Timothy R. Chandler1002 Scarborough Ct., Virginia Beach, VA 23453 ● C: 719-650-6026

tchandler1013@yahoo.comPROFESSIONAL SUMMARY

Over 10 years experience in customer service support as leader, manager, and/or logistics manager using systems, teams, computers, and knowledge of sales projections, customer flow and reacting in an efficient, professional and determined manner during times of unforeseen circumstances and in high-turnover employment businesses. Over 3 years experience in landscape development/design while also acting in other facets of leadership.

SKILLS Expert in leading teams in stressful and short

deadline situations Expert in face to face customer interaction Experienced in conflict resolution Expert in analyzing sales data to pinpoint

weaknesses and/or strengths of marketing efforts Experienced at interacting with DoD and military

personnel Proficient in leading staff meetings and

communicating effectively to achieve an end and/or address operations in need of improvement

Proficient in Microsoft Word 2007 and PowerPoint 2007

Experienced in Microsoft Excel 2007 and Outlook 2007

Experienced in simple hardware and software installations

Proficient in product launches from conception to final marketed product

Proficient in logistics management

WORK HISTORYGeneral Manager, 04/2013 to 06/2016Little Caesars Pizza – Virginia Beach, VA

As the General Manager:o As the face of the business I was responsible for maintaining the operational integrity of the business in addition to acting

as the driving force behind all marketing efforts from the franchise owner and from the corporate headquarters.o Was entrusted with operating a store of over $55,000 gross per month and the proper care of over $300,000 worth of

equipment necessary for operational integrity.o Succeeded in bringing in sales exceeding $2,000 through personal marketing to local businesses, school representatives,

ministries, and military liaisons on multiple occasions.o Installed and trained in the use of specialized software, hardware, and equipment for the production environment.o Controlled inventory and purchasing of product without exceeding profit margin during the entire interim of employment.o Succeeded in maintaining operational readiness through hiring to the strengths of staff to make cross training possible.o Received over 90% acceptance rate in numerous corporate inspections, reviews, and audits.o Created all schedules for all employees during the entire interim as General Manager. This included calculating cost of

labor into projected sales so as not to exceed profit margin and meet labor percentage goals based on actual daily saleso Created product prep graphs based on a three-day rotation to ensure product quality and food-safety in addition to

adjusting day to day preparation responsibilities based on man-hours scheduled and projected customer flow.Site Manager/Project Lead, 04/2013 to 11/2013Lawn and Order Landscaping – Virginia Beach, VA

As Site Manager/Project Lead:o Acted as site manager when owner/operator was not present and directed order of operations.o Was responsible for over $200,000 worth of dangerous equipment.o Directed the safe use of all equipment deemed dangerous to operate with no accidents during entire interim of

employment. In addition, I was solely successful in aesthetic design and quality control of landscape on numerous sites.o Created inventory graphs with the use of Microsoft Office for the company to ensure reduced cost of business and lost

tools and equipment.Shift Manager, 05/2012 to 08/2013Best Value Hardware – Virginia Beach, VA

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As Shift Manager:o Completed small short-term work orders for common household electronic repairs and screen door/window repairs.o Succeeded in the use of up selling techniques to ensure a more profitable business.o Oversaw a product line over $500,000.o Opened/closed store and individually ensured all money was accounted for in addition to all open/closeout duties were

completed to the manager’s specifications.Delivery Driver/Shift Manager, 05/2011 to 07/2012Chanello’s Pizza – Virginia Beach, VA

As Delivery Driver/Shift Manager:o Maintained a clean driving record during entire time of employ.o Oversaw a till to and from deliveries sometimes exceeding $100.o Handled an excess of 25 deliveries per night with an over 90% acceptance rate.o Possessed a DoD ID card for the purpose of delivering orders to military personnel on military installations.

El Paso County, CO Representative/CampaignStaffer, 10/2009 to 08/2010Scott McInnis for Governor Campaign – Colorado Springs/Denver, CO

As the El Paso County Representative/Campaign Staffer:o Acted as the young vote representative and volunteer coordinator in a volunteer role until June of 2010 when I was

promoted to campaign staffer.o Recruited and organized groups of volunteers for walking door to door campaign advertising.o Made appearances on behalf of candidate on the radio and in person. This included short stump speeches and short and

simple policy presentations endorsed by the candidate’s campaign. o Wrote either in a team or as the project lead robo-calls that the candidate would then have recorded and sent out to be

used to create awareness for the candidate’s ideas and policies.o Made daily cold-calls in excess of 100 in the effort to raise awareness for the candidate.

Warehouse Manager, 01/2008 to 07/2010Falcon Laboratories – Colorado Springs, CO

As Warehouse Manager:o Entrusted with over $1 Million worth of equipment and product.o Continually collaborated with office and sales managers to ensure that warehouse capacity was maintained in the midst of

sales goals and projections while also planning product acquisition/delivery to reduce use of time and fuel.o Manufactured chemicals according to projections and sudden demand.o Maintained database of client order history in order to be able to more efficiently serve clients.o Possessed DoD ID for the purposes of serving military personnel on military installations.

EDUCATIONBachelor of Arts: Government; emphasis American Political System, Regent University, 2014Associate of Arts: Theatre Production; emphasis project management with over 240 hours of volunteer work as team member/small project lead in stage/set design, PikesPeak Community College, 2007

CERTIFICATIONSServSafe: foodservice safety certified with a 93%City of Virginia Beach “FOG” certified: proper maintenance of grease traps and disposal of hazardous materials.

KEY WORDS Project Management Logistics Manager Microsoft Office Inventory Control Sales Manager Team Lead

Research Analysis Customer Service

Manager Manufacturing Quality Control Advertising Manager

Communications Marketing Data Analysis Set Design Data Entry Landscape Design

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