise

• Online business products

• Wealth management products – Quicken• Wealth management products – Quicken

• Elite practice management software for smaller accounting practices

• Company secretarial services – software, company registrations, super and trust deeds, searches

• Market – Australia & NZ

• 150 employees

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Page 13: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Business Division – December 2010

Reckon

Total revenue increase 12%

Direct QuickBooks growth 14%

Enterprise revenue growth (incl online) 28%

Retail revenue growth 32%

Corporate services revenue growth 7%

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Page 14: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Business Division - 2010 Highlights

• Release of QuickBooks 2010 QBi Series• Numerous enhancements well received by the market

• Smooth tax update in June

• Retail market share according to retailers now 40%

• QuickBooks Enterprise continues to shine

• Online products gaining traction• Online products gaining traction• Up take is increasing (Mac, iPad, iPhone, Android, Blackberry now supported devices)

• Smooth upgrade to 2010/11 version (including tax update)

• 8,000 users

• Partner membership growth of 10% represents increasing support from the accounting industry

• Continued success with Elite products • Smooth tax release, high customer satisfaction rating, good revenue growth

• Corporate Services continues to grow market share • Market in company formations grew 9% in units (Reckon 11%)

• New online products

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Page 15: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Business Division Key Strategies

• Expand Online service

• Improvements to connected services

• New service offerings – new Cashbook product launches in 2011

• Further leverage scalability of QuickBooks Enterprise Edition

• Expand Elite customer acquisition through broader addressable market• Expand Elite customer acquisition through broader addressable market

• Move into the mid market space

• Continue to grow Reckon Docs market share

• Through new service offerings

• Expand to the APS client base in 2011 through integrated offering

• Take advantage of expanded direct sales team

• Leverage the APS relationship – sales of Online business products, Enterprise and Company secretarial products

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Page 16: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Professional Division

• Product range

• Fully integrated practice management and compliance suite for accounting practices

• Expense management/cost recovery and other practice software modules for the legal profession in Australia

• Market – Australia & NZ & UK

• 135 employees

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Page 17: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Professional Division Revenue Movements (excl FX) – December 2010

Total revenue Maintenance

Professional Division -2% +5%

Australia -1% +5%

New Zealand +1% -%

United Kingdom -7% +8%

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Page 18: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Professional Division Performance – December 2010

$7,000,000

$8,000,000

$9,000,000

$10,000,000

Software/hardware revenue

• 66 new firms added in 2010, despite difficult market

• Adversely affected by difficult UK trading conditions

• Change of strategy to a software focus in legal, impacted hardware revenue

Consulting revenue

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$6,000,000

2007 H1 2007 H2 2008 H1 2008 H2 2009 H1 2009 H2 2010 H1 2010 H2

Cons & Sales

Maintenance

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Consulting revenue

• Exclusivity of consulting services remains our strength

• Adversely affected by difficult UK trading conditions

• Reflects reduced consulting capacity in 2010

• Adversely affected by difficult UK trading conditions

Maintenance revenue

• Adverse economic conditions slowed increase in seat count

• Also adversely affected by bankruptcy of Bearing Point, M&A activity by Big 4 firms and FX

Page 19: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Professional Division - 2010 Highlights

• New products released to market, to complete the integrated suite

• Strengthened position of supplier of choice to leading firms

• Continued growth of client base • Continued growth of client base

• Successful completion of major consulting projects

• Demand for new products from existing clients heightened in Q4

• QuickBooks capability resonates with large firms

• Locked in alliance with major firms to distribute QuickBooks

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Page 20: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Professional Division - Opportunities

• New business growth picked up in Q4 in Australia (revenue impact in 2011) +51% over 2009 Q4 sign-ups.

• Closing pipeline in 2010 stronger than 2009

• Service demand for online and mobility solutions

• New Products available in 2011 (minimal revenue impact to-date)

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• New Products available in 2011 (minimal revenue impact to-date)

• Mobility – time & expense capture

• Workpaper management

• Value/contract billing

• Credit management

• CRM including event management

• Resource & capacity planning

• Company secretarial and corporate services

• Continued upgrades to core products

Page 21: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

nQueue Billback Division

• 67% shareholding at 31 Dec 2010

• Market – USA legal profession

• Strategically placed in the top 200 law firms

• Product range• Product range

• Cost Recovery Software & Hardware

• Print Management

• Expense Management

• Embedded Solutions

• Workflow for Managed Print Services

• Desktop Solutions

• Hardware Solutions

• 30 employees

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Page 22: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

nQueue BillBack Division – December 2010

2010 2009

Revenue (excl FX impact)

Maintenance Revenue $4.8m $3.7m

New Revenue $2.5m $2.6mNew Revenue $2.5m $2.6m

Gross profit margin 93% 86%

Focus on software solution rather than hardware

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Page 23: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

• Successfully integrated the operations of nQueue & Billback USA

• Right sized the business

• Focus on business cost structure in 2010

• Positive client feedback on combined business

• Sales focus in 2nd half of 2010 culminating in strong Q4 sign-ups

nQueue Billback Division - 2010 Highlights

• Sales focus in 2 half of 2010 culminating in strong Q4 sign-ups

• Good progress on the “best of breed” product suite

• Added 34 new clients (including 3 Top 100 firms)

o Now serve 35% of the largest 250 law firms in the USA and 5 of the top 10 globally

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Page 24: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

• Accounting and Legal businesses in the UK de-merged in Jan 2011

• Exchanged 25% of the UK operation for an additional 7% of the USA operation

• Ownership post exchange:

nQueue Billback Division – UK operation

• USA 74%

• UK 75%

• Rationale:

• Harnesses the US Legal domain expertise for the UK business

• Cross sell opportunities in international legal practices which are expanding through global mergers

• Allows the Accounting team to focus purely on their market

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Page 25: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

• Accelerated sales efforts:

• Expand geographies, now including Europe & Asia

• Target mid sized legal market through reseller relationships such as Canon

nQueue Billback Division – Opportunities

• Target mid sized legal market through reseller relationships such as Canon

• Extend channel/reseller relationships

• Q4 sales were the strongest in the company’s history (revenue impact in 2011)

• Expand outside of the legal profession - experienced sales resource appointed

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Page 26: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Group trends over last 5 years

43.6708090

100

25

30

35

Operating revenue EBITDA

Cumm Growth 100% Cumm Growth 132%

22.9 28.0 31.243.3 46.5

22.127.4 28.8

42.0 43.6

010203040506070

2006 2007 2008 2009 2010

$m

Half year Full year

` 15.36.3

8.39.6

13.3

14.9

0

5

10

15

20

25

2006 2007 2008 2009 2010$m

Half year Full year

11.89.48.26. 7

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Page 27: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

11.0

20

25

NPBT

6.110

12

14

EPS

Group trends over last 5 years

11.4

5.26.6

7.6

9.6

11.0

0

5

10

15

2006 2007 2008 2009 2010

$m

Half year Full year

6.3

2.93.7

4.35.3

6.1

0

2

4

6

8

10

2006 2007 2008 2009 2010

cen

tsHalf year Full year

9.4 4.67.56.75.8 4.23.83.3

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Page 28: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

The strategic direction for the Reckon Group remains unchanged

• Continued organic growth– Grow business product suite to ensure Micro markets to Enterprise markets are catered for

– Expand product suite into the Accounting Profession Mid market

– Develop product for the SaaS market in Business and Professional Divisions

– Continue to deepen the product range to Accounting and Legal Markets

– Merged premises for the Business & Professional Divisions in 2011, further enhancing cross sell opportunities and delivery efficiency

• Well placed for 2011

o Business division– Strong direct revenue growth is expected to continue

– Retail is now back at normal levels; Reckon’s focus on market share growth continues

o Professional division– Signs are evident of clients re-engaging and this is showing up in strong Q4 sign-ups

– Seat count number growth expected to resume

o nQueueBillback division– Concerted sales effort in late 2010, is already showing signs of success with strong Q4 sign-ups in this business as well

– Gains expected from a re-focused UK business

• Take advantage of ungeared balance sheet, including suitable acquisitions

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Page 29: Results Presentation · Development Cost Expenditure 1 Amortisation of development costs & IP $7.6m $6.4m $6.5m $5.6m Operating cash flow after capitalised development costs $20.6m

Questions

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Thank you