Sean P

Sean P. Byrd7040 N. Sheridan Road #505 Chicago, IL 60626(773) 293-7172 (h), (773)414-8950 (c)seanbyrd767@gmail.com

Objective A Training or Management Position in Retail or Corporate. Professional Experience

Store Manager 2010-2013 U.S. Cellular, Chicago, IL Successfully developed, coached and managed leadership, sales and operations teams for two locations to meet store sales goals. Took team from second to last place to first place in sales for my region within the first three months of promotion. Accountable for reaching company set sales goals and holding team and management responsible for meeting their sales goals. Responsible for the supervision and development of two sales managers, three technicians and an inventory coordinator. Responsible for all store operations including inventory, shrinkage, scheduling, managing store budget, supply requisition, sales contests and outside sales events. Served on many committees for the company including the Pride Team and the Continuous Improvement Team. One of three Sales Managers in the entire Chicago market to teach Sales Academy- the company's new approach to selling. Became adept at Change Management when the company left the Chicago market. Was asked to manage a store for ninety days that transitioned to a Sprint location. The Wicker Park location was the #1 store in the downtown Chicago region for 2012.

Sales Manager 2010U.S. Cellular, Vernon Hills, IL Successfully developed, coached and managed sales team to meet store sales goals. Took team from last to first place in sales for my region within the first two months of employment. Developed ideas and initiatives helping the location meet it's sales goals. Spearheaded continuing sales training for the entire Chicago market. Was one of three trainers to travel the market to teach new selling strategies. Won the 2011 Dynamic Leader Award for Outstanding Performance.

Regional Sales Trainer 2007-2009 CarMax Auto Superstores, Kenosha, WI Lead trainer for the Kenosha, Milwaukee and Northern Illinois regions as well as assistant trainer for the Chicago suburban locations. Taught Sales Training, eCommerce Selling, Sales Mentor Training and Sales Manager Development classes. Conducted monthly store visits mentoring new and struggling sales consultants.Taught one-on-one ongoing Sales Training classes while on these visits. Developed an On-Board Training Manual for new Regional Sales Trainers. Traveled to new stores throughout the country teaching above mentioned training classes and assisted with store grand openings. Sales Manager 2002-2007 CarMax Auto Superstores, Schaumburg and Glencoe, IL and Independence, MO #1 seller of used car in the United States. Successfully developed, coached and managed sales teams to meet store sales goals in three different CarMax locations throughout the country. Active in developing ideas and initiatives helping each location meet it's sales goals. Areas of responsibility included merchandising of vehicles on the front lot and in theshowroom, scheduling and setting the topic for weekly sales training, acting as Trainer at many weekly sales trainings, opening and closing the store and handling the daily cash and bank transactions, resolving customer issues, communicating with various lenders and finalizing customer purchases of vehicles. Recruited, interviewed and on-boarded new employees for the entire store. Was part of the grand opening management team at two locations: Glencoe, IL andIndependence, MO.

District Manager 1999-2002 WorldCom Wireless, Chicago, IL Reseller of Cellular One, Ameritech and Sprint cellular phone service. Ran seven cellular phone stores in Chicago, Chicagoland suburbs, Cleveland, Cincinnati and Columbus, OH. Supervised a total of 70 employees. Recruited, hired, on-boarded and performance managed all new employees. Developed strategies to improve sales at each location. Traveled to a different location every week to monitor and observe each store's progress. Spearheaded weekly sales/strategy meetings with all store managers. Resolved customer issues.

Education

Eastern Michigan University 1986-1993 Communications and Theatre Arts, Art History

References available on request.