Stephanie J. KingPO BOX 14, 13065 Lewistown RD, Queen Anne MD 21657StephanieKing727@gmail.com443-205-9099Sales Representative: Choptank Transport. Preston, MDMarch 2015 to CurrentJob responsibilities included but were not limited to: Aggressively go after new business by cold calling. Prospecting and researching for leads and companies, doing research on the companies to verify the need and create a solution in their freight and logistics process, Grow relationships with current customers and expand on the business with them, work on proposal contracts to customers for contracted rates, establish internal customer relationships to assist in the service of our external customers, Quote lanes by researching the market using tools such as DAT, internet truck stop and internal rating tools, Follow a load from the point of tender to delivery with clean bills while updating the customer on the load status, Handle shortages, overages and claims on loads with customersInternet Sales Consultant: Hertrich Ford. Easton, MDMarch 2014 to March 2015Job responsibilities included but were not limited to: Respond to web generated leads within Twenty four hours of the dealership receiving them, Create and Send emails to customers who are listed under unsold statuses to draw their attention to sales, specials, and vehicles that may interest them, Handle all incoming sales calls, Set appointments for incoming sales call and internet generated customers to come into the dealership, Keep ongoing follow up for internet and phone customers, post vehicles on craigslist, confirm all dealership sales appointments, Keep track of all leads every month including all sold, internet, phone, in store up customers etc. Internet Sales Consultant: Fred Frederick Chrysler-Dodge-Jeep. Easton, MDSeptember 2012 to September 2013Job responsibilities included but were not limited to: Respond to web generated leads within an hour of the dealership receiving them, Create and Send emails to customers who are listed under unsold statuses to draw their attention to sales, specials, and vehicles that may interest them, Take pictures of vehicles to be listed on the websites use to advertise, Keep prices and sales prices listed and updated on all websites, Ensure that all pre-owned vehicles have buyers guides, QR codes, and carfax completed and posted on the vehicle, Post Facebook or Twitter posts for the dealership, Manually posting and managing the Companys craigslist accountAssistant Manager: Rent-A-Center. Easton, MDOctober 2010 to August 2012Job responsibilities included but were not limited to: Prepare written and verbal instructions for employees regarding tasks that need to be completed, Maintain accurate and complete records of daily budgets, credit standards, and store growth, Count, Safe drop, and prepare daily deposits, Supervise overall functionality of the store during operating hours including customer service, Hold a key to the store and at times are called upon to open or close the facility, Develop plans of action to meet customer as well as store needs that involve collection of funds or merchandise, Follow legal and professional protocol in acquiring store owned merchandise by way of filing replevins paperwork, Deal with various situations that are unstable with directness, seriousness, and understandingCustomer Development Manager: Cambridge International. Cambridge, MDDecember 2007 to September 2010Job responsibilities included but were not limited to: Maintained and worked to advance relationships with current, lost, and new customers to generate sales, Communicated with customers on a regular basis to meet their needs, Coordinated and provided services and solutions to clients, Created and kept up with customer profile records, Participated in sales meetings aimed at new business developmentSales, Service Writer (service Adviser), Parts Manager: Preston Automotive Group. Preston, MDJune 2005 to December 2007Job responsibilities included but were not limited to: Monitored inventory by auditing, placing stock orders, and special customer orders, Communicated with customers, in a knowledgeable manner, in regards to the stock and services offered by the company, Improved the sales of vehicle accessories, spare part sales, and automotive brand accessories, Designed in store showcases and a wall display highlighting products carried by the companyShift Lead- Kitchen Manager: Ruby Tuesdays: Easton, MDSeptember 2004 to November 2006Job responsibilities included but were not limited to:Waited tables which included making the guests experience enjoyable, Assigned individual roles to get the restaurant prepared for the next shift while leading a shift team, Managed the kitchen while focusing on ticket times, plate presentations, and special order requestsCustomer Service ExperienceCrew Member: Auntie Annes. Queenstown, MD August 2010 to November 2010Sales Floor Team Member, Competitive Shopper: Target. Easton, MD January 2008 to October 2010Professional DevelopmentHuman Relations and Effective Communications: Dale Carnegie Course. Salisbury, MD May 2008- August 2008How to Communicate with Tact and Professionalism: Fred Pryor. Salisbury, MD June 28-29, 2010