Kimberly L. Kuhn634 Connie Road

Baraboo, Wisconsin 53913608-448-9912

kimkuhn2014@outlook.comwww.linkedin.com/in/KimberlyKuhn2016

I am re-entering the workforce in the clerical field after working with the Ho-Chunk Nation since 2003 in a variety of rolls, where I have complied with OSHA Regulations using SOPs and MSDS documentation. In addition, I have developed a positive working relationship with a broader culturally diverse client base and have increased my dedication to customer satisfaction, personal and professional growth, critical observation, problem solving and maintained my clerical and time management skills.

Qualifications: Outstanding communication skills in all platforms Proficient in all Microsoft Office 2016 applications Windows 10 skills up to date and proficient Document Formatting Strong Work Ethic Ability to learn new software and related job skills quickly Excellent customer service skills Prompt, honest and enjoy meeting deadlines and achieving challenging goals

Experience:Five years as a customer service representative

Front Desk Receptionist and Sales Assistant for On-Site Commercial clientAnswered phones, correspondence, processed sales leads, data entryAerotek/On-Site Commercial Brian2810 Crossroads Drive Suite 2700Madison, WI 53718608-240-3138

Sales Coordinator DomesticManaged Domestic Eastern Division AccountsWorked closely with our sales representatives, processed all sales leads, correspondence, bids, data entry, answered multi-line phones, correspondenceNicolet Vascular5225 Verona Road, Building 2Madison, WI 53711608-441-2266

Sales/Customer Service Associate RetailEarned many customer service awardsIncreased loyal customer retention and store credit card applications

Served as Interim Acting Department Manager for Coats and Dresses J. C. Penney West TownMadison, WISears East Town, West Town and Distribution CenterMadison, WIMarshall FieldsHilldale Shopping CenterMadison, WI

Page 1 of 2

Kimberly L. Kuhn634 Connie Road

Baraboo, Wisconsin 53913608-448-9912

kimkuhn2014@outlook.comwww.linkedin.com/in/KimberlyKuhn2016

Four years of Administrative Assistant experience Administrative Assist/Receptionist and Technical Support Assistant

Proficient in all Office applications, data entry, order entry, correspondence Prepared stats and charts for meetings and presentationsAnswered phones, filing, letter and document formatting, processed sales leads, bids, quotes and data entry/order entryRetrieved sales inquiries/bids and product informational materials via EDI, e-mail, company website, fax and voice messaging platformsFollowed up with client’s inquiriesTracked inquiries, sales calls, and sales progress in data baseInstalled hard drives into new laptops for clients, assisted network engineers in updating all servers with anti-virus and installing new software programsAerotek/On-Site Commercial Brian2810 Crossroads Drive Suite 2700Madison, WI 53718608-240-3138Administrative Assistant to Network EngineerMicroAgeMadison, WI

Managed State of Wisconsin accounts for CEOExceeded all sales goals and met all deadlines on time Tracked results of sales team with new leads and contactsGenerated 30% more new sales leads per week, created graphics for weekly presentations, Increased sales revenue through new sales leads by 15%Expect Inc. LindaMadison, Wisconsin

Data Entry Dental and Medical Claims Coding, Claims Processing Dean Health Care via Temp-to-Hire Kelly ServicesMadison, WIEDS and WPSMadison, WI

Education Edgewood College, Madison, Psychology

Madison Area Technical College, Madison, Liberal Arts

Page 2 of 2