MAHESH PATELAIV/502 Eldeco Golf View Apartments

Sector Omega, Pocket PiiGreater Noida 201308

Date of Birth : January 10, 1966Contact number : 98101-84504Email : maheshbpatel@rocketmail.com

EDUCATION

MASTERS: E-MBA (2-year program) specializing in Administration & Logistics Management from National Institute of Management, India

BACHELORS: Graduation from School of Correspondence, University of Delhi, India

SUMMARY OF HUMAN SKILLS

Good organizational skills and ability to work capably under stress and to juggle multiple tasks within tight deadlines.

Demonstrated ability to communicate and collaborate across all levels of an organization. Proactive with excellent interpersonal skills and team work and ability to perform under

pressure. Hands-on knowledge of preparing complex reports and presentations. Strong written and verbal communication skills with ability to prepare, present, and discuss

findings in written and oral form. Ability to function effectively in multi-disciplinary teams within a matrix management

environment, and to promote collaboration in providing a range of procurement services. Specialize in organizing logistics for trainings, conferences, meeting, retreats etc. Capacity to work simultaneously on a variety of issues and tasks, independently adjusting to

priorities and achieving results with agreed objectives and deadlines. Proven analytical and evaluative skills, including the ability to independently provide well

researched analyses of available records.

SUMMARY OF IT SKILLS

Proficient in use of Windows based application software (PowerPoint, Word and Excel) and Internet and messaging services. Specialization in preparing power point presentations, graphs etc.

Have successfully completed an advanced course in MS-Office from National Institute of Information Technology (‘NIIT’), 1998

PROFESSIONAL EXPERIENCE

Private Secretary to the Vice Chancellor / Assistant Manager (Facilities) NALANDA UNIVERSITY (March 2011 – November 2014)

Providing assistance in the implementation of the University work by carrying out the full range of office and operations support work, including assisting in standard operational processes and monitoring schedules related to the Vice Chancellor;

Drafting routine correspondence;

Providing administrative and logistical support for office management and maintenance, including: maintaining and ordering the inventories of office supplies and other assets, handling courier services etc.;

Providing administrative and secretarial support to visiting Governing Board Members;

Preparing complex text, reports, figures, graphs, PowerPoint presentations, etc., according to standard University formats;

Coordinating schedules/meetings/appointments for Vice Chancellor and Dean taking priorities into account, monitoring changes and communicating the information to relevant parties accordingly;

Assisting in organizing activities which include preparing/updating of the Vice Chancellor’s itineraries and briefing materials, coordinating meeting schedule, travel, and hotel arrangements, etc.;

Tracking of assigned task, coordinating with relevant staff and providing assistance and/or information on the University-related matters;

Maintaining and regularly updating phone/address lists of University contacts;

Keeping track of paper flow and maintaining up to date unit and project files (both paper and electronic);

Responding effectively and in a timely manner to information requests from the team and Universities as and when appropriate;

Work collaboratively with other team members and serve as a back-up for them as needed.

Providing day-to-day facilities to Students and Faculty hostel and maintenance of the building.

Executive Assistant to the Senior PartnerHEMANT SAHAI ASSOCIATES (June 2008 – October 2010)

Compilation & generation of MIS reports including client billing;

Provided secretarial support such as call management, facilitating time scheduling, besides Day-to-day routine secretarial functions including preparation of documents and handling correspondence;

Provided administrative support to 10 team members of lawyers including Travel & Hotel arrangements;

Time management for lawyers’ team; Assisted in Calendar Management, Task allocation, task management and thereafter

carrying out its follow up effectively.

Carried out various projects independently:

Domesteq Service Solutions (September 2007 – April 2008) - Setting up the office SOPs, creating and streamlining the accounting system, handling the petty cash and banking accounts on a daily basis, negotiating with vendor for office supplies, creating invoicing system and books of accounts.

Lion Services Ltd (January 2007 – August 2007) - Understanding the financial and commercial aspect of the organization and helping set up the SOPs and controls for the respective department.  Responsible for setting up the process & procedure for the collection of payment. Executive Assistant to Managing DirectorVANILLA MUSIC LLP, Dubai (April 2006 – December 2006)

Responsible for administrative & secretarial functions. Day to day routine coordination with CEO and across divisions Arranged & maintained appointments Travel arrangements

Administrator, Business Process Risk ServicesEXL SERVICE.COM (I) PVT LTD (February 2003 – March 2006)

My role included:

Collection, compilation, generation & distribution of MIS to Senior Management, including monthly client billing

Provided administrative support to 100 team members across the globe including HR & payroll issues, Visas, Travel, Insurance & Hotel arrangements;

Organized and managed client and engagement database; Control of monthly status reports; timesheets; vacation/leave monitoring & scheduling

of quarterly appraisals.

Administrator, Global Customer Care Services, IndiaNORTEL NETWORKS INDIA (May 2001 to June 2002)

My role included:

Provided administrative support to Global Operations team in India; Co-ordination between Global Operations group; Organized information folders and keep them updated on an on-going basis;

Control of monthly status reports; timesheets; vacation/leave monitoring & scheduling of quarterly appraisals.

Executive Assistant to Partner & Professional support co-ordinator for Management Assurance Services (‘MAS’)KPMG PEAT MARWICK (September 1997 – December 2000)

As the Executive Assistant to the Partner at KPMG, my role definition was to manage the Partner’s office. In addition to providing value-added secretarial support such as data warehousing and processing, call management, facilitating time scheduling and mobility enablement, I was the ‘support cell’ for the MAS practice and the Manufacturing, Retailing & Distribution (‘MR&D’) line of business. My responsibilities included:

Collection, compilation, generation & distribution of MIS and key performance indicators; Supporting conceptualisation and shouldering creation of proposals and presentations; Creating, managing and updating client and engagement database; Managing career profession folios for professional resources; and Publishing quarterly newsletters.

My key achievements at KPMG included getting a SPOT AWARD for successfully conceiving and arranging off-site training programs for senior professionals and facilitating an entire week-long exhibition on creating community awareness on the endangered legacy of Ladakh under the aegis of KPMG’s community initiative.

I have also been interviewed and quoted in ‘Business India’ magazine on issues relating to emergence of Executive Assistant’s, changing paradigm of secretarial function, etc.

Executive Secretary to Senior Management GroupARTHUR ANDERSEN & CO (April 1994- August 1997)

I was responsible for providing secretarial support to a group of senior managers in the Assurance and Business Advisory (‘ABA’) service. My job responsibilities included managing the senior managers’ desk, time management, client correspondence, managing professional staff database and generating MIS. I was actively involved in the preparation of financial statements, presentations, proposals and reports.

In addition to the above, I was handling the added responsibility of maintaining petty cash, office stationery and library.

My greatest achievement at Arthur Andersen was being selected as the ‘replacement in case of absence/leave’ of the Executive Assistant to the Managing Partner, India.

Data processing operator/technical assistantOPERATIONS RESEARCH GROUP (‘ORG’) (1987-1991)

Job entailed collecting data for relevant projects from field, entering it in to the System, creating/updating database and data processing to generate MIS.

Contractual assignments

Executive Assistant to Group of Foreign Delegations - T.V. Today (AAJ-TAK) (Contractual Assignment) (July 2002 to January 2003)

Required to assist the Project Team of Foreign Consultants in all secretarial and administrative aspects, which include handling inflow-outflow of correspondence, making hotel/travel arrangements, handling petty cash and any other work related responsibility.

Secretary on Short term contractual assignment (1991-1994)Bank of America, ANZ Grindlays Bank plc, Pepsi Foods Ltd & American Express Bank Ltd

Responsible for independent handling of secretarial and administrative functions for senior management.

HOBBIES

Travelling Reading