review of concepts to observe in environmental roundtable role play
TRANSCRIPT
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Review of Concepts to Observe in Environmental Roundtable Role Play
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Key AreasGroup Dynamics/Group Decision
MakingInter-group and Intra-group
conflictOrganizational Power and PoliticsInter-organizational collaboration
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Group Dynamics / Decision Making
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What Stage of Group Development was achieved?
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Forming: ◦Group members try to orient themselves by
“testing the waters.” Ambiguous situation, members aware of dependency on each other
Storming◦Confrontation and criticism as members
decide whether to go along with the group, ◦Sorting out roles and responsibilities leads to
conflictNorming
◦Members resolve the issues that provoked the storming, and they develop social consensus (often via compromise).
◦Norms are agreed on and the group becomes more cohesive.
◦ Information and opinions flow freely.
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PerformingThe group devotes its energies
toward task accomplishment.Achievement, creativity, and
mutual assistance are prominent themes at this stage.
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Role Specialization in Group
Roles (task / social leader, facilitator, blocker, devil’s advocate) different participants can play◦E.g., Devil’s Advocate
Appointed to identify and challenge the weaknesses of a proposed plan or strategy, controversy promoted by the devil’s advocate improves decision quality, must present his or her views in an objective, unemotional manner.
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Effectiveness of Group Decision Making Process
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Cognitive Factors Leading to Poor Decisions
Poor decisions
Noticing Information
Using Relevant Information
SharingInformation
Bounded Awareness
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Poor Decisions
Bounded Awareness
Not Sharing information
Not SHARING Information limits awareness which leads to poor
decisions
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Consider Negotiation Exercise
The best outcome could be that both parties got all the fruit that was available and saved $$ on the bid
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Bounded Awareness
Not sharing information
What members do in groups
•Discuss common information because it is agreed upon & rewarded with support
•Do not discuss unique information they have
•Do not seek out unique information that others may have
Poor Decision
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Bounded Awareness
Not sharing information
Poor Decision
Information about all candidates given to all members
Information about excellent candidates given to some members, information about not so excellent candidate is given to all members
Quality of candidate chosen
Good Poor
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Poor Decision Quality
Bounded Awareness
Not using relevant information
Not using RELEVANT information limits awareness which affects the
quality of decisions
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Bounded Awareness
Not using relevant information
Think of all the things that will make you happy
Control Group
How much of your happiness depends on team’s win?
A little A lot
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Bounded Awareness
Not using relevant information
What percent of group’s performance was due to your ideas?
What percent of group’s performance was due to each member’s ideas?
Self serving bias More Less
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Poor Decision Quality
Bounded Awareness
Not Noticing information
Not NOTICING information limits awareness which affects the quality
of decisions
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Amt of Information Noticed
Focus on certain types of information
Expectations about existing information
Gradualchanges inenvironment
What affects whether you notice information?
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Limits Information Noticed
Expectations about information
Dangerous objects will appear 50% of time
Dangerous Objects will appear 1% of time
Error Rate 7% 30%
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Limits Information Noticed
Focus on certain types of information
Those who were told to watch superimposed videos of teams playing at different times AND who were asked to count the number of passes between members wearing the same jerseys did not notice woman walking with open umbrella on court
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Gradually increased estimates to exaggerated number
Suddenly increased estimates to exaggerated number
Likelihood of judging estimates as inflated
Less More
Gradual changes in environment
Limits Information Noticed
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Need to locate information that is out of your awareness to improve decision quality
Locate out of awareness information by ◦Perceiving it
changing focus, changing expectations, environment type
◦Using relevant bits ◦Sharing it with each other
Summary of Cognitive Factors that Can Inhibit your Decision Quality
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Inter and IntraGroup Conflict
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Potential Sources of Conflictgoal incompatibilitytask independence,
When individuals or subunits are mutually dependent on each other to accomplish their own goals.
ambiguity◦Ambiguous goals, jurisdictions, or
performance criteria can lead to conflict.scarce resources
◦Limited budget money, secretarial support, or lab space can contribute to conflict.
communication problems, personal characteristics, etc.
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What types of conflict managing styles
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Organizational Power and Politics
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Which role had what sources of power?
◦Legitimate power◦Reward power◦Coercive power◦Referent power◦Expert power
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Sources of Power--IScarcity
◦Power is acquired by those who are able to secure scarce resources that are important to the organization as a whole.
Uncertainty◦Those most capable of coping with
uncertainty and providing the organization with greater control over what it finds problematic and can create more certainty tend to acquire power.
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Sources of Power- IICentrality
◦Those whose activities are most central to the work flow of the organization acquire more power. E.g., by influences the work of most other
subunits; having a crucial impact on the quantity/quality of the key product/service; its impact is more immediate.
Substitutability ◦If it cannot be easily replaced it can
acquire substantial power. E.g., change in the labour market,
likelihood of of contracting out work
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Who used what influence tactic and what was the outcome?
AssertivenessIngratiationRationalityExchangeUpward appealCoalition formationBlockingConsultationCovering up Inspirational appeals, Sanctions
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Debriefing and DiscussionEnvironmental Round Table
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Group Dynamics / Decision MakingWhat were the group process
dynamics in the Round Table? What were the barriers to achieving consensus among the various participants? How could they have been minimized?◦What stage of group development was
achieved? ◦What roles did different participants
play in the group?◦How effective was the group-decision
making process?
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Inter and IntraGroup Conflict
What conflicts arose between Round Table Participants? To what degree were these conflicts resolved, if at all?◦What are the sources of the
conflicts? ◦What type of conflict handling style
was used? By Whom?
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Organizational Power and PoliticsWho were the most (and least)
influential participants in the discussion? What are the implications of power disparities among participants?◦What were the source of personal
power for each participant?◦What were the sources of structural
power for each participant?
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Organizational Power and PoliticsWhat are the implications of power
disparities among participants?Did coalitions of participants
develop?◦What types of political influence
tactics occurred during the role play? What were/are the consequences of using different types of influence tactics?
How effective were the group in achieving intended outcomes?
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Interorganizational CollaborationHow did the collaboration change in
different stages of the discussion?◦Problem Setting◦Direction Setting◦ Implementation
How did the chairperson promote constructive dialogue among all round table participants?◦Was the discussion focused and under control?◦What task interventions did the chairperson
initiate? (Analyzing and synthesizing issues, providing feedback, identifying alternatives)
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Goals/MissionWhat is your mission statement?What is the primary goals and objectives for the first-year of operation.