Benjamin William Bancroft Riches

2920 Wehrly Avenue Kettering, OH 45419

(937) 271-3359 benjamin.wb.riches@gmail.com

PROFILE I have spent much of my professional career within the sales world, holding a multitude of positions within Best Buy . I have always had a penchant for being a people person, and my rapport with my own leadership team, my employees, and most importantly, my customers, has always been world class. I thrive on person-to-person interactions and have made a career of selling technological solu-tions to everyday problems. Experience is a strong reason as to why I am able to be an opportune can-didate for any sales situation.

EXPERIENCE Sales Team Leader, Best Buy LLC.; Hamilton, Ohio — August 2014-Present As a Sales Team Leader, I am responsible for not only individual sales, but also for being a member of the leadership that heads multiple areas within the building. I am the leader of 9 employees with 4 departments to head; Home Theater and Install, Appliances, Gaming, and Entertainment. My key areas of focus were on driving individual sales for store and company as well as making sure the development of my employees never faltered, always maintaining excellence in both training but also in coaching/development.

Sony Experience Expert, Best Buy LLC.; Beavercreek, Ohio — June 2014-August 2014 The Sony Experience Expert, within the designated Sony Experience Shop inside a Best Buy, is a highly specific area of sales and knowledge dedicated to all of Sony’s consumer electronics. Excluding TVs, I also had an in depth knowledge on Digital Imaging, as well as Computing. I was in charge of driving specific metrics for Sony as well as meeting Best Buy goals.

Lead, Home and Mobile Entertainment, Best Buy LLC.; Beavercreek, Ohio — May 2013-March 2014 The Lead position within Best Buy was one of both individual significance as well as one of leadership significance. The role existed (as of 2014 is was restructured out) as a way to divid individual performance within store sales but also to train and develop other members of the Home Theater team. While in this position, I would be responsible for training sales as well as training in store processes and developing new hires.

Sales Consultant, Home Theater PT/FT, Best Buy LLC.; Beavercreek, Ohio — August 2012-May 2013 The Sales Consultant is the key component of sales and business growth within Best Buy and as a member of the Sales team, I was asked to maintain a specific sales metric as well as be responsible for an area of the department for zoning. I would drive my own sales, develop my peers and also be focused on personal development.

Front End, Meat Department, Dorothy Lane Market, Oakwood, Ohio — September 2010-August 2012 My positions within Dorothy Lane Market were ones that were completely contingent on my ability to provide the best possible customer service possible to our clientele. I was in charge of running the customer service desk, running a register, merchandising, counting and maintaining the safe, and proper leaning and maintenance of the Meat/Butcher department.

EDUCATION Wright State University — Sociology, In Progress

Fairmont High School- Graduated

SKILLS Background in high pressure sales environment on every level of leadership coming from long time experience with Best Buy. Deep understanding of POS and financial transactions, fluid understanding of iOS, OSX, and Windows. Reliability and flexibility of schedule. Training, developing, leading of a sales team in high pressure situations. Customer service oriented. Solving customers issues through applied technology. Ability to sell and have a detail oriented ability to complete the whole solution for my customers. Strong language skills when dealing with multiple clients at once. Up to date knowledge on multiple levels of technology; auto, home, personal computing, and mobile.

REFERENCES

References available upon request.