A World of Opportunities to Explore

RESUME GUIDE

Aurora University Career Services Eckhart Hall 105

PH. 630-844-5452 FAX 630-844-5463

www.aurora.edu/career

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It has been estimated that employers usually devote about 45 seconds to the average resume. Consequently, you'll want to be certain that your resume makes an immediate and positive impression. Significant facts need to be presented in an organized, concise and visually pleasing format. Although there is not one correct way to write a resume, there are two aspects of its development that need to be considered in order to make the best possible impression: content and presentation.

CONTENT The content of your resume should be a sum of your experiences and education that you feel will contribute to your success in a particular profession. It is extremely important that every word on your resume has a purpose - there is no room for "fluff" in a job search. As you gather and organize information for your resume, you will critically examine your skills, experiences and accomplishments, and relate them to a job in your field. Try to focus on your qualifications, skills and accomplishments rather than your duties and responsibilities. Your resume is your primary marketing tool and should reflect the strengths and experiences that you will bring to your future position. On the following pages, the typical categories included on a resume are discussed. These are: * Identifying information * Objective, Summary Statement or Summary of Qualifications * Education * Experience * Skills * Other activities Although identifying information (name, address, etc.) will almost always be at the top of your resume, the order in which the remaining information should be presented varies from person to person. People read from top to bottom and left to right -- keep this in mind when you are organizing your resume. The first section should be the one that you feel most strongly conveys your qualifications for the job, and the remaining sections should follow accordingly. Each individual entry should also be composed with this in mind. For example, when presenting information about your education, if you feel the degree you received is more impressive than the name of the school from which you graduated, list it first. Or, when presenting employment information, if you feel your titles have been more impressive than the names of the companies for which you worked, list those first. All of the information that is included in your resume should enhance the reader's understanding of your ability to do that job. For every entry on your resume, ask yourself: "Will this information help convince the employer that I am qualified for the job?"

PRESENTATION The presentation of your resume is also important, although it is often overlooked in resume development. You must encourage the reader to read your resume by making it visually appealing and drawing the reader into each entry. Some things to consider when selecting a layout for your resume are:

* Consistency * Use of "white space" * Font type * Eye appeal/ease of reading * Font size * Ease of locating significant information

The "Where You've Been’"s and "What You've Done’"s of Resume Writing

Here's where consistency comes in. These two questions come up repeatedly throughout your resume and you don't want to make it difficult for an employer to locate this important information. Here are some tips: Present all of your "Where You've Been"s - where you've been to school, where you've worked - in one style (e.g., ALL CAPITALS) and all of the "What You've Done"s - the

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degree(s) you've earned and the job titles you've had - in another (e.g., boldface). Make sure each entry is organized in a similar manner so that the company name and location and the dates you were there are located in the same spot each time. Following these tips makes it much easier for an employer to find the information they need. Other Important Presentation Hints In considering formats, keep in mind that you need to draw attention to the most important data. If the way you've put your resume together doesn't do this, you need to re-group. And don't worry --the best resumes are the result of several efforts! If you are an entry-level professional, your resume should be 1-2 pages, depending on your past experiences. Some information may be best left for a cover letter or interview. A resume cannot explain your entire life; use it to showcase your best qualifications. Choice of Paper Always use professional, resume-quality paper when printing your resume -- and buy matching envelopes and extra sheets for your cover letters! Also, be sure your resume is printed on a laser printer -- dot matrix and similar printers tend to produce a less professional-looking resume. If your resume exceeds one page in length, be sure to put your name and "Page 2" on the top of the second page; do NOT staple multiple pages together. Use large envelopes to mail your resume -- a crease in the middle of your resume can make it difficult to read. YOUR RESUME MUST BE ERROR FREE!!! Have your resume proofread by several people -- there should be no typos, misspelled words or grammatical errors on your final resume!

GENERAL ORGANIZATIONAL TIPS

Begin phrases of description with action verbs in the present for current positions (i.e., no -ing) or past tense for previous positions

Use bullets Avoid the first person pronoun (i.e., "I") Keep your sentences short and don't worry about fragments Check for verb agreement and be consistent in your phrasing. Here is an example of a

list of inconsistent phrases:

Reconcile all statements for cardholders Purchases are approved Have experience in performing training of tellers

Here is the same list, using consistent phrasing:

Reconcile statements Approve purchases for marketing department Train tellers

Make sure your resume is computer friendly. Many companies are moving toward using a computer scanner for screening resumes. The software installed on the computer will scan your resume for keywords and will file your resume accordingly. When a company seeks to fill a certain position, it will recall the corresponding computer file and screen resumes in that file based on the number of keyword "matches" each resume contains. As a result, consider the following when developing your resume:

1.Keywords tend to be nouns 2.Try to use words that you think the computer will be looking for:

* Words used most frequently in the classified ads that relate to your occupation * Words used in the company's job description for that position * Check with people already in the profession - what words are on their resumes? * Avoid graphics, underlining, etc. -- they confuse the scanner Information Which Should NOT Be Included in your Resume: * Picture * Marital status * Health status * Information from high school * Age/date of birth * Height and/or weight * Religious preference * Membership in controversial organizations

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RESUME FORMATS The Chronological Resume The chronological resume lists your work experience in reverse chronological order (most recent experience first). It is probably the most popular of resume styles. The chronological resume is recommended if:

* You are applying for a position in which you have a solid and consistent record of progress.

* Your most applicable work experience is reflected in your most recent job. The chronological resume is not recommended if: * You are looking to change careers. * You are seeking an entry-level position and have almost no work experience. * Your employment history has large gaps. * You have held several jobs for short periods of time. * Your most recent position has no relationship to the job which you are applying.

WRITING A CHRONOLOGICAL RESUME I. Identifying information

A. Name (should be the largest. and boldest item on the resume) B. Permanent address and phone number (spell out everything -- including state) C.Temporary address and phone number (if applicable)

II. Objective (optional) A. Use it when you are dead certain about only wanting a specific type of job. Do not include one if you may be applying for a variety of different positions. B. Should be concise and to the point; avoid long-winded, philosophical statements. III. Education* A. List all college degrees earned, beginning with the most recent 1. Degree (include month and year of graduation) 2. Institution name and location 3. Major 4. Minor and/or area of concentration 5. Certifications/endorsements 6. Honors received (GPA if over 3.5/4.0) 7. May include a statement regarding how much of your education was financed independently (e.g., "Completed degree while working full-time and maintaining a full academic load").

B. List significant non-degree education (e.g., two or more years at a college;

independent study abroad; special courses/programs of study) IV. Experience (reverse chronological order) A. Work History 1. Job title 2. Name of company (along with city and state) 3. When you held the job 4. Skills developed, accomplishments, duties

B. What to include 1. Focus on skills and achievements 2. Can include volunteer, internships, etc., unless you feel your skills would be better showcased by having a separate section for these. V. Optional areas A. Special competencies and skills B. Foreign language fluency C. Computer expertise D. Professional memberships and/or honors E. Activities and/or interests

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*In some cases, it may be more appropriate to place Experience before Education. The Skills Resume For many recent college graduates, a skills resume is the way to go - it showcases your skills and accomplishments while providing a clear, chronological guide to your work history. The Skills Resume is recommended if:

* You are looking to change careers and want to highlight your general skills rather than specific skills that relate to your past jobs.

* You have had no luck in getting past the screening process with a chronological resume.

* You are applying for a job that interests you and you think you can handle, but the connection between your work history and that particular job could be stronger. -- from Job Hunting For Dummies by Max Messmer (1995)

WRITING A SKILLS RESUME I. Identifying information

A. Name (should be the largest and boldest item on your resume B. Permanent address and phone number (spell out everything, including state) C. Temporary address and phone number (if applicable)

II. Objective

A. Use it when you are dead certain about wanting only a specific type of job. Do not include one if you may be applying for a variety of different positions. B. Should be concise and to the point; avoid long-winded, philosophical statements.

III. Education A. List all college degrees earned, beginning with the most recent 1. Degree (include month and year of graduation) 2. Institution name and location 3. Major 4. Minor and/or area of concentration 5. Certifications/endorsements 6. Honors received (GPA if over 3.5/4.0) 7. May include a statement regarding how much of your education you financed

independently (e.g., "Completed degree while working full-time and maintaining a full academic load").

B. List significant non-degree education (e.g., two or more years at a college; independent study abroad; special courses/programs of study)

IV. Summary of Skills

A. Provide 3-4 subheadings identifying your strongest skills that will enhance your ability to perform the duties of the job(s) for which you are applying.

1. Each subheading should include 3-6 entries that demonstrate your proficiency in that particular skill area.

2. Entries should be specific regarding the skills but general regarding the environment in which you applied them. B. Subheadings and entries are not just a reflection of your skills but a reflection of the skills that you believe the employer is looking for in filling this position!

V.Work History A. Job title B. Name of company (along with city and state)

C. When you held the job VI. Optional Areas

A. Professional memberships and/or honors B. Activities and/or interests C. Foreign language fluency D. Computer expertise

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Sample Categories and Entries for a Combination (Skills) Resume: Accounting/Bookkeeping ● Batch and balance checks for bank deposit and prepare documents to be processed by data entry group ● Reconcile bank statements and accounts ● Analyze and reconcile subsidiary ledgers in relation to general ledger Banking/Financial ● Conduct customer transactions in a friendly, courteous and expedient manner ● Accurately perform all computerized operations ● Package consumer and mortgage loans, involving review of eligibility according to standard guidelines Computer Programming ● Perform data entry computer programming in multiple environments ● Determine the appropriate configuration pr printers, CRT terminals, modems, multiplexes, and other peripherals ● Assist all users with software, hardware and peripheral difficulties ● Guide non-technical employees in all aspects of computer use Construction ● Work closely with architects, vendors, and city building department ● Work effectively with managers and peers ● Schedule personnel and coordinate production schedule to complete projects in a timely and cost-effective manner ● Supervise five employees in all phases of construction ● Follow highly detailed instructions and plans with minimal supervision Food Service ● Insure prompt delivery of food and customer satisfaction ● Resolve customer complaints ● Train hostesses in all aspects of restaurant operation ● Adapt quickly in learning multiple roles in the restaurant General Office ● Administer office functions including development of work flow systems ● Schedule, coordinate and organize daily and monthly budget projects ● Coordinate schedules of five doctors Sales ● Create floor arrangements and displays based on customer buying patterns ● Conduct customer transactions in a friendly, courteous and expedient manner ● Implement sales programs and polices to promote the dales of products and services ● Insure customer satisfaction by investigating and resolving customer complaints relating to sales policies and

pricing ● Develop innovative methods of increasing sales revenues motivating sales representatives, and assessing sales

abilities of new-hire candidates

TRANSFERBALE SKILLS Being able to identify your transferable skills may be one of the most difficult exercises associated with preparing a resume. When most people hear "skills" they think of skills they've picked up on-the-job. However, skills are also developed through day-to-day activities. Identifying your skills can be difficult. Do not discount your special abilities - learn to toot your own horn! You may feel that if you are not currently using a skill then you can no longer claim it, but skills don't come with expiration dates! Keep in mind that the skills, which you have developed, but have not been paid to use, are often overlooked - be sure to recognize their value! Transferable skills refer to those skills that you have picked up SOMEWHERE in your life that will be valuable in the profession you are currently pursuing. It is important that you are able to articulate these in a way that adequately describes the skill. Try to avoid presenting your skills in terms of the environment in which you developed them; you want the reader to think you can use that skill in any work environment. This is particularly important if the environment in which you developed the skill is different from the one in which you are seeking your new job.

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For example . . . If you have researched information for a school assignment, take those skills out of the academic environment and transfer them to the professional world. Some of the skills that you develop when writing a research paper include: * Searching computerized databases and published reference materials * Identifying themes * Analyzing data * Classifying data * Handling detail work * Investigating problems * Recording data * Writing reports

If you have held an office in a student organization, you may have developed some of the following skills: * Assessing needs * Planning or arranging presentations or social events * Designing programs * Coordinating events * Delegating responsibility * Evaluating programs * Managing the implementation of projects If you are a teacher who is trying to make the transition to the business world, you have probably developed the following skills:

* Training, coordinating, communicating, group facilitating (through teaching) * Evaluating, assessing performance, monitoring progress (through grading) * Diagnosing problem areas, inspiring, counseling, guiding (through supervising student teachers) * Resolving conflicts, motivating, organizing, questioning, and establishing rapport (through interacting with

students, parents and administration) It may also be helpful to research the occupation you are preparing for and identify some of the skills that are valued in that profession. It may spark some thoughts regarding your own skills and abilities. These types of descriptions are available in many occupational references. At the Aurora University Office of Academic Advisement and Career Services, you can use SIGI+, a computerized career-exploration program that includes lists of skills correlated with job descriptions. This program is available for student and alumni use by appointment.

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TRANSFERABLE SKILLS: Samples/Categories

Planning Skills Analyzing data and situations Budgeting Consulting Developing plans and procedures Organizing resources Projecting cost Investigation Skills Collection and analyzing data Evaluating data Formulation plans and hypotheses Organizing facts Consulting experts Questioning Defining a problem Using appropriate resources Designing a research plan Evaluating Skills Analyzing data Assessing options Determining feasibility Judging alternatives Measuring cost/payoffs Selecting best options Negotiating Skills Collaborating with others Compromising and mediating Discussing options Integrating points of view Persuading Recommending actions Selecting feasible options Human Relations Skills Communicating Consulting Listening Participating in meetings Speaking to groups Presenting plans/programs Responding to needs

Coordinating Skills Anticipation conflicts Assigning responsibility Cooperating Negotiating Organizing Preparing schedules Staffing Skills Budgeting resources Coordinating personnel Interviewing personnel Justifying budgets Listening Organizing work Recruiting Selecting personnel Supervising Skills Communicating Delegation Establishing priorities Evaluating performance Motivating personnel Training Sustaining group cohesion Making decisions Handling details Supportive Skills Advising and assisting people Counseling/Empathizing Giving information Listening Serving individuals Facilitating groups Mentoring others Building rapport Teaching Skills Developing lesson plans Scheduling activities Evaluating performances Imparting information

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ACTION VERBS Here is a list of actions verbs and adverbs you can use in developing your resume and keep in mind for examples when answering interview questions.

Accelerated Counseled Founded Observed Resolved Accurately Accomplished Created Originated Revised Actively Achieved Critiqued Generated Operated Reviewed Adapted Contributed Guide Consistently Administered Controlled Guaranteed Participated Scheduled Constructively Advised Performed Set up Allocated Debugged Helped Persuaded Selected Effectively Analyzed Defined Planned Simplified Efficiency Appraised Delegated Implemented Prepared Sold Expertly Approved Demonstrated Improved Presented Solved Arbitrated Designed Increased Processes Stimulated Productively Arranged Developed Influenced Produced Streamlined Assessed Directed Initiated Programmed Structured Successfully Assisted Discovered Inspired Projected Substantially Significantly Attained Instructed Promoted Summarized Skillfully Audited Edited Interpreted Proposed Supervised Substantially Effected Proved Supported Successfully Balanced Eliminated Judged Provided Surveyed Systematically Briefed Encouraged Published Built Enforced Launched Purchased Taught Enlarged Led Tested Calculated Established Lectured Received Trained Clarified Evaluated Recommended Tutored Coded Executed Maintained Recorded Collaborated Expanded Managed Recruited Validated Compiled Expedited Marketed Referred Completed Experienced Meditated Reduced Wrote Composed Monitored Refined Conceived Facilitated Motivated Reinforced ADVERBS Conducted Fashioned Reorganized Constructed Forecast Negotiated Reported Consulted Formed Represented Coordinated Formulated Organized Researched

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SAMPLE RESUMES

Chronological Format

STEVE STUDENT

274 Kautz Road, Montgomery, Illinois 60538 ● 630-844-7421 (Current) 2349 Main Street, Chicago, Illinois 60655●312-511-8745 (Permanent)

OBJECTIVE

To obtain a K-12 teaching position and coach football

EDUCATION Bachelor of Arts, June 1999

AURORA UNIVERISTY, Aurora, Illinois Major: Physical Education (K-12); Minor: Health Education

TEACHING EXPERIENCE

Student Teaching Winter 1999 ILLINOIS MATH & SCIENCE ACADEMY Aurora, Illinois • Develop lessons plans for grades 9-12 • Implement effective classroom management techniques • Promote lifelong health and fitness in all classes • Attend faculty meetings • Contribute to the physical, social and academic development of students

Methods Practicum Fall 1998 HILL ELEMENTARY SCHOOL - DISTRICT 129 Aurora, Illinois • Developed lesson plans for grades K-5 and attended faculty in services • Managed classroom behavior by implementing the cooperation teacher’s classroom management program • Encouraged an appreciation of life long health and fitness in all classes

Methods Practicum Winter 1998 WEST AURORA HIGH SCHOOL - DISTRICT 129 Aurora, Illinois • Observed the instruction of Physical Education classes, grades 9-12 • Assisted the cooperating teacher with grading and report cards

Methods Practicum Fall 1996 JEFFERSONS MIDDLE SCHOOL - DISTRICT 129 Aurora, Illinois • Observed the instruction of Physical Education classes, grade 6-8 • Developed units, including lesson plans and evaluations, on the history, rules, etiquette and skills of badminton • Observed the cooperating teachers classroom management strategies

COACHING EXPERIENCE Student Assistant Coach, AURORA UNVERISTY FOOTBALL TEAM, Aurora, Illinois Fall 1998 Volunteer Assistant Coach, MT. CARMEL FOOTBALL CAMP, Mt. Carmel, Illinois Summer 1996

WORK HISTORY

Tickets Sales Supervisor, TASTE OF CHICAGO, Chicago, Illinois Summer 1995 to 1998 Events Ticket Sales Representative, 1996 SUMMER OLYMPICS, Atlanta, Georgia Summer 1999

ATHLETIC PARTICIPATION

Member (Captain Fall 1997), AURORA UNIVERSITY FOOTBALL TEAM, Aurora, Illinois Fall 1994 to 1997

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Skills Format

STEVE STUDENT

2491 Main Street Chicago, Illinois 60655● 312-7852-1245● sstudent@net.com

EDUCATION Bachelor of Arts, June 1999 AURORA UNIVERSITY, Aurora, Illinois Major: Physical Education K-12; Minor: Health Education – Endorsement SUMMARY OF SKILLS Teaching Experience • Designed and taught daily lesson plans and block unit plans for all levels (K-12) • Worked effectively with students from diverse backgrounds • Promoted health-related fitness and lifetime fitness practices • Emphasized good sports behavior and teamwork • Attended faculty meetings, in-services, conferences and seminars Classroom Management • Used non-authoritarian classroom management techniques • Promoted academic and social development by encouraging, accepting and supporting all students • Utilized positive reinforcement and non-verbal cues to encourage desired behaviors Coaching Background • Developed daily practice plans and schedules • Performed day-to-day offensive line coaching for football team • Assisted with game day preparation • Supervised weight training and off season conditioning TEACHING EXPERIENCE Student Teaching Winter 1999 ILLINOIS MATH & SCIENCE ACADEMY Aurora, Illinois Methods Practicum Fall 1998 HILL ELEMENTARTY SCHOOL – DISTRICT 129 Aurora, Illinois Methods Practicum Winter 1998 WEST AURORA HIGH SCHOOL – DISTRICT 129 Aurora, Illinois Methods Practicum Fall 1996 JEFFERSON MIDDLE SCHOOL – DISTRICT 129 Aurora, Illinois COACHING EXPERIENCE Student Assistant Coach Fall 1998 AURORA UNIVERSITY FOOTBALL TEAM Aurora, Illinois Volunteer Assistant Coach Summer 1996 MT. CARMEL FOOTBALL CAMP Mt. Carmel, Illinois WORK HISTORY Tickets Sales Supervisor Summers 1995 to 1998 TASTE OF CHICAGO Chicago, Illinois Events Tickets Sales Representative Summer 1996 1996 SUMMER OLYMPICS Atlanta, Georgia ATHLETIC PARTICIPATION Member Fall 1994 to 1997 (Captain Fall 1997) AURORA UNIVERSITY FOOTBAL TEAM Aurora, Illinois

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Chronological Format

MANISH SHAH

123 Software Way Chicago, Illinois 60000 312-123-4567

mshah@email.com OBJECTIVE: To obtain a full time position in a technology-related field. EDUCATION:

Aurora University Aurora, Illinois Bachelor of Science in Computer Science, June 2001 GPA: 3.5/4.0 Junior College Suburb, Illinois Associates of Applied Science in Computer Science, May 1999 TECHNICAL SUMMARY: Languages: C++, Visual Basic, Cobol, Java, HTML, SQL Software: Word, Excel, PowerPoint, WordPerfect Systems: Windows, UNIX, DOS Databases: Access, SQL PROJECTS:

Systems Project: Team leader of a five-person team to design code and implement a database for a non-profit organization with the following functionality: • Entering, updating of information with search engine robot • Complete analysis and design documentation including data flow diagrams, structure charts, process specifications, data dictionary and users manual Web Project: Designed personal web site for course project. www.mshah@students.com

RELATED EXPERIENCE: 2001 – Present Digiworld Chicago, Illinois Intern • Maintain customer account information in Access database • Update the web site with information of new events and services • Process online and paper subscriptions to activate new subscribers accounts 2001-1999 Aurora University Aurora, Illinois

Lab Assistant • Assisted students with the use of computer equipment in the lab • Solved problems associated with the monitors, software and printers

OTHER EXPERIENCE: 1998-1999 Junior College Suburb, Illinois

Student Employee • Provided general office assistance including filing, sorting mail, answering phones, photocopying and other duties as needed

• Helped coordinate scheduling for events and meetings of various departments • Sent newsletters and other correspondence to various constituents of the college ACTIVITIES: • Member, Computer Science Society • Member, Golden Key Honor Society • Secretary, Student Government Association

Skills Format

ANDY APPLICANT

919 Tanner Drive DeKalb, Illinois 60115

815-745-2145 aapplicant@juno.com

EDUCATION Bachelor of Arts July 1997 AURORA UNVERISTY Aurora, Illinois • Major: Accounting • Self-financed 100% of college education PROFESSIONAL STRENGTHS Accounting knowledge: • Thorough understanding of basic accounting principles • Familiarity with advanced accounting concepts • Practical experience in preparing corporate and non-for-profit taxes • CPA Candidate: November 1997 • Experience with a variety of related computer programs • Analytical approach to problem-solving Communication Skills: • Work well independently and as a member of a team • Deal effectively with a variety of clients • Establish positive working relations with colleagues and supervisors • Earn the respect of my peers through hard work and dedication

Computer Experience: • Platforms: IBM, Power Macintosh • Operating Systems: Windows, DOS • Software: Excel, Lotus 1-2-3, Quattro Pro, Access, MS Office, WordPerfect 6.1, PowerPoint, CCH Research,

Turbo Tax, R.I.A. Tax, Novell EXPERIENCE Junior Accountant/Intern February 1996 to Present MURPHY & VER HALEN, P.C. Aurora, Illinois Vice President of Finance March 1995 to August 1996 PI SIGMA EPSILON DeKalb, Illinois Sales Associate April 1992 to January 1995 OSCO DRUG Milan, Illinois REFERENCES Available upon request

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Chronological Format

Chris Smith 178 Green Street

Chalmette, LA 70043 504/555-5555

csmith007@aol.com

Education: Aurora University Aurora, Illinois Master of Social Work, June 1994 Aurora University Aurora, Illinois Bachelor of Psychology/Sociology, Cum Laude, May 1990

Professional Experience: 1999-Present Department of Dependent Schools Vienna, Austria Clinical Social Worker, Vienna Center for Education • Provide direct services to elementary and high school students and parents based on Individualized Educational Plans • Respond as member of on-call psychiatry emergency team • Conduct parent education groups • Supervise interns and trained school personnel on mental health topics 1995-1999 Clinical Social Worker, American School of Vienna

• Provided outreach clinical services to American elementary schools • Developed transitional plans to assist with developmental and emotional adjustments of students studying abroad

Field Training: 1995 to 1996 Andrew T. Ferris Children’s Clinic Baltimore, MD Second Year Field Placement • Conducted diagnostic evaluation and treatment of children, adolescents, adults and families

• Investigated Care and Protection Petitions as part of a multidisciplinary team 1995 Baltimore Community Center Baltimore, MD Intern

• Provided intake, evaluation and treatment of individuals, couples, and families in a medical social service setting

1994-1995 Baltimore Juvenile Court Clinic Baltimore, MD First Year Field Placement

• Participated in multidisciplinary evaluations to properly diagnose and develop treatment plans for adolescents, adults and families

Skills: Word, Excel, PowerPoint, E-mail and Internet

Associations: International Association of Social Workers

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Skills Format

DAVID SMITH 1234 West Chester Rd ● Aurora, Illinois 60506 ● (630) 545-9742 ● dsmith@aol.com

Education: Aurora University Aurora, Illinois Master of Social Work May 1997 Aurora University Aurora, Illinois Bachelor of Arts in Psychology May 1995 Summary of Skills: Counseling

• Conducted one-on one session for individuals from various cultural and socio-economic backgrounds and age populations

• Assessed individuals needs and assisted them with treatment plans • Provided clients with therapeutic support • Advocated for juvenile teen youth with diagnosed behavioral problems

Administration

• Analyzed case history of incoming clients to determine program admission • Coordinated group welfare project for enter city youth program • Supervised team of 15 caseworkers for large urban social service agency • Monitored all social service welfare accounts to assure budget compliance

Organization

• Prepared calendar year for youth shelter • Developed evaluation instrument to determine the success of the substance abuse program • Maintained relationships with over 50 organizations for client referrals • Planned employment fairs for special populations

Employment and Volunteer History: Chicago Teen Clinic Chicago, Illinois Director of Youth Services May 2003 - April 1999 NCO Youth and Family Services Naperville, Illinois Case Manger June 1999 - June 1997 Woodale Family Counseling Center Woodridge, Illinois Social Worker May 1997 Skills: Proficient in Microsoft Word, Excel, and Access Affiliations: Member, National Association of Social Workers 1997-Present Member, Tulane University Social Work Association 1996-1997

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Chronological Format

BREANNA CARE 1540 West Hospital Street

Chicago, Illinois 60655 bcare@nurses.com

EDUCATION Bachelor of Science in Nursing, May 1998 AURORA UNIVERSITY, Aurora, Illinois G.P.A. 3.6/4.0 Deans List 1994-1998 EXPERIENCE RIVERSIDE MEDICAL CENTER, Naperville, Illinois Charge Nurse, May 2002-Current Supervise a nursing staff of 15 Train, supervise and evaluate volunteer staff of 10 Conduct assessments, detox and administered medication Provide patient education and group facilitation

BLACKSTONE HOSPITAL, Chicago, Illinois Critical Care Staff Nurse, June 2000-April 2002 Delivered care to cardiac, respiratory, medical and surgical clients Provided quality patient care as a part of a multi disciplinary health care team

PROVENA MERCY CENTER, Aurora, Illinois Staff Nurse-Alzheimer’s Unit, May 1998-June 2000 Provided quality nursing care to respite and chronic patients on a continuous basis Worked with other staff members as a team

CERTIFICATIONS & PERTINENT SKILLS American Red Cross CPR certification, April 1998 to Present Advanced Cardiac Life Support certification, June 1998 to Present Emergency Nursing Pediatric certification, August 1999 to Present Fluent in English and Spanish Proficient in WordPerfect, Excel, Lotus, Microsoft Office AFFILIATIONS Association of Critical Care Nurse, September 2000 to Present Emergency Nurses Association, January 1999 to Present VOLUNTEER EXPERIENCE American Heart Association, August 2001 American Red Cross, January 2002

Skills Format

NICOLE K. CAROL

1234 Boston Avenue • Aurora, Illinois 60506 • 312-621-4121 • ncarol@saturnet.com

Summary of Qualifications: • Certified trauma care nursing provider • Proficient in IV therapy and use of ventilators, balloon pumps, catheters and EKGs • Knowledgeable of most all computer database systems used in the medical field • Excellent communicator displayed through various oral presentations and conducting training sessions Education: Aurora University, Aurora Illinois Bachelor of Science in Nursing, May 2002 G.P.A 3.5/4.0 Certifications: Emergency Nurse Certificate, Emergency Nurse Association, 2002-Current Certificated CPR Instructor, American Red Cross, 1998-Current Basic and Advance Life Support Certificate, American Heart Association, 1998-Current Summary of Skills: Medical • Assessed and charted patient development • Provided specialized care for geriatric patients and trauma patients • Performed primary nursing care for 40 beds Supervisory • Charge Nurse for Trauma unit • Coordinated staff issues and facilitate staff meetings and one-on-one review sessions • Prepared assignments for on call nurses Management • Accurate report and record keeping of medical treatments • Prepared budget with appropriate calculations for emergency unit • Assigned patients for evaluations with social workers Experience History: Chicago Veteran’s Administration Hospital, Chicago, Illinois Charge Nurse, 2003-2000 Oaklawn Assisted Living, Oaklawn, Illinois Staff Nurse, 2000-1999 Daimler Woods Hospital, Highland, Indiana Intern, 1999 Professional Affiliations: Emergency Nurses’ Association, 2000 to present American Heart Association, 2002 to present Aurora University Nurses’ Association, 1999 to 2003

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Chronological Format

Jim Park 2323 West Indian Trail Road

Aurora, Illinois 60506 630-834-9823

jpark@hotbot.com

OBJECTIVE

Experienced programmer and fundraiser seeking a community recreation position

EDUCATION Aurora University, Aurora, Illinois Master of Science in Recreation Administration, June 1998 Aurora University, Aurora, Illinois Bachelor of Arts in Health & Physical Education, May 1996

CERTIFICATIONS AFAA-Aerobics and Fitness Instructor, 1996 to Current ACE-Personal Trainer, 1997 to Current AEA- Aquatic Trainer Educator, 1998 to Current American Red Cross- First Aid Instructor, 1996 to Current

EXPERIENCE BLACKMAN MEADOWS CLUB, Virginia Beach, Virginia Recreation Director, 2003 • Hired, trained and supervised full-time and part-time staff of 25 • Coordinated planning and development of park and recreation projects • Serviced over 500 club members ● Increased club recreation profits from $10, 000 to 100, 000. FAIRFIELD PARK, Orlando, Florida Recreation Coordinator, 1998-2003 • Promoted and organized park recreation programs • Organized fundraisers and community events • Increased enrollment of programs by 100% ● Acted as a Liaison between the Fairfield Part and County Parks ANDOVER YOUTH DEVELOPMENT CORPS, Andover, Maryland Community Programmer, Summer 1998 • Planned and implemented drama, photography and aerobics programs • Led tours at Andover Park Nature Grounds and prepared slides for informational lectures • Coordinated and scheduled intramural sports games and supervised players

SKILLS • Outdoor Leadership Training, Skokie Parks, 1997 ● Experienced Soccer, Tennis and Softball Instructor

ACTIVITIES

• Mountain Climbing • Skiing • Ice Skating

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Chronological Format

TAMMY TALK

1234 Radio Way Aurora, Illinois 60506

(630)-844-0000 ttalk@email.com

OBJECTIVE: To obtain a position in marketing communications EDUCATION: Aurora University, Aurora, Illinois Bachelor of Arts, May 1998 Major: Communication GPA: 3.5/4.0 EXPERIENCE: Plus More, Raleigh, Illinois 1998 to Present Marketing Coordinator

• Make calls to Chicago area to generate new business • Describe products and services • Advise customers on fashion and merchandise selections • Mail flyers and coupons to potential clients • Develop ideas for creating more business including give-a-way promotions • Joined local Chamber of Commerce to establish relationships with other business owners to increase client base Roscoe’s Pizza, Town, Illinois 1998 Intern • Assisted with the development of flyers and other promotional materials for the

restaurant • Passed out flyers in front of the restaurant and informed customers of various items

on the menu • Attended food service conference with owner to obtain information on marketing

techniques for small business owners • Coordinated sales promotions with two other small business owners in the same strip

mall to generate more business

SKILLS: Word, Excel, Access, PowerPoint, Quark, Xpress and Publisher MEMEBERSHIPS: American Marketing Association 1999-Present Aurora University Communications Club 1994-1998 Aurora University Spanish Club 1996-1998 REFERENCES: Available upon request

Skills Format

JOHN SCIENCE 1235 Nicolas Road •Aurora, Illinois 60506 • jscience@email.com OBJECTIVE: To obtain a position in the Biological Science Industry EDUCATION: Aurora University, Aurora, Illinois Bachelor of Science, June 2003 Major: Chemistry/Biology GPA: 3.5/4.0 SKILLS SUMMARY: Laboratory: Ensure smooth running of laboratory and maintain organized system for lab materials Ability to analyze scientific theories and procedures Run test for patients and provide reports on same day basis Research: Collected and study data from various biological and chemical sources Conducted various biological research projected Experimental: Conducted experiments and provided a 20 page report on findings Knowledgeable of quality control systems and techniques Computer: Microsoft Word, WordPerfect, PowerPoint, Excel, FileMaker, SPSS 10.0 EMPLOYMENT HISTORY: Techen Laboratories, Chicago Illinois Clinical Research Technician, 2003 Fungi Lab, Aurora Illinois Laboratory Technician, 2002-2003 Aurora University, Aurora Illinois Research Assistant, 2000-2002 Aurora University, Aurora Illinois Laboratory Assistant, 1999-2003 MEMBERSHIPS: Aurora University Science Club, 1999-2003 National Science Education Leadership Association, 2002 Chemical Consortium, 2003 REFERENCES: Available upon request

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