Andrea Maldonado

5o secretariado “B”

213-14

Is a letter to reject something but we have to be courteous, and explain why you are refusing.

Harizon Technologies Inc.

325 Bedford Highway

Nashua North 03051

April 25, 2012

Mrs. Marianne Rollins

444 Ross Avenue

Caldwell, New Jersey 07006

Mr. Arthur Toward:

We are glad about your order for 300 bar-codes scanning.

Unfortunately, we are not able to give you 25% discount, because the machines

are very expensive. But we would like to give you a 10% volume discount.

We wish the best to your company.

Sincerely,

Melissa Argueta

A letter of referral acknowledges receipt of the inquiry and explains why and to whom it is being referred, you must include the qualification of the referred person.

Novelty Safety Equipment \lTD

14th

floor shun kook Building

Aberdeen Hong Kong

April 27, 2012

Machine Sports Manufacturing Co., Inc.

842 Seventh Avenue

New York, NY 10018

Dear Sir or Madam:

Thank you for your request about wholesale prices on sportswear.

Unfortunately we cannot supply the requested information. If you

agree Mr. James Wong (4069 Lexington Avenue New York, NY 10077)

will answer your concerns.

Sincerely,

Andrea Maldonado

The inquiry replies should begin by thanking the reader, acknowledging the interest in your company and end by offering further assistance. The purpose is to give information.

The Hampshire School of Etiquette

1528 Se 3rd Avenue

Portland, 788-2144

April 26, 2012

Mrs. Cindy Jones

2134 Ne Hancock

Woodinville WA 98072

Dear Mrs. Jones:

Thank you for your interest on next month’s weekly classes.

Unfortunately, that course is full. But we have available

another course on Saturday afternoon for the next four

weeks, called Etiquette for tweens.

Enclosed you will find a brochure of the class description

and an enrollment for this program will give your daughters

confidence and poise everyday and formal situations.

We wish you the best.

Sincerely,

Asia Granados

It has to be acknowledge and helpful letter. It is a promptly answer and let your inquiry know will not be ignored.

Lawsen Linen Company

P. O. BOX 762

Bloomfield, New Jersey 07003

April 17, 2012

Mrs. Marianne Rollins:

In relation to your order of April 8, for the set of Floral Mist

queen-size sheets and pillowcases, the shipment will be

delayed because of a factory strike.

We assure you that negotiation are progressing and a

settlement is expected soon we will send your merchandise

as soon as possible.

Sincerely,

Asia Granados

Is a letter that should be written when you receive merchandise, material, money or information. It has to be prompt and also can serve as a note.

C.R. Services

401 North Canon

Beverly Hills, California 90211

March 21, 2012

Mr. Gus Andrea

Quality Industries

1876 Magnolia Boulevard

Detroit, Michigan 48233

Dear Mr. Andrea:

Thank you for sent us the signed contract that is about Quality’s office machines service for

three years.

You can be sure, the contract if in a safe place. We hope, we can continue having good

business relations.

Cordially,

Asia Granados

Human Resources

Is a confirmation of a decision or agreement after a meeting or a phone conversation. It has to be promptly and has to specify the agreement.

Quality Industries

1876 Magnolia, Boulevard

Detroit, Michigan 48233

March 27, 2012

Ms. Andrea Maldonado

C.R. Services

401 North canon

Beverly Hills, California 90211

Dear Ms. Maldonado:

In relation to our contract about the service to our machines, I want to know if you can tell me

when is it going to begin.

Can the service starts on April 9th after Holly Week? Please send us the program about how are

you going to work in it.

Sincerely,

Gus Andrea

Manager

Is a letter or a post-card to confirm, a ,meeting or a reservation. It transmits complete information.

Fulson Contractors, Inc.

9444 Westen Avenue

Boulder, Colorado 80301

April 12, 2012

Mr. Justin Michaels

522 Garth Street

Boulder, Colorado 80321

Dear Mr. Michaels:

This letter will confirm the lunch date with Nancy Carson, which will take place at

Trattoria di Marco, at the corner of Tenth Street and Western Avenue, on April 7 at 1p.m.

If you do not have how to arrive, we offer to transport you to the place by taxi.

Sincerely,

Nancy Carson

Architect

Andrea M.

It is a little letter that just include the number of the check the invoice number and the amount of the check.

Quality Industries

S1876 magnolia Boulevard

Detroit, Michigan 48233

April 12, 2012

Ms. Asia Granados

C. R. Services

401 North Canon

Beverly Hills, California 90211

Dear Ms. Granados:

The enclosed check (D-101240) for $2,000 corresponds to the first payment of the

contract to service all of Quality’s office machines fir the next three years.

Sincerely,

Carlos Martinez

Manager

Is a letter to respond orders and helps to establish good will by reassuring the costumer that the order has been received.

WALMART 2019 Logan Street Paramus, New Jersey 70622 April 11, 2012 BDRM Bedding Store 529 Easton Avenue Bethlehem, Pennsylvania 1845 Dear Sir or Madam: Thank you for your recent order of March 31, 2012. We are delighted to have you as a new client. The first consignment will be shipped on April 15, and the second one will be shipped when the twin and queen Microfiber Sheet Sets are in stock, approximately on April 30. The partial shipment will be sent by Ari Express and the payment of $3,000 would be charge on delivery. Sincerely,