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    Marketing Selection and Retail Location

    Analysis

    Marketing Selection and Retail Location

    Analysis

    Chapter 7

    Copyright 2005 by South-Western, a division of Thomson Learning. All rights reserved.

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    Learning Objectives

    Learning Objectives

    Explain the criteria used in selecting a target market.

    Identify the different options, both store-based andnonstore-based, for effectively reaching a targetmarket and identify the advantages and disadvantagesof business districts, shopping centers, andfreestanding units as sites for retail location.

    Define geographic information systems (GIS) anddiscuss their potential uses in a retail enterprise.

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    Learning Objectives

    Learning Objectives

    Describe the various factors to consider in identifyingthe most attractive geographic market for a new store.

    Discuss the various attributes to consider inevaluating retail sites within a retail market.

    Explain how to select the best geographic site for astore.

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    Selecting a Target Market

    Selecting a Target Market

    Home Page

    Is the introductory or first material viewers see whenthey access a retailers Internet site. It is the equivalentto a retailers store-front in the physical world.

    Virtual Store

    Is the collection of all the pages of information on theretailers Internet site.

    Ease of Access

    Refers to the consumers ability to easily and quicklyfind a retailers Web site in cyberspace.

    LO 1

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    Selecting a Target Market

    Selecting a Target Market

    Market Segmentation

    Identifying a Target Market

    LO 1

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    Selecting a Target Market

    Selecting a Target Market

    Market Segmentation

    Is dividing of a heterogeneous consumer population into smaller,more homogenous groups on demographic, economic,

    psychographic, and behavioral characteristics. Market segment should be measurable.

    Market should be accessible.

    Market should be substantial enough to be profitable.

    Target market

    Is the group of customers that the retailer is seeking to serve

    LO 1

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    Ease of AccessEase of Access

    LO 1:Exhibit 7.1

    Number of Web Sites

    Difficulty FindingDesired Site

    Through Search

    Engine

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    Target MarketTarget Market

    The Limited has a well-defined target market:the moderate-income,

    career-oriented womanwho is fashionconscious.

    LO 1

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    Location of Store-Based RetailersLocation of Store-Based Retailers

    Store-Based Retailers operate from a fixed storelocation that requires customers to travel to the storeto view and select merchandise or service.

    Nonstore-Based Retailers intercept customers athome, at work, or at a place other than a store wherethey might be susceptible to purchasing.

    LO 2

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    Retail Formats for Accessing a Target MarketRetail Formats for Accessing a Target Market

    LO 2:Exhibit 7.2

    Retail Formats

    Store-Based Nonstore-Based

    Freestanding

    Business

    District

    Nontraditional

    Shopping

    Centers/Malls

    Interactive

    TV

    Mail-Order

    Internet

    Automated

    Merchandising

    Systems

    Direct

    Selling

    Street

    Peddling

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    Location of Store-Based RetailersLocation of Store-Based Retailers

    Central Business Districts (CBD) usually consists ofan unplanned shopping area around the geographicpoint at which all public transportation systems

    converge; it is usually in the center of the city andoften where the city originated historically.

    Secondary Business District (SBD) is a shopping areathat is smaller than the CBD and that revolves aroundat least one department or variety store at a major

    street intersection.

    LO 2

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    Location of Store-Based RetailersLocation of Store-Based Retailers

    Neighborhood Business District (NBD) is a choppingarea that evolves to satisfy the convenience-orientedshopping needs of a neighborhood, generally contains

    several small stores (with the major retailer being asupermarket or a variety store), and its located on amajor artery of a residential area.

    Shopping Center (or mall) is a centrally owned ormanaged shopping district that is planned, has

    balanced tenancy (the stores complement each otherin merchandise offerings), and is surrounded byparking facilities.

    LO 2

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    Location of Store-Based RetailersLocation of Store-Based Retailers

    Anchor Stores are the stores in a shopping center thatare the most the most dominant and are expected todraw customers to the shopping center.

    Free-Standing Retailer generally locates along majortraffic arteries and does not have any adjacentretailers to share traffic with.

    LO 2

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    Shopping Center Advantages over a CBDShopping Center Advantages over a CBD

    Heavy traffic resulting from the wide range of productofferings.

    Cooperative planning and sharing of common

    resources.

    Access to highways and availability of parking.

    Lower crime rate.

    Clean, neat environment.

    LO 2

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    Shopping Center DisadvantagesShopping Center Disadvantages

    Inflexible store hours (open during mall hours only).

    High rents.

    Restrictions as to what merchandise the retailer maysell.

    Inflexible operations and required membership in thecenters merchant organization.

    Possibility of too much competition and the fact that

    much of the traffic is not interested in a perticularproduct offering.

    Dominance of the smaller stores by the anchortenants.

    LO 2

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    Advantages of Freestanding RetailingAdvantages of Freestanding Retailing

    Lack of direct competition.

    Generally lower rents.

    Freedom in operations and hours.Facilities that can be adapted to individual needs.

    Inexpensive parking.

    LO 2

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    Limitations of Freestanding RetailingLimitations of Freestanding Retailing

    Lack of drawing power from complementary stores.

    Difficulties in attracting customers for the initial visit.

    Higher advertising and promotional costs.Operating costs that cannot be shared with others.

    Stores that may have to be built rather than rented.

    Zoning laws that may restrict some activities.

    LO 2

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    Nonstore-based Retail FormatsNonstore-based Retail Formats

    Direct Selling

    Street Peddling

    Interactive TVMail-Order

    Internet

    Automated Merchandising Systems

    LO 2

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    ISCS Shopping Center DefinitionsISCS Shopping Center Definitions

    LO 2

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    ISCS Shopping Center DefinitionsISCS Shopping Center Definitions

    LO 2

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    Typical Size & Trading Area of Shopping CentersTypical Size & Trading Area of Shopping Centers

    LO 2

    Type of Shopping

    Center

    Neighborhood

    Gross Leasable

    Square Feet

    30,000 to 150,000

    Primary Trade Area3 Miles

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    Typical Size & Trading Area of Shopping CentersTypical Size & Trading Area of Shopping Centers

    LO 2

    Type of Shopping

    Center

    Community

    Gross Leasable

    Square Feet

    100,000 to 350,000

    Primary Trade Area3-6 Miles

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    Typical Size & Trading Area of Shopping CentersTypical Size & Trading Area of Shopping Centers

    LO 2

    Type of Shopping

    Center

    Regional

    Gross Leasable

    Square Feet

    400,000 to 800,000

    Primary Trade Area5-15 Miles

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    Typical Size & Trading Area of Shopping CentersTypical Size & Trading Area of Shopping Centers

    LO 2

    Type of Shopping

    Center

    Super-Regional

    Gross Leasable

    Square Feet

    800,000

    Primary Trade Area5-25 Miles

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    Question to PonderQuestion to Ponder

    Given the wide variety of locations available to targetspecific consumer groups, what new locations willprovide the greatest opportunities for the retailers of

    tomorrow?

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    Geographic Information SystemsGeographic Information Systems

    Thematic Maps

    Uses of GIS

    LO 3

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    Geographic Information SystemsGeographic Information Systems

    Geographic Information System (GIS) is acomputerized system that combines physicalgeography with cultural geography.

    Culture is the buffer that people have created betweenthemselves and the raw physical environment andincludes the characteristics of the population, humanlycreated objects, and mobile physical structures.

    LO 3

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    Geographic Information SystemsGeographic Information Systems

    Thematic Maps use visual techniques such as colors,shading, and lines to display cultural characteristics ofthe physical space.

    LO 3

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    GIS ComponentsGIS Components

    LO 3:Exhibit 7.4

    Data

    Inputs

    Physical GeographyLatitude/LongitudeLand/Water

    TerrainRainfall/SnowTemperature

    Cultural GeographyDemographicsManmade StructuresConsumption Patterns

    Work PatternsLeisure BehaviorDeviant Behavior

    GIS

    (Data Aggregation and

    Analysis via Computer)

    Output

    Maps and Other

    Displays of Information

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    Uses ofGISUses ofGIS

    Market selection.

    Site analysis.

    Trade area definition.New store cannibalization.

    Advertising management.

    Merchandise management.

    Evaluation of store managers.

    LO 3

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    Market IdentificationMarket Identification

    Retail Location Theories

    Market Demand Potential

    Market Supply Factors

    LO 4

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    Selecting a Retail LocationSelecting a Retail Location

    LO 4:Exhibit 7.5

    Identify the most attractive

    markets in which to operate

    Select the best site(s)

    available

    Identify the most attractive

    sites that are available

    within each market

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    Market IdentificationMarket Identification

    Trading Area

    Is the geographic area from which a retailer, or groupof retailers, or community draws its customers.

    LO 4

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    Retail Location TheoriesRetail Location Theories

    Retail Gravity Theory

    Saturation Theory

    Buying Power Inde

    x

    LO 4

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    Retail Location TheoriesRetail Location Theories

    Retail Gravity Theory

    Suggests that there are underlying consistencies inshopping behavior that yield to mathematical analysis

    and prediction based on the notion or concept ofgravity.

    LO 4

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    Retail Location TheoriesRetail Location Theories

    Reillys Law of Retail Gravitation based on Newtoniangravitational principles, explains how large urbanizedareas attract customers from smaller rural

    communities.

    LO 4

    Dab

    d

    1 +Pb

    Pa

    =

    whereDab is the breaking point from city A, measured in miles along theroad to city B;

    dis the distance between city A and city B along the major highway;

    Pa is the population of city A; and

    Pb is the population of city B.

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    Retail Location TheoriesRetail Location Theories

    Point of Indifference

    Is the extremity of a citys trading area wherehouseholds would be indifferent between shopping in

    that city or an alternative city in a differentgeographical direction.

    LO 4

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    Trading Area for City ATrading Area for City A

    LO 4:Exhibit 7.6

    City B

    (Population 14,000)

    3.5 miles

    City A(Population 240,000)

    City C

    (Population 21,000)

    1

    4.5m

    iles

    1.3 miles

    X

    YZ 3.7 miles

    3.2 miles

    City D

    (Population 30,000)

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    Retail Location TheoriesRetail Location Theories

    Saturation Theory

    Examines how the demand for goods and services of apotential trading area is being served by current retail

    establishments in comparison with other potentialmarkets.

    LO 4

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    Retail Location TheoriesRetail Location Theories

    Retail Store Saturation is a condition where there isjust enough store facilities for a given type of store toefficiently and satisfactorily serve the population andyield a fair profit to the owners.

    Understored is a condition in a community where thenumber of stores in relation to households is relativelylow so that engaging in retailing is an attractiveeconomic endeavor.

    Overstored is a condition in a community where thenumber of stores in relation to households is so largethat engaging in retailing is usually unprofitable ormarginally profitable.

    LO 4

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    Retail Location TheoriesRetail Location Theories

    Index of Retail Saturation (IRS) is the ratio of demandfor a product (households in the geographic areamultiplied by annual retail expenditures for a particularline of trade per household) divided by availablesupply (the square footage of retail facilities of aparticular line of trade in a geographic area).

    LO 4

    IRS = (H X RE)/RF

    Where IRS is the index

    of retail saturation for and area;H is the number of households in the area;RE is the annual retail expenditures for a particular line of tradeper household in the area;RF is the square footage of retail facilities of a particular line oftrade in the area (including square footage of the proposedstore).

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    Retail Location TheoriesRetail Location Theories

    Buying Power Index (BPI) is an indicator of a marketsoverall retail potential and is composed of theweighted measures of effective buying income(personal income, including all nontax payments suchas social security, minus all taxes), retail sales, andpopulation size.

    LO 4

    BPI = 0.5(the areas percentage of U.S. effective buying income)

    + 0.3(the areas percentage of U.S. retail sales)+ 0.2(the areas percentage of U.S. population)

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    Market Demand PotentialMarket Demand Potential

    Population Characteristics

    Buyer Behavior Characteristics

    Household Income

    Household Age Profile

    Household Composition

    Community Life Cycle

    Population Density

    Mobility

    LO 4

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    Identifying Communities with High Demand Potential forFast-Food Drive-In RestaurantIdentifying Communities with High Demand Potential forFast-Food Drive-In Restaurant

    LO 4:Exhibit 7.7

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    Market Supply FactorsMarket Supply Factors

    Square Feet Per Store

    Square Feet PerEmployee

    Growth in StoresQuality of Competition

    LO 4

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    Site AnalysisSite Analysis

    Site Analysis

    Is the evaluation of the density of demand and supplywithin each market with the goal of identifying the best

    retail site(s).

    Size of Trading Areas

    Description of Trading Area

    Demand Density

    Supply Density

    Site Availability

    LO 5

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    Site AnalysisSite Analysis

    Size of Trading Areas

    Description of Trading Area

    Demand DensitySupply Density

    Site Availability

    LO 5

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    Customer Spotting Map for a SupermarketCustomer Spotting Map for a Supermarket

    LO 5:Exhibit 7.8City Limits

    Store

    4 miles from

    store 3 miles from

    store

    1 mile from

    store

    2 miles from

    store

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    PSYTEUSA ClusterDemographicPSYTEUSA ClusterDemographic

    LO 5:Exhibit 7.9

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    Demand DensityDemand Density

    Demand Density

    Is the extent to which the potential demand for theretailers goods and services is concentrated in certain

    census tracts, ZIP code areas, or parts of thecommunity.

    LO 5

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    Demand Density MapDemand Density Map

    LO 5:Exhibit 7.10

    Three-Variable Demand-Density Map

    Variable 1 = Median income over $22,000Variable 2 = Households per square mile

    greater than 1,200Variable 3 = Average growth in population

    over last 3 years in excess of3 percent per year

    Number ofVariables Met

    0 1 2 3

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    Supply DensitySupply Density

    Supply Density

    The extent to which retailers are concentrated indifferent areas of the market under question.

    LO 5

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    Store Density and Site Availability MapStore Density and Site Availability Map

    LO 5:Exhibit 7.11

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    Checklist for Site EvaluationsChecklist for Site Evaluations

    LO 5:Exhibit 7.12Local Demographics

    Population and/or household base

    Population growth potential

    Lifestyles of consumers

    Income potential

    Age makeup

    Population of nearby special markets, that is,daytime workers, students, and tourists, if

    applicable

    Occupation mix

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    Checklist for Site EvaluationsChecklist for Site Evaluations

    LO 5:Exhibit 7.12Traffic Flow and Accessibility

    Number and type of vehicles passing location

    Access of vehicles to location

    Number and type of pedestrians passing location

    Availability of mass transit, if applicable

    Accessibility of major highway artery

    Quality of access streets

    Level of street congestion

    Presence of physical barriers that affect trade areashape

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    Checklist for Site EvaluationsChecklist for Site Evaluations

    LO 5:Exhibit 7.12Retail Competition

    Number and types of stores in area

    Analysis of key players in general area

    Competitiveness of other merchants

    Number and location of direct competitors in area

    Possibility of joint promotions with local merchants

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    Checklist for Site EvaluationsChecklist for Site Evaluations

    LO 5:Exhibit 7.12Site CharacteristicNumber of parking spaces available

    Distance of parking areas

    Ease of access for delivery

    Visibility of site from streetHistory of the site

    Compatibility of neighboring stores

    Size and shape of lot

    Condition of existing building

    Ease of entrance and e

    xit for trafficEase of access for handicapped customers

    Restrictions on sign usage

    Building safety code restrictions

    Type of zoning

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    Checklist for Site EvaluationsChecklist for Site Evaluations

    LO 5:Exhibit 7.12Cost Factors

    Terms of lease/rent agreement

    Basic rent payments

    Length of lease

    Local taxes

    Operations and maintenance cost

    Restrictive clauses in lease

    Membership in local merchants association required

    Voluntary regulations by local merchants

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    Site SelectionSite Selection

    100 Percent Location

    Is when there is no better use for a site than the retailstore that is being planned for that site.

    LO 6

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    Site SelectionSite Selection

    Nature of Site

    Terms of Purchase or Lease

    Expected Profitability

    LO 6

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    Nature of SiteNature of Site

    Traffic Characteristics

    Types ofNeighbors

    LO 6

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    Nature of SiteNature of Site

    Store Compatibility

    Exists when two similar retail businesses locate nextto or nearby each other and they realize a sales

    volume greater than what they would have achieved ifthey were located apart from each other.

    LO 6

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    Terms of Purchase or LeaseTerms of Purchase or Lease

    Length of lease

    Exclusivity clause

    Guaranteed traffic rate

    Anchor clause

    LO 6

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    Expected ProfitabilityExpected Profitability

    Net profit margin

    Asset turnover

    Return on assets

    LO 6

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    If Retailers Could Select TheirNeighborsIf Retailers Could Select TheirNeighbors

    LO 6

    Fast-food restaurant Gas service stationHealth food store Fitness center, medical center

    Recycled merchandise Supercenter Home improvement store Supercenter Hardware store Wholesale club, supermarketZales Jewelry Sears, JCPenney, MervynsRecord Giant Wal-Mart; Kmart

    Payless Shoes Supercenters, KinderCareLongs Drug Stores TJMaxx, KmartCato Fashion Kmart; Wal-MartBennetton Nordstron; BloomingdalesNursery and Crafts Toys R Us; Circuit City

    Retailer Next to