8/11/2019 Resume - Zeeshan Parwaiz Shaikh

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Zeeshan Parwaiz Shaikh

B-95, Mubarak Housing Society, Hyderabad, PakistanMobile # +92 345 2!!!

Zeeshan83@gmail.com

OBJECTIVE

"o be art o$ a c%allenging &ork en'iron(ent t%at enables (e to e'ol'e as aro$essional and to (ake $ull use o$ (y abilities and skills and to stretc% (ysel$ tone& li(its)

E! SI""S

*'er years o$ ric% eerience in t%e eld o$ #$minis%ra%ion&Em'lo(ee)ela%ions * C+s%omer Ser,ices an$ Sales -anagemen%. .ble to understand syste(s $ro( eole and (arket rosecti'e)

.bility to rioriti/e and (eet 'arious custo(er de(ands 0 eectations)

.bility to (eet and i(ro'e on oerational ser'ice deli'ery le'els)

1cellent &ritten and 'erbal co((unication and resentation skills)

EPE)IE/CE

Telenor Pakis%an 0P,%1 "%$. -a( 24 5Se'% 243

OSS E6ec+%i,e 5 Em'lo(ee * #$minis%ra%ion 7acili%ies

urrently &orking as an 1ecuti'e in Hu(an aital i'ision) ey resonsibilitiesinclude

7lee% -anagemen% 5Pool cars ick6dro ser'ices, 7egistration6tokens o$

'e%icles, 8uel issuance and ri'ers training6roster) Cash -anagemen% 5tility bills ay(ents, etty cas% (anage(ent)

o+sekee'ing -anagemen% 5:anitorial ser'ices, Pre(ises (aintenance)

7ron% 9esk -anagemen% 5Booking o$ (eeting6board6con$erence roo(s,

(anaging ostal (ails ;inco(ing6outgoing

8/11/2019 Resume - Zeeshan Parwaiz Shaikh

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Managing 'arious H7 transactional acti'ities including rearing ayroll inut

and ro'ide t%e sa(e to t%e Payroll section) Suer'ising e(loyee and custo(er co(laints and ensure eAecti'e issue

escalation and ad(inister e(loyee enalties) irect t%e ad(inistrati'e $unctions t%roug% a suort tea() @n articular,

resonsible $or 8leet 0 as% Manage(ent and ot%er related $unctions) eekly reorting and resentation to senior (anage(ent on oerational

acti'ities o$ t%e ser'ice center)

Telenor Pakis%an 0P,%1 "%$. Jan 2: 5#'r 24

E6ec+%i,e 5 Sales * C+s%omer Ser,ice )e'resen%a%i,e

orked as an *>cer in t%e Sales 0 Ser'ice entre) ey resonsibilities include

@n'ol'ed in $or(ulating regionCs sales olicies and rocedures)

@n'ol'ed in rearing t%e @ncenti'e Progra(s $or sales tea( &%ic% interlocked

&it% t%e strategy to (eet sales target) "o lead tea( as a backu Suer'isor 0 (onitor usto(er Ser'ice being oAered

to t%e custo(ers) 1nsuring sales 0 ser'ice targets o$ Sales 0 usto(er entre are ac%ie'ed &%ile

(aintaining oti(u( le'el o$ ser'ices) 7esonsible $or %andling all issues concerning MDP ;Mobile Det&ork Portabilityciently)

.ssisting Eunior associates and ensuring eAecti'e co(letion o$ t%eir tasks)

.lso in'ol'ed in 'arious @" and o>ce net&orking issues and ro'iding suort

on ad %oc basis) Fiaising &it% and de'eloing good &orking relations%i &it% t%e custo(ers)

S%are daily acti'ities and day end closing reorts &it% t%e Manage(ent)

-+slim Commercial Bank J+ne 23 5 J+l(23In%erneeorked as an @nternee $or Si &eeks) ey resonsibilities include

@n'ol'ed in 7e(ittance oerations and %andling ;e(and ra$t< and P* ;Pay

*rders

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Cer%i=ca%e o< Prize> Secured !stPosition in @S7. 2G!2 o(uter Science

Sectacle ;Dational So$t&are o(etition< organi/ed by @S7. ni'ersity) onduct training sessions $or ne&ly aointed Eunior associates on 1(loyee

7elation, Sales 0 .d(inistration $unctions) 7eciient o$ @S7. ni'ersity .cade(ic Sc%olars%i)

7eresented @S7. ni'ersity at t%e @nternational So$t&are o(etition %eld at

.ga %an ni'ersity) 1lected President o$ ni'ersityCs Student .ssociation at @S7. ni'ersity)

.ttend 'arious entrereneurial &orks%os and organi/ed e'ents)

TEC/IC#" SI""S

.ttend 'arious @" related training courses6&orks%os in addition to %ands on

kno&ledge and alication o$ t%e $ollo&ing o((and on SIEBE"= "elenor Pakistan oerating so$t&are)

o((and on STS;8inancial Syste(