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www.relevance.ro Retail Intelligence Ionut Toader CEO & co-founder

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Page 1: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Retail Intelligence

Ionut ToaderCEO & co-founder

Page 2: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Retail Intelligence

… este despre oameni care construiesc povesti de succes prin decizii bazate pe date relevante.

Page 3: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Retail Intelligence

… este despre povestea TA de succes.

A fost odata…

Page 4: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.rowww.relevance.ro

… ca niciodata, a fost…

~ 1980 ~ 2000 ~ 2018

Page 5: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.rowww.relevance.ro

… ca niciodata, a fost…

~ 1980 ~ 2000 ~ 2018

Page 6: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Clientul si superputerile lui

• Clientii au o multitudine de canale de informare si le utilizeaza

• Procesul de cumparare e mai variat, mai complex

• Produsele sunt disponibile facil in diverse magazine fizice si in online

“Intelegi ce imi doresc?”

Conform unui studiu PwC, 63% din manageri recunosc ca intelegerea valorilorclientului reprezinta o provocare pentru ei.

Page 7: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.rowww.relevance.ro

Schimbarea este inevitabila.

Page 8: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Rolurile zilelor noastre

The empowered consumer

StieTot, VreaTot, Acum

The engagement center

Creatori de experiente

Agile supply chain

Flexibil… ca un contorsionist

Page 9: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

The Good, the Bad and the Ugly

Date, date, date… MUNTI intregi de date!

Aproape fiecare interactiune este inregistrata intr-o multitudine desisteme informatice.

Ce faci cu ele?

Page 10: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Datele relevante, intr-un singur loc

Page 11: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

storage

automated pre analysis

reportng

mobility

embeddedanalytcs

collaboratonand sharing

analytcapps

high performancedatabases

preparaton

acquisiton

VISUALIZATION

Nu doar poze frumoase

Necesitatile de analiza si raportare sunt diverse si toate sunt importante. Vizualizarile frumoase nu sunt suficiente.

Page 12: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Retail Intelligence

Customer Intelligence

Ce si cand cumpara clientii nostri?Ce influenta are social media invanzarile mele? Ce impact au bugetele depromovare in vanzari?Care sunt ratele de conversie?Etc, etc.

Procese imbunatatite

Care sa fie stocul optim? Cand sice sa comand? Ce impact arepozitionarea la raft? Darpromotiile? Ce se intampla curetururile? Care este profitabilitatea?

Si daca ar avea informatiilecorecte, la momentul potrivit, informatul potrivit toti angajatii careiau decizii?

Descoperiri neasteptate

O minte curioasa, deschisa, vaobserva asocierile dintre diverseinformatii. Cauta si te vei surprindedescoprind lucruri neasteptate.

Page 14: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Credem in OAMENI si in TEHNOLOGIE

Relevance

Page 15: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Despre Relevance

• Implinim 15 ani de existenta

• Specialisti in prelucrare de date sivizualizare de informatii relevante

• Dezvoltam cu pasiune de solutii deBusiness Intelligence, DataWarehouse(DWH) si Big Data;

• Primul partener Qlik in Romania; Partener Microsoft, Data Stax, Elastic,

• Suntem mandri si onorati ca lucram cu omultime de oameni frumosi.

Page 16: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Povestea ta de succes continua.

Tu decizi cum.

Acesta nu este “Sfarsit”

Page 17: Retail Intelligence - Govnet - Retail... · 2019-03-27 · Retail Intelligence Customer Intelligence Ce si cand cumpara clientii nostri? Ce influenta are social media in vanzarile

www.relevance.ro

Multumesc!

Toader IONUTCEO & cofounder

0723 50 70 60

[email protected]