results orientation: what to remember benedict wauters deputy director for strategy, innovation,...
DESCRIPTION
Two key messages Results orientation = needs orientation = stakeholder involvement = demand orientation Results orientation = asking what is your added value rather than just comply with regulations 3TRANSCRIPT
Results orientation: what to remember
Benedict WautersDeputy director for strategy, innovation, evaluation and
methodologyFlanders ESF AgencyCOP RBM coordinator
The call for results!
• “Simplification of policy delivery, focus on results and increased use of conditionality are among the major hallmarks of the next set of programmes.”
• “The Commission and the Member States shall ensure the effectiveness of the CSF Funds, in particular through monitoring, reporting and evaluation”
Proposed EC regulation for the new Structural Funds period
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Two key messages
• Results orientation = needs orientation = stakeholder involvement = demand orientation
• Results orientation = asking what is your added value rather than just comply with regulations
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From needs to well-being
BASIC
SOCIAL
Includes key needs of autonomy, mastery and relatedness
, responsibility, independence,mastery, achievement
NOTE: Maslow is useful as a categorisation system, less as a strict hierarchy as various needs can co-exist or higher level needs can take precedence over lower level ones
, social relations
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Involvingthose who
should benefit is
key!
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Training Employment?Leads to
SUPPLY ORIENTATION
Satisfies
NEED
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What “needs” are being addressed with this “want”?
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Instead of: ACTIONS – OBJECTIVE – NEEDS
Rather: NEEDS - OBJECTIVE – CONDITIONS TO ACHIEVE THE OBJECTIVE - ACTIONS
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????? Employment?REQUIRES
NEEDS
CAN BE ADDRESSED
THROUGH
DEMAND ORIENTATION
And/or…
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What “needs” are being addressed with this “want”?
Assumptions? Assumptions?
ACTIVITIES
OUTPUTS
OUTCOMES
IMPACT
INPUTS
Time
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Is this realistic?
OUTPUT
OUTCOME
INPUTS
ACTIVITY
INPUTSACTIVITY
INPUTS
ACTIVITY
INPUTS
OUTPUT
OUTPUT
ACTIVITY
OUTPUT
OUTPUT
OUTCOME
OUTCOME
OUTCOME
OUTCOME
OUTCOME
OUTCOME
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However…
• Results based MANAGEMENT is not just about defining results of the programme
• These results will be (or will not be) achieved by project promotors
• So, what is the role of the programme management organisation (the technical assistance) e.g. the Managing Authority?
• How will it manage itself for results?
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Programme management ORGANISATION strategy = strategy concerning added value of the Managing Authority etc.
PMO
stra
tegy
=
tech
nica
l ass
istan
ce
prio
rityOP
Priority1
OPPriority
2
OPPriority
3 PMO strategy = technical assistance priority
OPPriority
1
OPPriority
2
OPPriority
3
Added value by leveraging the technical assistance funds!
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A strategy for added value implies a choice of focus ratherthan a futile attempt to be good at everything
Innovator strategy map vs enhancer
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Innovator strategy map vs enhancer
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Almost all objectives differ between the
two maps!
Adding value as an ESF PMO
• To be results oriented it is not enough to comply with EC regulations
• Then we may just as well put the auditors in charge…
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