resume_g. martinez v.1

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Gina Martinez 4221 Trix Circle * Yorba Linda, CA 92886 Phone: 714-386-0810 * Email: [email protected] Education Bachelor of Science in Health Information Administration (RHIA) Loma Linda University Loma Linda, CA Associate of Arts in Interdisciplinary Studies: Math and Sciences Fullerton College Fullerton, CA Associate of Arts in Interdisciplinary Studies: Social Sciences Fullerton College Fullerton, CA Expected 2017 Work Experience Editor and Transcriptionist Jul 2015 – Present Diversity Investigative Services Anaheim Hills, CA Provide support to Private Investigators by typing recorded depositions Proofread and edit reports to uphold 100% accuracy Provide additional clerical support as deemed necessary Store Manager Jan 2012 – Sept 2015 True Grits School Uniforms Riverside, CA Maintained the functionality of retail store that specializes in selling school uniforms to students attending private schools Supervised store staff by delegating and following up on tasks as well as used outstanding interpersonal skills to assist customers and account representatives Effectively managed labor costs and monthly budget Responsible for daily account procedures by balancing all cash, check and credit card sales as well as created weekly and monthly recaps of sales Maintained contact with all school accounts as well as researched customer inquiries while providing the highest level of customer service Assistant Manager Jun 2008 – Dec 2011 True Grits School Uniforms Riverside, CA Answered all incoming telephone calls, researched customer questions and order inquiries and maintained communication with customers to keep them informed when orders were ready Maintained stock of all shipping and office supplies Supervised employees and monitored store functions Assisted Store Manager with all retail operations Transcriptionist Nov 2006 – Nov 2014 Theodore J. Cowles Investigations

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Page 1: Resume_G. Martinez v.1

Gina Martinez4221 Trix Circle * Yorba Linda, CA 92886

Phone: 714-386-0810 * Email: [email protected]

Bachelor of Science in Health Information Administration (RHIA)Loma Linda UniversityLoma Linda, CAAssociate of Arts in Interdisciplinary Studies: Math and SciencesFullerton CollegeFullerton, CAAssociate of Arts in Interdisciplinary Studies: Social SciencesFullerton CollegeFullerton, CA

Expected 2017

Work ExperienceEditor and Transcriptionist Jul 2015 – PresentDiversity Investigative ServicesAnaheim Hills, CA

Provide support to Private Investigators by typing recorded depositions Proofread and edit reports to uphold 100% accuracy Provide additional clerical support as deemed necessary

Store Manager Jan 2012 – Sept 2015True Grits School UniformsRiverside, CA

Maintained the functionality of retail store that specializes in selling school uniforms to students attending private schools

Supervised store staff by delegating and following up on tasks as well as used outstanding interpersonal skills to assist customers and account representatives

Effectively managed labor costs and monthly budget Responsible for daily account procedures by balancing all cash, check and credit card

sales as well as created weekly and monthly recaps of sales Maintained contact with all school accounts as well as researched customer inquiries

while providing the highest level of customer serviceAssistant Manager Jun 2008 – Dec 2011True Grits School UniformsRiverside, CA

Answered all incoming telephone calls, researched customer questions and order inquiries and maintained communication with customers to keep them informed when orders were ready

Maintained stock of all shipping and office supplies Supervised employees and monitored store functions Assisted Store Manager with all retail operations

Transcriptionist Nov 2006 – Nov 2014Theodore J. Cowles InvestigationsYorba Linda, CA

Transcribed all pre-litigation reports and depositions Edited and proofread work to uphold 100% accuracy Provided administrative support to Private Investigator as deemed necessary

Page 2: Resume_G. Martinez v.1

Professional Practice ExperienceStudent Intern May 2016PIH Health, Inpatient and Outpatient HIM DepartmentWhittier, CA

Assisted in the organization and filing of dated medical records in the outpatient setting Indexed referrals, consults and other forms from the outpatient setting to the

appropriate location within the patient’s electronic medical record Effectively competed project consisting of checking forms to make sure they met

federal and hospital requirements Actively participated in forms design for use within the hospital

Memberships, Certifications, & Honors American Health Information Management Association (AHIMA) member California Health Information Association (CHIA) member Currently serving as an AHIMA Student Advisory Committee Member Speaker at AHIMA’s Student Convention in Baltimore, MD Dean’s List: Loma Linda University Davidian Scholarship Recipient: Loma Linda University

Special Skills

Computer Proficiencies: Microsoft Word, Excel, PowerPoint, Access, Visio

Customer Service Time Management Problem Solving Strong Work Ethic