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Tabitha Griffin • 704-776-2066• [email protected] Page 2 Tabitha Griffin 4103 Morgan Mill Road, Monroe, NC 28110 704-776-2066 [email protected] Professional Profile Experienced Administrative Assistant and Customer Server Representative with proven leadership, organizational and intercultural communication skills, leading to management Windows 7 & 8 Customer Service General Office Duties Microsoft Excel Data Entry Leadership Microsoft Outlook Written and Verbal Communication Skills Microsoft Word Switchboard Operations Professional Experience AmWINS Brokerage of the Carolina's, Charlotte, NC Administrative Assistant April 2014 — Present Responsibilities: Front desk reception and switchboard operations Issue policies, endorsements on PDF files and audits of policies File Surplus lines taxes with required states and queue disbursements for payment Obtain loss runs for producers and retailers Order and disburse office supplies Process claims information to retailers for assignment information to be processed Tabitha's Daycare, Monroe, NC Owner May 2004 — April 2014 Responsibilities: Oversaw the personal hygiene of each child, including changing diapers or soiled clothing and washing hands Organize age appropriate activities and implement lessons that stimulate children's physical, emotional, intellectual, and social growth Maintain records on individual children, including daily observations and information about activities, eating habits, and medications administered Achieved an open, friendly, and cooperative relationship with each child's family Prepared and maintained records related to self-employment tax preparation

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Page 1: Resume

Tabitha Griffin • 704-776-2066• [email protected] Page 2

Tabitha Griffin

4103 Morgan Mill Road, Monroe, NC 28110

704-776-2066

[email protected]

Professional Profile

Experienced Administrative Assistant and Customer Server Representative with proven

leadership, organizational and intercultural communication skills, leading to management

Windows 7 & 8 • Customer Service

General Office Duties • Microsoft Excel

Data Entry • Leadership

Microsoft Outlook • Written and Verbal Communication Skills

Microsoft Word • Switchboard Operations

Professional Experience

AmWINS Brokerage of the Carolina's, Charlotte, NC

Administrative Assistant

April 2014 — Present

Responsibilities:

Front desk reception and switchboard operations

Issue policies, endorsements on PDF files and audits of policies

File Surplus lines taxes with required states and queue disbursements for payment

Obtain loss runs for producers and retailers

Order and disburse office supplies

Process claims information to retailers for assignment information to be processed

Tabitha's Daycare, Monroe, NC

Owner

May 2004 — April 2014

Responsibilities:

Oversaw the personal hygiene of each child, including changing diapers or soiled clothing and

washing hands

Organize age appropriate activities and implement lessons that stimulate children's physical,

emotional, intellectual, and social growth

Maintain records on individual children, including daily observations and information about

activities, eating habits, and medications administered

Achieved an open, friendly, and cooperative relationship with each child's family

Prepared and maintained records related to self-employment tax preparation

Page 2: Resume

Tabitha Griffin • 704-776-2066• [email protected] Page 3

References are available upon request.

Piedmont Behavioral Healthcare, Monroe, NC

Administrative Assistant

August 2003 — April 2004

Responsibilities:

Coordinated patients' appointment schedule

Compiled and filed medical records

Preformed general office duties

Assist checking-out/ checking-in patients

Answer co-payment and/or insurance questions

Manage multiline telephone system

Process medical claims

Dr. Gary Waldman, Monroe, NC

Office Assistant

February 2002 —July 2003

Responsibilities:

Complete cash/credit card transactions

Process medical claims and referrals

Coordinated patients' appointment schedule

Compiled and filed medical records

Preformed general office duties/ Data entry

Assist checking-out/ checking-in patients

Manage multiline telephone system

Complete daily deposit

Maintain medicinal inventory

Education/ Awards

Stanly Community, Albemarle, NC

Aug 2011 - Present

Business Administration

GPA 3.7

Completed Business Administration Diploma

Member of the Phi Theta Kappa Honor Society

Member of the National Society of Leadership and Success

Completed a distinguished College Honors Program culminating in aLeadership Certificate

Actively engaged in a student leadership community whose primarypurpose was formulating and achieving goals.

Supported others in accomplishing goals by providing guidance andcoaching

Gained new skills in time management, self-direction and leadershipfrom the nation’s top authors, leaders, and motivational speakers.

References