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6 Profile Objective: - To obtain a position in the IT field where I can utilize my education and experience to contribute to company’s operations. - Offers hardware and software installation skills to ensure the company’s success. - Quickly learn and master new technologies; successful working in both team and self- directed settings. Education University of Santo Tomas (UST) – Manila, Philippines - Bachelor of Science in Computer Science (BSCS) - (June 2010- April 2014) Work Experience Geek Squad – Champaign, Illinois Advanced Repair Agent, October 2014 to Present 70% of the time doing computer hardware and software troubleshooting for computers being checked-in by the customers. 30% of the time answering phone calls to provide over the phone support for the customer. Philippine Long Distance Company -- Manila, Philippines Associate Desktop Support, May 2012 to June 2013 Provide hardware and software support for company computers Account maintenance and printing assistance to employees. JMM Telecoms -- Manila, Philippines Associate Technician, April 2012 to May 2012 Installed security cameras also known as CCTV Provides configuration in the client’s laptop for online viewing of the video Maintenance and monitoring of camera and video issues after installation. Technology Skills Have Experience with: C++, Java, HTML, CSS, Windows 7, Windows 8, Windows 10, Computer Hardware and Software Troubleshooting Patrick Martinez 909 Scottsdale Dr., Champaign, IL [email protected] Cell: 217 417 2063

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Page 1: Resume

6

Profile

Objective: - To obtain a position in the IT field where I can utilize my education and experience to contribute

to company’s operations.- Offers hardware and software installation skills to ensure the company’s success.- Quickly learn and master new technologies; successful working in both team and self-directed settings.

EducationUniversity of Santo Tomas (UST) – Manila, Philippines

- Bachelor of Science in Computer Science (BSCS)- (June 2010- April 2014)

Work ExperienceGeek Squad – Champaign, Illinois Advanced Repair Agent, October 2014 to Present 70% of the time doing computer hardware and software troubleshooting for computers being checked-

in by the customers. 30% of the time answering phone calls to provide over the phone support for the customer.

Philippine Long Distance Company -- Manila, Philippines Associate Desktop Support, May 2012 to June 2013 Provide hardware and software support for company computers Account maintenance and printing assistance to employees.

JMM Telecoms -- Manila, Philippines Associate Technician, April 2012 to May 2012 Installed security cameras also known as CCTV Provides configuration in the client’s laptop for online viewing of the video Maintenance and monitoring of camera and video issues after installation.

Technology SkillsHave Experience with: C++, Java, HTML, CSS, Windows 7, Windows 8, Windows 10, Computer Hardware and Software

Troubleshooting

Patrick Martinez909 Scottsdale Dr., Champaign, IL

[email protected]: 217 417 2063

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