resume
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S.V. SIVANANDA REDDY #17,1st Cross, Bescent Church Road, Kodigalli Main Road, Ayappa Nagar, K.R.Puram Bangalore 560048 (M): +91 9972736676
E-mail: [email protected] Height: 165 cm; Weight: 65 kg; Vision: Normal
Objective: To seek a position in this Industry where my expertise and interpersonal skills will be effectively utilized Professional Qualification
2010 Completed 6-month a Diploma in Aviation and Hospitality Management from AHA (Air Hostess Academy), Bangalore
2010 Certificate in Galileo, Fidelio and Red Cross Training.
2008 PGDCA from Universal Computers from Porumamilla (A.P) Education Qualification
2009 Completed B.Sc (Computers) with 1st division from Sri Venkateshwra Degree College,Kadapa (A.P)
2006 Completed class XII (Math’s) Group with a 1st division from Sri Sai Ram Jr College,Kadapa (A.P)
2004 Completed Class X with 1st division from Fatima E.M High School , Badvel (A.P)
SYNOPSIS • A result oriented Professional with total 7+ years of Progressive experience, Strong Operational Experience of 5 years across diverse restaurant formats and 2 years in sales & marketing • Worked in the field of Restaurant & Catering operations, Operations Planning, People Management, Business Analysis, Category Analysis and Merchandise Co-ordination • Effective Negotiator • Buying & Category management • Expertise in finalizing store location, layout planning • New Store set up • Crisis Management • Business strategy- planning and implementation • Business development –new ideas & markets • Building and managing empowered teams.
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• Excellent communication, inter personal, presentation, analytical, liaison and problem solving skills with the ability to work in multi-cultural environment.
Work Experience Janta Meals Head of Operations JAN-16 to Present Working as a Business Head of Operations at Janta Meals (In partnership with Akshay Patra and TATATrust ).
Its a NGO based company and basically to provide wholesome, hygienic & nutritional meal at affordable prices.
We offer Rs - 20/- per thali.
Kitchens serve piping hot food to outlets in low income areas like factories construction sites, schools & NGO’S.
Ginger Spice Hospitalities Operation Manager FEB-14 to DEC-15 Accountable for managing & ensuring efficient functioning of the administrative functions and. Responsible for delivering quality service and administrative support to all employees.
Handled 10 Corporate Outlets
Handled a team of 150+ people.
In charge for the Existing Companies and coordinating with the Clients.
Coordinating with the New Clients for New Orders.
Overseas the smooth operation of outlet under my control
Responsible for achieving the sales targets (as per budget) for Corporate Outlet.
Responsible for the budgeted cost for beverages and food
Ensuring that outlet staff produces product consistency as per SOP
Speaking to the customers and taking their feedback and work with Operation team to satisfy the customers.
Prepare weekly schedules and delegate it accordingly.
Training the staffs whenever necessary.
Collect all the require information on products, business strategy, service Standards and share with CEO.
Coordinate with Marriage Halls, Convention Halls, Auditorium Halls, Event Organizers for Out Door Catering.
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Preparing Business Review Meeting for monthly basis and explain to CEO.
Monitoring the effectiveness of the staffing and their appraisals.
Conducting audit check of inventory as frequent as possible in order to avoid any cash or any inventory pilferage to the company.
Implementing any promotional activities properly as per the Marketing department and getting feedback about the promotions and passing it to the concerned authorities.
Addressing all the customers’ complaints. Previous Experience Vasudev Adigas Deputy Manager in Operations, Feb -12 to Jan-14 Accountable for managing & ensuring efficient functioning of the administrative functions and. Responsible for delivering quality service and administrative support to all employees.
Handled 19 Corporate Outlets
Handled a team of 250+ people.
In charge for the Existing Companies and coordinating with the Clients.
Coordinating with the New Clients for New Orders.
Overseas the smooth operation of outlet under my control
Responsible for achieving the sales targets (as per budget) for Corporate Outlet.
Responsible for the budgeted cost for beverages and food
Ensuring that outlet staff produces product consistency as per SOP
Monitoring for proper service procedure of food and beverage for the Customers.
Speaking to the customers and taking their feedback and work with Operation team to satisfy the customers.
Prepare weekly schedules and delegate it accordingly.
Training the staffs whenever necessary.
Collect all the require information on products, business strategy, service Standards and share with Catering Head.
Coordinate with Marriage Halls, Convention Halls, Auditorium Halls, Event Organizers for Out Door Catering.
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Pizza Papa John’s Restaurant General Manager May-09 to Jan-12 Accountable for managing & ensuring efficient functioning of the administrative functions and. Responsible for delivering quality service and administrative support to all employees.
Handled Papa John’s Jayanagar outlet
Handled a team of 25 people.
Overseas the smooth operation of outlet under my control
Responsible for achieving the sales targets (as per budget) for outlet.
Responsible for the budgeted cost for beverages and food
Ensuring that outlet staff produces product consistency as per SOP
Monitoring for proper service procedure of food and beverage for the customers.
Preparing MIS and P & L reports.
Responsible for the budgeted COGS for beverages and food.
Speaking to the customers and taking their feedback and work with Operation team to satisfy the customers.
Prepare weekly schedules and delegate it accordingly.
Coordinate with supply chain for the store requirements and maintaining proper inventory
Training the staffs whenever necessary.
Collect all the require information on products, business strategy, service standards and share with Area Manager.
Coordinate with Business Development Manager, Area Manager for Outdoor Catering.
Preparing Business Review Meeting for monthly basis and explain to Area Manager.
Monitoring the effectiveness of the staffing and their appraisals.
Conducting audit check of inventory as frequent as possible in order to avoid any cash or any inventory pilferage to the company.
Implementing any promotional activities properly as per the Marketing department and getting feedback about the promotions and passing it to the concerned authorities.
Addressing all the customers’ complaints.
In charge for Local Store Marketing activities like Bike parade, leafleting and ODC’s.
Warehouse inventory, stock indent, and stock management
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Key Achievements
Achieved 10 % Increase Sale on same store growth in Bangalore compare to last Year Sale %
Achieved 15 % Increase Profit on same store growth in Bangalore compare to last Year Profit %
Achieved by control food cost by 30% to 27%
Co-curricular Activities Participated in Science fair in the memory of Kalpana Chawla Hobbies and Interests
Listening to Music
Playing Cricket
Swimming Personal Details Date of Birth : June 24, 1989 Passport No : H 5173583 Gender : Male Nationality : Indian Marital Status : Unmarried Languages Known : Telugu, Hindi, English & Kannada
REFERENCES
Available on request