D I A N A L . P O W E L L 1 1 4 S . M A I N S T R E E T R I L E Y , K S 6 6 5 3 1

P H O N E : H O M E ( 7 8 5 ) 4 8 5 - 2 9 9 1 C E L L ( 7 8 5 ) 5 5 6 - 2 0 4 8 E - M A I L D P O W E L L R I L E Y @ T W I N V A L L E Y . N E T

OBJECTIVEI have a broad background of over 25 years of experience in secretarial, administrative and clerical field, 6 years in marketing specialty skills, 9 ½ years in the real estate industry between county and the private sector, 5 ½ years in the banking industry, 6 ½ year in the food service industry, 12 years with supervisor responsibilities and over 25 years in computer technology. I have excellent customer relations, communication and leadership skills to accommodate any position.

WORK EXPERIENCE August 2015 to Current, Meadowlark Hills – Bramlage House,

Manhattan, KSHousehold CookI am responsible for fast and quality food preparation for the Bramlage House which handles the maximum of 20 residents. I ensure quality meals are created and prepared within the established production system according to standardized recipes, preparation, service methods, and food handling techniques. I prepare all tickets and orders in a timely manner. I am responsible for ensuring that the daily prep list is completed and that all food is done according to the order forms. I am responsible for completing weekly and monthly cleaning tasks. I am responsible for staying abreast of current laws, regulations, policies, procedures and best practices and adapting to company and industry changes.

May 2015 to August 2015, Midwest Homestead of Manhattan, Manhattan, KS

Dietary Cook – Dining ServicesI prepared and cooked three meals per day for approximately 34 residence

and up to 5Employees. I prepared and cooked quantities according to menu and

number of persons to be served. I directed activities of one or more workers who assisted in

preparing and servingmeals. I created meals that were tasty, pleasant to the eye, and that met

the dietary requirements established by dietician. I prepared and served meals in

accordance with Federal,State, and facility regulations in regard to infection control procedures. I

was required to assure

that each resident received food according to their diet ordered, incorporating personal

references. I assured personal and staff compliance to all State and Federal regulations

including blood borne pathogens, infection control, use of hazardous materials and fire safety

were adhered to. I operated various kitchen equipment in preparation of meals. I used

standardized recipes, portion control, sanitary practices, safe food handling standards and

professionalism. I was accountable for taking all food temperatures, ensuring food quality and

appearance. I was responsible for logging all temperatures of dish machine, refrigerators and

freezers per standards and regulations.

May 2012 to May 2015, USD 378, Riley County Grade School, Riley, KS

Head CookI performed various duties as Head Cook. I prepared and served

breakfast and lunch meals to an average of 160 and 450 students respectably per day. I designed and

developed monthly cafeteria cleaning schedules, designed and developed monthly breakfast

and lunch menus withinformation provided by food service director for all of USD 378 schools. I

developed theDaily Task Worksheets to ensure all tasks are completed daily. All Daily

Task Worksheets were kept of record as per KSDE requirement and were kept per month, per

school year. Developed our Teachers/Kids Salad Bars Checklist. Developed our

Calories and Saturated Fats spreadsheet to ensure nutritional foods were being served, including

copies of all nutritionlabels per KSDE requirement. Developed Child Nutrition Label (CN

Label) spreadsheet andbinders with copies of all CN labeled food items including their expiration

dates to ensure current and unexpired labels were maintained as per KSDE requirement.

Designed, developed and maintained kitchen staff Training Records spreadsheet. Designed and

developed LunchCount spreadsheets for three separate grade levels, i.e., Head Start

through fifth grades, sixththrough eighth grades and ninth through twelfth grades, listing actual

counts verses actual mealsfixed and served, including students, staff, food service workers and

quests. I maintained all monthly kitchen log sheets, i.e., Daily Refrigerator/Freezer Temperature

Log, Cooking-Reheating Temperature Log, Time and Temperature for Holding Log,

Teachers Salad Bar Service Temperature Logs, Children’s Line Service Temperature Logs,

ThermometerCalibration Log, Dish Machine Temperature Log and Descaling

Dishwasher & Steam CookerLog. I have knowledge of and have done Lunch Production Records for

three separate gradelevels, i.e., Head Start through fifth grades, sixth through eighth grades

and ninth through twelfth grades. Maintained current and up-to-date Healthier Kansas

Lunch Menus, Recipes andtheir Production Records. Designed, developed and maintained the

Kitchen Staff Manual andupdate procedures when needed or required.

August 2011 through May 2012, USD 379, Clay Center, KS, but worked at USD 378

Paraprofessional for Autistic ChildrenWorked directly with autistic children in an educational setting to assist with their learning abilities and skills. I worked with two children, one being non-verbal and severely autistic and one being socially autistic.

September 25, 2006 through March 1, 2010, Kansas Secured Title, Junction City, KS (Office closed due to lack of business caused by the economy)

Manager/Title CloserCoordinated closing transactions for a real estate title company: Received and deposited escrow monies in established accounts and disbursed funds from each account. Reviewed closing documents to determine accuracy of information and need for additional documents. Contacted courthouse personnel, buyers and sellers, and other real estate personnel to obtain additional information. Conferred with legal counsel regarding legal aspects of closing transactions. Calculated pro-rated balances on mortgages, taxes, and hazard/homeowners insurance premiums, as of closing date, and recorded balances on closing statement form to provide both parties with accurate and complete financial and legal information regarding property ownership transfer transaction. Reviewed contracts between buyers and sellers to ensure seller could convey acceptable property title to prospective buyer. Prepared closing statements for purchase of property, using figures gathered in previous transactions and listing financial settlements between buyers and sellers. Compiled figures to determine closing costs of final transaction, including loan, title, appraisal, and other fees included in sale of property. Scheduled appointments to complete closing process and to answer any questions

regarding procedures. Presided over closing meetings, reviews and explain contract documents and terms of transaction to buyer and seller, and obtained and notarized signatures that ensure acceptance of agreements. Collected down payments from buyers for deposit in trust fund account. Disbursed funds, based on final statement, to pay seller's debts against property, such as liens, taxes, and assessments. Reviewed documents to determine that they have been executed according to regulations and were ready to be recorded. Disbursed completed documents to concerned parties to effect transfer of property ownership. Prepared and typed legal documents, contracts and warranty deeds. Prepared work assignments and completed closing work schedules to maintain efficient work flow. Compiled statistical reports and kept daily log on closing activities. Was responsible for overseeing the daily operations of office. Worked directly with lenders, both local, within state and out of state, real estate agents, attorney’s, county offices, court system and both buyers and seller and/or their representatives. Worked with other title companies outside the current counties to close on transactions wishing to close in said office. Entered data into the RamQuest system of all pertinent information to complete closing documents. Maintained all financial data of office. Kept and maintained all yearly financial data. Supervised one employee in a 2 person office.

October 2, 2001 to September 22, 2006. Riley County Register of Deeds, Manhattan, KS

Records Assistant IIWas responsible for providing secretarial, clerical and administrative duties to the Riley County Register of Deeds. Responsible for the development, design and maintenance of up-to-date manuals, handbooks, statutes, minutes and various other medias. Responsible for creating uniform forms, spreadsheets, reports and other materials used by both inter-office and the public. Responsible for quick response to customer inquiries and or issues. Functioned as system administrator for all office equipment, analyze hardware and software for operating accuracy and possible upgrades, computer maintenance scheduling to ensure effective running of office CPU’s to include troubleshooting and software problems. Was responsible and maintain complete office inventory, office vendor equipment/supply ordering lists including contacts, personal property inventory, records inventory. Maintained internal and external office contacts. Maintained office Disaster Recovery Plan, equipment and manual. Was responsible for verification of all incoming documents for recording, including verification of recording fees collected. Was responsible for inputting data into four network drives pertaining to the county Land Plats for current data to all county offices and public access terminals. Responsible for inputting Prepaid Accounts into Point of Sale system, invoicing customers of low or negative balances and following through with collection of funds to bring accounts up to date and current. Was responsible for maintaining Technology Fund Account spreadsheet, both revenue and expense, and the disbursement of technology invoices to coordinate with office operating budget to ensure balancing with

Treasurer’s office end of month reports. Was responsible for inputting data and maintaining Joint Mortgage Report and follow up with Treasurer’s office for funds received or dispersed from or to other counties within the state of Kansas. Maintained Daily Financial Data spreadsheet, reflecting daily, monthly and yearly totals on recorded documents, inputting data into Daily Account spreadsheet for proper balancing and end of year Abstract of Mortgage Registration and Fees Report to the State of Kansas. Prepare and computerize special project, such as Office Procedure Manual, Disaster Recovery Plan & Manual, Register of Deeds Handbook and the design and development of interoffice job descriptions. Provided training of Public Access Terminals and their software to the public. I am very detailed in administrative bookkeeping and accounting skills. Dealt with sensitive and irate customers, i.e., experiencing the death of a family member, divorce, incomplete and/or wrong data on documents presented for filing by customers, too include public entities such as abstractors, lawyers, bankers, credit companies, surveyors, Internal Revenue Service agents, appraisers, Certified Genealogists, vendors, and other county offices too include all City offices within Riley County.

May 2001 to October 1, 2001. The Riley Countian Newspaper and Howe Landscape, Riley KS

Clerical Typist/Newspaper Layout (The Riley Countian) Was responsible for typing various articles, advertisements and layout of local newspaper.

Secretary (Howe Landscape, Inc.)Performed various secretarial duties for landscaping business, including payroll, accounts receivable and payable. Handled customer calls, including billing statements, scheduling appointments and customer complaints due to services provided and in-house sales. Was responsible for payroll on a bi-weekly basis, maintained time and attendance records for all employees. Maintained complete business vendors contacts for services and goods.

Both were summer jobs helping both where I was needed during school summer break.

August 2000 to September 2001. Amanda Arnold Elementary School, Manhattan, KS

Kitchen ManagerPerformed various duties as Kitchen Manager. Prepared and served breakfast and lunch meals to an average of 420 students total per day. Supervised two employees, one assistant and one cashier. Was responsible for their daily schedules and time and attendance records. Conducted performance reviews and scheduled required training for staff in food service and continued education courses. Was responsible for weekly and monthly ordering of all supplies and meal menus. Was

responsible in maintaining accurate financial records of full pay, free and reduced price meals. Sent meal payment reminders to parents when accounts were in arrears. Was responsible for the timely preparation and service of the meals. Was responsible for total kitchen cleanup and periodic Food Services Inspections by local Health Department office. Had direct interaction and contact with children, staff and parents.

August 1999 to April 2001, Owned/Managed own business, “Just One More”, Riley, KS Self-employed.

Business Owner (Self-Employed)Performed all duties of running own business. Maintained complete listing and records of business vendors for business usage. Ordered all supplies and goods to meet customer needs and demands. Provided a variety of entertainment for a wide range of clientele. Maintained all financial records pertaining to business, including accounts receivable and accounts payable, nightly balancing and daily banking deposits and State Retailer Sales Tax. Developed and designed all advertising media for business. Supervised a minimum of 2 employees. Maintained employee records and payroll for business staff.

November 1997 to August 1999 did not work. Took time off for youngest child’s schooling.

September 1992 to November 1997, UMB National Bank of America, Manhattan, KS

Accounting/Bookkeeping/New Accounts/Customer Service/Personal Banking Representative/Loan Processor/Fill-in Teller/Proof Operator

Was responsible for opening new accounts, i.e., checking, savings, discount brokerage and certificates of deposits. Responsible for entering all new accounts in computer system daily. Was responsible for maintaining files, cross referencing and financial breakdowns on certificates of deposit. Handled customer complaints and or problems with accounts. Typed a variety of banking correspondence, including letters, lists and reports. Provided assistance to customers that were uneducated with reconciling their checkbook registers against bank statement, and continued to have problems maintaining a positive balance. Operated single pocket Proof machine, encoded checks for data processor, made corrections as needed or provided. Filmed all work. Totaled and balanced Master/Visa merchant charge tickets daily. Accepted cash items, savings deposits and withdrawals. Sold and redeemed EE bonds. Balanced cash drawer, sold cashier’s checks and money orders, accepted loan payments, opened safe deposit box accounts. Assisted customers with account(s) by phone and in person, maintained signature card file, maintained all ATM applications and account cards. Figured discounts and pay-off values for loans, verified interest and charges, completed general ledger tickets, imputed loans on computer system, ordered coupon booklets for loan payment accounts, gave credit information to authorized

individuals, prepared required monthly, quarterly and annuals reports. Responsible for retention and destruction of obsolete or invalid loan files.

April 1986 to April 15, 1992, Marketing and Advertising, DCA, CSD-DPCA, Schweinfurt, Germany

Marketing Specialist Coordinator/Assistant Director (Supervisor)Developed and conducted demographic surveys and analyzed patron opinions. Determined marketing goals and strategies for Department of The Army – Family Activities. Prepared graphs, charts, financial reports, advertising plans, and statistical reports and wrote and edited advertising copy, proofed for final copy release. Established advertising plans and budget requirements. Prepared all time and attendance reports for Non-appropriated and Local National employees. Did budget and analysis of the Monthly Income Statement (MIS) for Marketing and Advertising. Was supervisor for 4 full time department employees. Initiated promotions and other status changes, approved leaves, evaluated work performance standards and counseled employees, and did employee performance appraisals. I solicited Commercial Sponsorship and finalized agreements and contracts. Typed a variety of narrative and tabular material, staff studies, military and non-military letters, memorandums, LOI’s, SOP’s, surveys, reports, correspondence’s, purchase orders, printing requests, personnel action forms, Morale, Welfare and Recreation New Insert to the community newspaper, job standards and meeting minutes. Assisted the Family Support Division in the analysis for the Youth Services Center Project Book, for the 5-Year Plan for 1988, which was completed in July 1988. Assisted the Financial Management Division with their Annual Operating Budget and 5-Year Plan in 1987 Was Training Coordinator for department staff. Was Acting Director in the absence of department Director. Oral communication was imperative with all program managers, directors, division chiefs, ADCFA, DPCA and community businesses and officials to enable their facilities and programs to enhance the quality of life needs for the recreational and educational needs of an entire military family community.

EDUCATION September 8, 2014, Bloodborne Pathogens, USD 378, Grade School,

Riley, KS August 7, 2014, The Power of Teamwork 3, Are We Really

Communicating, Control That Portion and Implementing HACCP in Kansas (2 hours), Wamego High School, Wamego, KS

April 10, 2014, Healthier US School Challenge, Manhattan Library, Manhattan, KS

October 18, 2013, 2013 Leadership Forum, Topeka, KS September 19, 2013, Administrative Review, Manhattan Library,

Manhattan, KS

August 14, 2013, Bloodborne Pathogens, USD 378, High School, Riley, KS

July 29, 2013, Administrative Workshop, Topeka, KS July 24, 2013, Calculating Components, Junction City, KS June 14, 2013, Rockin Nutrition Education, 6th-8th/Teaching Students to

“Eat Smart and Play Hard” Throughout the School Day, Eudora, KS June 13, 2013, Culinary Champions – Menu Makeover, Eudora, KS June 5, 2013, The Facts About Nutrition Facts Labels, Topeka, KS June 4, 2013, Food Production Records, Topeka, KS June 3, 2013, Nutrition Standards for School Meals SY 2013-2014,

Topeka, KS November 29, 2012, Tri-County Chapter 9 Meeting “Eat Smart, Eat

Breakfast”, Manhattan Library, Manhattan, KS August 27, 2012, Bloodborne Pathogens, USD 378, Grade School,

Riley, KS August 9, 2012, Regional Training Coop. #18 Back To School In-

service Day – Pick a Peck of Produce, How to Promote Fruits and Vegetables and What’s On My Plate, Wamego High School, Wamego, KS

June 13, 2012, HHFKA Menu Planning & Records Production, Wamego High School, Wamego, KS

June 5-6, 2012, SNA Healthy Edge, Topeka, KS May 29, 2012, Food Safety Basics, Understanding the 2010 Dietary

Guidelines, Hiawatha, KS February 16-18, 2005, Register of Deeds School, Great Bend, KS December 1, 2004, Notary Law Institute Seminar, Manhattan, KS February 22, 2001, USD 383 Staff Development Course, Manhattan, KS

– Using Acrobat Reader February 20, 27 and March 6, 2001, USD 383 Staff Development

Course, Manhattan, KS – Excel – Beyond the Basics February 13, 2001, USD 383 Staff Development Course, Manhattan, KS

- Using ZIP Drives February 1, 8 and 15, 2001, USD 383 Staff Development Course,

Manhattan, KS – Beyond Word Processing in MS Word 95 January 31, February 7 and February 14, 2001, USD 383 Staff

Development Course, Manhattan, KS – Excel Basics September 1992, EduTech Home Study Program/Microcomputer

Technology Center, Schweinfurt, Germany. Certificate received, GPA: 92%-350 hours completed.

January 16, 1992, Advance E-Mail Class January 8-10, 1992, NAF Civilian Personnel Administration Workshop

for Supervisors December 9-10, 1991, Writing Effective Letter Class August 12, 1991, Marketing and Advertising Class (Instructor) June 3-4, 1991, Understanding and Managing Human Behavior Course

April 23, 1991, NAF EXPO Time and Attendance Class for Supervisors February 26, 1991, MWR NAF Budget Preparation Procedure Class January 23, 1991, Performance Management Workshop for

Supervisors December 18, 1990, Financial Statements Overview Class October 26, 1990, Training Coordinator’s Workshop (Instructor) August 27-31, 1990, Mandatory Supervisor Development Course August 23, 1990, Tips on Sexual Harassment (TIPOSH) Course for

Supervisors, Certificate received August 14, 1990, Supply Management Course July 30 – August 3, 1990, Community Operations Training (Phase III) June 12, 1990, Training Coordinator’s Workshop November 7-8, 1989, Applied/Advance MS-DOS May 18, 1989, Mandatory Training for Local National Employee

Timekeepers March 28, 1989, Mandatory US Payroll Class July 1988 to September 1989, Department of the Army Institute for

Professional Dev., Newport News, VA. Fundamentals of Newswriting, September 1989 – 12 Credit Hours Earned and Introduction to Journalism, August 1988 – 4 Credit Hours Earned

September 17-18, 1987, Customer Relations Training, Certificate received

January 13, 1987, Communications Workshop January 7, 1987, Military Filing System - MARKS November 25, 1986, US Payroll Class – Appropriated Funded November 25, 1986, Fire Safety Class October 28, 1986, Military Correspondence Course October 21, 1986, Nonappropriated Funded Payroll Class

February 1974 to June 1974, Riverside Adult School, Riverside, CA. High School Diploma. GPA: 3.4

REFERENCESAvailable upon request.