resume_g. martinez v.1
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Gina Martinez4221 Trix Circle * Yorba Linda, CA 92886
Phone: 714-386-0810 * Email: [email protected]
Bachelor of Science in Health Information Administration (RHIA)Loma Linda UniversityLoma Linda, CAAssociate of Arts in Interdisciplinary Studies: Math and SciencesFullerton CollegeFullerton, CAAssociate of Arts in Interdisciplinary Studies: Social SciencesFullerton CollegeFullerton, CA
Expected 2017
Work ExperienceEditor and Transcriptionist Jul 2015 – PresentDiversity Investigative ServicesAnaheim Hills, CA
Provide support to Private Investigators by typing recorded depositions Proofread and edit reports to uphold 100% accuracy Provide additional clerical support as deemed necessary
Store Manager Jan 2012 – Sept 2015True Grits School UniformsRiverside, CA
Maintained the functionality of retail store that specializes in selling school uniforms to students attending private schools
Supervised store staff by delegating and following up on tasks as well as used outstanding interpersonal skills to assist customers and account representatives
Effectively managed labor costs and monthly budget Responsible for daily account procedures by balancing all cash, check and credit card
sales as well as created weekly and monthly recaps of sales Maintained contact with all school accounts as well as researched customer inquiries
while providing the highest level of customer serviceAssistant Manager Jun 2008 – Dec 2011True Grits School UniformsRiverside, CA
Answered all incoming telephone calls, researched customer questions and order inquiries and maintained communication with customers to keep them informed when orders were ready
Maintained stock of all shipping and office supplies Supervised employees and monitored store functions Assisted Store Manager with all retail operations
Transcriptionist Nov 2006 – Nov 2014Theodore J. Cowles InvestigationsYorba Linda, CA
Transcribed all pre-litigation reports and depositions Edited and proofread work to uphold 100% accuracy Provided administrative support to Private Investigator as deemed necessary
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Professional Practice ExperienceStudent Intern May 2016PIH Health, Inpatient and Outpatient HIM DepartmentWhittier, CA
Assisted in the organization and filing of dated medical records in the outpatient setting Indexed referrals, consults and other forms from the outpatient setting to the
appropriate location within the patient’s electronic medical record Effectively competed project consisting of checking forms to make sure they met
federal and hospital requirements Actively participated in forms design for use within the hospital
Memberships, Certifications, & Honors American Health Information Management Association (AHIMA) member California Health Information Association (CHIA) member Currently serving as an AHIMA Student Advisory Committee Member Speaker at AHIMA’s Student Convention in Baltimore, MD Dean’s List: Loma Linda University Davidian Scholarship Recipient: Loma Linda University
Special Skills
Computer Proficiencies: Microsoft Word, Excel, PowerPoint, Access, Visio
Customer Service Time Management Problem Solving Strong Work Ethic