resumes, references, and cover letters · resumes, references, and cover letters ... resume tips...
TRANSCRIPT
Resumes, References, and Cover Letters
A H E L P F U L G U I D E F O R E N T E R I N G T H E J O B M A R K E T
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Resume Tips and Instructions STEP 1
Brainstorm Employment trends indicate workers will change not just jobs, but careers, several times in a lifetime. For this reason resume writing is a skill you will use throughout your life.
Before beginning your resume, put together a list of experiences and accomplishments from work, volunteer projects, school, extracurricular activities, and international work or study. Keep this information on file and add to it throughout your career for future resume writing.
Write everything down and do not limit yourself! Action verbs from the list on page 8 may help you remember things you have done and give you ideas for new ways to describe those activities. Friends or family familiar with your work and work style can be good sources of assistance as well.
Gather documents related to your experiences, such as performance reviews, letters of appreciation, job descriptions, documents, or presentations you wrote or prepared. This can be helpful now with your brainstorming, and later to review, check, and confirm details. Categories to generate ideas and organize your information include:
• Education (universities attended, classes related to your career goal, certifications, special training)
• Experience (paid/unpaid, part/full-time, internships, military, class projects)
• Volunteer experience (church, civic groups, tutoring)
• Activities and honors (student organizations, professional associations, scholarships, academic achievements, sororities or fraternities)
• Important career-related skills (computer proficiency, foreign languages, activities that illustrate problem solving, critical thinking, communication abilities)
• Personal achievements (financing your education, overcoming obstacles)
POSSIBLE SECTION HEADINGS
Education Professional Memberships
Relevant Experience Specialized Training
Internships Languages
Employment History Awards and Recognition
HonorsProfessional Experience Honors and Awards Research Experience ActivitiesVolunteer Experience LeadershipStudy Abroad
Experience Additional Experience
International Experience Additional Information
Computer Skills Work Authorization
Technical Skills Objective
Computer Software Summary of Qualifications
Certification Profile
Licensure
STEP 2
Organize Initial Draft Name & Contact Information (Required) • Include your name, phone number, address (optional), and
email. Including a physical address is a matter of personal preference. You may consider including your local address if it serves a purpose, such applying for positions in that town. If posting online, you may choose to omit the address altogether or include only a city and state for personal safety reasons.
• If you use your cell phone as your contact phone number, be prepared to handle a professional conversation wherever you may answer your calls. Only use a work phone if it is appropriate for you to receive calls at work.
• Your phone number should be listed using one of these formats:
1
• Your phone number should be listed using one of these formats: 785-987-6543, (316) 123-4567, 785.555.5555
• Your email address should be professional (DO NOT USE [email protected]). If you are a graduating senior, use a non-KU email address.
• Your name is generally bold and a few points larger in font size than the rest of the resume.
• Be consistent with the name you use across all of your materials including resume, cover letter, references, and online application.
WHAT’S IN A NAME?
Students who go by a name different than their legal name or those who’ve changed their name may be confused when it comes to deciding what to use when applying for a job. It’s best to be consistent across all job-related materials. Remember that employers will need to match up your resume, cover letter, online application materials, calls to references, and background checks.
Below are some tips for addressing this issue in your professional documents:
• Using your middle name is optional.
• If you go by your middle name, include your legal first name as well, i.e. James (Dave) Phillips.
• If you go by a name other than your legal name, include your legal name along with your preferred name; for example,Wenfei (Cathy) Zhou or John “Jack” Smith, Jr.
• If you have hyphenated or multiple last names, you may want to use your middle initial, instead of your middle name, to signal to the employer where your last name begins, i.e. Mary J. Kelly Gregory.
• If your last name has changed, for example, you may include your former last name such as Sarah (Williams) Hanson. It’s also important to let your references know that your name has changed before an employer calls them for a reference check.They may not realize that Sarah Hanson is the same Sarah Williams they knew at one time.
• It’s a good idea to send a copy of your resume (including both names) to all of your references prior to the reference check—it will give them a better idea of your professional activities and serve as a reminder that your name has changed.
John “Jack” Anderson IV
1415 Louisiana Street Lawrence, KS 66045
785-123-4567 [email protected]
Objective (Optional)
In general, objectives are no longer commonly used. An objective may be useful if you need to clarify the position for which you are applying. For example, if a job posting lists several positions, an objective allows you to identify your preferred area.
Examples of objectives:
• To obtain an entry-level sales position in the consumer products industry.
• Seeking a summer internship in investment banking with XYZ Company.
Summary of Qualifications/Profile (Optional)
Typically used by job seekers with more professional or varied experience, this summary should focus on the big picture and help the employer understand how your experiences fit together. Summary information briefly communicates your experience, training, and personal abilities as they relate to the specific job you seek. Information of this type may be included in a cover letter, eliminating the need to include it in the resume. Details of your experiences belong in other sections of the resume.
Examples:
• Two years of experience in a medical environment; familiar with confidentiality issues and medical terminology.
• Strong analytical skills developed through lab experience in chemistry and biology.
• Proven communication skills as demonstrated through club leadership, debate competition at state level, and writing for the university student newspaper.
Education (Required)
This section can include your higher education degrees and certificates as well as noncredit learning. Your information should include:
• Degree (i.e., Bachelor of Science, Master of Arts)
• Major(s)
• Minors, concentrations or certificates
• University name, city, and state
• Month and year of graduation
• GPA(s) (typically if above 3.0)—If you list anything other than your overall GPA, be sure to specify which GPA you are using.
2
EDUCATION
The University of Kansas, Lawrence, Kansas Bachelor of General Studies in Geography, May 2022
• Minor in Geology • Leadership Engagement Certifcate • Overall GPA 3.65
Independently financed 75% of college education through scholarships and employment.
List your most recent degree first (Ph.D., Master, Bachelor). You don’t need to list every college or university at which you have taken classes. Once you are in college, high school is not typically included on a resume unless you are a freshman or you have a good reason why you want an employer to know where you went to high school.
Including academic awards or scholarships can show academic breadth and intellectual accomplishment. Sometimes it may be beneficial to include courses relevant to the position for which you are applying.
If applicable, it can be a good idea to include a statement about a significant contribution toward financing your education.
Experience (Required)
The experience section should communicate what you accomplished in past paid or unpaid work experiences.
• Include the position title, employer/organization name, location (city, state), and dates with months and years.
• Typically your experience is listed in reverse chronological order with your most recent experience first.
• Highlight transferable skills and abilities when describing work duties and responsibilities. Think about the types of
things you did in your job or activities that relate to the types of things you will be doing in your future professional positions.
• Do not use full sentences to describe your experience; use short phrases beginning with an action verb. Vary your verbs, limiting words like “worked” and “responsible for”.
For example, “Interviewed, hired, and trained new team members” or, “Led closing of store by assigning roles at the appropriate time, balancing the cash registers, securing all cash, and setting the alarm.”
• Describe your experience in a result-oriented fashion. Employers know the best predictor of future performance is past performance.
• Whenever possible, use concrete information to qualify
and/or quantify your experience. For example, “Increased sales by 25% over a three-month period,” or, “Taught a class of 300 students.”
DESCRIPTIONS OF EXPERIENCE
NOT GOOD BETTER BEST
• Responsible for publicity. • Interacted successfully with • Increased community public affairs representatives and awareness of agency through local media. interaction with public affairs
representatives and local media.
• Duties included handling customer • Resolved service and billing • Resolved service and billing problems. complaints. problems. Consistently recognized for
promptness and professionalism.
• Responsibilities included adhering • Carried out safety precautions • Carried out safety precautions and to safety policies and ensuring and instructed staff in the proper instructed staff in the proper use other lifeguards knew policies. use of equipment. of equipment, resulting in a 50%
reduction of injury accidents over the summer.
• Dealt with delinquent youth. • Explained team strategies and • Explained team strategies and instructed youth on how to instructed youth on how to execute execute strategies. them. Development of enthusiasm
and skills led to winning the city competition.
3
• Consider the type of position for which you are applying. You may want to use the words listed in the position description when describing your experience. Highlight the skills that are most relevant to the position for which you are applying.
• Generally new college graduates will not include experiences from high school or earlier. However, if you have relevant experience (i.e., you owned your own business) or if you are a freshman or sophomore, it may be appropriate to include experiences from high school.
• Include two to five bullets to describe each experience.
• Use present tense when describing current positions and past tense when describing past experiences.
ACTIVITIES
• University of Kansas Student Ambassador
• Association of Collegiate Entrepreneurs
• Alpha Chi Omega Sorority
• Scholarship Coordinator
• Chairperson of Recruitment Committee
• Big Brothers/Big Sisters Volunteer
Activities & Organizations (Optional) This section can include membership in campus or community activities, professional organizations, volunteer activities, or relevant interests. You may choose to format this section as a list, or you may choose to set it up with the same format as your jobs with descriptions of the leadership roles you performed in these organizations.
Activities might:
• Demonstrate a well-rounded person with more dimensions than just work.
• Point out skills that have been demonstrated in your nonprofessional life.
• Account for gaps in employment.
When you choose to include activities and interests, be aware of “hot buttons.” A hot button is an activity or interest such as religious or political affiliations, to which some employers may have a strong positive or negative reaction. When you have an activity or interest that is a “hot button” you have options. Make an informed and reflective choice.
Options:
• Include this information on your resume. Many applicants feel the employer should know who they are inside and outside of the workplace, and they may not want to work for an employer who cannot accept them as a whole individual.
• Omit this information. You may want the opportunity to present yourself as a candidate rather than be prematurely discounted due to the employer’s bias.
• Generalize these activities/interests. Present them in a generic format (i.e., “Choir Director”) without specifying religion or denomination.
Interests are unstructured individual pursuits and can be included if relevant. When considering if you want to include an interest, think about how the employer would view the activity as well as the space available on your resume.
HONORS AND AWARDS
• Golden Key National Honor Society • Dean’s List, six semesters • Leadership Scholarship
Honors & Awards (Optional) This section can include scholarships, honor roll, dean’s list, competitive awards, juried shows, etc.
• You may want to provide some information on the context of the award if it is not evident. For instance, “One of ten students selected nationwide for the Fulbright Scholarship.”
• Do not include dollar amounts for scholarships.
• Your honors and awards may be listed as a separate section or may be included with your education or activities section if there are only a few items on your list.
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• Skills (Optional) This section is included to highlight particular abilities. Technical skills, laboratory skills, and proficiency or fluency in a foreign language are typically found in this section. Skills should relate to the positions for which you are applying. The placement of this section on your resume may vary depending on the relevancy to the employer. Soft skills such as “great communicator”, “team player”, and “strong leader” should be reflected in your bullet points and your cover letter, not in your skills section.
Work Authorization (Optional) You can include this section if it is important for you to share your work authorization status. International students would not generally include their work status on their resume unless specifically requested by an employer.
WORK AUTHORIZATION
United States Permanent Resident – fully authorized to work in the U.S.
References (Required but separate from the resume) The statement “References Available upon Request” is not needed, as this is a given in the job search process. Reference names and information are generally listed on a separate page (see References section in this handout). Usually references are provided to an employer once they are requested or at an interview.
REMEMBER...
• Resumes do not get jobs; they get interviews.
• Resumes should convey your unique skills and abilities as they relate to the position for which you are applying.
• Some items may be appropriate under various headings. For example, scholarships could be listed under Education, Honors and Awards, or Study Abroad sections. Use your best judgement to determine which section makes the most sense for your resume.
• Resumes should not include every detail about you.They should highlight the specifics that make you a qualified candidate for the position you seek.
• Resumes should not be so short or so vague that an employer has no idea what your skills are or what you did in your last job.
• Human resources professionals know that the best predictor of future performance is past performance. In your resume, highlight the results of your experiences.
STEP 3
Format It Resumes will vary by profession and will change based on your experience level. It is your resume, so be sure to create a document that reflects who you are while also targeting the employer’s needs.
Pass the 15-second glance test. Employers see hundreds of resumes, and they skim first. If this first test is passed, they may look at your resume more thoroughly.
• When ordering information and sections in your resume, prioritize according to the needs of the employer. Put the most important information toward the top and to the left.
• Choose a format and heading that effectively communicate the combination of skills and abilities that highlight your qualifications for the position and provide insight into you as a unique person. Refer to Possible Section Headings box on page 1 for ideas.
• Length of resume varies according to field of interest and level of experience. Generally, undergraduates will have a one-page resume. Experienced workers and some graduate students, along with students in certain disciplines, may have two pages. See your career services office for help in determining the appropriate length.
FORMATTING AND WRITING TIPS
• Make the resume easy to skim: bullets, short declarative phrases, easy-to-read font – 10 to 12 points – no abbreviations.
• Use one font style throughout the resume; avoid script fonts. Arial, Calibri and Times New Roman, are good choices.
• Do not use graphics, shadowing, clip art, or decorative bullets (use •).
• Use bold or underlining appropriately but sparingly.
• Put key information on the left and near the top of the page whenever possible (for example, job title rather than employment dates listed at the far left).
• Arrange your headings, sections, and bullet points in order of importance and relevance to the employer/position.
• Begin phrases with action verbs (See page 8).
• Avoid generalities and focus on specifics about experience, projects, and products.
• Quantify experience when possible (Employee of the Month, Received customer service ratings of 9.8/10,
Managed a budget of $2,000).
• Be consistent in the format, layout, and spacing.
5
Resume Styles
Reverse Chronological Resume:
The traditional resume style lists everything in reverse chronological order, starting with the most recent experience and working backward. Most resumes for new college graduates are written in this format, and employers are accustomed to seeing this style of resume. Reverse chronological resumes are particularly effective when: • You are or will be a new college graduate. • You have experience in the field of interest. • You can demonstrate measurable results from work activities (“Marketed events, resulting in 50% increase in attendance”). • You have held impressive job titles and/or have worked for
big-name employers. • You can demonstrate promotions and increased
responsibilities.
Functional Resume:
The functional resume summarizes your professional “functions” or experience and minimizes employment history. Functional resumes are often useful for: • Experienced workers and those returning to the workforce
because it minimizes dates. • Career changers because it outlines transferable work skills. • Emphasizing knowledge and skills that have not been used in
recent work. Elements of both reverse chronological and functional styles can be combined if needed to show your experience.
Applicant Tracking Systems:
Applicant tracking systems (ATS) are a type of software application used by most large companies, as well as many small and mid-sized companies to sort through resumes and organize applicant information. Typically, a company will use their ATS to determine which resumes will be reviewed by a recruiter. Companies use different systems, so be sure to read through the instructions when applying. For example, some systems may require you to post your resume as a .pdf while others may not be able to read a .pdf.
ATS’s will typically search for key words and try to find
candidates with the greatest match to the company’s posting. It is important for you to look closely at the position description and try to use the same key words as the company whenever possible.
There are several websites that allow a job seeker to input their resume and a position description to be analyzed for the percentage of match. Use key words in a way that makes sense because eventually a human will review your resume.
It’s a good idea to avoid templates—ATS’s often see these as a virus and will not read them. It’s also important to keep section headings simple, use consistent formatting for text and dates, avoid tables or text boxes, avoid shading or graphics, and use a .docx or .pdf file format (depending on instructions listed on the website). Some of the older systems may not be able to discriminate tense (e.g., “Manage” vs. “Managed”) so you may want to match the key words exactly. You may be able to search which ATS the company you are applying to is using, which can give you an idea of what that system can read. Some systems can’t read serif type fonts, such as Times New Roman, that add lines to the letters (for example, “F”) so you may want to stick to a sans serif font such as Calibri or Arial (for example, “F”).
RESUME FORMATTING TIPS FOR APPLICANT TRACKING SYSTEMS
• Remove any stylized formatting (i.e. bullets, bolding, italics)
for easy pasting into online forms.
• Use a hyphen (-) or asterisk (*) instead of bullets or
other special characters.
• Use ALL CAPITAL LETTERS for section headers (warning:
spell check won’t catch mistakes!).
• Indent lines using the space bar.
• Avoid serif fonts like Times New Roman; sans serif fonts
such as Calibri or Arial work best.
• Save your document as a text file (.txt).
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•
• STEP 4
Proofread and Edit Many human resource directors see the resume as a reflection of the applicant. Spelling errors, poor grammar, misalignment, poor organization, wordiness, or vagueness will produce negative impressions. • Contact your career services office to have a professional
career advisor look over your resume. • Ask a reference, family member, friend, or roommate to review
your resume. They are often great at catching typos.
CHECKLIST FOR PROOFREADING YOUR RESUME
Spell check your resume, but be aware that it will not pick up on all errors. Spell check will not pick up errors written in all capitals.
Is the resume pleasing to the eye?
Does it fit comfortably within the page? Is there an appropriate amount of white space?
Is the resume on cotton bond paper?
Is the print clear and large enough to read – even when photocopied?
Did you use too much bold, italic, or underlining? Does content support your objective?
Could you be more concise?
Is it too short? Does it look as though you struggled to fill a page?
Has extraneous material been eliminated?
Does the format present your qualifications in the most effective manner?
Is all important information included and easy to find? Is the format uniform throughout?
Does the resume market your abilities and paint a picture that makes an employer want to know more about you?
STEP 5 Prepare Different Versions Paper Versions are highly designed with bullets, underlining, and other highlights. For the finished paper resume, use good quality paper (at least 24 lb., 20% cotton bond) in white, ivory, or a very pale gray. Avoid patterns that would give a “dirty” appearance when copied. Typically, you would bring paper copies of your resume to a career fair or an interview.
Electronic Versions look the same as your paper version when emailed or pasted into a company resume database. Print a copy to check margins, formatting, and overall appearance. Send it as a PDF file to preserve formatting. Saving your resume as a Google document may affect the format negatively.
Online Resumes
Before posting your resume on the Internet, consider whether you want your resume to be public. There are security issues inherent in posting personal contact information online. Check the confidentiality of the database or service where you are posting your resume. Never use your Social Security number, date of birth, or other information that might make you vulnerable to identity theft.
Consider creating a non-KU email to use only for job-search purposes with the possibility that you will stop using the email account once employment has been secured.
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Action Verb List Accomplishments conferred designed contributed dispatched catalogued motivated achieved consulted devised cooperated disseminated categorized persuaded awarded contacted developed counseled diversified charted set benchmarked conveyed directed demonstrated eliminated classified simulated completed convinced displayed diagnosed emphasized coded stimulated delivered corresponded drew educated enforced collected taught expanded debated entertained encouraged enhanced compiled tested exceeded defined established ensured enlisted contained trained improved demonstrated fashioned expedited ensured coordinated transmitted pioneered described formulated facilitated established corrected tutored reduced (losses) resolved (issues) restored reversed spearheaded succeeded surpassed transformed won
Analytical & Research analyzed assessed calibrated collected compared conducted critiqued delivered detected determined diagnosed evaluated examined experimented explored extracted formulated gathered identifiedinspected interpreted interviewed invented investigated located measured observed organized proved researched reviewed searched screened solved specifiedsummarized surveyed tested validated
Communication & Persuasion addressed advertised arbitrated arranged articulated authored clarifiedcollaborated communicated composed condensed
developed directed discussed dissuaded documented drafted edited educated elicited enlisted established explained expressed formulated furnished illustrated incorporated influencedinformed interacted interpreted interviewed involved joined judged lectured marketed mediated moderated negotiated observed outlined participated persuaded presented promoted proposed publicized published reconciled recruited referred reinforced reported resolved responded solicited specifiedspoke suggested summarized synthesized translated wrote
Creative acted adapted began combined composed conceptualized condensed created customized
founded illustrated initiated instituted integrated introduced invented modeled modifiedoriginated performed photographed planned revised revitalized shaped solved
Financial & Data administered adjusted allocated analyzed appraised assessed audited balanced budgeted calculated computed conserved controlled corrected cut decreased determined developed estimated managed marketed measured planned prepared programmed projected purchased quantifiedreconciled reduced researched retrieved tabulated trimmed tracked
Helping adapted advocated aided answered arranged assessed assisted cared for coached
guided helped intervened motivated prevented provided referred rehabilitated represented resolved simplifiedsupplied supported volunteered
Interpersonal & Teamwork advised collaborated cultivated enabled focused fostered initiated interacted involved listened mediated mentored moderated navigated negotiated partnered teamed unified
Leadership & Management accomplished acted administered advanced advised analyzed anticipated appointed approved assigned attained authorized chaired completed considered consolidated contracted controlled converted coordinated counseled decided decreased delegated determined developed directed
examined executed explained founded generated governed guided headed hired hosted improved incorporated increased influencedinitiated inspected inspired instigated instituted instructed integrated introduced launched led lowered managed merged modifiedmotivated organized originated overhauled oversaw pioneered planned presided prioritized produced proposed recommended recruited reorganized replaced represented restored reviewed saved scheduled secured selected shaped solidifiedstimulated streamlined strengthened supervised terminated trimmed verified
Organization & Detail approved arranged
corresponded distributed executed expedited filedgenerated implemented incorporated inspected logged maintained monitored obtained operated ordered organized planned prepared processed provided purchased recorded registered reserved responded restructured reviewed routed scheduled screened set up standardized streamlined submitted supplied updated used validated verified
Teaching & Training adapted advised appraised clarifiedcoached communicated conducted coordinated critiqued demonstrated developed educated enabled encouraged evaluated explained facilitated focused guided influencedinformed instilled instructed
Technical adapted advised analyzed applied assembled automated built calculated coded computed computerized conserved constructed controlled converted debugged designed determined developed diagnosed drafted engineered fabricated fortifiedidentifiedimplemented inspected installed located maintained monitored networked operated overhauled prevented printed programmed proposed recorded rectifiedregulated remodelled repaired replaced restored retrieved solved specialized specifiedstandardized studied supported trained troubleshot upgraded
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tions
. •
Mai
ntai
ned
an a
war
enes
s of a
ll pr
omot
ions
and
adv
ertis
emen
ts.
WORK
EXP
ERIENCE
Th
e Unive
rsity
of K
ansas
Marke
ting Dep
artm
ent
Law
renc
e, K
S Pi
pe C
ompa
ny o
f Chi
na
Bei
jing,
Chi
na
Teaching
Assistant
for M
KTG
101
: Introd
uctio
n to
Marke
ting
Augu
st 2
018
– Pr
esen
t A
ssis
tant
Se
ptem
ber 2
016
– Ju
ly 2
017
• Le
d tw
o w
eekl
y di
scus
sion
sect
ions
of 2
0-30
stud
ents
and
hel
d re
gula
r offi
ce h
ours
• C
reat
ed m
erch
andi
se d
ispl
ays a
ccor
ding
to st
ore
spec
ifica
tions
and
ale
rted
man
agem
ent o
n in
vent
ory
leve
ls.
• M
atch
ed re
imbu
rsem
ent t
otal
s with
invo
ices
•
Gra
ded
stud
ent e
xam
s and
hom
ewor
k an
d m
aint
aine
d re
cord
s of s
tude
nts’
per
form
ance
usi
ng E
xcel
•
Sent
unp
aid
invo
ices
to B
illin
g D
epar
tmen
t for
pay
men
t col
lect
ion
• Fo
llow
ed u
p w
ith c
usto
mer
s to
reso
lve
com
plai
nts
Jay’s Ba
r and
Grill
Law
renc
e, K
S Se
rver
/ Trainer
M
ay 2
016
– Au
gust
201
8 L
EA
DE
RSH
IP
• M
aint
aine
d hi
gh st
anda
rds o
f cus
tom
er se
rvic
e an
d bu
ilt lo
yal c
lient
ele
in a
fast
-pac
ed e
nviro
nmen
t In
tern
atio
nal F
rien
dshi
p C
lub
Law
renc
e, K
ansa
s V
ice
Pres
iden
t A
ugus
t 201
9 –
Pres
ent
• Tr
aine
d ne
w s
erve
rs o
n re
stau
rant
pro
cedu
res a
nd se
rvin
g st
rate
gies
• Pl
an a
nd fa
cilit
ate
wee
kly
mee
tings
atte
nded
by
140
activ
e m
embe
rs a
nd m
anag
e a
budg
et o
f $30
00.
• As
siste
d te
am m
embe
rs w
ith se
rvin
g w
hen
need
ed a
nd a
ided
man
ager
with
ord
erin
g in
vent
ory
• Se
rve
as a
liai
son
betw
een
the
exec
utiv
e al
umni
boa
rd a
nd a
ctiv
e m
embe
rs o
f the
org
aniz
atio
n.
• Re
solv
ed c
ompl
aint
s pro
mpt
ly a
nd p
rofe
ssio
nally
V
olun
teer
A
ugus
t 201
8 –
Aug
ust 2
019
• Fo
llow
ed c
ompa
ny a
nd st
ate
guid
elin
es fo
r saf
e fo
od p
repa
ratio
n, a
ssem
bly,
and
pre
sent
atio
n
• Pr
ovid
ed tr
ansl
atio
n se
rvic
es fo
r inc
omin
g st
uden
ts.
• Se
rve
as a
uni
vers
ity re
sour
ce a
nd h
elpe
d ne
w st
uden
ts a
cclim
ate
to K
U.
ACTIVITIES
& HONORS
KU
Mar
ketin
g Cl
ub
Fall
2017
– S
prin
g 20
19
AC
TIV
ITIE
S / A
WA
RD
S •
Trea
sure
r – e
lect
ed tw
o ye
ars i
n a
row
by
peer
s to
man
age
a $5
,000
bud
get
Bet
a A
lpha
Psi
mem
ber
Wat
son
Scho
lars
hip
Hon
or R
oll
Fall
2017
– S
prin
g 20
19
Chu
rch
choi
r mem
ber
Inte
rnat
iona
l Stu
dent
Orie
ntat
ion
Peer
Adv
isor
St
rickl
and
Mem
oria
l Sch
olar
ship
Fa
ll 20
18
LA
NG
UA
GE
SK
ILL
S KU
Lea
ders
hip
Chal
leng
e Pa
rtic
ipan
t Sp
ring
2019
Fl
uent
in C
hine
se (M
anda
rin) a
nd E
nglis
h; P
rofic
ient
in S
pani
sh
• Co
mpe
titiv
ely
sele
cted
as 1
of 4
0 bu
sine
ss st
uden
ts to
att
end
this
lead
ersh
ip c
onfe
renc
e
Big
Brot
hers
Big
Sist
ers
Fall
2018
– S
prin
g 20
19
WO
RK
AU
TH
OR
IZA
TIO
N
U.S
. Per
man
ent R
esid
ent—
fully
aut
horiz
ed to
wor
k in
the
U.S
. TE
CHNICAL
SKILLS
Tabl
eau,
Java
, Ado
be In
Desi
gn, D
ream
wea
ver,
Adob
e Ph
otos
hop
9
f-+-
Francesca Freshman
1815 Naismith Drive,# 2303, Lawrence, KS 66045 • [email protected] • 785-555-3648
EDUCATION University of Kansas, Lawrence, KS Pursuing Bachelor of Science in Computer Science, Expected May 2023
Free State High School , Lawrence , KS High School Diploma, Awarded June 2019 GPA3.9/4.0
EXPERIENCE Frank 's Family Restaurant , Lawrence , KS Shift Manager, June 2019 - Present • Supervise 1 0 crew members, train new employees, and delegate tasks as-needed
~
• Encourage teamwork and collaboration among employees through demonstration of a positive attitude and effective communication
• Operate cash register using POS software, secure money, and close restaurant Waitress, June 2018 - May 2019 • Provided friendly and efficient customer service in a fast-paced environment 40 hours per week
Recognized as Employee of the Month October 2018 based on strong work ethic and outstanding customer service
City of Lawrence, Lawrence, KS Youth Softball Umpire, June 2017 - August 2017 • Communicated with players, enforced rules, and maintained accurate time sheets • Calmly and tactfully resolved conflicts between coaches, parents, and players
SKILLS Computer - Proficient in PHP, HTML, MS Office. Familiar with MySQL, C++, Perl, Linux Language - Fluent in German
HONORS • School of Engineering Scholarship
University of Kansas Scholarship • Kansas Honor Scholar
ACTIVITIES College • Engineering Learning Community • Society of Women Engineers
High School (Senior year) • President, Free State Computer Club - organized meetings, led redesign of school's website • Co-captain, Free State Softball - contributed to team's 3"' place finish in 2019 state competition • Treasurer, National Honor Society • Volunteer, Church Youth Group - assisted with monthly community service projects • FIRST Robotics competition
Scholars Bowl Team • Marching Band
Only include your high school if you are a freshman or there is a specific reason why the employer needs to be aware of this information.
Archie Architectural 785-864-4206 • 1234 W. 6th St, Lawrence, KS 66044 • [email protected]
EDUCATION University of Kansas, Lawrence, KS Expected May 2020 Bachelor of Science in Architectural Engineering, GPA 3.67
Passed FE Exam 2019, Acquired LEED AP Certification 2019
ENGINEERING EXPERIENCE Architectural Intern, L&J Development Inc. May 2019 – Present
• Partnered with architecture team to develop designs for residential and commercial buildings • Prepared plans for Planning and Zoning review and initial construction • Updated and archived existing sets of drawings
Intern, GLPM Architects June – Aug. 2018
• Produced construction documents and corrected redlines on drawings • Served as liaison between architect and manufacturer on shop drawings to provide accurate translation of project specs • Transferred/re-drew original construction documents into digital format
CAD Technician, KU Design and Construction Management Sept. 2017 – May 2018
• Manipulated constructions/additions to campus landscape drawings • Estimated the total cost of various campus renovations/changes • Documented historical aspects of the university and its original architectural intentions
Surveyor, The Peridian Group Landscape Architects May 2017 – Aug. 2017
• Evaluated and established boundary, topographic, and as-built surveys • Calculated grades and elevations using a total station instrument to provide correct water drainage • Detailed and staked site parameters for sewer, storm, curb and gutter
SKILLS
• Revit, Digital Project, Building Analysis (AGI-32, eQuest, Trace, RevitMEP), CAD, 3D modeling (Sketchup, 3DS Max), Adobe Premiere, Photoshop, and InDesign, Microsoft Office Suite
LEADERSHIP ROLES AND PROJECTS
President, Emerging Green Builders
• Cultivate student learning opportunities by networking with local professionals • Coordinate outreach events to increase community awareness and engagement
Team Lead, DeVictor Park Natural Playscape
• Collaborated with Kansas Trails Council, Westar Energy (now Evergy), and Lawrence Parks & Recreation to establish a trail system, boulder bridge, and play equipment
Team Member, KU Student Rain Garden
• Established first student-designed campus construction project • Successfully detained storm water from 30,000 square feet of the KU Ambler Fitness and Recreation Center rooftop
AWARDS AND ACCOMPLISHMENTS
• U.S. Green Building Council Natural Design Competition-3rd place regional • KU Sustainability Leadership Award for primary creator of the KU Student Rain Garden • Society of Fire Protection Engineers scholarship presented by CMG Fire • American Society of Plumbing Engineers scholarship presented by the ABA
Com
puting/Engineering Resum
e Examples
10
~Ji □
I
Jayh
awk
Jour
nalis
t Em
ail:
jhaw
k.jo
urna
list@
gmai
l.com
Ph
one:
(913
) 555
-555
5 Tw
itter
: @Jh
awk_
Jour
nalis
t
Educ
atio
n
11
CA
TIE
CRI
MSO
NS
TR
AT
EG
IC +
VIS
UA
L S
TO
RY
TE
LL
ER
CO
NTA
CT
KC
/ S
TL
(78
5)
55
5-2
121
cjc_
1865
@g
mai
l.com
cjcr
imso
n186
5.co
mA
EX
PE
RIE
NC
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DIR
EC
TO
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F C
RE
AT
IVE
PU
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UIT
S /
EA
ST
ST
RE
ET
PH
OTO
L
awre
nce
, Kan
sas
20
17 -
cu
rren
t•
Imp
lem
en
t g
rass
roo
ts m
ark
eti
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str
ate
gie
s to
sec
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a f
ull
art
ist
pro
file
featu
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a r
esp
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d n
ati
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al p
ub
licati
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• M
an
ag
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pro
mo
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ocia
l m
ed
ia a
cco
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ts, i
ncre
asi
ng
en
gag
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y 2
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• O
rgan
ize m
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s w
ith
co
mm
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icati
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pro
fess
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als
WIN
GS
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AM
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BU
LL
Ch
icag
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llin
ois
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16 -
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17•
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ed
co
nsu
mer
insi
gh
ts b
ase
d o
n p
rod
uct
perc
ep
tio
n a
nd
an
aly
zed
data
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Sam
ple
d n
ew
use
rs a
nd
in
form
ed
no
n-u
sers
of
ben
efi
ts•
Iden
tifi
ed
key m
om
en
ts t
o r
each
dif
fere
nt
secti
on
s o
f th
e t
arg
et
mark
et
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RK
ET
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IN
TE
RN
/ P
AR
IC C
OR
PO
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TIO
N
St.
Lo
uis
, Mis
sou
ri, S
um
mer
20
17•
Develo
ped
an
d e
xecu
ted
a p
lan
to
po
stio
n P
AR
IC a
s an
id
eal
wo
rkp
lace t
o t
he c
olle
ge d
em
og
rap
hic
• S
tream
lined
in
tern
ship
pro
gra
m t
o a
pp
eal to
Gen
Z a
cro
ssm
ult
iple
pla
tfo
rms
(so
cia
l, p
rin
t, d
isp
lay,
web
, vid
eo
)•
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bro
ch
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d b
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ori
gin
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oto
gra
ph
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te, r
eco
rded
an
d c
on
du
cte
d m
ult
iple
ro
un
ds
of
inte
rvie
ws
• M
an
ag
ed
gro
up
of
inte
rns
for
weekly
vlo
g p
roje
ct
• C
reate
d s
ocia
l m
ed
ia p
osts
fo
r Tw
itte
r, In
stag
ram
an
dF
aceb
oo
kS
TU
DE
NT
MA
RK
ET
ING
MA
NA
GE
R /
VA
NS
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aw
ren
ce, K
an
sas,
20
16A
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ers
on
aliz
ed
Van
s’ e
ffo
rt t
o in
teg
rate
wit
h c
am
pu
s h
ap
pen
ing
s•
Develo
ped
an
d c
ult
ivate
d r
ela
tio
nsh
ips
wit
h k
ey c
am
pu
s le
ad
ers
• E
nd
ors
ed
lo
cal b
ran
d a
nd
reta
il m
ark
eti
ng
eff
ort
s•
Co
llab
ora
ted
wit
h m
an
ag
ers
an
d s
tud
en
t m
ark
eti
ng
man
ag
er
co
lleag
ues
• P
lan
ned
an
d c
oo
rdin
ate
d p
rom
otio
nal e
ven
ts, i
ncre
asin
g a
tten
dan
ceb
y 20
%FR
EELA
NC
E P
HO
TO
GR
AP
HE
R +
DE
SIG
NE
R20
14 -
2016
A•
Lif
est
yle
, ed
ito
rial an
d p
ort
rait
ph
oto
gra
ph
y•
Red
Bu
ll -
Eve
nt
an
d s
ocia
l m
ed
ia p
ho
tos
as
well
as
pro
mo
tio
nfl
iers
fo
r C
en
ter
of
Th
e U
niv
ers
e M
usi
c F
est
ival
• In
ter-
Sta
te S
tud
ios
- B
ackd
rop
pri
nts
in
terg
rati
ng
sch
oo
l lo
go
s•
Mard
i G
ear
- L
og
o f
or
E-C
om
merc
e M
ard
i G
ras
bu
sin
ess
• To
Th
e L
ast
Deta
il E
ven
ts -
Co
llab
ora
te in
th
e d
eve
lop
men
t o
fst
art
up
com
pan
y’s
bra
nd
ing
syst
em
s as
well
as
log
o a
nd
pri
nt
desi
gn
• Tr
an
siti
on
ing
Beyo
nd
- L
og
o d
esi
gn
fo
r a b
ran
d e
xte
nsi
on
serv
ice
ED
UC
AT
ION
Un
ivers
ity o
f K
an
sas
Bach
elo
r o
f S
cie
nce in
Jo
urn
alis
mE
mp
hasi
s in
Str
ate
gic
Co
mm
un
icati
on
sM
ay 2
019
Un
ivers
idad
Veri
tas
San
Jo
sé, C
ost
a R
ica
Cu
ltu
ral P
ho
tog
rap
hy P
rog
ram
Stu
dy A
bro
ad
Su
mm
er
20
17
SK
ILL
S &
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FTW
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EA
Ph
oto
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ph
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eb
Desi
gn
Lig
htr
oo
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Desi
gn
Illu
stra
tor
Pre
mie
r
App
lican
ts fo
r jo
bs in
cre
ativ
e fie
lds
may
cho
ose
to u
se a
ddit
iona
l des
ign
elem
ents
in t
heir
res
ume;
how
ever
, be
awar
e th
ese
elem
ents
may
not
go
thro
ugh
an a
pplic
ant
trac
king
sys
tem
suc
cess
fully
.
Uni
vers
ity o
f Kan
sas,
Law
renc
e, K
S M
ay 2
019
● Ba
chel
or o
f Sci
ence
in J
ourn
alis
m, N
ews
and
Info
rmat
ion
Emph
asis
●
3.82
Cum
ulat
ive
GPA
Rel
evan
t Exp
erie
nce
Bre
akin
g N
ews
Inte
rn, K
ansa
s C
ity S
tar,
Kan
sas
City
, Mis
sour
i M
ay 2
018
-Cur
rent
●
Assi
sted
in d
aily
crim
e re
porti
ng, i
nclu
ding
cov
erag
e of
maj
or b
reak
ing
new
s ●
Dev
elop
ed lo
ng-te
rm, i
n-de
pth
stor
ies
whi
ch re
sulte
d in
gov
ernm
enta
l act
ion
● Au
thor
ed o
r coa
utho
red
five
A1 b
ylin
es in
10
wee
ks
Kan
sas
Stat
ehou
se R
epor
ter,
Tope
ka, K
ansa
s Ja
n. 2
018
-May
201
8 ●
Rep
orte
d tw
o da
ys p
er w
eek
at th
e Ka
nsas
Sta
teho
use
for a
KU
Cla
ss
● C
over
ed h
earin
gs, d
ebat
es a
nd p
olic
y fo
r the
Top
eka
Cap
ital-J
ourn
al
● Pr
oduc
ed a
n in
-dep
th s
tory
on
prob
lem
s in
the
Kans
as c
ivil
asse
t for
feitu
re s
yste
m
●A
ssoc
iate
New
s Ed
itor,
Uni
vers
ity D
aily
Kan
san,
Law
renc
e, K
ansa
s D
ec. 2
017
-May
201
8 ●
Man
aged
15-
pers
on n
ews
staf
f, pr
oduc
ing
cont
ent c
over
ing
all a
reas
of K
U
● C
reat
ed c
onte
nt a
nd h
oste
d se
miw
eekl
y ne
ws
podc
ast
Rep
orte
r, U
nive
rsity
Dai
ly K
ansa
n, L
awre
nce,
Kan
sas
Jan.
201
7 -D
ec. 2
017
● Pr
ovid
ed c
over
age
on L
awre
nce
gove
rnm
ent a
nd C
ity H
all,
turn
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roug
hly
3-4
stor
ies
each
wee
k ●
Wro
te c
onte
nt o
n va
rious
topi
cs in
clud
ing
the
impa
ct o
f nat
iona
l lev
el p
oliti
cs a
nd p
olic
y
Mor
ning
New
s In
tern
, KC
UR
89.
3, K
ansa
s C
ity, M
isso
uri
June
201
7 -A
ug. 2
017
● As
sist
ed in
pro
duct
ion
of m
orni
ng n
ewsc
asts
●
Rep
orte
d br
eaki
ng n
ews;
gat
here
d ta
pe o
n Ka
nsas
City
floo
ding
use
d in
a n
atio
nal
new
scas
t ●
Wro
te a
nd d
evel
oped
sto
ries
daily
for t
he w
eb a
nd ra
dio
● C
rafte
d a
web
sto
ry th
at re
ceiv
ed th
e m
ost v
iew
s du
ring
the
wee
k of
Jul
y 4
Prod
ucin
g In
tern
, Wow
! 6 N
ews,
Law
renc
e, K
ansa
s Ja
n. 2
017
-May
201
7 ●
Prod
uced
the
mor
ning
and
eve
ning
cut
-ins
for t
he L
awre
nce
stat
ion
usin
g EN
PS
● Ed
ited
vide
o us
ing
Adob
e Pr
emie
re P
ro a
nd E
dius
Dig
ital M
edia
Inte
rn, U
nive
rsity
Hon
ors
Prog
ram
, Law
renc
e, K
ansa
s S
ept.
2016
-M
ay 2
017
● C
reat
ed v
ideo
s an
d so
cial
med
ia c
onte
nt fo
r fun
drai
ser t
hat r
aise
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3,00
0 ●
Prod
uced
and
edi
ted
cont
ent f
or b
iann
ual a
lum
ni n
ewsl
ette
r
Oth
er E
xper
ienc
e Do
le In
stitu
te o
f Pol
itics
Stu
dent
Adv
isor
y B
oard
Mem
ber
Sep
t. 20
16 -
Cur
rent
●
2017
Dire
ctor
’s A
war
d R
ecip
ient
for o
utst
andi
ng p
artic
ipat
ion
● C
ontri
bute
to s
ervi
ce p
roje
cts
advo
catin
g fo
r civ
ic e
ngag
emen
t on
cam
pus
Stud
ents
Em
pow
erin
g Lo
cal F
utur
es, E
xecu
tive
Dire
ctor
S
ept.
2016
– S
ept.
2017
●
Col
labo
rate
d w
ith L
awre
nce
hom
eles
s sh
elte
r for
stu
dent
vol
unte
er o
rgan
izat
ion
● Pl
anne
d an
d or
gani
zed
fund
rais
ers
and
advo
cacy
eve
nts
for t
he s
helte
r ●
Ove
rsaw
stu
dent
-led
child
car
e, c
aree
r dev
elop
men
t and
hea
lth e
duca
tion
prog
ram
s
Journalism/Creative Resume Examples
EDUCA
TION
Ima
J. H
awk
imaj
haw
k@ku
.edu
36
Priv
ate
Roa
d 30
57, A
part
men
t 7
Phon
e: 5
55-5
55-5
555
Law
renc
e, K
S 66
045
ww
w.li
nked
in.c
om/i
ma-
haw
k
Walter Conservation
12
3 M
ain
Stre
et L
awre
nce,
KS
6604
5�
555-‐
555-‐
5555
�w
cons
erva
tion@
ku.e
du
Bachelor
of A
rts,
Environ
mental Studies
D
ecem
ber,
20xx
Minor: Latin
American
Studies
La
wre
nce,
KS
The
Univ
ersi
ty o
f Kan
sas
• Ov
eral
l GPA
: 3.4
•
Emph
asis
in E
nvir
onm
enta
l Pol
icy
• Gl
obal
Aw
aren
ess P
rogr
am C
ertif
icat
ion
Senior
Project: “Water
Quality in
the Arkansas
River”
• Re
sear
ched
thre
e m
ajor
wat
er p
ollu
tant
s and
effe
cts o
n Ar
kans
as R
iver
•
Iden
tifie
d an
d ex
plai
ned
posi
tive
cont
ribu
tions
and
cri
tical
impo
rtan
ce o
f riv
er to
are
a co
mm
unity
m
embe
rs in
repo
rt d
istr
ibut
ed to
loca
l man
ufac
turi
ng c
ompa
nies
Stud
y Ab
road, Preparing for International Careers, Costa
Rica
Spri
ng 2
0xx
• In
terv
iew
ed C
osta
Ric
an b
usin
ess l
eade
rs to
dev
elop
incr
ease
d un
ders
tand
ing
of n
atio
nal e
cono
mic
an
d en
viro
nmen
tal p
olic
ies
• Cr
eate
d 15
min
ute
Vim
eo m
edia
pre
sent
atio
n on
eco
-‐tou
rism
indu
stry
; cho
sen
for d
ispl
ay o
n La
tin
Amer
ican
Stu
dies
web
site
INTE
RNSH
IP
Non
-‐Profit
Environ
mental Policies and Procedures
Internship
Ja
nuar
y 20
xx -‐A
ugus
t 20x
x N
orth
Car
olin
a Co
asta
l Fed
erat
ion
Mor
ehea
d Ci
ty, N
C •
Rese
arch
ed p
ublic
issu
es a
nd p
olic
ies c
once
rnin
g th
e N
orth
Car
olin
a co
asta
l are
a •
Com
pile
d fa
ct sh
eets
on
wet
land
func
tions
and
effe
cts o
f des
truc
tion,
pra
ctic
al m
etho
ds o
f sto
rm
wat
er m
anag
emen
t, an
d ho
rtic
ultu
ral t
echn
ique
s nec
essa
ry to
cre
ate
and
mai
ntai
n ve
geta
tive
buffe
rs o
n sh
orel
ines
•
Accu
rate
ly a
nd e
ffici
ently
ent
ered
and
mai
ntai
ned
digi
tal e
nvir
onm
enta
l dat
a ut
ilizi
ng v
ario
us
softw
are
such
as E
xcel
and
SPS
S •
Man
aged
hig
h vo
lum
e of
inco
min
g ca
lls a
nd fo
llow
ed u
p w
ith e
nvir
onm
enta
l and
gov
ernm
enta
l ag
enci
es fo
r mor
e in
form
atio
n •
Wor
ked
clos
ely
with
smal
l tea
m to
coo
rdin
ate
and
impl
emen
t an
imal
resc
ue fr
om re
tent
ion
pond
be
ing
drai
ned
due
to e
xpan
sion
of l
ocal
shop
ping
mal
l
VOLU
NTE
ER EXP
ERIENCE
Conversation
Leader
Fall
20xx
Ap
plie
d En
glis
h Ce
nter
, The
Uni
vers
ity o
f Kan
sas
Law
renc
e, K
S •
Faci
litat
ed w
eekl
y sm
all g
roup
dis
cuss
ions
with
15+
inte
rnat
iona
l stu
dent
s fro
m d
iver
se
back
grou
nds
• Se
lect
ed c
onve
rsat
ion
topi
cs a
nd e
ncou
rage
d in
crea
sed
diffi
culty
to e
xpan
d co
mm
unic
atio
n sk
ills
• In
crea
sed
unde
rsta
ndin
g of
stru
ggle
s int
erna
tiona
l stu
dent
s fac
e w
hen
intr
oduc
ed to
Am
eric
an
cultu
re
Volunteer Coordinator/ Volun
teer
Sp
ring
20x
x Th
e Bi
g Ev
ent,
Cam
pus &
Com
mun
ity V
olun
teer
Day
La
wre
nce,
KS
• Ex
pand
ed n
umbe
r of c
omm
unity
resi
dent
pro
ject
regi
stra
tions
by
20%
thro
ugh
use
of so
cial
med
ia
to p
rom
ote
prog
ram
goa
ls
• Te
amed
with
oth
er c
oord
inat
ors t
o as
sign
3,0
00 v
olun
teer
s to
over
400
loca
l pro
ject
s •
Part
nere
d w
ith 3
0 vo
lunt
eers
to re
plan
t tre
es a
long
loca
l tra
ffic
way
SUM
MA
RY
OF
QU
AL
IFIC
AT
ION
S
• T
wo
year
s ex
perie
nce
with
eve
nt p
rom
otio
n th
roug
h us
e of
prin
ted
mat
eria
l and
soc
ial m
edia
•
Prov
en c
omm
unic
atio
n sk
ills
deve
lope
d th
roug
h ca
mpu
s le
ader
ship
and
vol
unte
er w
ork
• E
xper
ienc
ed w
riter
with
str
ong
editi
ng s
kills
and
abi
lity
to c
reat
e ta
rget
ed m
essa
ges
• Fo
ur y
ears
exp
erie
nce
with
Mic
roso
ft W
ord,
Exc
el, P
ower
Poin
t, an
d A
dobe
Pho
tosh
op
• O
rgan
ized
and
har
d-w
orki
ng in
divi
dual
abl
e to
take
initi
ativ
e, th
ink
crea
tivel
y, a
nd w
ork
effe
ctiv
ely
with
pe
ers,
sup
ervi
sors
, sup
port
sta
ff a
nd th
e pu
blic
ED
UC
AT
ION
The
Uni
vers
ity
of K
ansa
s, L
awre
nce,
KS
Bach
elor o
f Arts
in E
nglis
h, E
xpec
ted
20X
X
• M
ajor
GPA
: 3.5
, Aca
dem
ic H
onor
Rol
l
Rel
evan
t Cou
rsew
ork:
Pro
fess
iona
l Writ
ing,
Fou
ndat
ions
of T
echn
ical
Writ
ing,
Com
mun
icat
ing
on th
e In
tern
et, S
peak
er-A
udie
nce
Com
mun
icat
ion
RE
LE
VA
NT
EX
PE
RIE
NC
E
Kan
sas
Uni
ons,
Law
renc
e, K
S St
uden
t Uni
on A
ctivit
ies C
oord
inat
or, A
ugus
t 20X
X –
Pre
sent
•
Cre
ate
prom
otio
nal m
ater
ials
for
mon
thly
eve
nts
utili
zing
pho
togr
aphy
, vid
eo, a
nd c
reat
ive
text
des
ign
• Pa
rtne
r w
ith o
ther
sta
ff to
eff
ectiv
ely
reac
h a
broa
d au
dien
ce fo
r ea
ch e
vent
•
Lead
mul
tiple
Stu
dent
Uni
on A
ctiv
ities
fund
rais
ers,
col
lect
ing
an a
vera
ge o
f $2,
500
each
yea
r
Alp
ha C
hi O
meg
a So
rori
ty, T
he U
nive
rsit
y of
Kan
sas,
Law
renc
e, K
S H
ead
of R
ecrui
tmen
t, A
ugus
t 20X
X –
Pre
sent
•
Rev
ised
rec
ruitm
ent c
ampa
ign,
res
ultin
g in
hig
her
rete
ntio
n of
pot
entia
l new
mem
bers
Del
ta E
psilo
n Io
ta, T
he U
nive
rsit
y of
Kan
sas,
Law
renc
e, K
S Pu
blic
Rela
tions
Man
ager
, Aug
ust 2
0XX
– J
uly
20X
X
• U
pdat
ed F
aceb
ook,
Tw
itter
and
Lin
kedI
n to
info
rm m
embe
rs a
bout
upc
omin
g ac
tiviti
es a
nd e
vent
s •
Des
igne
d pr
omot
iona
l mat
eria
ls fo
r ev
ents
, inc
ludi
ng c
harit
y tr
ivia
tour
nam
ent a
nd th
e pr
ofes
sion
al
clot
hing
clo
set d
rive
AD
DIT
ION
AL
EX
PE
RIE
NC
E
Aca
dem
ic P
rogr
ams
for
Exc
elle
nce,
The
Uni
vers
ity
of K
ansa
s, L
awre
nce,
KS
Peer
Tut
or, A
ugus
t 20X
X –
May
20X
X
• T
utor
ed fo
ur s
tude
nts
in E
nglis
h co
mpo
sitio
n; a
ssis
ted
with
con
tent
pre
para
tion
for
clas
s/te
sts
and
prov
ided
feed
back
on
writ
ten
assi
gnm
ents
with
att
entio
n to
acc
epte
d w
ritin
g pr
actic
es
• D
evel
oped
str
ateg
ies
for
wor
king
with
eac
h st
uden
t bas
ed o
n in
divi
dual
lear
ning
nee
ds
• C
omm
unic
ated
reg
ular
ly w
ith A
cade
mic
Coo
rdin
ator
, off
erin
g as
sess
men
t of s
tude
nt p
rogr
ess
Silv
ercr
est R
esor
t, W
auto
ma,
WI
Wai
tress
and
Hos
tess,
Sum
mer
s 20
XX
and
20X
X
• T
rain
ed e
ight
new
sta
ff m
embe
rs in
tech
niqu
es u
sed
to p
rovi
de fi
rst-
clas
s se
rvic
e; u
pdat
ed tr
aini
ng m
anua
l to
ref
lect
cha
nges
in p
olic
ies
• Se
lect
ed b
y m
anag
emen
t to
wor
k at
spe
cial
com
mun
ity e
vent
s se
rvin
g ov
er 2
00 g
uest
s
Liberal Arts and Sciences Resume Examples
12
References 785-987-6543, (316) 123-4567, 785.555.5555 (DO NOT USE (555)-555-5555).
Resumes and cover letters win interviews; excellent references can win job offers.
If you are being considered for a job, it is likely the potential employer will speak with your references following the final interview.
You must be certain your references will provide a good recommendation. A less-than-enthusiastic reference decreases your chance of being hired, so select your references carefully.
Who To identify as many potential references as possible, consider current and former bosses, professors, advisors, volunteer coordinators, co-workers, and subordinates who have first-hand knowledge of your work and abilities.
Be sure to find references who know you well enough to speak on your behalf and represent different facets of your experience (i.e. a professor, internship supervisor, etc.) Your references may change based on the position for which you are applying, or as your career progresses. Roommates, friends, and family members do not make good professional references.
What Contact the people on your list and explain that you are in a job search. Ask whether they would be willing to act as a reference for you. You might say something like: “Dr. Thomas, I will be graduating in May and will be seeking a full-time position. Because you were my instructor for several courses and can speak to my work ethic, I was wondering if you would be comfortable serving as a reference?” The answer will usually be positive. Be prepared to provide a brief idea of what you have been doing recently and the type of position you seek. With past co-workers
or supervisors, you may want to state why you left that job, because they are likely to be asked by the potential employer. Deliver a current copy of your resume to your references so they will be familiar with your experiences and what you have highlighted for employers. You may also want to provide a copy of the job description.
How Many You will generally be asked to provide at least three references. It is a good idea to have a backup on the list in case one or more of your references is unavailable.
Where Do not include references on your resume. Names and contact information for references take up a lot of space and usually have little meaning to a potential employer at the resume stage. Make a separate reference page. Be sure to include your name and contact information at the top. Use the same fonts and formatting as your resume and cover letter. It is a good idea to print all three on the same high-quality bond paper.
Include each reference’s name, current title, agency, or organization with which they are currently affiliated, city and state, preferred phone number(s), and email address. In some cases, you may also want to note your relationship to the individual, such as a former supervisor at KU Library, particularly if your reference has moved to a new organization. Be certain everything is correct!
When Provide your reference list to a potential employer only when requested.
Be sure to thank your references at the completion of your job search.
HELPFUL TIPS
• Alert your references that potential employers may be calling and provide them with your most recent resume.
• Notify your references if your name has changed since they knew you.
13
Sample Reference Page
SUZYSCHOLAR
2201 West Seventh � Lawrence, Kansas 66044 � (785)555-9876 � [email protected]
PROFESSIONALREFERENCES
Dr. Bob Debits (Professorforseveralfinancecourses) ProfessorofFinance UniversityofKansas SchoolofBusiness (785)864-1234 (work) [email protected]
Susan Boss (Directsupervisor) SalesManager Microsoft (339)456-7890 (cell) [email protected]
OnaReference (FacultyadvisorforMarketingClub) RobertC.SmithDistinguishedProfessorofMarketing UniversityofKansas (785)222-1111 (work) (785)333-4444 (cell) [email protected]
MikeMechaniker (FormersupervisoratABCManufacturing) Owner Mechaniker Industries (913)999-9999 (work) (913)963-8521(home) (785)741-1234 (cell) mike@mechanikerindustriescom
Includeyour relationship to the reference
Includethereference’s currentjob title and where they workalongwith currentcontactinformation
Askyourreferencehowtheywould like to be contacted and include only thosephonenumbersoremails
If your referencehas changed jobssinceyouworkedwith them,notethaton your reference page
14
Cover Letters The Purpose of Cover Letters The purpose of the cover letter and resume package is to motivate the employer to take action and invite you for an interview. When delivered together, the two documents should be complementary and work together to accomplish your purpose. The appearance of your resume/cover letter package will be enhanced if both documents are printed on the same high-quality bond paper.
Employers report that an impressive cover letter is often more important than the resume when deciding whether to interview a candidate, so it can be a mistake to focus too much attention on the resume and ignore the potential value of a well-written letter. Like the resume, the cover letter is not intended to get you the job—it is intended to get you an interview.
When to use a Cover Letter Many employers will require a cover letter as part of your application. Include a cover letter with your resume when specifically requested or when emailing. Remember, whatever you write in the body of your email IS your cover letter.
A COVER LETTER SHOULD:
• Catch the reader’s attention (opening paragraph)
• Communicate skills and experience (middle paragraph)
• Support your statements with specifics (middle
paragraph)
• Compel the reader to act (final paragraph)
What to Include in your Cover Letter The most important aspect of a cover letter is employer focus. Present the employer with indications of your personality and style along with your skills and abilities. Highlight your qualifications for the specific position you seek, clearly stating your interests and qualifications relative to the employer’s needs. Use the job description as an outline for writing your cover letter.
A cover letter can also help explain special circumstances, such as a gap in schooling or employment, qualifications for a position outside your exact major (i.e. a chemical engineer seeking employment with an environmental engineering firm) or a drop in GPA.
Always customize your cover letter! Include the position title and the organization’s name. Sending out a general cover letter and resume to hundreds of employers is rarely successful. It can create a perception on the employer’s part that you are not a serious and thoughtful person, that you are desperate for a job, or that you don’t really care enough about their organization to learn about them.
Your letter should be just a few paragraphs and only one page in length. While there is no perfect formula regarding length and what to include, keep it relevant and relatively brief.
THINGS TO AVOID IN COVER LETTERS
• Starting every sentence with “I” or “my”
• Extraneous words and wordy phrases, such as “in order to” and “for the purpose of”
• Confusing and complex language and sentence structure (HINT: Read your letter aloud to identify awkwardness, then correct it.)
• Long sentences and paragraphs
• Overused words
• Font sizes smaller than 10 point and larger than 12 point
• Nondescript phrases such as “I was a computer lab assistant.” Instead, say,“I provided technical assistance,”
or, “I conducted research activities using observation and data analysis skills while…” instead of “I worked as a research assistant”.
15
Sample Cover Letter
You
r Add
ress
Dat
e
Firs
t and
Las
t Nam
e of
con
tact
per
son
or “
Hum
an R
esou
rces
Man
ager
” if
nam
e is
unkn
own
Title
of C
onta
ct P
erso
n Em
ploy
er C
onta
ct In
form
atio
n
If em
ploy
er n
ame
is no
t ava
ilabl
e, u
se H
uman
Res
ourc
es M
anag
er,
Dire
ctor
, or H
iring
Man
ager
Firs
t Par
agra
ph
• W
hy y
ou a
re w
ritin
g •
Wha
t pos
ition
you
are
app
lyin
g fo
r •
How
you
lear
ned
abou
t the
pos
ition
•
Who
refe
rred
you
(if a
pplic
able
)
Body
• W
hy y
ou a
re in
tere
sted
in th
e po
sitio
n •
Wha
t you
can
con
tribu
te
• H
ow y
our q
ualif
icat
ions
wou
ld b
enef
it th
e or
gani
zatio
n •
How
you
r ski
lls a
nd e
xper
ienc
e m
atch
thei
r nee
ds
Last
Para
grap
h •
Refe
r to
docu
men
ts en
clos
ed o
r ava
ilabl
e su
ch a
s list
of
refe
renc
es
• Pr
ovid
e a
phon
e nu
mbe
r whe
re y
ou c
an b
e re
ache
d •
Than
k th
em fo
r the
ir tim
e an
d co
nsid
erat
ion
of y
our a
pplic
atio
n
Or,
“Res
pect
fully
”
Type
you
r firs
t and
last
nam
e Le
ave
four
spac
es so
you
can
sign
you
r nam
e in
ink
afte
r it i
s prin
ted
Leav
e on
ly o
ne b
lank
line
and
type
you
r nam
e fo
r em
aile
d le
tters
1234
Mai
n A
venu
e La
wre
nce,
Kan
sas 6
6046
Se
ptem
ber 2
0, 2
0xx
Ms.
Bet
ty S
mith
H
uman
Res
ourc
es D
irect
or
Big
Tim
e So
ftwar
e 67
8 M
adiso
n A
venu
e O
verla
nd P
ark,
Kan
sas 6
6212
Dea
r Ms.
Smith
:
It is
with
gre
at in
tere
st th
at I
appl
y fo
r the
pos
ition
of s
ales
repr
esen
tativ
e. I
lear
ned
abou
t the
pos
ition
from
Joe
Job
whe
n I s
topp
ed b
y th
e B
ig T
ime
Softw
are
boot
h at
th
e re
cent
Uni
vers
ity o
f Kan
sas c
aree
r fai
r. M
y ex
tens
ive
sale
s and
lead
ersh
ip
expe
rienc
e, w
ork
ethi
c, m
otiv
atio
n to
succ
eed,
and
a d
emon
strat
ed re
cord
of
exce
edin
g go
als w
ould
mak
e m
e an
exc
elle
nt fi
t for
you
r com
pany
.
I am
impr
esse
d w
ith th
e in
nova
tive
softw
are
your
com
pany
is d
evel
opin
g fo
r the
he
alth
care
indu
stry
. The
rece
nt re
leas
e of
Sup
er S
peci
al S
oftw
are
vers
ion
5.0
repr
esen
ts a
sign
ifica
nt a
dvan
cem
ent i
n th
e te
chno
logy
and
shou
ld b
e w
ell r
ecei
ved
in th
e ho
me
heal
th fi
eld.
Thi
s rap
idly
gro
win
g se
gmen
t of t
he in
dustr
y is
crea
ting
uniq
ue o
ppor
tuni
ties t
o ac
quire
new
clie
nts.
I hav
e a
cons
isten
t rec
ord
of
achi
evem
ent i
n bu
ildin
g cu
stom
er re
latio
nshi
ps th
at g
ener
ate
sale
s whi
le w
orki
ng o
n a
team
and
mee
ting
dead
lines
. Dur
ing
my
sum
mer
inte
rnsh
ip a
t Uni
on S
ales
, I
exce
eded
the
mon
thly
sale
s quo
ta b
y 30
per
cent
– th
e m
ajor
ity o
f tho
se sa
les w
ere
to
new
clie
nts.
At t
he U
nive
rsity
Dai
ly K
ansa
n, I
cons
iste
ntly
surp
asse
d th
e sa
les g
oals
of $
500
in a
dver
tisin
g pe
r wee
k.
As c
hief
mem
bers
hip
offic
er o
f Pi A
lpha
Pi,
an a
cade
mic
hon
ors o
rgan
izat
ion,
I pi
onee
red
a re
crui
tmen
t pro
gram
that
bro
ught
in o
ver 2
0 ne
w m
embe
rs, i
ncre
asin
g ou
r mem
bers
hip
base
by
52 p
erce
nt. A
t the
Chi
cago
Gril
l Res
taur
ant,
I was
sele
cted
to
trai
n al
l new
hire
s on
prop
er se
rvin
g te
chni
ques
and
was
ent
ruste
d w
ith c
losin
g th
e re
staur
ant a
fter o
nly
thre
e m
onth
s of e
mpl
oym
ent.
Thes
e ex
perie
nces
dem
onstr
ate
that
I am
a h
ighl
y m
otiv
ated
and
goa
l-driv
en le
ader
who
striv
es fo
r exc
elle
nce
in
ever
ythi
ng I
do.
I loo
k fo
rwar
d to
the
oppo
rtuni
ty to
inte
rvie
w w
ith y
ou a
nd h
ave
atta
ched
my
resu
me
as re
ques
ted.
If y
ou h
ave
any
ques
tions
, I c
an b
e re
ache
d at
(785
) 555
-123
4 or
by
emai
l at j
ayha
wk@
ku.e
du. T
hank
you
for y
our t
ime
and
cons
ider
atio
n.
Sinc
erel
y,
Jayh
awk
16
Professional Communication Whether you are submitting an application for a position or developing a networking contact online, all of your communication needs to be professional. Employers are evaluating your communication skills with every piece of correspondence, so be sure they get a good impression.
Many of your connections with professionals will be online. In online correspondence it is important to follow the same basic guidelines as you would in any other formal style of communication. Below are some examples.
Networking Through Email
Subject: Request to Connect from a KU Student
Dear Ms. Ellsworth:
Dr. Studia, professor of sociology at the University of Kansas, suggested that I contact you. As a fellow Jayhawk, she felt you might be willing to visit with me about my career path.
I am a junior at KU, majoring in sociology, and am cur-rently exploring career options. Your background in human rights work and your leadership in non- proft organizations are both very interesting to me. I would like to learn more about what it’s like to work for a nonproft, and was hoping you might be willing to give me advice on how to prepare myself for this career path.
Would you be willing to visit with me briefy about your experiences? I’m available between December 5 and Janu-ary 10 and would be happy to connect through email, on the phone, or in person.
Sincerely,
Jay Hawk [email protected] 555-555-5555
Informational Interview Request Through Email
Subject: Informational Interview Request from Jay Hawk
Dear Mr. Budig:
I am currently a junior fnance student at the University of Kansas and am interested in learning more about careers in the fnance industry. Afer a class discussion and per-sonal research, one particular career that has sparked my interest is fnancial advising..
Would you be willing to take 20 to 30 minutes out of your day to provide me with advice and expertise based on your experiences in this field? I am available on Monday and Friday afternoons through the next four weeks. If this is a possibility, please email me back or contact me at 555-555-5555. Thank you for your time!
Sincerely,
Jay Hawk [email protected] 555-555-5555
17
Job Prospecting Through Email
Subject: Positions in Software Development
Dear Mr. Haworth:
Afer reading a description of your company on LinkedIn, I would like to know about possible job opportunities in your sofware development department. I am a senior in Computer Science, and will earn my bachelor’s degree in May.
Last summer, I had the opportunity to do an internship for the XYZ Solutions Firm where I worked closely with a team to develop business technology programs. My training also included testing existing systems. Tis experience confrmed my interest in a career in sofware development, and I believe your company would be an excellent match for my skills.
My resume is attached for your consideration. I realize that you have many demands on your time, but I would appreciate an opportunity to discuss employment possibilities with your company. Would you be available the week of January 10 to meet briefy? If you would prefer to contact me by phone, my number is 555-555-5555.
Tank you very much for considering my request. I look forward to hearing from you.
Respectfully,
Jay Hawk [email protected] 555-555-5555
Networking Introduction Through Social Media Messaging
Dear Ms. Fraser:
I am currently a psychology major at the University of Kansas exploring career options. While researching higher education professionals who live in Chicago, I found your profle. I will be in Chicago during the week of March 18-22. Would you be willing to take 20-30 minutes of your time to talk to me about your experiences in this feld? If you would rather connect by email, I can be reached at [email protected].
Sincerely,
Jay Hawk [email protected] 555-555-5555
KU Mentoring/LinkedIn Invitation to Connect Message (Someone you’ve never met)
Dear Mr. Sabatini:
I am a photo media major at the University of Kansas exploringcareer options. I joined the Photo Marketing group, and enjoyreading the discussions there. Would you be willing to connectwith me so I can learn more about your work?
Sincerely,
KU Mentoring/LinkedIn Invitation to Connect Message (Someone already known to you)
Dear Ms. Higuchi:
I enjoyed the time I spent working for you at ABC Company.Te help you ofered me during my internship was invaluable.I hope you will connect with me on LinkedIn so we can stay intouch in the future!
Sincerely,
TIPS FOR ONLINE PROFESSIONAL COMMUNICATION
DO
• Spell check ALL written communication.
• Proofread electronic messages just as thoroughly as you would printed documents.
• Use a subject line in ALL emails such as “Application for Marketing Internship”.
• Be respectful of the person you are contacting; don’t ask for something they can’t provide.
• Use formal greetings and closings when possible.
• Create an email “signature” that includes all of your contact information.
DON’T
• Use informal text shortcuts such as “ur” for “you are”.
• Use emoticons in any of your communication.
• Use an informal tone in your writing.
• Attach a resume in a request to connect, or in a request for an informational interview.
18
JAYHAWKS l.!
The “Resumes, References, and Cover Letters” guide is part of a series. Get a copy of the “Preparing for Job Interviews” and “Strategies for a
Successful Job Search” guides at your career services office.
Business Career Services 1130 Capitol Federal Hall Phone: 785-864-5591 Email: [email protected] business.ku.edu/kubuscareer
Engineering Career Center1410 LEEP2 Phone: 785-864-3891 Email: [email protected] ecc.ku.edu
Journalism Career Center 120 Stauffer Flint Hall Phone: 785-864-7630 Email: [email protected] journalism.ku.edu
University Career Center206 Summerfield Hall Phone: 785-864-3624 Email: [email protected] career.ku.edu
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