Scott R. Bates402.880.3900 4844 Hickory Streetscottrbates5@gmail.com Omaha, NE, 68106________________________________________________________________EDUCATIONUniversity of Nebraska-Lincoln - Lincoln, NebraskaGraduation: May, 2015Major: BSBA in MarketingMinor: Supply Chain Management

WORK EXPERIENCEUnion Pacific - Streamline, Inc. – Omaha, NE – May, 2105 to PresentOperations Coordinator

Manage and coordinate three functional areas of the intermodal door-to-door operation

o Load planning, drayage execution, and customer care

Fully proficient in utilizing the Pegasus TMS to execute efficient and reliable door-to-door service

Develop and maintain first-hand knowledge of customer requirements and operation practices

Manage specific tactical problems to service, communication, visibility, and financial transactions.

Execute real-time adjustments to dispatch plans to account for unplanned events affecting service performance

Develop and monitor service metrics to ensure consistency of customer service productivity and service quality

Manage high daily call and transaction volumes

Develop servicer implementation plans to ensure consistent service performance that met customer requirements

Monitor and measure cost absorption issues to investigate root causes and implement correction action plans.

After-hours contact for highly visible customer accounts (Alliance, Schneider, and SAIA)

Manage Streamline’s R2R business (Ramp-to-Ramp) after hours

o Accounts for 20% of Streamline Loads

Analyze and maintain Streamline Mexico’s Per Diem program

Monitor and Manage Streamline’s industry first ID2D (Integrated Door-to-door) program, while being fully proficient with their UI system

Awarded ‘Rookie of The Year” for Streamline’s 2016 Summit Awards

Awarded “Employee that exemplified Core Competencies” for Q4 of 2016

Assisted and taught the Union Pacific Marketing Class at the University of Nebraska-Lincoln in the Fall of 2015

Airlite Plastics – Omaha, NE – May, 2014 to August, 2014Inventory Analyst Intern

Analyzed existing inventory and create min/max levels, determined obsolete and slow moving inventory utilizing Airlite Plastics Co. policies and procedures.

Managed information through materials requirement planning (MRP) system.

Prepared statistical analysis to support materials requirement planning parameter management for the management team and the inbound supply team.

Organized analysis to drive inventory and reports as required.

Demonstrated collaboration within and across teams to complete projects.

Maintained a project to reduce overhead and run inventory more efficiently by achieving the turn rate closer to one.

Influenced and built relationships with fellow employees and superiors.

Performed in a fast paced, deadline driven environment.

Salvation Army KROC Center - Omaha, NE – June, 2011 to May, 2014Head Life Guard / Swim Instructor

Managed the Aquatics center and ensured the safety of guests when they are in or around the pools.

Assisted the Aquatics management team in the direct supervision of lifeguards. Instructed private lessons to special needs children and stroke recovery patients. Maintained a professional and positive rapport with members. Certified in First Aid/CPR/AED (December 2011) Supported the maintenance of the aquatics center.

VOLUNTEER SERVICE Munroe Meyer Institute - Omaha, NE - September, 2009 to December 2010 Operation Others – Omaha Creighton Prep – Omaha, NE – 2007 to 2011 The Big Event – University of Nebraska-Lincoln - April, 2012 Teammates of Lincoln – Lincoln, NE - August, 2014 – May, 2015

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MISCELLANEOUS Member of Sigma Alpha Epsilon Fraternity Member of Alpha Kappa Psi Business Fraternity Member of Omaha Young Professional group Trained in Microsoft Office Suite (Excel, Word, PowerPoint) Three years varsity baseball, two years varsity basketball at Omaha Creighton Prep