resume dwight carter
TRANSCRIPT
Dwight Justin CarterEmail: [email protected]
Cell: 515-783-0716 (textable) Des Moines, Iowa
Education:Des Moines Area Community College (Ankeny)
AAS in Information Technology Network Administration Training in Microsoft, Linux, Cisco IOS
January 2012 to August 2014
Certifications:CompTIA A+ Certification 220-801 obtained on May 26th 2016
Experience:
Mediacom Communications: Internet Tech Support, helping customers get their modems back
online and assisting with any password resets they may need.
2016-Present
Amega Garage Door and Opener Inc. Tech Support MyQ system from LiftMaster, helped with setup and
diagnoses of problems with setup. Helped customers over the phone in the morning, and selling
replacement garage doors in the afternoon. January 2012 to January 2016
Qwest Communications: Technical Support were applicable Helping customers with billing issues, then recommending products
and services pertaining to internet, TV, and telephone. October 2010 to November 2011