MMATTHEWATTHEW B BAELIAELIPPROGRAMMERROGRAMMER

HHIGHLIGHTSIGHLIGHTS O OFF Q QUALIFICATIONSUALIFICATIONS Accustomed to working in fast paced environments with the ability to think quickly and successfully.Experienced working with a wide array of clients and the knowledge to problem-solve and multitask.

10 years of programming and software development experience, both in professionalenvironments and as a hobby;

6 years of customer service experience; Adept at working in fast paced, high pressure situations; Knowledgeable and experienced in all aspects of software development in an array of different

environments; Highly skilled in office related software, such as Word, Excel, Powerpoint, Access; Flexible hours; available to work morning, afternoon, evening, and night shifts

PPROFESSIONALROFESSIONAL E EXPERIENCEXPERIENCE

JUNIOR SOFTWARE DEVELOPER (INTERNSHIP)

Worked with and learned from Senior Developers in creating programs by customer request. Maintained professional and well organized code in a variety of languages. Worked with other team members to ensure consistency in coding.

PPREVIOUSREVIOUS E EXPERIENCEXPERIENCE

CUSTOMER SERVICE

Customer Service: Assisted customers by providing information and resolving their complaints. Greetedcustomers entering establishments. Answered customers questions, and provided information on proceduresor policies.

Cashier: Received payment by cash, check, credit cards, vouchers, or automatic debits. Calculated totalpayments received during a time period, and reconciled this with total sales. Compiled and maintained non-monetary reports and records. Established or identified prices of goods, services or admission, and tabulatedbills using calculators, cash registers, or optical price scanners.

Cleaner: Maintained and cleaned stores multiple restrooms. Restocked products as needed. Oversaw upkeep and cleaning of cash register areas and promptly responded to spills/stains throughout salesfloor. Assisted customers and backroom workers with heavy lifting when needed.

WWORKORK H HISTORYISTORY

06/2014-Present Orange County Convention Center Maintenance Technician 04/2012-05/2014 Goodwill Industries, Kissimmee, FL Processor04/2011-04/2012 Circle K, Orlando, FL Lead Customer Service Representative10/2008-03/2011 Target Corporation, Ocala, FL Cashier / Cart Attendant02/2008-10/2008 Broadcasters General Store, Ocala, FL Data Entry / Office Assistant

EEDUCATIONDUCATION

University of Central Florida Currently Attending Working towards Bachelor's in Computer ScienceValencia College, Orlando, FL AA Degree in General Studies with minor focus on Computer ScienceBelleview High School, Belleview, FL Diploma, Graduated with Honors

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