resume_anwar
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Anwar AhmedHouse – 5 (1st floor), Road – 11, Mohammadi Housing SocietyMohammadpur, Dhaka – 1207, BangladeshContact : (+88) 0171 407 8000E-mail : [email protected]
CareerObjective
To work in a functional level position of a multinational organization that leverages my education andexperience.
Accreditation Good written and oral communications skills in Bangla and English; confident and assertive, with goodjudgment and ability to act on own initiative; good interpersonal skills with the capacity to inspire trust andbuild confidence; ability to work hard and under pressure and tight deadlines; amiable, polite and wellgroomed.
Education 2004
North South University (NSU), Banani, Dhaka.Bachelor of Business Administration (BBA)Major (concentration): Marketing
CGPA: 2.75 on a scale of 4GPA (Concentration): 3.33
Relevant Courses:
Advertising & Promotion Management
International Marketing
Strategic Marketing
International Business
1996
Adamjee Cantonment College, Dhaka Cantonment, Dhaka.Higher Secondary Certificate (H.S.C)
Science GroupPassed in first division (60.1%).
1994
Adamjee Cantonment College, Dhaka Cantonment, Dhaka.Secondary School Certificate (S.S.C)Science GroupPassed in first division (78.6%).
Experience July 2009 – till dateAssistant Manager, Outsourcing and ImplementationM/S Anwar Enterprise(A Contractor to Bangladesh Army and Border Guard Bangladesh)
Principal Accountabilities:
Monthly Garrison Engineer (GE) visit plan preparation.
Prepare detail outsourcing plan to maintain the list of workers.
Active participation in the Implementation Process to meet the deadline of projects.
Check & monitor all the vouchers & bills.
Monthly reconciliation with bank ledger.
Responsible for monthly/quarterly financial reporting.
Active participation with the accounts department to reconcile VAT/Tax issues.
Look for new/prospective suppliers for future expansion.
Corresponding & liaison with the local/foreign suppliers.
Establishing and maintaining strong working relationships with the officials. Gather information of possible alternative solutions and on competitors.
Prepare various kinds of costing.
Job location: Dhaka.
Consumer Behavior
Services Marketing
Marketing Research
Export-Import Management
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Experience August 2006 – June 2009Officer, Regional Sales, Sales, Commercial DivisionGrameenphone Ltd.
Principal Accountabilities:
Implement National and area specific sales campaigns, trade engagement and other development plans in the asked rural or urban area in order to achieve company businessobjectives.
Conduct market surveys on regional or national areas to assess the development of potentialand future market trends and send the result to the central team.
Get the assigned activities done the field force, merchandisers, contractual team membersthrough proper guidance, regular feedback, trainings, on-the-job coaching, field accompanimentetc.
Develop and maintain in-depth knowledge on competitors’ products, pricing, promotion, andother key activities through conducting comparative market research on competitors’ strategiesin order to facilitate an informed and timely decision making process.
Maintain effective market exposure from Trade Marketing perspective for the development of area or regional business.
Develop quarter-wise business development plan with relevant data and evidence and sendthem to the central team for future strategy formulation of the company.
Assess and implement new strategies to attract more channel partners as well as customers. Respond to enquiries from existing and prospective channel partners.
Job location: Regional Sales Office, Barisal and Regional Sales Office, Dhaka.
October 2005 – August 2006Customer Manager, Customer Management DivisionGrameenphone Ltd.
Principal Accountabilities:
One on one interaction with the call-in/walk-in customers. The customers are provided with
different after sales services, namely: SIM change/replacement, Reconnection, Account
balance query, Bill payment information, Line barring/unbarring facilities, Language prompt
change, Recharging problem for wrong attempt, Activation of different features,Connectivity/network problems.
Get the customers acquainted with the credit policy, itemized bills, address change procedures,product migration, EDGE services, international roaming activation procedures, and other valueadded services.
Maintain daily SIM stock report and monthly report of other after sales activities.
Keep the head office and regional office updated regarding after sales services on daily as wellas on monthly basis.
Make informative and successful sale to increase customer base and brand image.
Provide one-stop customer service to enrich customer experience.
Job location: Grameenphone Service Desk, Chittagong, and Grameenphone Center,Uttara, Dhaka.
Project
Accomplishm
ents
Worked on selection process of new distributors, active involvement from pre-selection visits tillopening of 3 (three) new distribution houses for Grameenphone Ltd. in Barisal Region.
Worked on Grameenphone Center, Rifle Square project, a second generation outlet of thecompany being inaugurated by Jon Frederik Baksaas, President and CEO of Telenor group.
Contributed 2% increase in the National Reload Sales of Barisal Region, GrameenphoneLtd.
Successfully completed and initiated the first Grameenphone Center franchise shop operation inBarisal Region, Grameenphone Ltd.
Achievement
Awarded with GP Ambassador title for outstanding performance on an employee quizcompetition on products and services offered by Grameenphone Ltd. held from 12 February to14 February 2007.
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Communicati
on Skills
Trained on international business negotiations.
Business report writing.
Business letters and electronic communication methods like E-mails.
Computer
Literacy
Operating System: Windows 7, Windows XP.
Advance knowledge in Microsoft Excel, PowerPoint, and Word.
Familiar with basic usage of Adobe Photoshop and Adobe Illustrator.
Statistical package software: SPSS, Minitab.
Trouble shooting and hardware maintenance.
Interests Traveling within home and abroad. (Visited important & historical places of Bangladesh, India,and Nepal)
Nature Photography
Play writing
Personal
Data
Date of birth : June 16, 1978
Mother’s name : Mrs. Anowara Begum
Father’s name : Major Muhammad Ali Ashraf, Bir Protik (Retd.)
Marital Status : Unmarried
Nationality : Bangladeshi Religion : Islam (Sunni)
Blood group : ‘O’ – (negative)
Contact address : House – 5 (1st floor), Road – 11, Mohammadi HousingSociety, Mohammadpur, Dhaka 1207, Bangladesh.
Mobile : (+88) 0171 407 8000
Email : [email protected]
References Available upon request.