Tracey H. Smith 1624 Roberts Drive Hueytown, AL 35023205-218-0861

Email thsmithal@aol.com

Professional Profile

Career Objective My goal is to make a difference everywhere I can utilize and expand my talents of creating, organizing, researching, and disseminating information to others through spoken, written and computer based settings.

Personal Profile I am an enthusiastic, open, trustworthy and very dependable employee who takes pride in both the work and the results.

Skills Summary Computers, Microsoft Office, Internet,

etc. Organizing any type of information and

making it easier to retrieve through multiple ways.

Leadership, Communication, Phone and Interpersonal Skills

Design Flyers, Brochures Forms and Spreadsheets

EducationThe University of Alabama at Birmingham, Birmingham, AL Graduation Date December 12, 2015Bachelor of ArtsMajor: History with a Minor in Political ScienceGPA: 3.60I am in the process of applying for admission to The University of Alabama’s Graduate School Library and Information Sciences program for furthering my education online.

EmploymentInternship at the Birmingham Public Library 2100 Park Place Birmingham, AL 35203 205-226-3600Manager Jim BaggettInternship from September 2015 thru December 15, 2015

Service Corporation International 3115 18th Avenue North, Bessemer, AL 35020 205-218-0861Manager Steven UlmerEmployment Dates from July, 2004 through October 2009 and September 2010 thru September, 2011

Professional Experience

Functional Expertise Researched and Organized Customer Information

Organized a more effective system to track customer sales and service needs both in paper filing, computer organization and spreadsheets. as needed.

Ability to Lead and Work Within Groups in All Situations Led committees on several occasions as well as worked with others to make sure goals were achieved.

Created Promotional Material Managed information for customers, created literature and advertisements to increase sales.

Established and Maintained Positive Communication with Clients Met with customers at the office and other locations. Maintained contact in order to promote positive company relations and customer well-being

At BPL, went through collections, protected vulnerable items, organized and labelled each series, and document, while updating the computer database.

Memberships American Historical Association Honor Society of America Phi Beta Theta

National Society of Leadership and Success

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