CURRICULUM VITAE

Name: SANDEEP PALAddress: House#187, 2nd Floor, Ist cross,Rajaratnam Road, BTS Layout, ArekereBannerghatta Road, Bangalore-560076Email: sandeeppal0@gmail.comPhone: +91 89 70 147 267(Mob)

CAREER OBJECTIVE

I want to embark upon a challenging career which will provide me with an opportunity to use my educational background, work experience, transcription knowledge and analytical ability to work well with others to overcome challenges.I wish to acquire a position, where I can continue to grow professionally while providing scope for the organization to grow as well.

EXPERIENCE

Currently working with ORACLE as Senior Analyst for Global Order Management (since January 2012).

PROJECTS

Structured Problem Solving – collating, reviewing analyzing the data in order to identify the major issues of that specific process/report. Come up with ideas o resolve the issues as well as to maintain the quality, TAT and improvement in the efficiency for the process.

Input Quality Project – working on it from more than a year as this is one of the major is issues; resolve more than 75% of the issues and came-up with ideas for the betterment of the process.

Quote to OM Project – as Oracle is moving from one application to another, I have been working on this process as well, identifying all the changes required for the new process, giving ideas, doing testing before it comes live.

Micros Acquisition – for integrating the Micros process to Oracle, gone through the process of all the regions (US & Canada - NAMER, Europe Middle East Africa – EMEA, Asia Pacific & Australia – APAC & Latin America – LAD) and Applications (ORACLE 11i, Oracle R12 & SUN Applications specific to each country). Given ideas, suggestion and experience to Re-Key the Micros process to Oracle Application and help in the integration. Involve in UATs as well.

WORK PROFILE

Handling the LAD/AMER/EMEA Micros process. Working on OI, UAT and process document.

Processing and Booking the Software Deals (LFYS) for Oracle EMEA Region by Validating European Language documents.

Responsible for License and Support booking for Software deals for European, Middle East and African Counties which includes countries like Italy, Spain, France, Denmark, Sweden, Switzerland, Finland, Norway, Belgium, United Kingdom, Germany, Russia, Saudi Arabia, Arab Emirates, Egypt, Israel, etc.

Responsible for recognizing and generating revenue for individual LFYS booking.

Responsible for validating the language documents of that country and their entry irrespective any of Language barriers.

Cluster lead of the team, where I am responsible to handle the team resolving the process related issues.

Organizer for Fun events within the team which happens on monthly basis. Taking care of all the responsibilities of a Team Lead by helping him when work

load is more. Doing all the reports, managing the team, assigning work to each individual, making training plans

Working on Ad-hoc Reports related to process and Use of MS-Office fluently. (Month End Reports, Input Quality Reports, TAT Reports, OM-AR Reports etc.)

Doing the testing for the New Processes or changes required. Working with IT for the resolution of System / Applications issues. Giving regular training of the process to all New Joiners & Participants from

other teams. SME (Subject Matter Expert) for my process EMEA Directs. Expertise in the process with all the Analytical skills. Interact with Sales, Contracts, AR, AP, Collections and Credits in order to process

the booking and hence a very good knowledge about these process as well. Resolving queries for complicated deals Pre-booking & Post-booking both. Doing

Floor Walk, taking care of team members for all issues. Doing QCs for all kind of deals within or outside the process as well. Trained within the process as well as other processes (US process, APAC process,

Indirect Process etc.) of LFYS (License & First Year Booking). Handling the LAD region for Micros Integration process into Oracle. Handled US, EMEA, APAC region of Micros Integration into Oracle.

EDUCATIONAL QUALIFICATION

B.A (Hons.) Spanish from English & Foreign Languages University, Hyderabad (2008-2011).

Senior Secondary (NIOS Board) in 2008 with 2nd division Higher Secondary (CBSE Board) in 2005 with 1st division

OTHER ACHIEVEMENTS

Pursued a course in Stenography. Pursued a course `O` level in Computer Applications Awarded with Trainer award in ‘Train the Trainer Workshop’ at Oracle India

Private Limited. Awarded with Performer of the Quarter Award (YAR Awards) 3 times at Oracle. Awarded with Analyst of the Year Award (Race to Revenue) for 2 times at

Oracle. Awarded as ‘Smart Card Holder’ (Rising Star) for 6 consecutive weeks at Oracle. Performed in various plays at University level such as ‘Gaddha – Hindi Play’ &

‘El Tragaluz – Spanish play’. Received Appreciations & Gifts from Oracle’s major stakeholders such as

‘Telefonica International SA, Produban SA, Banco Bilbao Vizcaya Argentina SA, Red Electrica Espana SA, etc.

PERSONAL TRAITS

Have a very good experience of mailing in Spanish to Spanish clients.

Having a good knowledge about financial, insurance, banking and market research's terminology in Spanish.

Sound communication and interpersonal skill along with Managing skills. Amiable and trustworthy Positive attitude towards professional challenges and hurdles. Dedicated towards duty and authority Ability to cope even under difficult circumstances Team Player – more brain more ideas. Hard working and more than that; Believer in Smart working.

COMPUTER SKILLS

Proficient in use of Operating System (Windows 98/XP/2003/2007/2008), MS Office, Internet and HTML and fair knowledge of C++

Proficient in use of Oracle & Sun Applications and JAVA.

PERSONAL DETAILS

Date of Birth : 17th August 1990 Sex: Male Nationality: Indian Marital Status: Single Languages Known: Spanish, English, Hindi

I solely declare that all the above information provided by me, is true to be the best of my knowledge and belief.

Place: Bangalore Date: 12/06/2015

(SANDEEP PAL)