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Your curriculum planning tool 2017-18

retail. Product guide

Open up our progression map to plot your learner journeys and plan your curriculum.

MAP KEY1 Retail

2 Business and Enterprise

3 Customer Service

4 Sales

retail. Progression map

Awareness Suite | Equality and Diversity | Employability | Learning to Learn | Personal and Social Development | Functional Skills | English and Maths

UPA UCAS PointsPerformance Points Workforce OptionsHigher EducationApprenticeship H W For details on the many qualifications that will support learners’ general progression, please see our Supporting Qualifications document which provides information on all of the qualifications found below.All qualifications in this map are eligible for funding. Please check the ESFA Hub and relevant Funding Rules or Guidance for confirmation on which funding streams they’re eligible under plus the learner eligibility criteria.

This progression map details many of the qualifications available within this sector but is just a taster of what we have to offer. Please visit our websites www.ncfe.org.uk and www.cache.org.uk to view our full portfolio.

Level 1 Award In Retail Knowledge

Workforce options include:• Store Manager• Department Manager• Craft Expert• Style Advisor

Occupational Studies Suite from Entry Level - Level 2

Level 2 Certificate in Understanding Retail Operations

Level 3 Diploma in Retail Skills (Various pathways including: Visual Merchandising, Sales Professional and Management)

Level 3 Certificate in Retail Knowledge

Level 2 Diploma in Skills for Business (Various pathways including: Retail, Sales and Marketing)

Level 3 Diploma in Skills for Business (Various pathways including: Retail, Sales and Marketing)

Level 3 Applied General Certificate in Business and Enterprise

V Certs in Business andEnterprise

Level 3 Diploma in Customer ServiceLevel 1 Certificate in Customer Service Level 2 Diploma in Customer Service

Level 3 Certificate in Principles of Customer Service

Level 2 Certificate in Principles of Customer Service

Level 2 Certificate in Principles of Sales

Level 2 NVQ Certificate in Sales

Level 3 Certificate in Principles of Sales

Level 3 NVQ Diploma in Sales

H

W

Workforce options include:• Customer Relationship Manager• Team Leader• Key Account Manager

A

A

AA

A

A

P

WWorkforce options include:• Sales Manager• Telesales Professional• Sales Person

P U

A

A

U

Level 2 Certificate in Retail Skills

Level 2 Certificate in Retail Knowledge

Level 2 Diploma in Retail Skills

AAA

Workforce options include:• Retail Assistant• Customer Service Assistant• Stockroom Assistant

W

Enterprise Skills Suite from Entry Level - Level 2

W

Level 3 Award and Extended Award in Higher Level Studies

U

1

2

3

4

1

Your curriculum

planning tool.Whether you’re based in a college, training provider or school, this document has been designed to help you plan which qualifications you’d like to deliver.

Remember to visit www.ncfe.org.uk and www.cache.org.uk to view our full portfolio of qualifications across all sectors.

Visit ncfe.org.uk Email [email protected] Call 0191 239 8000* 2

Using this product guideQualifications are grouped into subject areas which makes the document easy to navigate.

This is the qualification title.

This is the qualification reference number.

If the qualification is a V Cert, the V Certs logo will appear here.

This is the recommended entry age for the qualification.

The icons in this area are intended to give you more information about each of the qualifications. This includes funding, points and learning resources. Please see the key to find out what each icon means.

This feature helps you to understand which qualifications complement the one you’re looking at.

The credit value (if applicable) for the qualification will appear here.

If support materials are available for the qualification, we’ll list who they’re supplied by here.

Understanding the qualification pagesA

B

C

D

E

F

G

H

PP

This V Cert features on the list of DfE approved qualifications and will be recognised in the 2019 KS4 Performance Tables.

Level 1 Technical Award in Business and Enterprise603/0835/7

Minimum entry age:

14

Facts and Figures

Qualification no/Learning Aim Reference: Credit value: A

Guided Learning Hours (GLH): 120 and a 2 hour external assessment Total Qualification Time (TQT): 182 Performance Measures: Approved in the 2019 DfE Performance Tables

Support materials available from: NCFE

LRA

If you’re interested in this qualification you may also be interested in:

• Level 2 Technical Award in Business and Enterprise

A

B

C

DE

F

H

G

A

ALL

ESF

LE

LF

WDF

LP

LRA

PFE

PP

UCAS

Licence to Practice

Learning Resources Available

Preparation for Employment

Performance Points

UCAS

Apprenticeship

Advanced Learner Loans

European Social Fund

Legal Entitlement

Local Flexibility

Workforce Development Fund

Funding available for 16-19 year olds

Key

Funding icons

Generic icons

Visit ncfe.org.uk Email [email protected] Call 0191 239 8000*3

Working together

Hallmark EducationHallmark Education publishes high quality learning resources to support the cost-effective delivery of a wide range of NCFE qualifications.

The team at Hallmark has been helping NCFE centres for over 10 years.

With a wealth of experience in educational publishing, learner recruitment, tutor training and audit compliance, Hallmark can offer services including:

• high quality learning resources

• tutor support

• consultancy

• employer engagement and learner find.

Website: www.hallmarkeducation.org.uk

Email: [email protected]

Phone: 01332 410 067

working together.The best teams work together as a unit to achieve outstanding results. That’s why we work with a network of established third parties to provide a wide range of materials to support our qualifications. Here you’ll find further information about each third party and how they can help you.

Hodder EducationHodder Education, winner of the Bookseller Industry Awards for ‘Educational, Academic and Professional Publisher of the Year’ 2015 and 2016, publishes a wide range of market-focused innovative print resources and digital services, designed for core UK and key international markets.

Hodder Education is one of the largest school publishers in the UK, trusted to help teachers teach and students learn through its wide range of high quality resources, and training events. Hodder Education supports the curriculum in almost every subject area and at every level, selling to over 140 countries worldwide.

Website: www.hoddereducation.co.uk


Phone: 01235 827 720

Visit ncfe.org.uk Email [email protected] Call 0191 239 8000* 4

Working together

Learning Curve GroupLearning Curve Group (LCG) supports over 130 NCFE and CACHE centres with strategies that increase adult learning engagement. Their services include:

• low-risk, high-quality subcontracting of AEB funding with excellent success rates and a focus on local priorities

• NCFE and CACHE approved learning and assessment content, available both online and in paper formats, for AEB and loan funded provision

• an innovative online learning platform that helps embed the principles of Prevent, Safeguarding and British Values

• consultancy services led by respected FE specialist Beej Kaczmarczyk

• recruitment of applicants for PAYE and self-employed vacancies

• support with links to levy paying employers.

LCG aims to maximise your offer around loans, levy and localism whilst also enabling best practice that keeps learners safe.

Website: www.learningcurvegroup.co.uk


Phone: 01388 777 129

The Skills NetworkThe Skills Network is one of the UK’s most successful providers of technology-enabled training and skills solutions.

We support educators, employers and learners across the UK, and internationally, by developing and delivering effective and innovative skills training and published educational content. We currently pride ourselves on having an overall achievement rate of 91%.

Constantly developing new, innovative and engaging ways to deliver learning and training opportunities, we strive to maintain and improve on our market-leading status.

Website: www.theskillsnetwork.com


Phone: 01757 210 022

Laser SystemsLaser Systems team members are education professionals with a wealth of knowledge and experience in quality and assessment, and have created an e-portfolio which is intuitive for both assessing teams and learners.

As well as an industry-leading e-portfolio, Laser Systems also provides high-quality online learning resources for full qualifications and CPD short courses. Learning resources combine filmed tutorials with a professional presenter, video good practice examples, reading, extended learning, and an interactive quiz. For full qualifications, available learning resources cover knowledge for each learning outcome. Laser Systems prides itself on its customer service, providing support and guidance for Laser users from day one, and takes part in events and standardisation days alongside NCFE and CACHE.

Website: www.laserlearning.co.uk


Phone: 01753 584 112

product guide.

5

Retail

We also offer product guides in the following sectors:

• Business Administration and Management • Education, Training and Assessment• Catering and Hospitality • Health and Social Care / Health and Science• Children and Young People • Sport, Public Services and Travel• Creative, Design and Digital • Transport, Engineering and Construction• Early Years Education

For details on the many qualifications that will support learners’ general progression, please see our Supporting Qualifications document.

Visit ncfe.org.uk Email [email protected] Call 0191 239 8000*

Retail

6

Entry Level 3 Award in Exploring Occupational Studies for the WorkplaceEntry Level 3 Award/Certificate/Diploma in Occupational Studies for the Workplace

: 601/1073/9 AWARD: 601/1186/0 CERTIFICATE: 601/1185/9 DIPLOMA: 601/1015/6

Minimum entry age:

14

Facts and Figures

Qualification no/Learning Aim Reference:

AWARD: 601/1186/0 CERTIFICATE: 601/1185/9 DIPLOMA: 601/1015/6

Credit value: 3

AWARD: 6 CERTIFICATE: 13 DIPLOMA: 37

Guided Learning Hours (GLH): 24 AWARD: 40 CERTIFICATE: 100 DIPLOMA: 328Total Qualification Time (TQT): 30 AWARD: 60

CERTIFICATE: 130 DIPLOMA: 370


Level 1 Award in Exploring Occupational Studies for the WorkplaceLevel 1 Award/Certificate/Diploma in Occupational Studies for the Workplace

: 601/1086/7 AWARD: 601/1087/9 CERTIFICATE: 601/1088/0 DIPLOMA: 601/1089/2

Minimum entry age:

14

Facts and Figures


AWARD: 601/1087/9 CERTIFICATE: 601/1088/0 DIPLOMA: 601/1089/2

Credit value: 3





LRA

ESF

ESF

Occupational Studies

LF

LF

LRA

If you’re interested in these qualifications you may also be interested in:

• Functional Skills qualification in Information and Communication Technology (ICT) at Entry Level 3


Retail

Entry Level 3 Award in Developing Enterprise Skills601/4148/7

Minimum entry age:

14

Facts and Figures

Qualification no/Learning Aim Reference: 601/4148/7

Credit value: 6

Guided Learning Hours (GLH): 45 Total Qualification Time (TQT): 60

Level 1 Award in Investigating and Developing Enterprise SkillsINVESTIGATING: 601/4145/1 DEVELOPING: 601/4143/8

Minimum entry age:

14

Facts and Figures

Qualification no/Learning Aim Reference: INVESTIGATING: DEVELOPING: 601/4143/8

Credit value: INVESTIGATING: 2 DEVELOPING: 9

Guided Learning Hours (GLH): INVESTIGATING: 15 DEVELOPING: 75 Total Qualification Time (TQT): INVESTIGATING: 20 DEVELOPING: 90

LF

ESF

LF

ESF

Enterprise Skills

Facts and Figures


AWARD: 601/1424/1 CERTIFICATE: 601/1423/X DIPLOMA: 601/1425/3

Credit value: 3





Level 2 Award in Exploring Occupational Studies for the WorkplaceLevel 2 Award/Certificate/Diploma in Occupational Studies for the Workplace

: 601/1497/6 AWARD: 601/1424/1 CERTIFICATE: 601/1423/X DIPLOMA: 601/1425/3

Minimum entry age:

14LRA

ESF LF


Retail

8

Level 2 Award and Certificate in Investigating and Developing Enterprise Skills

: 601/4144/X: 601/4146/3

Minimum entry age:

14

Facts and Figures

Qualification no/Learning Aim Reference: INVESTIGATING: DEVELOPING: 601/4146/3

Credit value: INVESTIGATING: 4 DEVELOPING: 15

Guided Learning Hours (GLH): : 40 : 145 Total Qualification Time (TQT): : 40 : 150

LF

ESF

PP

PP

Business and Enterprise



Minimum entry age:

14

Facts and Figures






Minimum entry age:

14

Facts and Figures




LRA

LRA


Retail

This qualification features on the list of DfE approved Applied General qualifications and will be recognised in the 2019 16-19 Performance Tables.

Level 3 Applied General Certificate in Business and Enterprise601/8908/3

Minimum entry age:

16

Facts and Figures


Credit value: A

Guided Learning Hours (GLH): 360 and a 2 hour external assessment Total Qualification Time (TQT): 540



Level 1 Certificate in Business and Enterprise601/0315/2

Minimum entry age:

14

Facts and Figures


Credit value: A

Guided Learning Hours (GLH): 120 Total Qualification Time (TQT): 180Performance Measures: Approved in the 2018 DfE Performance Tables


This V Cert features on the list of DfE approved qualifications and will be recognised in the 2018 and 2019 KS4 Performance Tables.

Level 2 Certificate in Business and Enterprise601/0048/5

Minimum entry age:

14

Facts and Figures


Credit value: A

Guided Learning Hours (GLH): 120 and a 5 hour external assessment Total Qualification Time (TQT): 185Performance Measures: Approved in the 2018 and 2019 DfE Performance Tables

Support materials available from: iAchieve

PP

PP

LRA

LRA

PP

LRA

LE

ESF

UCAS


Retail

10

Retail

Level 1 Award in Retail Knowledge601/7957/0

Minimum entry age:

14

Facts and Figures


Credit value: 7



ESF LF


• Level 2 Certificate in Retail Skills

Level 2 Certificate in Retail Knowledge600/2139/1

Minimum entry age:

14

Facts and Figures


Credit value: 14



A

ESF

LF

Level 3 Certificate in Retail Knowledge600/2140/8

Minimum entry age:

14

Facts and Figures


Credit value: 16



A

LRA

LRA

LRA

ALL


Retail

We can support you in navigating your end-point assessment opportunity.

NCFE is an approved end-point assessment organisation currently on the register for the following subject areas:

• Customer Service• Leadership and Management• Associate Project Management• Retail• Hospitality.

Visit: ncfe.org.uk/end-point-assessment Email: [email protected] Call: 0191 240 8950


Retail

12

Level 2 Certificate in Understanding Retail Operations601/3338/7

Minimum entry age:

16

Facts and Figures


Credit value: 18


Support materials available from: The Skills Network • Learning Curve Group

LFESF


• Level 2 Diploma in Retail Skills

• Level 3 Certificate in Retail Knowledge

Level 2 Certificate in Retail Skills600/4164/X

Minimum entry age:

16

Facts and Figures

Qualification no/Learning Aim Reference: 600/4164/X

Credit value: 24



LF

ESF

A

LRA

LRA

Level 2 Diploma in Retail Skills600/4278/3

Minimum entry age:

16

Facts and Figures


Credit value: 37



LF

ESF

A

LRA


Retail

Level 3 Diploma in Retail Skills (Sales Professional)600/4276/X

Minimum entry age:

16

Facts and Figures

Qualification no/Learning Aim Reference: 600/4276/X

Credit value: 43



ALL

LRA

Level 3 Diploma in Retail Skills (Visual Merchandising)600/4273/4

Minimum entry age:

16

Facts and Figures


Credit value: 53



ALL

LRA

A

A

Level 3 Diploma in Retail Skills (Management)600/4272/2

Minimum entry age:

16

Facts and Figures


Credit value: 43



A

LRA

ALL


Retail

14

LFESF

Skills for Business

LRAALL

Level 2 Diploma in Skills for Business 601/2624/3Level 2 Diploma in Skills for Business: Retail 601/2673/5Level 2 Diploma in Skills for Business:

Sales and Marketing 601/2672/3

Facts and Figures

Level 2 Diploma in Skills for Business


Guided Learning Hours (GLH): 360

Total Qualification Time (TQT): 480

Credit value: 48

Minimum entry age: 14

Level 2 Diploma in Skills for Business: Retail




Credit value: 75


Level 2 Diploma in Skills for Business: Sales and Marketing




Credit value: 72



LRA

UCAS

Level 3 Diploma in Skills for Business 601/2640/1Level 3 Diploma in Skills for Business: Retail 601/2651/6Level 3 Diploma in Skills for Business:

Sales and Marketing 601/2652/8

Minimum entry age:

16

Facts and Figures

Level 3 Diploma in Skills for Business




Credit value: 60


Level 3 Diploma in Skills for Business: Retail




Credit value: 93


Level 3 Diploma in Skills for Business: Sales and Marketing




Credit value: 93




Retail

Higher Level Studies

Level 1 Certificate in Customer Service601/3972/9

Minimum entry age:

14

Facts and Figures


Credit value: 23



LFESF

Customer Service


• Level 3 Certificate in Principles of Business Administration

• Level 3 Certificate in Principles of Management

• Level 3 Certificate in Principles of Customer Service

Level 2 Certificate in Principles of Customer Service601/7070/0

Minimum entry age:

16

Facts and Figures

Qualification no/Learning Aim Reference: Credit value:


Support materials available from: NCFE • The Skills Network • Learning Curve Group

LFESF

LRA

LRA

LRA

UCAS

Level 3 Award and Extended Award in Higher Level StudiesAWARD: 601/7789/5 EXTENDED AWARD: 601/7788/3

Minimum entry age:

14

Facts and Figures

Qualification no/Learning Aim Reference: AWARD: EXTENDED AWARD: 601/7788/3

Guided Learning Hours (GLH): AWARD: 30 EXTENDED AWARD: 60 Total Qualification Time (TQT): AWARD: 45 EXTENDED AWARD: 90


Credit value: AWARD: N/A EXTENDED AWARD: N/A


Retail

16

This year, choose V CertsV Certs are high-quality, technical alternatives to GCSEs designed to provide Key Stage 4 pupils with the knowledge and practical skills they need to succeed.

For more information

Visit: ncfe.org.uk/schoolsEmail: [email protected]: 0191 240 8833


Retail

fast, flexible and functional.

NCFE’s Functional Skills not only equip your learners with the skills they need to get on in work and life, they also offer:

• completely on-demand assessments for Level 1 and Level 2 qualifications

• your learners can sit their external assessments whenever they’re ready - no marking windows

• results will be released 6 working days from the day papers are received at NCFE

• FREE access for all learners to ForSkills Initial Assessments and Diagnostic Tools.

Get started today.call: 0191 240 8833email: [email protected]: ncfe.org.uk


Retail

18

Level 2 Diploma in Customer Service601/3973/0

Minimum entry age:

16

Facts and Figures


Credit value: 45



LF

ESF

A

Level 3 Diploma in Customer Service601/3974/2

Minimum entry age:

16

Facts and Figures


Credit value: 55



ESFA


• Level 3 Diploma in Management


Level 3 Certificate in Principles of Customer Service601/7073/6

Minimum entry age:

16

Facts and Figures


Credit value: N/A


Support materials available from: The Skills Network

ALL

LRA

ALL LRA

LRA


Retail

Level 2 Certificate in Principles of Sales601/7692/1

Minimum entry age:

16

Facts and Figures


Credit value: 18



Level 2 NVQ Certificate in Sales601/7773/1

Minimum entry age:

16

Facts and Figures


Credit value: 22




• Level 3 NVQ Diploma in Sales


• Level 2 Certificate in Principles of Sales


• Level 3 NVQ Diploma in Sales

LF

ESF

A

Sales

ESF

ALL

A

LRA

Level 3 Certificate in Principles of Sales601/7694/5

Minimum entry age:

16

Facts and Figures


Credit value: 16



If you’re interested in this qualification you may also be interested in:• Level 2 Diploma in

Team Leading• Level 2 Certificate

in Principles of Customer Service


• Level 2 Certificate in Equality and Diversity

A

LRA

ALL

LRA

LF


Retail

20

Level 3 NVQ Diploma in Sales601/7758/5

Minimum entry age:

16

Facts and Figures


Credit value: 37





A

ALL

NCFEQ6Quorum Business ParkBenton LaneNewcastle upon TyneNE12 8BT

Call: 0191 239 8000*Email: [email protected]: ncfe.org.uk : @NCFE

*To continue our levels of customer service, telephone calls may be recorded.

retail prodguide full lr - ncfe.org.uk · visual merchandising, sales professional ... learning...

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