Timothy Flynn35 Oatlands Court, Wattle Grove, NSW 2173

Ph: 98252004 or Mob: 0425846264 Email: timothy.flynn@facs.nsw.gov.au

Professional Profile

I am an accomplished manager in the NSW Public Service with highly advanced capabilities in analytical thinking, problem solving, structure analysis, policy development and executive administration. As a business leader with over 18 years’ experience in the social housing sector I value diversity; act with the highest integrity and consistently demonstrate advanced business, finance, strategic thinking, communications and service delivery improvement experience.

As a Murri man from the Yuggera Nation I support all members of the Aboriginal and Torres Strait Islander communities, staff and clients through active mentorship and guidance. I have been an active voice for Aboriginal staff and community and have worked with the Ministerial taskforce on Aboriginal Child Sexual Assault, HNSW Aboriginal Policy & Reference Groups and various FACS Aboriginal mentor programs.

My career is one of continuing development and identification of business opportunities. As a senior executive member I instill my leadership and innovative thinking style into others and build on the past to identify and develop future gains. I create a vision that directs and inspires individuals. I build a performance culture that delivers confidence and capacity and encourage staff to test ideas, challenge ‘norms’. I optimise business outcome by engaging in strategic planning and align resources, talent with organisational priorities.

Work Experience Summary

Role Title Organisation Date

Senior Policy Officer, Identified Family & Community Services- Housing NSW (FACS)

18.01.2014

Manager, Social Housing Aboriginal Service Improvement Unit (higher duties)

FACS 04.14-05.15

Principal Policy Officer (higher duties) FACS 07.13-01.14

Housing Operations Manager, various FACS 2006-2012

Access and Demand Manager, various FACS 2006-2012

Community Renewal Projects Manager FACS 2007

Team Leader FACS 2003

Education

Course Institution Completion

Certificate IV in Project Management Management Consultancy International

2014

Certificate in Developing & Writing Operational Policy & Procedures

Institute of Public Administration Australia (IPAA)

2013

Certificate of Business Management & Change IPAA 2013

Certificate, Critical Incident Management and Debriefing

IPAA 2012

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Timothy Flynn35 Oatlands Court, Wattle Grove, NSW 2173

Ph: 98252004 or Mob: 0425846264 Email: timothy.flynn@facs.nsw.gov.au

Certificate of Business Communication IPAA 2012

Certificate of Business Management Deakin University 2002

Certificate IV Assessment and Workplace Training Australian School of Commerce and Management

2001

Diploma Social Science, Public Housing Policy Development and Management

Swinburne University 2000

Work Experience

Manager & Senior Policy Officer | Department of Family and Community Services (FACS) October 2014 – Present Key Responsibilities: Strategy development and program design to manage the creation of a new Operational and Functional

Designs for FACS Housing NSW Divisions. Program management, progress monitoring, reporting at Executive and Board level, including mapping

and tracking of risks, interdependencies and program benefits. Implementation and management of the program streams including Organisational Design, Change

Management, Communication and Consultation, IT Implementation and enabler activities.

Key Achievements: Design and implementation of functional design, across FACS-Housing NSW Divisions, to support and

deliver future reforms regarding Aboriginal people and communities. Implementation of Governance Framework to design and implement the OneFACS Tenancy Termina-

tion coding program including the FACS Sustainable Tenancy Working Group and Executive Design and delivery of webinar learning sessions for FACS and Community Housing Providers Researcher and co-author of “Foundations for Success –a guide for social housing providers working

with Aboriginal people and communities”, published March 2015 Design and writer of Aboriginal Policy Reference Group –Terms of Reference Re-draft and publish “Rent It keep It” FACS Housing product guide and Fact Sheet

Principal Policy Office, Breaking Disadvantage Team (BDT | Department of Family and Community Services (FACS July 2013-Janruary 2014Key Responsibilities:

Research and develop strategy within Ministerial Taskforce statutory obligations Provide evidence based, strategic program and cultural advice and reports to BDT Director Program management, progress monitoring, reporting at Reform Agenda group and Premier and Cabi-

net, including mapping and tracking of risks, interdependencies and benefits Liaise and work across a number of key stakeholders, including cultivating a diversity of opinion, im-

proving understanding of issues and develop collaborative agreed recommendationsAchievements:

Designed and co-authored, “Stepping up for change, Preventing Child Sexual Assault in Disadvantaged Aboriginal Communities”

Managed BDT budgets, ensuring projected costs and expenditure managed within budget forecast Successfully collaborated across a number of government and non-government agencies, including cul-

tivating diversity in opinion, understanding of issues and agreed recommendations

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Timothy Flynn35 Oatlands Court, Wattle Grove, NSW 2173

Ph: 98252004 or Mob: 0425846264 Email: timothy.flynn@facs.nsw.gov.au

Varied positions | Department of Family and Community Services pre July 2013Key Responsibilities: Prepare tender, scope and estimate document documents for Going Home Staying Home contracts Maintain key relationships with clients, contractors and team affected by Minto Community Renewal

Projects Take responsibility and represent Housing NSW at various district project workshops and forums

Key Achievements: Ensure various Housing Teams budgetary compliance, transparency and accountability Eliminated a number of unnecessary procedures through performance skill gap analysis, leading to

improved business efficiencies, 15% reduction in error rates and significantly higher levels of Aboriginal client engagement

Initiated a number of Districts programs and staff work plans that identified need and addressed performance gaps

Computer Skills

HOMES, Housing New South Wales business software platform TRIM Housing New South Wales electronic data storage platform CMS Web Page Design software platform Microsoft software packages, Word, Excel, Outlook, Power Point and other Office based

applications

Professional Associations

Australian Institute of Training and Development (AITD)

Community and Professional Service Awards

Police Commendation for services to the community Special award by the NSW BMX association for services to the sport

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