retail presentation
TRANSCRIPT
divisionsinc.com
Uninterrupted
PEACE OF MINDAN EXTENSION OF YOU.
A Focus on Retail Stores
LANDSCAPINGLOT SWEEPINGSNOW & ICE REMOVALPLUMBINGELECTRICALPRESSURE WASHING
divisionsinc.com
COMPANY OVERVIEW
A 360˚ Solution to Manage Your Facilities
Divisions Inc. Maintenance Group was founded in 1999 and provides Retail Clients with a full service approach to manage their CAM services. Over the past 10 years, Divisions Inc. has expanded its offices into 25+ states, with national coverage. With an averaged growth rate of 53% per year, Divisions Inc. is on track to meet forecasted revenues of $65,000,000 for 2010.
The company is owned and operated by its 5 founding partners, each activelyinvolved in the company’s daily activities.
A balance of structure, open communication and delivery of a superior customer experience have proven to be the keys to our continued success.
divisionsinc.com
COMPANY OVERVIEW
Structured for Accountability. . . and Growth
LAYE
RED
AC
CO
UN
TAB
ILIT
Y
REGIONALMANAGER
DISTRICTMANAGER
ACCOUNTMANAGERS
CUSTOMERSERVICE
REPS24/365
A DEDICATED CORPORATEACCOUNT MANAGEMENT TEAM
AVG. GROWTH/YEAR 53%
45,000,000
40,000,000
35,000,000
30,000,000
25,000,000
20,000,000
15,000,000
10,000,000
5,000,000
50,000,000
55,000,000
60,000,000
2009 2010
65,000,000
2006 2007 20082005200420032002200120001999
15,000,000
10,000,000
5,000,000
2009 20102006 2007 20082005200420032002200120001999
divisionsinc.com
Professional Facilities Maintenance Services
SERVICES
LandscapingLandscape maintenance packages to beautify the appearance of your store. Services available: turf maintenance, fertilization, mulching, pruning, weed control and irrigation maintenance.
Lot SweepingComplete sweeping services executed 365 days out of the year. Frequency of service can be tailored to fit the needs of your store or complex. Services include sweeping of the parking lot, dock, and gutter areas, blowing off walks and entrances and hand picking landscaping areas.
Snow and Ice RemovalKeeping your store open and safe for customers/associates during the most inclement weather. One of the largest snow and ice removal providers in the US; member of SIMA (Snow and Ice Management Assoc.)
divisionsinc.com
Professional Facilities Maintenance Services
SERVICES
PlumbingWith expert plumbing professionals, we can handle all of your plumbing and drain cleaning needs, including faucet and commode replacement, backflow testing and more.
ElectricalOur licensed electricians are able to handle a variety of electrical solutions on a regular basis. Including bulb and ballast replacement, power drops, electrical installations and more.
Pressure WashingLocal and state environmentally regulated pressure washing services to include front entrances, trash receptacle areas, as well as store fronts on a scheduled basis or one-time service calls. Our technicians work with heated pressure washing machines equipped with water reclamation systems.
divisionsinc.com
What Sets Us Apart
KEY SUCCESS DRIVERS
Superior RFP ProcessDivision Inc. self performs all contract RFP’s for our customers. We utilize fair industry standard rates for labor and materials while recording quantities, insuring that the integrity of the “scope of work” remains intact and a sustainable contract is executed.
Interactive Voice Response SystemDo you know who is on your property? We do. Our IVR system allows us to manage any job from start to finish, en-suring Uninterrupted Peace of Mind.
Field PersonnelEmploying regional managers, district managers and account reps present in all our service areas, we areaggressively increasing our visibility and customer service to maintain a 65 to 1 store to account manager ratio. This is by far the lowest in the industry and will allow us to increase customer satisfaction.
Geo-Tagged CamerasThis technology will allow us to capture HD photos of customers’ properties and email them simultaneously.
divisionsinc.com
KEY SUCCESS DRIVERS
What Sets Us Apart
Divisions Inc. has invested greatly in technology and reporting tools that opens access andaccountability to our clients.
On-demand ReportingDivision’s internal Customer Reporting system allows customers to view any reports that help manage their business units or budgets.
For example, clients can examine the complete Service cycle response time, measuring the time between receiving a call to job completion.
divisionsinc.com
SUCCESS STORIES
By continuing to deliver on our approach to service and accountability, Divisions Inc. has built solid relationships with a growing list of key retailers.
divisionsinc.com
REFERENCES
By providing expertise in facilities management for top retailers across the country, our clients are happy to support us.
Paula CerneyRegional Sr. Manager1400 W. Dundee [email protected] 630-635-9626
Jeff Adam P.E.Kohl’s Sr. Manager CAMN56 W17000 Ridgewood Drive Menomonee Falls, [email protected]
Randy HausmannProgram Manager Facility ManagementOne CVS Drive Woonsocket, RI [email protected]
divisionsinc.com
LOCATIONS
NATIONAL REACH
Divisions Inc. creates a local presence and relationships to better our local communities.
Atlanta, GAAkron, OHCincinnati, OHColumbus, OHDallas, TX Denver, CO Fort Lauderdale, FL Fort Worth, TXHouston, TX Indianapolis, INJacksonville, FLKansas City, KS Louisville, KY Orlando, FL Phoenix, AZ Pittsburgh, PASan Antonio, TXSt. Louis, MOTampa, FLWest Palm Beach, FL
Office LocationsContracted Maintenance ServicesOpening 2010Richmond, VASeattle, WACharlotte, NCLas Vegas, NV
divisionsinc.com
Uninterrupted
PEACE OF MINDAN EXTENSION OF YOU.
Uninterrupted
PEACE OF MINDAN EXTENSION OF YOU.
CONTACT US
CORPORATEHEADQUARTERS
One Riverfront Place, Suite 510Newport, KY 41071T: 877-448-9730F: 859-448-0124divisionsinc.com
LANDSCAPING
LOT SWEEPING
SNOW & ICE REMOVAL
PLUMBING
ELECTRICAL
PRESSURE WASHING