Neha SinghE-Mail: nehasingh3188@gmail.com Phone No.: +971564206292

Seeking assignments in Business Development / Sales / Business Analysis with a reputed organization

Location Preferences: UAE

Profile Snapshot A result oriented professional with nearly 4 years of experience in Business Development, Sales & Management,

Product Development and Business Analysis

Proficiency in implementing Marketing Strategies such as Trend Analysis & Competition Tracking, Branding & Communication Strategies, Market Research & Intelligence with Product Positioning, Promotions & Campaigns, etc.

Deft at proactively conducting opportunity analysis by keeping abreast of market trends and competitor moves

Conversant with the concepts of business analysis entailing requirements gathering / analysis, client interactions, liasioning between teams, etc.

An excellent communicator with good people management skills and the ability to take ownership of work

Areas of Expertise

Formulating & implementing marketing & sale plans to ensure maximum brand visibility and capture optimum market shares

Developing ideas to allow changes in existing product to serve customers in better way & to maximize conversion, customer retention and revenue growth opportunities

Analyzing & reviewing the market response/ requirements and communicating the same for accomplishment of the business goals

Coordinating business analysis sessions for understanding client business processes & mapping them to required business standards; interacting with clients for requirement gathering, system study & analysis

Suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organisation and achieving business excellence

Organising promotional activities to increase usage revenue and acquiring new subscriber base for VAS

Work Experience

Jun’14 - Currently Working Qanawat, Dubai as Asian Content Specialist

Role Manage 35+ Asian Content Providers (Indian, Pakistani, Sri Lankan, Bangladeshi and Nepali) as well as 22

Telecom operators' Ring Back Tone (RBT) platforms Prospect in the market for possible Content Providers Periodically assess existing Content Providers by analysing sales information and historical information. Maintain a positive, collaborative and productive relationship with existing content providers. Producing regular reports on the market including content providers activity, roadmap of new releases Identify market opportunities while providing strategies on how to capitalize and red-flag on market

while providing strategies to counter reactions. Plan and execute new releases promotional activities with Content Providers Select the suitable contents of a specific category/genre to be delivered to customers Solve incidents and requests according to scope of work and delivery procedures

Jan’12 - May’14 Ubona, Gurgaon as Account Manager

Growth Path Jan’12-Jan’13 Business Operation Analyst(Content)Feb’13 Account Manager

Role Working as Product Owner & Business Development Manager and responsible for the best presentation and

constructive end result Managing Telco relationship for Telecom Products & Services Conducting discussions and constructing tie-ups with Operators Ensuring Account Management at Telco’s end for the existing products & services deployed at Telco Premises Handling implementation of sales & marketing strategies to meet revenue targets Ensuring implementation of promotional activities to increase usage revenue and acquiring new subscriber base for VAS Responsible for analytical preparation of potential growth opportunities Formulating ideas to allow changes in existing product to serve customers in a better way and to maximize

conversion, customer retention & revenue growth opportunities Liaising with the stakeholders such as Content/Product/Technical Team and 3rd party vendors to ensure timely

deliverables with uncompromised quality

Accomplishments Pivotal in managing:

o Content of Mobile Antakshari

o Business operations & product launch at Vodafone

Instrumental in implementing: o Sales & marketing strategies to meet revenue targets

o Promotional activities to increase usage revenue and acquiring new subscriber base for VAS

Distinction of always achieving 100% in variable performance and payouts amongst the team member Holds the merit of introducing song of the day initiative independently Played a key role in generating revenue through 9 circle with 65% increase in revenue Successfully handled 2 clients independently with 9 VAS Managers in Vodafone and 8 in Airtel Demonstrated excellence in managing operators such as Airtel and Vodafone Automated hourly, daily & monthly report to client in a structured manner Introduced:

o Asana to the team which increased the productivity and simplified the workflow & communication

o User friendly and event based keywords for SMS search

o Song of the Day in Vodafone Song catcher

Designed Women's Special MM

Jun’11- Sep ’11 Headway Solutions as Premium Consultant

Role Using sales, business development, marketing techniques and networking in order to attract business from client companies.Developing a good understanding of client companies, their industry, what they do and their work culture and environmentHeadhunting - identifying and approaching suitable candidatesCompleting a search of the candidate database to find the rightperson for the employer’s vacancy.Briefing the candidate about the responsibilities, salary and benefits of the job in questionPreparing CV’s and correspondence to forward to clients in respect of suitable applicantsRequesting references and checking the suitability of applicants before submitting their details to the employer.Organizing interviews for candidate as requested by the client.Informing candidates about the results of their interviews.Negotiating pay and salary rates and finalizing arrangements between client and candidates.Offering advice to both clients and candidates on pay rates, training and career progression.Reviewing recruitment policies to ensure effectiveness of selection techniques and recruitment programs.

Accomplishments Successfully developed, implemented & managed a streamlined process for recruitment through LinkedIn and Facebook

Jun’06- Jun’07: Commenced career with Effective Teleservices Inc. Gandhinagar as Voice Agent Education

B.Tech. (Electronics & Communication Engineering) from Rajasthan Technical University, Kota, Rajasthan in 2011 and secured 66% marks

Workshops Attended

Basic Robotics Workshop in Techkriti (IIT Kanpur) (2009)

Paper Presented

Presented a paper on “Recycling Techniques” in a National Level Conference at  JIET, Jodhpur

Academic Project

Title: SMS Based Notice Board Display Using GSM TechnologyOrganization: JIET School of Engineering and Technology for GirlsPeriod: 6 Months Team Size: 2 membersPlatform: GSM + Microcontroller, Assembly LanguageDescription: The project aimed to developing moving message display, which can be used as the digital notice board, and a GSM modem, which is the latest technology used for communication between the mobile and the embedded devices. Summer Training

May’10-Jun’10 (1 Month) BSNL, Gandhinagar, Gujarat

Title: New Technology Telephone Exchange (5 ESS)Description: The project aimed to understand the basics of PSTN which included interconnection technology OFC moves to data communication technologies like TCP/IP and covered access technologies like Broadband, GSM & CDMA. It also imparted necessary knowledge about current & future technologies.

May’00-Jun’09 (1 Month) Effective Tele Services Pvt. Ltd., Gandhinagar, Gujarat Provided assistance to Network Engineers in installing, supporting and maintaining new server hardware & software

infrastructure, setting up user accounts, permissions and passwords Administered network usage & system administration

IT Skills

Microsoft Suite, Internet Applications and C/C++ Programming Windows NT/2000/2003/2007/XP/Vista

Other Distinctions

Served as a:o Mentor’s Coordinator at JIET Girls hostel for 3 consecutive years (2008-2011)o House captain at The Air Force School (2005-06)

Member of:o NSS Unit (JIETSETG) (2008-2011)o Member of college Basketball, Volleyball, Chess and Cricket team (2007-10)

Won: 

o 1st prize in Business plan competitiono 1st prize in debate and group discussion competitionso Best Dancer Award at the Air Force School, Delhi (2006) o Prize in national level fashion show competition held at MBM, Jodhpur (2009)

Holds the merit of being National Level Basketball (2010) & Cricket (2001) player

Personal Details

Date of Birth : 31st May 1988Languages Known : Hindi & EnglishLinkedIn Profile : YesMarital Status : MarriedVisa Status : EligibleNationality : IndianPassport Details : Z2861063Address : House No. 324, Second Floor, Sec 27, Gurgaon - 122002