Lindsay N. Thomas (816) 809-7748 bwkeys87@yahoo.com Independence, MO 64055

SUMMARY OF QUALIFICATIONS

Team-oriented, basic knowledge of the Spanish language, versatile, outgoing, culturally aware, focused, enthusiastic, s hort

learning curve, positive, superior customer communication and teamwork skil ls, flexible, composed, productive, ability to

adapt and thrive in high-volume environments.

PROFESSIONAL EXPERIENCE

Levy Restaurants, Sprint Center—Kansas City, Missouri (August 2014–present)

Premium Concessions Supervisor

• Manage multiple concession stands for various events while ensuring product protection

• Responsible for employee productivity and opening and closing of stands on event days

Raytown C-2 School District—Raytown, Missouri (October 2012–2014)

Substitute Teacher & Summer School 4th Grade Teacher • Perform lesson plans and taught hands-on in all subject areas

• Manage a culturally integrated classroom

Strategic Value Media—Overland Park, Kansas (June 2014–present)

Advertising Sales Associate • Perform minimum 200 outbound cold calls per day to company executives nationwide

• Build new clientele and develop new ideas to generate further interest and sales

• Maintain highest level of customer service while coordinating sales of print and online association advertising

The Point Bar and Grill—Kansas City, Missouri (August 2013–April 2014)

Social Media Director—Bartender—Manager

• Promote The Point through graphic marketing on social media outlets

• Manage employees and clientele in a high volume and diverse environment

• Responsible for cash receipts and drops at close of restaurant, and the opening and closing of the store

Buffalo Wild Wings—Independence, Missouri (January 2007–December 2013)

Training Supervisor—Lead Bartender—Server • Maintain composure under high volume situations while being responsible for alcohol production

• Extensive integrated Customer Relations and Sales experience, drove sales to #29 out of 800 stores

• Coach employees in a new position upholding the standards of Buffalo Wild Wings

Missouri Mavericks Hockey—Independence, Missouri (January 2012–May 2012)

Game-Day Operations Intern • Distribute promotional materials to local businesses to maximize ticket sales revenue

• Mavericks Team store Merchandise managing, purchasing, tagging, stocking, pricing

• Assist with the planning and execution for all Mavericks-related events and promotional activities

• Assist with any fan needs while fulfi l ling all game-night duties as assigned by management

EDUCATION

Associates in Arts Business—Dec 2013, Associates in Arts—May 2013, Dean’s Honor Roll Spring 2010—Metropolitan Community College, RAS Responsible Alcohol Service Training—Liquor License in Kansas City, MO, Certified Substitute Teacher License held, Raytown High School

LEADERSHIP AND AFFILIATIONS

Volunteer for the Boys & Girls Club, Selected for the Disney College Program, Orlando, FL (Spring 2011), Raytown Arts Council Community Theater (2009, 2013, 2014), Violinist PIT Orchestra (2012), Violinist for the Lee’s Summit Symphony

(2008 –2011), Woods Chapel Church Orchestra (2010), Recipient of the Presidential Scholarships in the Departments of: Theatre, Symphony Orchestra and Choir, University of Central Missouri -Warrensburg, MO (2006), Member of Tri -M Honor

SOFTWARE SKILLS

• Microsoft Office Suite (Word, Excel, Access, PowerPoint)

• McIntosh: Photoshop

• PosiTouch, Aloha, Micros

REFERENCES

Becky Nace CGBP Certified Global Business Professional Nace Consulting, LLC

A WBE/SLBE Certified Firm beckynace@sbcglobal.net (816) 509-7055

Bil l Murray Head Athletic Trainer Missouri Mavericks, Kansas City Chiefs

(816) 506-3739 Matthew Westra, M.S.

Professor of Psychology Metropolitan Community College – Longview Matthew.Westra@mcckc.edu (816) 604-2374