resume' and references only
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Virginia Rogers1926 S Bonita Ave Ontario, CA 91762Phone: (714) 883-4167 E-Mail: [email protected] [VR]
Summary: Motivated graduate with 10 years customer service experience including five years of supervisor/managerial responsibilities. Responsible, organized, and high work ethic.
HIGHLIGHTS AND QUALIFICATIONS A team player with strong communications skills Strong character of honesty, work ethic and dependability Strong people and leadership skills Able to make difficult decisions in stressful situations
EXPERINCE Knowledgeable with Microsoft Word, Excel, PowerPoint, Prezi, Email, CompAnalyst. Nine years of increasing Administrative responsibility Five years supervisory experience including, scheduled breaks and meals, trained other employees, and managed customer
complaints Management responsibilities include planning schedules, training, and operations.
SUPERVISION/ LEADERSHIP Highest Leadership position held in the Boy Scouts of America Venturing Program: President of Orange County Council. Highest Supervisor position held in Kohl’s: Customer Service Manager Highest Supervisor position held in Schope Scout Reservation Lost Valley: Director of Trading Post and Handy-Craft
EMPLOYMENT HISTORYClass A Precision
Azusa Pacific University
Kohl’s
Schope Scout Reservation Lost Valley
Sales and Customer Service Representative Compensation Assistant Library AssistantPersonal Teachers Assistant
Cashier, Supervisor, Manager
Trading Post Director, CashierHandy-Craft Director, Staff
June 2016-present
January-April 2016January 2015- May 2016August 2014- August 2015
August 2009-June 2014
June-August 2008 &2009June-August 2006 & 2007
EDUCATIONAzusa Pacific University Interpersonal & Organizational
Communication BachelorsMay 2016
ACHIEVEMENTS AND AWARDS Ten individual awards for outstanding work performance as a staff member at Schope Scout
Reservation Lost Valley Fifteen individual awards for outstanding work performance at Kohl’s Department store BSA’s Venturing program received four bronze awards, the gold award and the silver (Eagle scout equivalent) Completion of the BSA Woodbadge program, Which includes processing the paperwork for seven detailed goals and events Lambda Pi Eta Communications honor society, within the top 10% of the Communication Department Sigma Alpha Pi National Society of Leadership and Success member
Virginia Rogers1926 S Bonita Ave Ontario, CA 91762Phone: (714) 883-4167 E-Mail: [email protected] [VR]
References
Terri Drechsler (Former Supervisor)Compensation ManagerAzusa Pacific University568 E Foothill Blvd. Suite #117Azusa, CA, [email protected]
Myrna Brown (Former Supervisor)Stamps Circulation CoordinatorAzusa Pacific University PO Box 7000 StampsAzusa, CA, 91702626-969-3434 [email protected]
James Payne (Friend, Scouting Advisor, and Mentor)Radio TechnicianEagle communications/Pinnacle Radio7936 La Costa Cir.Buena Park, CA, [email protected]
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