return to the workplace 2021 global survey...base: 4,726 online employed adults working...

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RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY A 29-country Ipsos survey Conducted May 21 June 4, 2021 For more information, go to https://www.ipsos.com/en/return-to-the-workplace-global-survey

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Page 1: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY

A 29-country Ipsos survey

Conducted May 21 – June 4, 2021

For more information, go to https://www.ipsos.com/en/return-to-the-workplace-global-survey

Page 2: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey2 ‒

CHANGE IN WORKING ENVIRONMENT VS. BEFORE THE PANDEMICBY COUNTRY

Q. Which best describes

how you are working now?

23%

38%

38%

34%

34%

33%

32%

30%

30%

28%

28%

28%

25%

23%

23%

23%

22%

21%

20%

20%

18%

18%

17%

16%

12%

11%

11%

10%

10%

9%

69%

50%

55%

56%

60%

60%

60%

61%

62%

68%

66%

63%

66%

70%

72%

72%

70%

65%

66%

67%

76%

73%

79%

76%

81%

75%

81%

84%

88%

81%

8%

12%

7%

10%

6%

7%

8%

9%

8%

3%

6%

9%

9%

7%

5%

6%

8%

14%

13%

13%

6%

9%

5%

8%

7%

15%

8%

6%

3%

11%

Global Country Average

Peru

Singapore

India

Argentina

Chile

Colombia

Great Britain

Netherlands

Sweden

Mexico

South Africa

Malaysia

Canada

France

United States

Belgium

Saudi Arabia

Turkey

Brazil

Australia

Italy

Spain

Germany

South Korea

China

Hungary

Poland

Japan

Russia

More from home than before No change Less from home than before

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

Page 3: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey3 ‒

PRE-PANDEMIC WORK ENVIRONMENT

Q. Which best describes

how you were working just

before the pandemic

started early last year?

53%

56%

58%

57%

57%

54%

53%

51%

72%

68%

56%

50%

68%

50%

52%

50%

59%

49%

39%

49%

58%

44%

59%

56%

53%

37%

37%

51%

31%

47%

23%

31%

26%

26%

24%

28%

30%

31%

8%

12%

23%

31%

11%

29%

25%

27%

17%

26%

37%

24%

15%

29%

12%

15%

19%

33%

31%

14%

32%

15%

13%

8%

9%

11%

10%

9%

7%

11%

8%

12%

9%

10%

13%

10%

11%

15%

17%

13%

14%

14%

15%

11%

9%

14%

16%

16%

16%

22%

14%

22%

12%

5%

8%

5%

9%

9%

10%

7%

12%

8%

12%

10%

8%

11%

12%

9%

6%

12%

11%

12%

12%

16%

19%

14%

13%

15%

16%

14%

23%

16%

Global Country Average

Spain

Australia

France

Russia

Sweden

Belgium

Canada

South Korea

China

Saudi Arabia

Poland

Japan

Hungary

Netherlands

Great Britain

United States

Germany

Mexico

Chile

Singapore

Colombia

Turkey

Italy

India

Argentina

Peru

South Africa

Brazil

Malaysia

Mostly/always worked in an office away from home

Mostly/always worked away from home, but not in an office

Mostly/always worked from home

Sometimes worked at home and sometimes away from home

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

76% 24%

87% 13%

83% 17%

83% 17%

82% 18%

82% 18%

82% 18%

82% 18%

80% 20%

80% 20%

80% 21%

80% 20%

79% 21%

79% 21%

77% 23%

77% 24%

76% 24%

76% 24%

76% 24%

74% 27%

73% 27%

73% 27%

72% 28%

72% 28%

72% 29%

70% 30%

67% 33%

65% 35%

63% 37%

62% 38%

% Away

from

home

% At

home

Page 4: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey4 ‒

CURRENT WORK ENVIRONMENT

Q. Which best describes

how you are working now?

39%

72%

58%

67%

62%

46%

44%

44%

46%

49%

37%

42%

40%

35%

51%

48%

44%

31%

28%

29%

28%

22%

29%

23%

30%

24%

35%

26%

20%

16%

22%

13%

21%

9%

12%

29%

31%

31%

28%

21%

33%

26%

26%

31%

14%

16%

19%

30%

27%

26%

24%

29%

20%

24%

17%

22%

10%

15%

22%

23%

25%

6%

16%

10%

15%

17%

15%

17%

14%

16%

20%

21%

24%

27%

17%

21%

29%

27%

26%

38%

31%

26%

36%

36%

36%

34%

33%

43%

34%

41%

14%

9%

6%

14%

11%

8%

10%

8%

12%

14%

10%

11%

10%

8%

18%

15%

8%

13%

19%

8%

17%

24%

15%

17%

18%

20%

22%

16%

24%

20%

Global Country Average

China

Russia

South Korea

Japan

Spain

Poland

Hungary

Australia

Saudi Arabia

Belgium

Germany

France

Canada

Turkey

Italy

United States

Sweden

Mexico

Great Britain

Netherlands

Brazil

India

Chile

Malaysia

Colombia

South Africa

Singapore

Argentina

Peru

Mostly/always working in an office away from home

Mostly/always working away from home, but not in an office

Mostly/always working from home

Sometimes working at home and sometimes away from home

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

61% 39%

85% 15%

79% 21%

76% 24%

75% 26%

75% 25%

75% 25%

75% 25%

74% 26%

70% 30%

70% 30%

68% 32%

66% 34%

66% 34%

65% 35%

65% 35%

63% 37%

61% 39%

56% 44%

54% 46%

53% 47%

51% 50%

49% 51%

47% 53%

46% 54%

46% 54%

45% 55%

42% 58%

42% 58%

40% 60%

% Away

from

home

% At

home

Page 5: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey5 ‒

WORK FROM HOME: IMPACT OF PANDEMIC ON CURRENT SITUATION

Q. Have you always

worked from home or is

your current working

situation a result of COVID-

19?

24%

16%

11%

23%

33%

25%

16%

21%

23%

35%

15%

24%

25%

30%

36%

26%

9%

21%

22%

29%

14%

35%

33%

37%

29%

43%

18%

33%

41%

32%

76%

84%

89%

77%

67%

75%

84%

80%

77%

66%

85%

76%

75%

70%

64%

74%

91%

79%

78%

71%

86%

65%

67%

63%

71%

57%

83%

67%

59%

68%

Global Country Average

Peru

Singapore

Argentina

South Africa

Malaysia

Colombia

Chile

India

Brazil

Netherlands

Great Britain

Mexico

Sweden

United States

Italy

Turkey

Canada

France

Germany

Belgium

Saudi Arabia

Australia

Poland

Hungary

Japan

Spain

South Korea

Russia

China

I have always worked from home, the same amount as I do right now

I am working from home more as a result of COVID-19

Base: 4,726 online employed adults working

mostly/always or sometimes from home aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

39%

60%

58%

57%

55%

54%

54%

53%

51%

50%

47%

46%

44%

39%

37%

36%

35%

35%

34%

32%

30%

30%

26%

25%

25%

25%

25%

24%

21%

15%

%

Answering

Page 6: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey6 ‒

PREDICTIONS FOR SHIFT BACK TO WORK OUTSIDE OF HOME

Q. When do you expect

you will shift back to

working out of your home,

like you did prior to COVID-

19?

27%

58%

48%

37%

36%

35%

50%

38%

32%

26%

36%

30%

22%

45%

37%

31%

30%

17%

23%

14%

20%

20%

19%

17%

17%

12%

23%

12%

11%

8%

24%

15%

22%

24%

24%

26%

10%

21%

27%

32%

20%

26%

33%

9%

16%

21%

19%

33%

24%

33%

23%

24%

24%

27%

24%

26%

12%

21%

17%

19%

15%

4%

3%

6%

12%

7%

21%

10%

17%

11%

9%

21%

21%

6%

8%

9%

6%

23%

2%

19%

26%

19%

8%

15%

18%

35%

21%

19%

7%

18%

18%

9%

17%

5%

17%

19%

5%

10%

11%

19%

15%

11%

10%

20%

26%

21%

24%

14%

25%

17%

10%

17%

33%

22%

19%

16%

29%

34%

45%

28%

17%

13%

11%

27%

11%

13%

14%

21%

13%

12%

20%

13%

13%

20%

14%

18%

20%

15%

26%

18%

20%

21%

16%

19%

23%

11%

15%

14%

20%

27%

Global Country Average

France

Netherlands

Poland

Spain

Sweden

Saudi Arabia

Mexico

Singapore

Colombia

Belgium

China

Turkey

Hungary

United States

Italy

Canada

India

Germany

Chile

Malaysia

Peru

Great Britain

Brazil

Argentina

South Korea

Russia

South Africa

Australia

Japan

Less than 6 months 6 months to a year Over a year Don't think it will ever go back to how it was before No idea

Base: 3,569 online employed adults aged 16-74 across

29 countries who work from home more as a result of

the pandemic

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, South

Africa, and Turkey tend to be more urban, educated,

and/or affluent than the general population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

% Within a year

51%

73%

70%

62%

61%

61%

60%

59%

59%

58%

56%

56%

56%

55%

53%

52%

50%

49%

47%

46%

44%

43%

43%

43%

40%

39%

35%

33%

28%

27%

Page 7: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey7 ‒

PREFERRED WORK ARRANGEMENT ONCE PANDEMIC IS OVER

Q. And in which of these

ways would you prefer to

work once the pandemic is

over?

35%

48%

47%

46%

46%

45%

43%

39%

39%

38%

37%

35%

35%

34%

34%

33%

33%

33%

32%

32%

32%

31%

29%

29%

28%

27%

27%

26%

22%

19%

11%

10%

14%

6%

9%

13%

8%

6%

16%

9%

7%

10%

8%

7%

12%

12%

10%

12%

12%

7%

12%

9%

13%

15%

6%

12%

19%

9%

12%

10%

33%

29%

27%

22%

28%

37%

23%

24%

25%

26%

29%

25%

36%

21%

38%

28%

32%

41%

35%

45%

40%

40%

28%

24%

48%

38%

42%

53%

29%

45%

6%

3%

3%

5%

6%

2%

7%

6%

2%

3%

5%

10%

4%

6%

6%

9%

9%

6%

8%

7%

6%

10%

9%

7%

6%

8%

3%

7%

13%

9%

15%

10%

10%

21%

12%

3%

19%

25%

18%

23%

22%

21%

18%

32%

10%

17%

15%

8%

13%

9%

11%

11%

21%

25%

12%

15%

9%

6%

23%

17%

Global Country Average

South Africa

Singapore

Great Britain

United States

India

Australia

Canada

Netherlands

Sweden

France

Germany

Spain

Belgium

Chile

Italy

Malaysia

Colombia

Argentina

Turkey

Peru

Brazil

South Korea

Hungary

Mexico

Russia

China

Saudi Arabia

Japan

Poland

Prefer to work completely from home/work from home more than I used toPrefer to work from home about as much I used to doPrefer to work completely away from home/work from home less than I used to doOther/Don’t knowNot applicable (the nature of my job means I don't have a choice where I have to work)

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

Page 8: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey8 ‒

SHIFT BACK TO WORKING OUTSIDE OF HOME

Q. When the pandemic is

over and all pandemic

restrictions have been

lifted, if you were working

on average 5 days a week,

how many days per week

would you prefer working

from home?

25%

37%

41%

38%

37%

40%

22%

34%

29%

30%

30%

27%

27%

24%

23%

27%

22%

21%

25%

21%

19%

17%

15%

21%

18%

14%

13%

16%

15%

15%

9%

19%

9%

18%

8%

6%

14%

9%

8%

7%

5%

11%

8%

12%

13%

6%

12%

8%

6%

10%

9%

8%

8%

7%

7%

7%

8%

8%

7%

6%

17%

19%

19%

12%

18%

13%

30%

16%

19%

18%

20%

21%

18%

17%

18%

16%

14%

18%

11%

16%

18%

19%

18%

11%

16%

17%

17%

16%

14%

15%

15%

9%

14%

10%

18%

8%

18%

10%

20%

15%

14%

11%

17%

18%

13%

15%

13%

14%

13%

13%

15%

17%

19%

12%

15%

17%

19%

14%

16%

16%

10%

6%

7%

11%

11%

9%

5%

7%

6%

10%

9%

5%

11%

11%

5%

11%

7%

8%

9%

6%

12%

12%

16%

10%

9%

13%

16%

11%

9%

17%

25%

10%

11%

11%

9%

24%

12%

24%

18%

20%

22%

24%

19%

18%

28%

26%

33%

32%

36%

35%

28%

27%

25%

40%

35%

32%

27%

36%

40%

31%

Global Country Average

India

South Africa

Saudi Arabia

Peru

Mexico

Singapore

United States

Malaysia

Brazil

Argentina

Great Britain

Colombia

Chile

Australia

Russia

Canada

Hungary

Japan

Germany

Sweden

Italy

South Korea

Poland

Spain

Turkey

Netherlands

France

Belgium

China

All 5 days 4 out of 5 days 3 out of 5 days 2 out of 5 days 1 out of 5 days None

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

Average

2.5

3.4

3.3

3.3

3.2

2.9

2.9

2.8

2.8

2.7

2.7

2.7

2.7

2.6

2.5

2.4

2.3

2.3

2.2

2.2

2.2

2.2

2.1

2

2

2

2

1.9

1.9

1.9

Page 9: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey9 ‒

Base: 12,445 online employed adults aged

16-74 across 29 countries

* Online samples in Brazil, Chile, mainland

China, Colombia, India, Malaysia, Mexico,

Peru, Russia, Saudi Arabia, Singapore,

South Africa, and Turkey tend to be more

urban, educated, and/or affluent than the

general population

The “Global Country Average” reflects

the average result for all the countries

and markets where the survey was

conducted. It has not been adjusted to

the population size of each country or

market and is not intended to suggest a

total result.

GLOBAL SUMMARY

Q. Thinking of a time

when the pandemic

restrictions are lifted, to

what extent do you agree

or disagree with the

following statements?

28%

29%

28%

20%

13%

13%

12%

12%

38%

35%

37%

32%

25%

24%

21%

18%

25%

25%

25%

27%

26%

28%

31%

33%

6%

7%

6%

11%

18%

18%

18%

17%

4%

4%

4%

10%

19%

18%

18%

20%

Employers should be more flexible in terms ofrequiring employees to go to an office

I am more productive with a flexible work schedule

I want flexibility in the amount of time I go into theoffice

I miss being around my coworkers

My home is a difficult place to be productive

I feel disengaged from my work when work fromhome

I feel more burned out by work when I work fromhome

If my employer expected me to work away fromhome full time, I would consider looking for another

job given the same salary and responsibility

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

66%

65%

64%

52%

38%

37%

33%

30%

Page 10: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey10 ‒

Base: 12,445 online employed adults aged 16-74 across 29 countries

* Online samples in Brazil, Chile, mainland China, Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi Arabia, Singapore, South Africa, and Turkey tend to be more urban, educated, and/or affluent than the general population

The “Global Country Average” reflects the average result for all the countries and markets where the survey was conducted. It has not been adjusted to the population size of each country or market and is not intended to suggest a total result.

GLOBAL SUMMARY BY KEY DEMOGRAPHIC GROUPS

Q. Thinking of a time when the pandemic restrictions are lifted, to what extent do you agree or disagree with the following statements?

Gender Age Household Income EducationParent of a child

0-17

Global Country Average

Male FemaleUnder

3535-49 50-74 Low Medium High Low Medium High Yes No

Employers should be more flexible in terms of requiring employees to go to an office

66% 64% 68% 67% 66% 63% 62% 63% 69% 59% 61% 71% 68% 63%

I am more productive with a flexible work schedule 65% 63% 66% 67% 65% 61% 64% 64% 66% 57% 62% 69% 68% 61%

I want flexibility in the amount of time I go into the office 64% 62% 67% 67% 66% 59% 58% 63% 68% 52% 60% 71% 68% 60%

I miss being around my coworkers 52% 51% 53% 55% 51% 50% 48% 52% 55% 44% 51% 56% 57% 47%

My home is a difficult place to be productive 38% 38% 38% 40% 38% 34% 41% 38% 39% 36% 38% 39% 43% 34%

I feel disengaged from my work when work from home 37% 38% 35% 39% 37% 33% 37% 36% 39% 33% 37% 38% 42% 32%

I feel more burned out by work when I work from home 33% 31% 35% 37% 33% 27% 35% 34% 33% 29% 31% 36% 38% 28%

If my employer expected me to work away from home full time, I would consider looking for another job given the same salary and responsibility

30% 30% 29% 35% 30% 22% 34% 31% 29% 28% 28% 32% 34% 26%

Page 11: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey11 ‒

12%

24%

16%

15%

13%

13%

9%

17%

15%

18%

13%

15%

11%

13%

13%

11%

11%

12%

8%

11%

9%

13%

12%

8%

4%

6%

7%

4%

5%

8%

18%

24%

28%

25%

27%

23%

27%

18%

19%

16%

20%

18%

19%

18%

15%

17%

16%

15%

19%

15%

16%

11%

12%

15%

17%

15%

13%

17%

12%

9%

33%

20%

22%

38%

31%

27%

33%

27%

34%

31%

36%

37%

29%

35%

33%

36%

24%

32%

36%

33%

37%

29%

39%

29%

37%

37%

39%

51%

35%

45%

17%

19%

19%

10%

22%

14%

24%

15%

13%

15%

11%

12%

15%

14%

14%

20%

19%

16%

21%

17%

14%

25%

16%

10%

31%

15%

15%

17%

19%

17%

20%

13%

16%

12%

7%

23%

7%

23%

19%

21%

21%

19%

25%

20%

26%

16%

29%

25%

16%

24%

24%

22%

21%

37%

11%

27%

26%

11%

29%

22%

Global Country Average

India

Saudi Arabia

Peru

Malaysia

Brazil

China

Colombia

Australia

Chile

Mexico

Italy

Turkey

Great Britain

Argentina

Poland

Hungary

United States

Singapore

Netherlands

Spain

South Africa

Canada

Sweden

South Korea

France

Germany

Japan

Russia

Belgium

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

I WOULD CONSIDER LOOKING FOR ANOTHER JOB IF MY EMPLOYER EXPECTED ME TO WORK AWAY FROM HOME FULL TIME

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

If my employer expected me to

work away from home full time, I

would consider looking for another

job given the same salary and

responsibility

% Agree

30%

48%

43%

40%

40%

36%

36%

35%

34%

34%

33%

33%

31%

31%

28%

28%

28%

27%

27%

26%

25%

24%

24%

23%

21%

21%

21%

21%

18%

16%

Page 12: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey12 ‒

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

I WANT FLEXIBILITY IN THE AMOUNT OF TIME I GO INTO THE OFFICE

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

I want flexibility in the amount of

time I go into the office

28%

23%

35%

28%

16%

34%

21%

38%

31%

34%

30%

40%

36%

34%

32%

24%

29%

25%

29%

31%

31%

20%

26%

29%

23%

19%

24%

18%

13%

19%

37%

57%

41%

48%

59%

40%

53%

34%

40%

34%

38%

29%

31%

32%

33%

38%

31%

35%

28%

26%

26%

36%

30%

26%

33%

35%

29%

35%

38%

29%

25%

17%

17%

19%

20%

17%

21%

16%

17%

24%

22%

20%

25%

22%

25%

25%

27%

28%

33%

30%

34%

30%

29%

25%

30%

33%

39%

33%

35%

38%

6%

3%

5%

4%

4%

6%

3%

8%

8%

6%

6%

6%

5%

6%

3%

8%

8%

6%

6%

7%

5%

10%

9%

10%

7%

6%

5%

6%

9%

9%

4%

1%

1%

1%

1%

3%

2%

4%

3%

3%

4%

6%

4%

6%

7%

6%

6%

5%

5%

6%

5%

5%

7%

9%

8%

7%

3%

8%

5%

5%

Global Country Average

China

Singapore

Saudi Arabia

South Korea

India

Malaysia

South Africa

Turkey

Italy

Peru

Chile

Spain

Hungary

Colombia

Brazil

Mexico

United States

Australia

Great Britain

Canada

France

Argentina

Sweden

Netherlands

Russia

Belgium

Poland

Japan

Germany

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

64%

80%

77%

76%

76%

74%

74%

73%

71%

68%

68%

68%

67%

66%

66%

62%

60%

60%

57%

57%

56%

56%

55%

55%

55%

54%

53%

53%

51%

48%

Page 13: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey13 ‒

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

I AM MORE PRODUCTIVE WITH A FLEXIBLE WORK SCHEDULE

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

I am more productive with a

flexible work schedule

29%

46%

36%

43%

42%

24%

44%

43%

16%

39%

31%

41%

39%

32%

33%

40%

25%

30%

27%

27%

27%

23%

12%

25%

19%

15%

18%

10%

21%

18%

35%

36%

45%

35%

35%

52%

28%

28%

55%

32%

40%

27%

29%

34%

33%

26%

37%

32%

34%

34%

32%

32%

43%

29%

35%

38%

34%

37%

25%

28%

25%

11%

14%

14%

14%

20%

17%

17%

21%

17%

22%

17%

24%

23%

19%

22%

27%

30%

30%

28%

32%

32%

34%

32%

30%

36%

33%

43%

37%

37%

7%

4%

4%

4%

6%

3%

6%

7%

6%

7%

6%

9%

6%

7%

10%

6%

7%

5%

5%

7%

6%

8%

10%

6%

11%

6%

9%

7%

7%

12%

4%

3%

1%

4%

3%

1%

5%

5%

3%

5%

1%

6%

3%

3%

5%

6%

3%

3%

4%

5%

3%

5%

2%

8%

6%

5%

6%

3%

9%

5%

Global Country Average

India

Saudi Arabia

Peru

South Africa

China

Mexico

Chile

Malaysia

Colombia

Singapore

Argentina

Spain

Brazil

Turkey

Hungary

Australia

Canada

United States

Italy

Great Britain

Belgium

South Korea

Sweden

Netherlands

Poland

France

Japan

Russia

Germany

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

65%

82%

81%

78%

77%

76%

72%

71%

71%

70%

70%

68%

68%

67%

66%

66%

62%

62%

62%

61%

60%

55%

55%

54%

54%

53%

52%

47%

46%

46%

Page 14: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey14 ‒

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

MY HOME IS A DIFFICULT PLACE TO BE PRODUCTIVE

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

My home is a difficult place to be

productive

13%

17%

19%

22%

14%

10%

11%

14%

20%

12%

14%

10%

12%

10%

14%

18%

15%

9%

14%

13%

12%

13%

13%

13%

10%

14%

11%

9%

10%

9%

25%

37%

31%

26%

35%

35%

34%

28%

19%

26%

25%

28%

26%

28%

23%

19%

23%

27%

21%

20%

22%

19%

20%

19%

21%

16%

19%

21%

17%

17%

26%

21%

21%

20%

25%

32%

29%

25%

19%

30%

29%

22%

37%

20%

24%

24%

20%

28%

22%

27%

27%

28%

24%

30%

26%

17%

30%

30%

26%

36%

18%

14%

14%

19%

19%

19%

20%

14%

16%

20%

16%

18%

15%

18%

12%

18%

14%

22%

16%

16%

18%

15%

19%

20%

18%

23%

21%

16%

20%

17%

19%

11%

14%

13%

8%

4%

6%

18%

27%

13%

17%

23%

9%

25%

26%

21%

29%

14%

28%

23%

21%

24%

24%

19%

26%

31%

19%

24%

27%

21%

Global Country Average

Saudi Arabia

Turkey

India

Malaysia

South Korea

China

Russia

Argentina

Poland

Australia

Brazil

Japan

Peru

Mexico

Hungary

Chile

Singapore

Colombia

Italy

Spain

Sweden

Netherlands

Canada

United States

South Africa

Germany

Great Britain

France

Belgium

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

38%

54%

51%

48%

48%

45%

45%

43%

38%

38%

38%

38%

38%

38%

37%

37%

37%

36%

35%

34%

34%

33%

33%

32%

31%

30%

30%

30%

27%

26%

Page 15: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey15 ‒

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

I FEEL MORE BURNED OUT BY WORK WHEN I WORK FROM HOME

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

I feel more burned out by work

when I work from home

12%

26%

20%

17%

22%

11%

10%

16%

18%

17%

11%

13%

15%

11%

10%

12%

8%

5%

10%

13%

9%

14%

7%

8%

10%

10%

7%

5%

5%

8%

21%

34%

30%

29%

20%

31%

30%

22%

19%

20%

24%

23%

18%

22%

23%

21%

24%

25%

19%

16%

17%

11%

18%

14%

12%

12%

14%

16%

16%

9%

31%

19%

18%

27%

27%

25%

30%

25%

23%

30%

30%

28%

20%

34%

35%

31%

35%

33%

36%

35%

36%

28%

37%

33%

37%

40%

34%

45%

30%

46%

18%

13%

17%

15%

12%

24%

25%

14%

18%

10%

23%

17%

24%

16%

14%

14%

20%

29%

14%

16%

17%

19%

19%

20%

23%

17%

25%

24%

11%

16%

18%

9%

16%

11%

19%

10%

5%

23%

22%

22%

11%

20%

23%

16%

18%

23%

13%

8%

22%

21%

22%

29%

21%

25%

19%

21%

20%

10%

37%

22%

Global Country Average

India

Turkey

Saudi Arabia

Chile

Malaysia

China

Colombia

Argentina

Mexico

Singapore

Brazil

South Africa

Australia

Peru

Italy

Poland

South Korea

Spain

Russia

United States

Hungary

Great Britain

France

Netherlands

Canada

Germany

Japan

Sweden

Belgium

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

33%

60%

49%

46%

42%

42%

40%

38%

37%

37%

36%

35%

33%

33%

33%

32%

32%

30%

29%

28%

26%

25%

24%

23%

22%

21%

21%

21%

21%

17%

Page 16: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey16 ‒

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

I MISS BEING AROUND MY COWORKERS

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

I miss being around my coworkers

20%

31%

31%

37%

20%

18%

28%

27%

27%

23%

27%

23%

23%

27%

28%

15%

17%

17%

15%

20%

17%

22%

12%

14%

18%

16%

14%

11%

6%

3%

32%

43%

40%

33%

47%

46%

31%

33%

32%

36%

30%

31%

29%

25%

23%

36%

32%

32%

32%

27%

29%

23%

33%

28%

22%

25%

26%

28%

32%

20%

27%

17%

17%

17%

26%

24%

23%

25%

23%

27%

19%

25%

26%

27%

28%

29%

31%

28%

30%

31%

28%

33%

32%

32%

34%

34%

37%

34%

35%

30%

11%

5%

8%

7%

6%

9%

8%

8%

8%

8%

12%

14%

9%

10%

9%

12%

9%

12%

11%

8%

13%

11%

12%

12%

12%

10%

13%

11%

23%

24%

10%

5%

5%

6%

1%

4%

11%

8%

11%

8%

13%

7%

13%

11%

13%

9%

12%

12%

11%

14%

13%

11%

12%

13%

14%

16%

11%

15%

5%

24%

Global Country Average

Saudi Arabia

India

Turkey

China

Malaysia

Colombia

Peru

Brazil

Netherlands

Hungary

South Africa

Chile

Argentina

Sweden

Singapore

Australia

Great Britain

Poland

Spain

Italy

Mexico

France

United States

Germany

Russia

Canada

Belgium

South Korea

Japan

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

52%

74%

71%

70%

68%

64%

59%

59%

58%

58%

57%

54%

53%

52%

51%

51%

49%

48%

48%

47%

46%

45%

44%

43%

41%

41%

40%

39%

38%

22%

Page 17: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey17 ‒

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

EMPLOYERS SHOULD BE MORE FLEXIBLE IN TERMS OF REQUIRING EMPLOYEES TO GO TO AN OFFICE

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

Employers should be more flexible

in terms of requiring employees to

go to an office

28%

34%

35%

42%

29%

18%

24%

31%

41%

37%

32%

32%

36%

25%

13%

30%

27%

24%

24%

19%

26%

27%

30%

25%

32%

29%

18%

31%

28%

23%

38%

48%

43%

33%

45%

56%

49%

40%

30%

32%

37%

36%

29%

39%

52%

33%

36%

39%

38%

43%

35%

33%

30%

34%

27%

30%

40%

26%

28%

30%

25%

11%

18%

16%

17%

22%

20%

18%

19%

24%

23%

22%

23%

30%

30%

24%

28%

26%

31%

30%

29%

29%

24%

34%

33%

25%

30%

33%

31%

38%

6%

5%

3%

5%

6%

4%

6%

7%

6%

6%

5%

6%

6%

3%

4%

7%

7%

7%

4%

5%

7%

6%

8%

4%

6%

8%

8%

6%

7%

6%

4%

3%

1%

3%

3%

0%

1%

5%

5%

2%

3%

5%

6%

3%

1%

6%

3%

4%

3%

2%

4%

5%

9%

3%

3%

9%

4%

5%

7%

3%

Global Country Average

India

Singapore

South Africa

Saudi Arabia

China

Malaysia

Turkey

Chile

Great Britain

Italy

Peru

Hungary

Belgium

South Korea

Mexico

Australia

Brazil

Netherlands

Japan

France

United States

Colombia

Russia

Canada

Argentina

Poland

Spain

Sweden

Germany

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

66%

81%

78%

76%

74%

74%

73%

71%

70%

69%

69%

68%

65%

65%

65%

63%

63%

63%

62%

62%

61%

60%

59%

59%

58%

58%

58%

57%

56%

53%

Page 18: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey18 ‒

Base: 12,445 online employed adults aged 16-74

across 29 countries

* Online samples in Brazil, Chile, mainland China,

Colombia, India, Malaysia, Mexico, Peru, Russia, Saudi

Arabia, Singapore, South Africa, and Turkey tend to be

more urban, educated, and/or affluent than the general

population

The “Global Country Average” reflects the average

result for all the countries and markets where the

survey was conducted. It has not been adjusted to

the population size of each country or market and is

not intended to suggest a total result.

I FEEL DISENGAGED FROM MY WORK WHEN WORK FROM HOME

Q. Thinking of a time when the

pandemic restrictions are lifted, to

what extent do you agree or

disagree with the following

statements?

I feel disengaged from my work

when work from home

13%

25%

23%

22%

10%

15%

13%

11%

17%

10%

17%

14%

11%

19%

13%

10%

7%

12%

12%

11%

11%

10%

10%

10%

9%

9%

9%

8%

10%

4%

24%

38%

35%

32%

37%

27%

28%

30%

23%

28%

20%

23%

26%

17%

23%

26%

27%

22%

22%

23%

20%

21%

21%

19%

22%

21%

15%

16%

14%

15%

28%

21%

17%

21%

33%

21%

27%

27%

31%

25%

24%

32%

34%

28%

24%

30%

26%

19%

35%

30%

31%

27%

21%

35%

28%

30%

31%

30%

40%

39%

18%

9%

12%

14%

16%

16%

15%

27%

13%

26%

17%

15%

17%

12%

17%

15%

25%

22%

15%

13%

18%

24%

22%

17%

17%

17%

17%

21%

16%

26%

18%

7%

14%

11%

5%

21%

18%

5%

17%

11%

22%

17%

13%

24%

23%

19%

15%

25%

16%

23%

20%

18%

26%

18%

26%

23%

27%

25%

21%

18%

Global Country Average

Saudi Arabia

Turkey

India

South Korea

Argentina

Brazil

China

Russia

Malaysia

Colombia

Australia

Poland

Mexico

Chile

Peru

Singapore

South Africa

Germany

Italy

United States

Netherlands

Hungary

Canada

Sweden

Great Britain

Spain

France

Belgium

Japan

Strongly agree Somewhat agree Neither Somewhat disagree Strongly disagree

% Agree

37%

63%

57%

54%

46%

42%

41%

41%

40%

39%

37%

37%

37%

36%

36%

36%

35%

34%

34%

34%

31%

31%

30%

30%

30%

30%

24%

24%

23%

19%

Page 19: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey

• These are the results of a 29-country survey conducted by Ipsos on its Global

Advisor online platform. Ipsos interviewed a total of 12,445 employed adults

aged 18-74 in the United States, Canada, Malaysia, South Africa, and Turkey,

age 21-74 in Singapore, and 16-74 in 23 other countries between May 21 and

June 4, 2021.

• The sample consists of employed individuals. The sample sizes range from

n=255 in Belgium to n=809 in China (mainland) with an average of 429 per

country.

• The samples in Argentina, Australia, Belgium, Canada, France, Germany, Great

Britain, Hungary, Italy, Japan, the Netherlands, Poland, South Korea, Spain,

Sweden, and the U.S. can be taken as representative of these countries’ general

adult population under the age of 75.

• The samples in Brazil, Chile, China (mainland), Colombia, India, Malaysia,

Mexico, Peru, Russia, Saudi Arabia, Singapore, South Africa, and Turkey are

more urban, more educated, and/or more affluent than the general population.

The survey results for these countries should be viewed as reflecting the views

of the more “connected” segment of their population.

• The data is weighted so that each country’s sample composition best reflects the

demographic profile of the adult population according to the most recent census

data.

• Where results do not sum to 100 or the ‘difference’ appears to be +/-1 more/less

than the actual, this may be due to rounding, multiple responses, or the

exclusion of don't know or not stated responses.

• The precision of Ipsos online polls is calculated using a credibility interval with a

poll of 1,000 accurate to +/- 3.5 percentage points and of 500 accurate to +/- 4.8

percentage points. For more information on the Ipsos use of credibility intervals,

please visit the Ipsos website.

• The publication of these findings abides by local rules and regulations.

METHODOLOGY

19 ‒

Page 20: RETURN TO THE WORKPLACE 2021 GLOBAL SURVEY...Base: 4,726 online employed adults working mostly/always or sometimes from home aged 16-74 across 29 countries * Online samples in Brazil,

© Ipsos | Return to Workplace Global Survey© Ipsos | Return to Workplace Global Survey20 ‒

ABOUT IPSOS

Ipsos is the third largest market research company in the world,

present in 90 markets and employing more than 18,000 people.

Our research professionals, analysts and scientists have built

unique multi-specialist capabilities that provide powerful

insights into the actions, opinions and motivations of citizens,

consumers, patients, customers or employees. Our 75

business solutions are based on primary data coming from our

surveys, social media monitoring, and qualitative or

observational techniques.

“Game Changers” – our tagline – summarises our ambition to

help our 5,000 clients to navigate more easily our deeply

changing world.

Founded in France in 1975, Ipsos is listed on the Euronext

Paris since July 1st, 1999. The company is part of the SBF 120

and the Mid-60 index and is eligible for the Deferred Settlement

Service (SRD).

ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg

IPS:FP

www.ipsos.com

GAME CHANGERS

In our world of rapid change, the need for reliable information

to make confident decisions has never been greater.

At Ipsos we believe our clients need more than a data supplier,

they need a partner who can produce accurate and relevant

information and turn it into actionable truth.

This is why our passionately curious experts not only provide

the most precise measurement, but shape it to provide True

Understanding of Society, Markets and People.

To do this we use the best of science, technology

and know-how and apply the principles of security, simplicity,

speed and substance to everything we do.

So that our clients can act faster, smarter and bolder.

Ultimately, success comes down to a simple truth:

You act better when you are sure.