Joseph TaylorRiverside CA 92503951-742-9118

Joseph Taylor

Objective: To obtain a position with your company with a strong desire to exceed customer expectations. Currently looking for a suitable position with an exciting company, who promotes from within and rewards achievers. I am currently looking for a managerial position with an exciting and ambitious company.

Education: Lake Havasu City High School – Lake Havasu Arizona Degree – 9-12 – Diploma – General Studies

Work Experience:

June 2016 – Present- Enterprise Holdings/National/Alamo – Fleet Logistics Driver / Group 32-8V Remarketing Hub, Fontana CA

• Transporting of fleet cars and vans to and from rental locations, as well as navigating written directions.

• Drive and deliver vehicles locally or out of area as needed, following all rules of the road

• Deliver customers and vehicles to appropriate destination in a safe and courteous manner

• Ride with or follow another driver to drop off vehicle(s) or pick up multiple vehicles

• Organize travel route and ensure vehicle paperwork is accurate and timely

• May need to communicate via 2-way radio or cellular phone

• Perform miscellaneous job-related duties as assigned

June 2015 – December 2015 – United Parcel Service [UPS] – Package Delivery Driver Ontario Airport/Corona Center

• Deliver all parcels in a safely timely matter

• Package Delivery Drivers must have excellent customer contact and driving skills

• DOT regulatory requirements, HazMat endorsement

• Perform daily pre-trip and safety inspections on equipment

• Hook/unhook trailers and converter dollies to/from a tractor and/or trailer

• Verify and complete required documentation, reports and logs

• Communicate delays, arrivals, equipment problems etc.

• Demonstrate internal and external customer service

• Load and unload freight as required, pick-up and deliver parcels

• Familiar with discerning numbers in order to scan packages appropriately

• Exceptional communication skills

• Physically dexterous with the ability to carry over 50 lbs

• Load packages on conveyor belts and on delivery trucks

• Move and store materials and products

May 2014 – June 2015 - No Fear/Prime Ride Shop - Store Manager – Montclair Plaza Montclair CA

Leadership – Sets goals for the team, develops organizational capability and models how we work together.

Provides the necessary tools and leadership to demonstrate the Xryderz guidelines to the store employees and then to each customer.

At all times keep calm demeanor during our periods of high volume or unusual events and manages smooth transition thereafter to keep store operating to a standard and to set a positive example.

I personally came up with “Customer Comes First” Attitude by training and holding employees accountable for delivering excellent customer service.

Driving the company programs by developing action plans and directly motivating and instructing the store employees

Manage with integrity, honesty and knowledge that promote the culture, values and mission of Xryderz.

Profitable growth – Achieves financial goals and objectives, managing execution and measuring results.

Monitors and manages store staffing levels to ensure employee development and talent acquisition to achieve and maintains store operational requirements.

Prioritizes information and regularly uses discretion to filter communications to the store employees. Clearly concisely and accurately in order to ensure effective store operations.

Provides coaching and direction to the store employees to take action and to achieve operational goals.

Uses operational tools to plan for and achieve operational excellence in the store. Tools include labor, scheduling, monthly status reports, weekly sales reports, cash management and inventory management.

Regularly monitors and reviews business performance in line with budgets and other targets.

Ensures exceptional standards of visual merchandising and housekeeping are achieved in the store by executing planned visual directives and daily/weekly housekeeping schedules

Manages operational details and controls all administration for the store including payroll, cash handling and banking, delivery of paperwork, security procedures and accident procedures.

Manage ongoing employee performance. Effectively appraises and identifies training needs and takes responsibility for their individual development.

October 2013 – May 2014 - No Fear/PrimeRideShop - Assistant Manager – Montclair Plaza – Montclair CA

Assisting the Store Manager in executing store operations Leading the store operations and assumes store management responsibilities in the

absence of the Store Manager. Further developing basic management staff skills and exhibit leadership skills

with the goal of further promotion too store manager. Assisting the manager with training associates on visual merchandising and store

operational policies and procedures. Ability to use discretion when providing direction to others Effective oral communication skills Knowledge of retail environment Strong interpersonal skills Strong problem solving skills Ability to handle confidential and sensitive information

Decemmber 2012 - January - 2013 Xryderz Compound - Team Lead – Riverside CA Galleria @ Tyler

Acting lead, mentor, trainer and guide that provide the team with knowledge and support.

assigned tasks and continues to keep the store operating to standard and sets a positive example for employees

Display “Customer comes first” attitude, delivers the up most excellent customer service also ensures sales associates are following. Leading by example.

Accomplishing assigned tasks and projects in a timely matter, also demonstrating integrity, honesty and knowledge that promote the culture.

Providing knowledge and support too ensure at the end of the day we make our numbers.