resume2013 rev
TRANSCRIPT
Writing the Objective StatementThe Objective is a (1-2 line) descriptive statement that appears after your name and address.
Because there is no I in a resume…..drop the ‘I want’ and only write: A position as a Marketing Assistant… To obtain a junior Marketing position…. An entry level Marketing position… A challenging position as a Junior Marketing Assistant
(you should change the position title as required)
The objective statement should end with one or more of the following statements:
in a progressive organization with opportunity to grow with opportunity to develop my _____,
______, ______, skills
When complete it looks like ……………….
Sample Objective Statements OBJECTIVE A challenging Marketing Assistant position in a
growth oriented organization OR OBJECTIVE An entry level marketing position with opportunity
to grow, in a progressive organization.OR OBJECTIVE
A marketing position with opportunity develop marketing research and data modeling skills.
The Executive Summary Section
This section follows the Objective statement.
Common headings for this section are: SUMMARY SUMMARY OF SKILLS SUMMARY OF QUALIFICATIONS HIGHLIGHTS HIGHLIGHTS OF QUALIFICATIONS PROFILE
Please use one of the above.
The Executive Summary Section
Uses bullet points to describe a few relevant key achievements) that have benefited your previous employers
Do not simply list skills here! – you should use prove-it statements that describe how you used these skills effectively
If there are more than six bullet points use sub headings
Skills, experiences & education can result in achievement/’prove-it’ statements
It does not show where you got your achievements
How to write the Executive Summary
Start with Work Exp. : cut & paste your key skills & achievements into ‘executive summary’
Only indicate where you got your achievements if the organization is famous.
Do use action words, percentages, numbers etc.
Do use ‘present tense’ in this section only.
Writing the Executive Summary from the Work Experience section
– Sample (Try to find these statements in the Summary Of Qualifications section of the
Hybrid resume sample – pg. 6 of the Handout)
WORK EXPERIENCEYour Eyes Optical Sales Associate 2001-2004 Helped customers find optical products Experience cashing out customer’s purchases
Dr. W. Fun F.R.C.P.(C) Receptionist/Secretary 1999-2000 Reception duties included greeting patients and answering telephone inquiries. Word-processed documents, filing and courier service
Building the Executive Summary Start by reading your Objective statement
Review your work experience &/ Course Outcomes (from your Course Outlines) and find the Hard Skills, Soft Skills are relevant to your Objective statement
Consider your other skills and transferable skills that could be included such as: drivers licence, fluent in English, fluent in other languages, data entry speed (500 kspm), typing speed 70 w.p.m. etc.
Build An Exec. Summary (cont’d)
Cut & paste relevant achievements (not duties) from your Work Experience area
Add hard & soft skills from education and experience areas (including transferrable skills)
Note: No basic skills like: Uses office equipment & filing Better : Prepares documents by deadline; maintains a complex database and filing system Ensure your statements are re-
written into ‘benefit to the employer’ or ‘prove it’ statements
BASIC Executive Summary (Sample for a Customer Service position)
HIGHLIGHTS Three years experience in fast-paced retail Fulfils customer’s requests for goods and
services by deadlines. Patiently resolves conflicts to ensure customer
satisfaction Received an award for using interpersonal skills
to develop customer loyalty. Experience accurately processing cash, credit,
and other financial transactions and balancing to a $500.00 float.
Applies marketing’s ‘Four P’s’ to improve sales
BETTER Executive Summary -(Notice the use of ‘present tense)
Customer Service Three years experience assisting a variety of
clients in retail environments including two and a half years at a retail optical outlet.
Listens to, and provides customers with optical products to meet their needs.
Recognised for using interpersonal skills to develop customer loyalty.
Receives telephone calls, resolves queries and refers calls, using a 6 line switchboard.
Note: See the next 2 sub-titles in the following slides
BETTER Executive Summary (cont’d)
Cash Handling Experience accurately processing cash,
credit, and other financial transactions and balancing to a $500.00 float.
Skills in basic bookkeeping and financial reporting with Excel, developed in college.
Organises and pays outstanding invoices.
BETTER Executive Summary (cont’d)
Administration Experience managing a complex medical
file system. Manages courier service activities,
prepares mass mailings, and faxes. Updates the inventory of a variety of
products in a timely manner.
Building the Executive Summary
Anyone can list skills in the resume or portfolio. Instead show how you used these skills to benefit the employer like this:
Instead of ‘Good communication skills’...... Recognised for using interpersonal skills to develop customer
loyalty.
Instead of ‘Accounting skills’….. Skilled in basic bookkeeping and the accurate reporting of
financial information.
Instead of ‘Filing skills’….. Experience managing a complex medical file system. Remember – keep it ‘real’
Education
Education comes after the Executive Summary and
before Work Experience; the format is as follows:
EDUCATION(format - use 1 )
Marketing Diploma, George Brown College, 2007.
Marketing Diploma, George Brown College, (in-process).
Advanced Marketing Diploma, George Brown College, 2010 - 2013. (if it is a 3 year diploma ).
EDUCATION (cont’d)
Do not list more than 3 courses. Do make note of achievements ie
Deans List. If you have college you do not need
to enter high-school info. You can enter high school info. if you
graduated a OSSD or Ontario Secondary School Diploma.
Use reverse chronology and check the sample in the handout for format.
Education (cont’d)
If you have completed Skills Training make a subsection under EDUCATION....ie
Training Programs CPR Certificate, St. Johns
Ambulance, 2009. Adult Education Certificate, George
Brown. College, 2007. Life Coach Seminar, Pilot Coaching
Inst., 2006. (note the reverse choronology)
Formatting the Work Experience area
Work Experience
Administrative Assistant 2005 - 2006
Rosehill Wines Ltd. Prepared correspondence, invoices, update
web content, managed the filingsystem and responded to client inquiries.
Note: the position title comes first & underlined; on that line
Are the year(s) (no months) in which she worked there. If she
only worked a few months in 2006 she would remove the
2005 - leaving the 2006 where it is. Because the date is off-
set there is no writing under the date).
Volunteer Work (Optional Section)
Fundraiser, Heart & Stroke
Foundation, 2008. Fundraiser, St. Stephens Community
Organization, 2006.Comes after Work Experience. Do not mention political or religious work
as it may result instereotyping. Change church or temple to
community organization
instead.
Interests (Optional)
Fitness, Volleyball, Soccer (2010 Champs), and Travelling for multicultural experiences.
End the Resume with the following:References available upon request.(Do not provide references on the
resume)
Keywords
Keywords: Embed these in the resume content or list these in a separate section at the end of the resume. .. above the ‘ References available.. line) -Good for resume-scanners or posting on websites ie.Workopolis.com.
Sample of a List: Keywords: customer service,
financial, cash-handling, administration, optical, medical administration, ‘diploma opthalmic dispensing’