STEPHANIE M. DOYLE120 Julie Drive, Pittsburgh, PA 15227

(412) 996-0423smd5612@psu.edu

Education The Pennslyvania State University 2012-2016

Bachelor of Science in Health Policy & Administration Business in the Liberal Arts Minor Dean’s List Fall 2012

Activities &Leadership

Member of the Random Acts of Kindness Organization (RAK) Participant in Baldwin-Whitehall School District’s Special Olympics Program Volunteer at Retirement Facility to administer the residents and provide them with interactive activ

ities Preschool teacher of 4 & 5 year olds, created lesson plans, presented class activites, organized d

aily routines in 2011 and 2012 Worker at “Project Prom” event that provides low income teen girls with prom dresses and access

ories Provided leadership qualities, communication skills, and group-thinking traits while

completing a semester-long financial and managerial accounting project

Employment Experience

Quaker Steak and Lube, Pittsburgh, PA May 2012-PresentRestaurant Hostess & Server

Assist and service customers by answering questions, taking phone calls, and offering product recommendations

Manage money, complete customer transactions, and sell retail products Work with a team to create a family environment and positive atmosphere

Supercuts Hair Salon, Pittsburgh, PA February 2011-August 2012Receptionist

Accommodated customers by making appointments, answering phone calls, and suggesting appropriate and useful products

Transferred phone calls to proper staff members and recorded client messages Recorded and filed bank deposits, maintained money and client transactions Created shelf plans to display products and services

Skills Knowledgeable in the following computer software systems:

- Microsoft Word - Excel - PowerPoint - Adobe - Microsoft Fax and Scan - Refined undergraduate level of knowledge in health policy, administration, and business Strong communications and analytic skills, allowing problems to be solved quickly within a team o

r independently

120 Julie DrivePittsburgh, PA 15227February 2, 2014

Mrs. Deedra HartungManaging Director, Senior EVPUPMC Health Plan4 Place Drive, Ste. 300St. Louis, MO 63141

Dear Mrs. Hartung:

Enclosed please find my resume submitted as an application for my internship-level position with the UPMC Health Plan Company. I am writing to apply for the internship position located in Pittsburgh, Pennsylvania. I am very interested in this position and would like to inform you that my undergraduate studies will be fully completed in May of 2016. After reviewing the qualifications for the position, I am confidant that my skills are well aligned with the role, and that I would be an excellent fit for your company.

While working towards my four-year Bachelor of Science degree in Health Policy and Administration and a minor in Business at the Pennsylvania State University, I have become very interested in working for UPMC to expand my education and employment skills. My courses thus far have interested me in Health Policy employment greatly. Penn State has also allowed me to expand my communication, leadership, and problem-solving skills that will be ideal to work within a team or independently.

I will be residing in Pittsburgh after this spring semester is completed in May 2014. I would appreciate an interview at your convenience and if there is any additional information that I can provide for you, please contact me at anytime. I can be reached by phone at (412) 996-0423 or email at smd5612@psu.edu. I look forward to hearing from you and thank you for your time.

With Gratitude,

Stephanie Doyle

Enclosure