revealing the true costs and building blocks of b2b lead generation

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Revealing the True Costs and Building Blocks of BtoB Lead Generation Technology vendor comparisons, labor research, and agency & freelance content pricing

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Lead generation is complex, and this webinar breaks down its components and their costs. Watch this presentation to learn: How to build an end-to-end lead generation program, from database improvement through campaign execution What personnel, skills, and technology are required to keep the program up and running How much it will all cost you—including an examination of data costs, salary ranges, and the pricing of the top marketing automation platforms

TRANSCRIPT

Page 1: Revealing the True Costs and Building Blocks of B2B Lead Generation

Revealing the True Costs and Building Blocks of BtoB Lead Generation

Technology vendor comparisons, labor research,

and agency & freelance content pricing

Page 2: Revealing the True Costs and Building Blocks of B2B Lead Generation

Content

Copywriting

Social Integration

Landing page

Design/Brand

Automation Tracking codes

Database

Lead Scoring

Mobile Responsiv

e

Page 3: Revealing the True Costs and Building Blocks of B2B Lead Generation

How B2B Sales & Marketing USED to work

Page 4: Revealing the True Costs and Building Blocks of B2B Lead Generation

But that’s not how today’s B2B buyer buys

Page 5: Revealing the True Costs and Building Blocks of B2B Lead Generation

Building a B2B Lead-gen Engine

Content

People

Tech

Demand Generation DirectorMarketing Program ManagerMarketing Automation ManagerWeb DesignerArt DirectorCopywriterEditorProoferDesignerDirectorVideographerAudio TechnicianVideo EditorSocial Media ManagerDirector of Web ContentContent Strategist

Marketing AutomationMarketing Database

Website AnalyticsVideo Streaming

CRM/SFAWebsiteMobile

White PapersInfographics

VideosArticles

PodcastsWebinars

Landing Pages

Page 6: Revealing the True Costs and Building Blocks of B2B Lead Generation

B2B Lead-gen Technology

Website

CRM

Marketing Automati

onMarketing Database

Analytics

Page 7: Revealing the True Costs and Building Blocks of B2B Lead Generation

Marketing Automation Cost

Vendor List Price/Mo # Records $/Record $/Record Annual List PriceEloqua $4,000 <10k $0.4000 $0.4000 $48,000.00

Marketo$1,195 <10k $0.1200 $0.1200 $14,340.00$2,995 <100k $0.0300 $0.0300 $35,940.00

Pardot$2,000 <30k $0.0667 $0.0667 $24,000.00$300/per 30k up to 500k $0.0100 $0.0100 $60,000.00$200/per 30k over 500k $0.0067 $0.0067  

Acton

$1,700 <50k $0.0340 $0.0340 $20,400.00$2,200 <100k $0.0220 $0.0220 $26,400.00$3,300 <250k $0.0132 $0.0132 $39,600.00$4,800 <500k $0.0096 $0.0096 $57,600.00$6,500 <1mil $0.0065 $0.0065 $78,000.00

Silverpop $2,500 <100k $0.0250 $0.0250 $30,000.00

Hubspot

$800 <1k $0.8000 $0.8000 $9,600.00$50/per 1k $0.0500 $0.0500$2,400 <10k $0.2400 $0.2400 $28,800.00$10/per 1k $0.0100 $0.0100

Loopfuse$595 <10k $0.0600 $0.0600 $7,140.00$895 <20k $0.0450 $0.0450 $10,740.00$1,495 <40k $0.0375 $0.0375 $17,940.00

Salesfusion$1,800 or $3,000 <30k $0.0600 $0.0600 $21,600.00$100/per 10k $0.0100 $0.0100

Average starting point = $24,783(50,000)*(9.79¢/record) = $58,746

Page 8: Revealing the True Costs and Building Blocks of B2B Lead Generation

Database Building Cost

Business Model Subscription: Data.com and “Connect”

Subscription & List Purchase

Subscription & List Purchase

Subscription & List Purchase

Pricing • Data.com: $125/mo for 300 records

• “Connect”:$1,500/yr for 3,600 records

• Price/record: $1.50/record

• Subscription: Call for pricing

• $99.95/mo for 200 records

• M\Call for pricing for 200+ records

Call for pricing

Average $/Record $0.42/record; addtl records $0.50 ea.

$1.50 $0.50/record

(50,000 records)*($0.50/record) + 25% attrition/yr = $28,125 year one$3,125 year two

Page 9: Revealing the True Costs and Building Blocks of B2B Lead Generation

B2B Lead-gen Technology

Website

CRM

Marketing Automatio

n $58,746

Marketing Database

$28,125 $86,871

So, who manages all this?

Analytics

Page 10: Revealing the True Costs and Building Blocks of B2B Lead Generation

Fractional ‘skills’ to run B2B Lead-gen

Page 11: Revealing the True Costs and Building Blocks of B2B Lead Generation

The one who “keeps it all on track”

10% 25% 50% 75% 90%

San Jose, CA 60150 71670 86652 104471 123488

Austin, TX 47076 55568 66633 79767 93719

West Mon-roe, LA

38757 46134 55813 67402 79832

$37,500

$87,500

$137,500

$187,500

Compensation Bands

Marketing Program ManagerEXPERIENCE: 5 yearsINDUSTRY: Not SpecifiedORGANIZATION : Private Sector Company

AVERAGE SALARY: $66,663

Page 12: Revealing the True Costs and Building Blocks of B2B Lead Generation

The Marketing “techie”

10% 25% 50% 75% 90%

San Jose, CA 59913 72311 86816 102977 119822

Austin, TX 48445 58520 70128 82820 95736

West Mon-roe, LA

40306 50478 62082 74657 87386

$37,500

$87,500

$137,500

$187,500

Compensation Bands

Marketing Automation ManagerEXPERIENCE: 3 yearsINDUSTRY: Not SpecifiedORGANIZATION : Private Sector Company

AVERAGE SALARY: $70,128

Page 13: Revealing the True Costs and Building Blocks of B2B Lead Generation

The “web geek/artist”

10% 25% 50% 75% 90%

San Jose, CA 42931 51342 61788 74349 88881

Austin, TX 29838 35566 42549 50738 59882

West Monroe, LA

23258 28104 34057 41143 49247

$37,500

$87,500

$137,500

$187,500

Compensation Bands

Web DesignerEXPERIENCE: 5 yearsINDUSTRY: Not SpecifiedORGANIZATION : Private Sector Company

AVERAGE SALARY: $42,549

Page 14: Revealing the True Costs and Building Blocks of B2B Lead Generation

The one who “makes you look good”

10% 25% 50% 75% 90%

San Jose, CA 48390 57685 69065 82651 98391

Austin, TX 36655 43010 50856 60149 70626

West Monroe, LA

28228 33358 39768 47423 56097

$37,500

$87,500

$137,500

$187,500

Compensation Bands

Art DirectorEXPERIENCE: 5 yearsINDUSTRY: Not SpecifiedORGANIZATION : Private Sector Company

AVERAGE SALARY: $50,856

Page 15: Revealing the True Costs and Building Blocks of B2B Lead Generation

“The Voice” of your brand - Campaigns

10% 25% 50% 75% 90%

San Jose, CA

41501 50486 60845 73235 88742

Austin, TX

32110 38133 45150 53431 63350

West Monroe, LA

26301 31513 37554 44576 52758

$12,500

$37,500

$62,500

$87,500

Chart Title

Axis Title

CopywriterYEARS OF EXPERIENCE: 5INDUSTRY: Not SpecifiedORGANIZATION TYPE: Private Sector Company

AVERAGE SALARY: $45,150

Page 16: Revealing the True Costs and Building Blocks of B2B Lead Generation

Fractional Skills to run B2B Lead-gen

Role

Marketing Program Manager

Marketing Automation Manager

Web Designer Art Director Copywriter TOTAL

Salary $66,663 $70,128 $42,549 $50,856 $45,150 $396,321

% FTE Needed 50% 25% 25% 15% 20%

Fractional Cost $33,332 $17,532 $10,637 $7,628 $9,030 $78,159

Page 17: Revealing the True Costs and Building Blocks of B2B Lead Generation

Fractional Skills to run B2B Lead-gen

So, who manages all this?

But no ONE Person has

ALL these skills

Marketing Program Manager

Marketing Automation Manager

Web Designer Art Director Copywriter TOTAL

$66,663 $70,128 $42,549 $50,856 $45,150 $396,321

50% 25% 25% 15% 20%

$33,332 $17,532 $10,637 $7,628 $9,030 $78,159

Page 18: Revealing the True Costs and Building Blocks of B2B Lead Generation

Content, Content, and more Content!

Staffing a Content team of FTE’s unrealistic for SMB’s:

$598,487

Page 19: Revealing the True Costs and Building Blocks of B2B Lead Generation

Long-form written content (i.e. White papers, articles, case studies)

• Freelance & Agency– Pay by the hour ($50-$100/hr)– $3,000 - $5,000 White paper– $500 - $1,000 article

• Analysts reports & whitepapers– Expert 3rd party opinion– $15,000 - $25,000

• CAUTION: SME learning curve & Project management

Content, Content, and more Content!

Page 20: Revealing the True Costs and Building Blocks of B2B Lead Generation

Infographics• Agency $1,500 (Wide range $500 - $5k)• Freelance $75-$100/hour = $1,000+• Tools for the DYI starting at “free”

– Piktochart – Infogr.am– Infoactive– Easel.ly

• CAUTION: Its about visual interpretation of your message, NOT just graphics

Content, Content, and more Content!

Page 21: Revealing the True Costs and Building Blocks of B2B Lead Generation

Video content• Fixed-bid from full service production

company ($1,000 - $2,000/min)– Complexity of messaging & planning– Environment (office, studio, outdoor, etc.)– # of cameras/crew– Simple video vs. full motion graphics

• Freelance– Camera, lights, & operator ($1,500+/day)– Director/interviewer ($1,000+/day)– Motion graphics post-prod ($50+/hour)

Content, Content, and more Content!

Page 22: Revealing the True Costs and Building Blocks of B2B Lead Generation

Social media & blogging content• Full service “Social Media Agency”

$5,000+/mo– Posting– Listening– Commenting– Monitoring

• Freelance $25+/hour– CAUTION: Social media expertise vs. SME

• Fractional FTE – Approx 10% FTE * $45,150 = $4,500/year

Content, Content, and more Content!

Page 23: Revealing the True Costs and Building Blocks of B2B Lead Generation

Content, Content, and more Content!

Content TypeWhite paper

Article Info-graphicVideo

(Simple)

Video w/ Motion

graphics

Social media posts

TOTAL

# of Artifacts 3 12 3 15 1 52 86

$/Unit $3,500 $1,000 $1,500 $500 $5,000 $100  

Fractional Cost $10,500 $12,000 $4,500 $7,500 $5,000 $5,200 $44,700

So, who manages all this?

Page 24: Revealing the True Costs and Building Blocks of B2B Lead Generation

Cost to Build a B2B Lead-gen Engine

Content$44,700

People$78,159

Tech$86,871

$86,871+ $78,159+ $44,700$209,730

So, who manages all this?

Page 25: Revealing the True Costs and Building Blocks of B2B Lead Generation

“The owner” of strategy and oversight

10% 25% 50% 75% 90%

San Jose, CA

103492 123734 147020 172547 198746

Austin, TX

82222 100197 120075 141056 161873

West Monroe, LA

68481 87396 108116 129669 150877

$37,500

$87,500

$137,500

$187,500

Compensation Bands

Demand Generation DirectorEXPERIENCE: 10 yearsINDUSTRY: Not SpecifiedORGANIZATION : Private Sector Company

AVERAGE SALARY: $120,975

Page 26: Revealing the True Costs and Building Blocks of B2B Lead Generation

Cost to Build a B2B Lead-gen Engine

Content$44,700

People$78,159

Tech$86,871

$86,871+ $78,159+ $44,700

= $209,730+ $120,975

= $330,705Director ofDemand-Generation $120,975

Page 27: Revealing the True Costs and Building Blocks of B2B Lead Generation

Content

People

Tech

Page 28: Revealing the True Costs and Building Blocks of B2B Lead Generation

Q&A