rfp for procurement of tpc.ver1.11

44
Tender Document for Procurement of Tablet PC NIT Number: - BSEDC/2012/7426 Dated: 02/11/2012 Bihar State Electronics Development Corporation Limited BELTRON Bhawan, Shastri Nagar, Patna 800 023, Bihar Phone: 0612- 228 1857, FAX: 0612-228 1857 Mob: 08051109698 E-mail [email protected], Website: www.beltron.in

Upload: information-point-kapurthala

Post on 03-Oct-2015

6 views

Category:

Documents


2 download

DESCRIPTION

TPC

TRANSCRIPT

  • Tender Document

    for

    Procurement of Tablet PC

    NIT Number: - BSEDC/2012/7426 Dated: 02/11/2012

    Bihar State Electronics Development Corporation Limited

    BELTRON Bhawan, Shastri Nagar,

    Patna 800 023, Bihar

    Phone: 0612- 228 1857, FAX: 0612-228 1857

    Mob: 08051109698

    E-mail [email protected], Website: www.beltron.in

  • Tender Document for Procurement of Tablet PC

    Page 2 of 44

    Table of Contents

    1 Project background ............................................................................................................. 4

    1.1 Key Events & Dates .................................................................................................... 4

    1.2 Procurement of RFP Document .................................................................................. 5

    1.3 Pre-Bid Conference ..................................................................................................... 5

    1.4 Amendment of RFP Document ................................................................................... 5

    1.5 Venue and Deadline for submission of proposal ........................................................ 6

    1.6 Bid Currencies ............................................................................................................. 6

    1.7 Validity of the Bids ..................................................................................................... 6

    1.8 Earnest Money/Security Deposit ................................................................................. 6

    1.9 Evaluation of Bids ....................................................................................................... 7

    1.10 Financial Evaluation Process ...................................................................................... 7

    1.11 e-Procurement related instructions .............................................................................. 7

    2 Notice Inviting Bids.......................................................................................................... 10

    2.1 Scope of work............................................................................................................ 11

    2.2 General Terms and Conditions .................................................................................. 12

    2.3 Liquidated Damage ................................................................................................... 16

    2.4 Standard RFP Clauses ............................................................................................... 16

    2.5 Force Majeure ........................................................................................................... 18

    3 About the RFP document ................................................................................................. 18

    3.1 Documents to be furnished with General cum Technical Bid .................................. 21

    3.2 Tender Form .............................................................................................................. 22

    3.3 Checklist .................................................................................................................... 28

    3.4 Vendor Undertaking .................................................................................................. 30

    4 Technical Bid .................................................................................................................... 32

    4.1 Bid Letter................................................................................................................... 32

    4.2 Technical Specifications of Tablet PC ...................................................................... 34

  • Tender Document for Procurement of Tablet PC

    Page 3 of 44

    5 Financial Bid..................................................................................................................... 37

    ANNEXURE A ..................................................................................................................... 39

    ANNEXURE - B...................................................................................................................... 40

    ANNEXURE C ..................................................................................................................... 43

  • Tender Document for Procurement of Tablet PC

    Page 4 of 44

    1 Project background

    Bihar, with its bountiful natural resources of fertile soil, abundant water, varied climate and

    rich cultural and historical heritage is one of the most fascinating states of India. Recently

    honourable Chief Minister of Bihar has taken an initiative in this direction and launched the

    state's Bagicha Bachao Abhiyan (Save Orchard Campaign). In Save Orchard Campaign needs

    survey of Orchards and generation of MIS reports and tag Orchard location on Google map.

    The success of Save Orchard Campaign depends on how accurate survey data is collected.

    To overcome the problem and difficulties during survey data collection, a hand handled

    device based web solution is required. A hand handled device based application will be

    developed which contains the prescribed survey form as per survey requirement. Field staffs

    will carry handheld device with preloaded application and visit Orchards for survey and fills

    up the requirement information and capture geo tagged time stamped photographs directly

    onto the device.

    Bihar State Electronics Development Corporation Ltd (BSEDC - herein after referred to as

    BSEDC) a undertaking under Department of Information Technology, Govt. of Bihar, invites

    bids from leading OEMs/Bidders in the industry for the supply of the OEM packed boxes of

    Tablet PCs to be provided at districts (as per Annexure C).

    1.1 Key Events & Dates

    Event Target Date

    Publication and Sale of Tender

    Document

    All working days during office hours starting from

    5th

    Nov 2012 to 29th

    Nov 2012 till 2:00 PM

    Last date to send in requests for

    clarifications on the tender

    For any clarification and queries relating to tender

    document, Bidders have to submit their written

    clarifications & queries before 11:00 AM of

    22/11/2012

    Pre bid Conference

    On 22/11/2012 at 3:00 PM

    Venue: BSEDC Ltd, Beltron Bhawan, Shastri

    Nagar, Patna

    Request for e-Forms through

    www.eproc.bihar.gov.in

    From 22nd

    Nov 2012 to 29th

    Nov 2012 till 2:00 PM

    http://www.eproc.bihar.gov.in/

  • Tender Document for Procurement of Tablet PC

    Page 5 of 44

    Submission of Tender Documents

    (only through e-Procurement site)

    Up to 3:00 P.M. on 29th

    Nov 2012

    General cum Technical Bid Opening On 29th

    Nov 2012 at 04:00 PM

    Note: This Tender Document is not transferable.

    1.2 Procurement of RFP Document

    Interested OEMs/bidders can download RFP document from the Beltron website

    www.beltron.in & e-Procurement website www.eproc.bihar.gov.in from 5th

    Nov 2012 to

    29th

    Nov 2012 till 02:00 PM and has to deposit a tender document fee with payment of the

    non refundable fee of Rs. 10,000/- (Rupees Ten Thousand Only). This fee shall be paid in

    form of a demand draft of any nationalized bank located in India, payable at Patna, drawn in

    favor of Bihar State Electronics Development Corporation Ltd or through e-Payment prior

    to the last date of tender submission. This tender document fee receipt is require to submit

    along with the other tender document at the time of final tender submission prior to the last

    date of tender submission.

    1.3 Pre-Bid Conference

    The BSEDC shall organize a Pre Bid Conference on 22nd

    Nov at 03:00 PM in the Beltron

    Bhawan, Patna. The BSEDC may incorporate any changes in the RFP based on acceptable

    suggestions received during the interactive Pre-Bid Conference. The decision of the BSEDC

    regarding acceptability of any suggestion shall be final in this regard and shall not be called

    upon to question under any circumstances. The prospective bidders shall submit their

    questions in writing to reach BSEDC on or before 22nd

    Nov 2012 till 11:00 AM. It may not

    be possible at the Pre Bid Conference to answer questions which are received late. The

    responses will be conveyed to all the prospective bidders (by way of hosting amendments /

    clarifications on the website i.e. at www.beltron.in, www.eproc.bihar.gov.in) in accordance

    with the respective clauses of the RFP and no participant would be intimated individually

    about the response of the BSEDC.

    1.4 Amendment of RFP Document

    BSEDC may, for any reason, whether at own initiative or in response to a clarification

    requested by a prospective Bidder, modify the bidding document by amendment. All the

    amendments made in the document would be published in the website of www.beltron.in,

    www.eproc.bihar.gov.in. All such amendments shall be binding on bidders. The bidders are

    also advised to visit the aforementioned website on regular basis for checking necessary

    http://www.beltron.in/http://www.eproc.bihar.gov.in/http://www.beltron.in/http://www.eproc.bihar.gov.in/http://www.beltron.in/http://www.eproc.bihar.gov.in/

  • Tender Document for Procurement of Tablet PC

    Page 6 of 44

    updates. The BSEDC reserves the rights to amend the dates mentioned in clause 1.1 of this

    volume for bid process.

    1.5 Venue and Deadline for submission of proposal

    Bidder can submit the Proposal only through e-Procurement portal and must be uploaded in

    the site www.eproc.bihar.gov.in on or before 29th

    Nov 2012 till 03:00 PM. BSEDC shall not

    be responsible for any delay in uploading the documents. No further correspondence on this

    matter will be entertained.

    1.6 Bid Currencies

    All prices shall be quoted in Indian Rupees and the contract price shall be paid in Indian

    Rupees.

    1.7 Validity of the Bids

    Financial bid should be valid for a minimum period of 90 days from the last date of tender

    submission for placing the initial order.

    1.8 Earnest Money/Security Deposit

    a) The General cum Technical Bid should also contain relevant supporting documents and

    Earnest Money Deposit as per details given below, by Demand Draft/pay order / e-

    payment/ Irrevocable Bank Guarantee (valid for nine month) of any nationalized bank

    drawn in favour of Bihar State Electronics Development Corporation Ltd. Patna.

    EMD for this project is Rs. 10, 00,000/- (Rupees Ten Lakh only). The Earnest Money

    Deposit of the unsuccessful bidders will be refunded without any interest within one

    month from the declaration of L1 bidder.

    b) In the case of bidders whose bids are accepted for undertaking the work assigned for

    this tender, this successful bidder will submit a Performance Security deposit, which

    will be equal to 10% (Ten percent) of the contract price that the bidder has quoted in his

    Financial Bid. The same would have to be in form of irrevocable valid Bank Guarantee

    for the entire warranty period and would have to be submitted within 15 days from the

    issuance of the LoI.

    c) The successful bidder will also submit an acceptance of the LoI within two days from

    the awarding of the Contract.

    d) Earnest Money Deposit of the successful bidder will be refunded on receipt of

    Performance Security Deposit from the bidder. Performance Security deposit will be in

    http://www.eproc.bihar.gov.in/

  • Tender Document for Procurement of Tablet PC

    Page 7 of 44

    the form of irrevocable Bank Guarantee drawn in the name of "Bihar State Electronics

    Development Corporation Ltd." valid for the entire warranty period.

    1.9 Evaluation of Bids

    A duly constituted Tender Cum Purchase Committee (TCPC) shall shortlist the Technical

    Bids on the basis of Technical Parameters. The names of short listed bidders will be

    communicated to the respective bidders only whose Technical bids are found suitable for

    opening the financial bids. The Financial/Commercial bids will be evaluated by a duly

    constituted Tender Cum Purchase Committee (TCPC). The OEMs / bidders, who are not

    registered with Bihar Sales Tax, if selected, should get themselves registered with Bihar Sales

    Tax before receiving award of contract or purchase order or else they will have to pay

    requisite tax.

    1.10 Financial Evaluation Process

    The F.O.R. destination price for OEM packed boxes of Tablet PC (including one year

    comprehensive warranty) and additional annual maintenance (including comprehensive

    warranty) for subsequent next 2 years maintenance should be quoted in Indian rupees. The

    price quoted is inclusive of Excise duty, Sales Tax / VAT and all other statutory taxes as

    applicable, failing which these are not payable extra. Form-D for concessional rate of sales

    tax as well as certificates for exemption from payment of octroi charges shall be furnished.

    Financial bid will be evaluated on the basis of Gross Bid Value which is sum total of F.O.R.

    destination Price and Net Present Value of 2nd

    and 3rd

    year AMC.

    Selection of Vendor: The lowest quotation identified amongst all the financial bids would be

    derived on the basis of the lowest financial.

    The decision of BSEDC Ltd. arrived at as above will be final and no representation of any

    kind will be entertained on the above said. The issuance of a Letter of Intent (LoI) in favour

    of the successful bidder would be co-terminus with the Awarding of the Contract for this

    Tender.

    1.11 e-Procurement related instructions

    The bidder shall submit his response through Bid submission to the tender on e-Procurement

    platform at www.eproc.bihar.gov.in by the procedure given below:

    1. The bidder must have the DSC/PKI and user id of the e-procurement website before

    participated in the e-tendering process. The bidder may use their DSC/PKI if they

    http://www.eproc.bihar.gov.in/

  • Tender Document for Procurement of Tablet PC

    Page 8 of 44

    already have the DSC/PKI. They can also take it from any of the authorized agencies

    or they may contact on our e-procurement help desk. For user id they can get

    registered themselves on e-procurement website www.eproc.bihar.gov.in and submit

    their bids online on the same. Offline bids shall not be entertained by the Tender

    Inviting Authority for the tenders published in e-procurement platform.

    2. The bidders shall submit their eligibility and qualification details, Technical bid,

    Financial bid etc., in the online standard formats given in e-Procurement web site. The

    bidders shall upload the scanned copies of all the relevant certificates, documents etc.,

    in support of their eligibility criteria / technical bids and other certificate /documents

    in the e-Procurement web site. The bidder shall sign on the statements, documents,

    certificates, uploaded by him, owning responsibility for their correctness/authenticity.

    The bidder shall attach all the required documents for the specific tender after

    uploading the same during the bid submission as per the tender notice and bid

    document.

    3. All the required documents will be attached at the proper place as mentioned in the e-

    forms otherwise the tender will be rejected.

    4. Cost of the tender document to be paid either at the BELTRON counter through

    Demand Draft drawn in favour of Bihar State Electronics Development Corporation

    Limited or through online prior to the last date of tender submission.

    5. Bihar e-Procurement facilitates the e-payment solutions to their bidders using Axis

    Bank payment gateway. Currently the Tender Fee & EMD may be paid using Internet

    Payment Gateway (IPG) and Direct Debit (Net Banking) apart from manual mode of

    payment where bidder used to submit the Tender Fee / EMD in the department before

    tender closing. Internet Payment Gateway (IPG) enables bidders to use their Credit /

    Debit card issued by Master / Visa. Any Bank card which is issued from Master / Visa

    will be accepted on the e-Procurement portal. Direct Debit (Net Banking) may be done

    with the existing Internet Banking user id & password of Axis Bank. The payment

    done through any of the above mentioned two modes will automatically be credited to

    the concerned account. In case Bidder has used e-payment facilities then they need not

    visit to department for submission of Tender Fee / EMD.

    6. The tender opening and evaluation will be done online only. Any corrigendum or date

    extension notice will be given on the BELTRON and e-procurement website only.

    7. For support related to e-tendering process, bidders may contact at following address:

    http://www.eproc.bihar.gov.in/

  • Tender Document for Procurement of Tablet PC

    Page 9 of 44

    e- Procurement HELP DESK

    No. 22, Telephone Colony,Kidwaipuri,

    ITO Golamber,Patna,

    Bihar 800 001

    Ph. No: 0612-2523006, Mob; +91 9939035696

  • Tender Document for Procurement of Tablet PC

    Page 10 of 44

    2 Notice Inviting Bids

    BIHAR STATE ELECTRONICS DEVELOPMENT CORPORATION LIMITED

    (A Government of Bihar Undertaking)

    Beltron Bhawan, Shastri Nagar, Patna-800023

    0612-2281857, Fax: 2281857, email: [email protected]

    NIT No: BSEDC/2012/7426 Dated: 02/11/2012

    e-Tender Notice

    Bihar State Electronics Development Corporation Ltd. (BSEDC), a Government of Bihar

    undertaking, under Department of Information Technology, Bihar, undertakes projects on

    total IT solutions involving supply of Computer Hardware, Software, and Electronic

    Equipments and after sale support services to various Government organizations in the state

    of Bihar.

    BSEDC invites bids to meet the immediate requirement of about 2500 Tablet PCs to be

    provided to field surveyor of Agriculture Department, Government of Bihar during this

    financial year, from the Original Equipment Manufacturers (O.E.Ms.), Principal National

    Distributors/ Bidder authorised by OEM in India by the undersigned. Bids can be submit

    through e-Procurement portal on or before 29/11/2012 upto 03:00 P.M. The General cum

    Technical bids will be opened on the same day at 4.00 PM in the presence of the bidders who

    desire to participate.

    Detailed Tender document containing technical specifications, terms and conditions can be

    downloaded from BSEDC web site (www.beltron.in) & e-Procurement website

    (www.eproc.bihar.gov.in). Bidder has to purchase the tender document with payment of non

    refundable fee of Rs 10,000/- on any working day during business hours till 03.00 PM upto

    29/11/2012, in favour of Bihar State Electronics Development Corporation Ltd payable at

    Patna or through e-Payment mode. Bidder has to submit receipt/transaction number (in case

    of e-payment) of tender fee along with the bid document at the time of bid submission, if

    downloaded from the website. Tender document will be available on our web-site w.e.f.

    05/11/2012.

    Sd/-

    Managing Director

    http://www.beltron.in/

  • Tender Document for Procurement of Tablet PC

    Page 11 of 44

    2.1 Scope of work

    The successful Bidder(s) will provide the following services:

    1. Supply: The bidder has to supply OEM packed boxes of Tablet PC (including one

    year comprehensive warranty) and additional annual maintenance (including

    comprehensive warranty) for next 2 years. All goods need to be supplied F.O.R. to the

    destination mentioned in Annexure-C. In addition to this verification of sample TPCs

    of about 10% will be done at warehouse. In case Bidder schedule multiple delivery

    dates then on that case BSEDC reserves rights of verification at warehouse for

    multiple times.

    2. Testing: Testing/ Bench marking as per requirement of the Purchaser and in such

    manner and for such size of sample as may be prescribed subsequently may be got

    done as a part of the Contract.

    3. Installation and Commissioning of Tablet PCs: The successful bidder in respect of

    Tablet PCs will do installation of software (as per specification mentioned in fact

    sheet), Application and SIM Card(as provided by BSEDC) .

    4. After sales service: The Supplier will open or authorize a service centre at least in

    nine divisions (Patna, Bhagalpur, Purnia, Muzaffarpur, Gaya, Dharbanga,

    Saharsa, Saran and Munger) in Bihar for the maintenance/comprehensive

    warranty of Tablet PCs under this tender. Similarly, the Supplier of Tablet PCs shall

    keep at least 2% equipments as spare, to provide immediate replacement, with the

    service centre during the warranty and extended warranty period, It will be desirable

    that minor functional problems of these equipments are taken care of by the service

    centre only. In case of major & specific problems, respective vendors will have to

    rectify the defect within the time-limits prescribed in the tender document; others

    must have to replace with the new one. In case the Bidder has no presence in above

    mentioned locations, he/she may furnish an undertaking for establishing the same

    within 30 days from the awarding of Contract.

    5. The bidder will deploy an online Web based monitoring tool (OMT). As soon as the

    user lodges a complaint at service centre, a system generated ticket number has to be

    communicated to the user and department nodal point via SMS/Mail. After the

    complaint resolution, the status has to be communicated to the user and Department

    Nodal Point via SMS or mail. Monthly report of the complaint lodging and resolution

    report in order to calculate the down time to the agriculture department/BSEDC at the

  • Tender Document for Procurement of Tablet PC

    Page 12 of 44

    end of every month. Bidder has to provide access of OMT to BSEDC and Agriculture

    department.

    6. Department will authorize a person from each district for acceptance of delivery of

    TPCs. Date of distribution of TPCs will be communicated by the supplier to the end

    users well in advance. On the communicated date supplier will install SIM and take

    sign off from the end user in presence of the designated person. For users who are not

    able to collect the TPCs on that particular date, the authorised person will give the

    final sign-off on behalf of those users. Supplier will prepare a Sign-off Report and

    submit it to the BSEDC Ltd.

    2.2 General Terms and Conditions

    2.2.1 Definitions

    The following interpretation of terms shall be taken:

    a) "The Contract" means an agreement regarding supply of the goods & provision of

    services entered into between the BSEDC and the Supplier, as recorded in the

    Contract Form signed by the parties, including all appendices thereto and all

    documents incorporated by reference therein.

    b) "The Contract Price" means the price payable to the Supplier under the Contract for

    the full and proper performance of its contractual obligations.

    c) "The Goods" means all the equipment and/or other material, which the Supplier is

    required to supply to the Purchaser under the Contract.

    d) "Services" mean services ancillary to the supply of the Goods, such as transportation

    and insurance, and any other incidental services, such as installation, commissioning,

    training, maintenance and other such obligations of the Supplier covered under the

    Contract.

    e) "The Purchaser" means the Bihar State Electronics Development Corporation Ltd

    (BSEDC).

    f) "The Supplier", means short listed Bidder supplying the goods and services under this

    Contract.

    Note: The aforesaid definitions will be valid with respect to one or more Suppliers short-

    listed to execute the Project. Services to be executed by each Supplier have been explained in

    detail in this Tender Document.

  • Tender Document for Procurement of Tablet PC

    Page 13 of 44

    2.2.2 General Conditions

    These General Conditions shall apply to the extent that these are not superseded specific by

    provisions in other parts of this tender document. A detailed Contract agreement shall be

    signed after the order is placed. Detailed provisions of such a contract-agreement shall have

    an over-riding effect vis-a-vis this Tender Document.

    2.2.3 Standards

    The goods supplied under this Contract shall conform to the standards mentioned in the

    Technical Specifications and the latest improvements incorporated after the finalisation of

    contract, but before the dispatch.

    2.2.4 Patent Rights of the Goods

    The Supplier shall indemnify the Purchaser against all third party claims of infringement of

    patent, trademark or industrial design rights arising from use of the goods or any part thereof

    in India.

    2.2.5 AFTER SALES SERVICES

    2.2.5.1 Comprehensive Warranty

    The Supplier shall provide comprehensive warranty (including labour and spares) for 12

    calendar months and additional extended comprehensive warranty for subsequently 2 years

    that the equipment / software would continue to conform to the description and quality as

    specified for the period from the date of verification of the said equipment to be purchased

    and that notwithstanding the fact that BSEDC Ltd. may have inspected and/or approved the

    said equipment, if during the aforesaid period. The comprehensive warranty shall cover

    the system software, Labour and all the hardware parts including updation / up gradation

    (free of cost) of the Operating System.

    In addition to warranty as mentioned in above clause, the bidder shall during the warranty

    period replace the parts, if any, and remove any manufacturing defect, if found during the

    above said period, so as to make the equipment operative. The bidder shall also replace parts

    of equipment, in case it is found to be malfunctioning and defective, and that the

    equipment cannot be put to operation otherwise. Complaint logging procedure and contact

    number will be given to end user with each supply for Complaint logging and resolution

    along with SLA for response time and resolution time. Failing to this compliance will result

  • Tender Document for Procurement of Tablet PC

    Page 14 of 44

    in deduction in AMC payment, forfeiture of the Performance Security Deposit and

    blacklisting of firm with BSEDC /Govt of Bihar for future transaction.

    In the event the Bidder / company or the concerned division of the Bidders Company is

    taken over / bought over by another company, all the obligations under the agreement with

    BSEDC Ltd., should be passed on for compliance by the new company in the negotiation for

    their transfer.

    2.2.5.2 Service Centre

    The Service Centres in the State shall be manned by qualified Engineers and one call

    coordinator. The supplier will provide prompt after sales support and shall attend any

    complaint as soon as the user lodges the complaint at service centre. The maximum response

    time for maintenance complaint from any of the service centre shall not exceed 3 working

    days. During contract period, if the complaint is not attended and resolved within 3 working

    days, after three working days; for each delayed days the penalty of Rs. 100 per delayed day

    per unit. If defect is not rectified within the time stipulated as above penalty as prescribed by

    the Purchaser will be imposed. During the warranty period, this penal clause will be enforced

    by ensuring that the supplier gives a Performance Security by way of Bank Guarantee to the

    Purchaser.

    The Agency shall ensure repairing/ replacement of all faulty material within the shortest

    possible time thus ensuring minimum downtime (maximum of 3 days), failing which penalty

    will be imposed. The Agency shall be responsible for maintaining the desired performance

    and availability of the system/services.

    General Information about the company (Company profile), Manufacturing and Maintenance

    procedure, a list of locations where they have their offices along with number of customer

    engineers, number of machines installed, address of service centres, locations of maintenance

    inventory available etc.

    2.2.5.3 Inventory of Spares

    Based on the past experience of the performance of devices and problem faced, supplier or

    ASP has to maintain inventory of spares to ensure that all critical spares/ components apart

    from the 2% inventory of new equipments for replacement purposes are available with the

    Service Centres in sufficient quantity.

  • Tender Document for Procurement of Tablet PC

    Page 15 of 44

    2.2.6 Inspections and Testing

    a) The Purchaser or its representative shall have the right (if it so desires) to test the

    goods to ascertain their conformity to the specifications. The Purchaser shall notify to

    the Supplier in writing of the identity of the representative deputed for this purpose &

    nature of tests that may be conducted (if found necessary) for bench-marking.

    b) Minimum 10% of total goods and acceptance of the supplied goods will be done by

    district administration at specified location. Detailed address of the site will be

    communicated during the time of agreement. However, wherever it is considered

    necessary, testing and acceptance may be done at the time of delivery.

    c) If any inspected or tested Goods fail to conform to the Specifications, the Purchaser

    may reject them and the Supplier shall either replace the rejected goods or make all

    alterations necessary to meet specification requirements to the Purchaser. No payment

    will be made for the rejected items.

    d) At the destination site, the cartons will be opened only in the presence of concerned

    official of district administration and Manufacturer's representative and the intact

    position of the seal for not being tampered with shall also form the basis for certifying

    the receipt in good condition.

    e) Bidder has to submit one sample of the standard tablet PC, which matches all the

    specifications mentioned in the tender document (in section 4.2). This sample should

    be submitted at BSEDC office within 2 working days from the last date of bid closing/

    submission date for the purpose of verification, inspection and testing. In case bidder

    fails to submit the sample tablet PC or sample tablet PC doesnt match the

    specifications mentioned in the tender document, BSEDC reserves the right to reject

    the bid of that particular bidder.

    2.2.7 Packing Delivery & Documentation.

    The supplier shall provide such packing as is required to prevent damage or deterioration of

    the goods during transit to their final destination as indicated in the Contract. The packing

    shall be sufficient to withstand, without limitations, rough handling during transit and

    exposure to extreme temperatures and precipitation during transit and open storage. The

    Supplier shall be responsible for any defect in packing.

    Delivery of the goods and associated documentation will be done in such manner as may be

    prescribed by the Purchaser in the Contract.

  • Tender Document for Procurement of Tablet PC

    Page 16 of 44

    2.2.8 Insurance

    All costs related to insurance (if any) shall be borne by the supplier for goods supplied under

    the Contract against loss or damage incidental to manufacture or acquisition, transportation,

    storage and delivery.

    2.2.9 Transportation

    The entire cost of carriage/transportation from the port of discharge to the destination shall be

    borne by the Supplier.

    2.2.10 Literature and Instruction

    Sufficient number of copies of illustrated literature and instruction books regarding the

    installation, handling, maintenance and use of the Goods at each station shall be supplied by

    the supplier as part of the Contract price before dispatch of the first assignment.

    2.3 Liquidated Damage

    The RFP to be given for testing and acceptance and / or delivery and installation at site is to

    be strictly adhered to in view of the strict time schedule for implementation of various

    projects. Any unjustified and unacceptable delay in delivery beyond the delivery schedule as

    per purchase order (which shall not be more than three weeks for all items from the date of

    purchase order delivery of APK File and SIM Card from BSEDC Ltd., whichever is later.)

    will render the Bidder/Manufacturer liable for damage at the rate of 1% (one percent) on

    incremental basis for 5th

    and 6th

    week on remaining TPCs and simultaneously for 7th

    and 8th

    week onwards bidder will be liable for damage at the rate of 2% (two percent) on incremental

    basis on remaining TPCs. Thereafter BSEDC Ltd. holds the option for cancellation of the

    order for pending supply, and procurement the same from any other Manufacturer, forfeiting

    the EMD/Security deposit of the Vendor and blacklisting of firm with BSEDC /Govt of Bihar

    future transaction. Also, BSEDC ltd. has option to procure the items from alternate source at

    the risk and cost of the defaulting Vendor.

    2.4 Standard RFP Clauses

    a) In the event the Bidder / company or the concerned division of the Bidders Company

    is taken over / bought over by another company, all the obligations under the

    agreement with BSEDC Ltd., should be passed on for compliance by the new

    company in the negotiation for their transfer.

  • Tender Document for Procurement of Tablet PC

    Page 17 of 44

    b) The Bidder will have to enter into written agreement with BSEDC Ltd. for honouring

    all aspects of fair trade practices in executing the purchase orders placed by BSEDC

    Ltd. by responding to this tender.

    c) Change in Product Name: If the name of the product is changed for describing

    substantially the same in a renamed form, then all techno financial benefits agreed

    with respect to the original product, shall be passed on to BSEDC Ltd. and the

    obligations with BSEDC Ltd. taken by the Bidder with respect to the product with the

    old name shall be passed on to the product so renamed.

    d) The system must be supplied in full as per specified configuration for acceptance. The

    acceptance tests will include the running of the evaluation test as conducted during

    selection of the bidder. The system must give same performance results as shown

    during initial benchmark/evaluation tests. The delivered systems, in addition to

    meeting the evaluation test, should also contain the same subsystem

    (Branch/Manufacturer) as were given at the time of initial evaluation tests. Failure to

    fulfil any of the above-mentioned conditions will entail damage, deduction or

    cancellation of the purchase order along with forfeiture of the EMD/Security Deposit.

    e) A pre-receipted bill shall be submitted in triplicate in the name of Bihar State

    Electronics Development Corporation Ltd. or designated authority. It shall be done

    soon after the delivery along with a copy of the duly receipted delivery challan. The

    payment of the bills will be made after complete delivery/testing and acceptance of

    the systems and on submission of Performance Bank Guarantee.

    f) On completion of the warranty period, the performance bank Guarantee shall be

    released after satisfying that proper free warranty support has been provided during

    warranty period of one year for all the supplies. If considered necessary, suitable

    amount of penalty shall be recovered from the bidder or from their security deposit as

    mention in SLA, while releasing the security deposit. After expiry of warranty,

    BSEDC LTD. or designated authority will either enter into Annual Maintenance

    Contract with the supplier for post-warranty maintenance of the system or maintain

    them in-house or enter into Annual Maintenance Contract with third party. In case

    BSEDC LTD. or designated authority opts to maintain the systems in-house or

    through third party, the bidder shall make available to BSEDC ltd. or designated

    authority all necessary spares, same or equivalent spares without affecting the

    compatibility or performance of any part of the system, for a period of at least two

    years from the expiry of the warranty period.

  • Tender Document for Procurement of Tablet PC

    Page 18 of 44

    g) This shall be binding on the Bidder/Manufacturer under the terms and conditions of

    the purchase order to be placed on finalization of the tender process. Hardware vendor

    should provide all kinds of after sales support during the warranty period.

    h) All the items from must be supplied, installed or commissioned of all locations within

    FOUR Weeks from the date of awarding of Contract (release of Purchase Order or

    delivery of APK File and SIM Card from BSEDC Ltd., whichever is later).

    i) Bidder cannot quote for more than one model/Product either from same OEM or from

    different OEM.

    j) In case OEM is bidding for the tender, OEM cannot authorize any other bidder to

    quote for his product.

    2.5 Force Majeure

    Neither party shall be responsible to the other for any delay or failure in performance of its

    obligations due to any occurrence commonly known as Force Majeure which is beyond the

    control of any of the parties, including, but without limited to, fire, flood, explosion, acts of

    God or any Governmental body, public disorder, riots, embargoes, or strikes, acts of military

    authority, epidemics, strikes, lockouts or other labour disputes, insurrections, civil

    commotion, war, enemy actions. If a Force Majeure arises, the Bidder shall promptly notify

    Tenderer in writing of such condition and the cause thereof. Unless otherwise directed by

    Tenderer, the successful bidder shall continue to perform his obligations under the contract as

    far as is reasonably practical, and shall seek all reasonable alternative means for performance

    not prevented by the Force Majeure event. The successful bidder shall be excused from

    performance of his obligations in whole or part as long as such causes, circumstances or

    events shall continue to prevent or delay such performance.

    a) Tenders not conforming to any or all the above terms and conditions are liable to be

    rejected.

    b) BSEDC LTD reserves the right to reject any or all the tenders without assigning any

    reason whatsoever. BSEDC LTD. would not be under obligation to give any

    clarification to such rejected tenders. BSEDC Ltd may decide not to procure any

    particular item even after opening the bids.

    c) All disputes are subject to jurisdiction within the geographical and administration

    confines of Patna only.

    3 About the RFP document

  • Tender Document for Procurement of Tablet PC

    Page 19 of 44

    There are two parts of tender document papers namely:-

    General cum Technical Bid

    Financial Bid

    a) The tender should be submitted through e-Tendering / e-Procurement portal only. No

    other form of tender submission will be valid for evaluation.

    b) Tenders duly filled and accompanying all supporting documents, should be uploaded

    in the e-Procurement / e-Tendering portal as per the defined schedule in section 1.1,

    after which no tender would be accepted and would be able for outright rejection.

    c) The bidders can submit the EMD in form of DD or Bank Guarantee or can pay the

    EMD amount through e-payment prior to the last date of tender submission.

    d) The online bids will be opened at Bihar State Electronics Development Corporation

    Ltd., Beltron Bhawan, Shastri Nagar, Patna- 800 023. The Financial Bids of only the

    Bidders short listed from the General Cum Technical bids will be opened.

    e) Tenders should be fully in accordance with the requirements of the Terms and

    Conditions as specified in this RFP.

    f) Appropriate forms furnished with this specification shall be used in filling quotation.

    Incomplete, illegible e-form will be rejected.

    g) All offers should be made in English. Conditional offers and offers qualified by such

    vague and indefinite expression such as Subject to immediate acceptance, Subject

    to prior sale etc. will not be considered.

    h) The Price and conditions of the offer should be valid for at least a period of 90

    days from the date of tender opening. Quotations/ Bids with validity of less than 90

    days may be rejected.

    i) Modification of specifications and extension of closing date of tender, if required,

    will be made by an Addendum. Copies of Addenda will be sent to those who have

    purchased the tender document. This shall be signed and shall form a part of the

    tender in full and/or part thereof.

    j) Bidders shall carefully examine the tender documents and the technical specification

    and fully inform themselves as to all the conditions and matters, which may in any

    way, affect the work or the cost thereof.

    k) In case a bidder finds any discrepancies in or omissions from the specification or

    other documents, or in case there be any doubt as to their meaning, he should at once

  • Tender Document for Procurement of Tablet PC

    Page 20 of 44

    notify BSEDC Ltd. This however does not entitle the bidder to ask for time beyond

    the due date fixed for receipt of tenders.

    l) Submitted tender forms, illegible rate or rates not shown in figures and words in

    English, will be liable for rejection. In case of discrepancy between words and figures

    noted against each items of the tender and between unit rates and the total amount, the

    decision of the tender issuing authority (BSEDC Ltd.) will be final and binding on the

    bidders. Total of each item and grand total of whole tender should be clearly written..

    Clerical and arithmetical mistakes may result in rejection of the tender.

    m) The terms of payment delivery and acceptance applicable in this case and indicated in

    the Terms and Conditions of this RFP. BSEDC Ltd on behalf of the State Govt. or its

    own may, in exceptional cases, considers alternative terms than those specified.

    n) In comparing tenders and in making awards BSEDC Ltd may consider such factors as

    compliance with the specifications, relative quantity of supply, ability to provide

    repairs and maintenance service, the time of delivery and such other conditions as it

    may consider relevant.

    o) Request from the bidder in respect of additions, alterations, modifications, corrections

    etc. of both terms and conditions or rates after opening of the tender will not be

    considered.

    p) The bidder shall make its own arrangements, for supply, installation and

    commissioning of materials at the identified delivery sites at all districts.

    q) While tenders are under consideration, bidders and their representatives or other

    interested parties, are advised to refrain from contacting by any means Purchaser's

    personnel or representatives, on matters relating to the tenders under study. BSEDC

    Ltd. if necessary will obtain clarification on tenders by requesting such information

    from any or all the bidders either in writing or through personal contact as may be

    necessary. The bidder will not be permitted to change the substance of his offer after

    the tenders have been received in BSEDC Ltd. Any attempt by any bidder to bring

    pressure of any kind, may disqualify the bidder for the present tender and the bidder

    may be liable to be debarred from bidding for BSEDC Ltd. tenders in future for a

    period of three years.

  • Tender Document for Procurement of Tablet PC

    Page 21 of 44

    3.1 Documents to be furnished with General cum Technical Bid

    Documents advised to be furnished along with General Cum Technical Bid (in the following

    order). For the General Cum Technical Bid Bidders should upload attested scanned copies of

    the following basic documents along with the bid.

    a) The bidder has to submit his company registration certificate.

    b) The copy of Sales Tax, Registration number allotted by Commercial Tax,

    Department. The OEMs (bidders) who are not registered with Bihar Sales Tax, if

    selected, should get themselves registered with Bihar Sales Tax before receiving

    award of contract or purchase order. Or else they bill have to pay entry tax.

    c) Copy of PAN/TIN number of the Bidder / Manufacturer allotted by the Income Tax

    Authorities.

    d) The attested copy of the bidder/Manufacturer Registration No. allotted by Service Tax

    Department.

    e) Proof of annual turnover (Audited Balance Sheet) of the Bidder and self certified

    photo copy of Purchase orders as per eligibility criteria.

    f) Certificate of Registration of Manufacturer as per eligibility criteria. Registration

    number of the firm along with the CST/BST/VAT/TIN No. allotted by the sales tax

    authorities should invariably be given in the tender bid.

    g) The valid income Tax Clearance Certificate should also be given.

    h) Technical Literature of the tablet PC.

    i) Road Map of the product.

    j) Copy of ISO 9001:2008 certificate

    k) Manufacturer authorisation from the OEM (as per the enclosed format).

    l) Undertaking for not being debarred, blacklisted or disqualified from any assignment,

    by any Government department (either state or Central) or corporation

    m) Undertaking from OEM that if the standard product available with OEM does not

    match the features as required (as mentioned in section 4.2, only in case of front

    camera) then the product would customize as per the requirement of BSEDC.

    n) Any other document which the bidder feels necessary to support his bid.

    o) The Manufacturer should also furnish the following with the General Cum Technical

    Bid

    a. The address of the OEMs Country Office & Local office in Bihar (along with

    telephone/ mobile /fax /e-mail/web address).

  • Tender Document for Procurement of Tablet PC

    Page 22 of 44

    b. The details of Service Network (Service station with Address, Officer-in-

    charge, No. of service engineers, Area Covered etc.) available across Bihar.

    3.2 Tender Form

    Bihar State Electronics Development Corporation Ltd., Patna

    (A Govt. of Bihar Undertaking)

    Tender Form

    Details of the firm participating in the tender-

    1 Name of Bidder

    2

    Name &

    Designation of

    Authorized

    Signatory

    3 Registered

    Office Address

    4 Factory/Go-

    down Address

    5 Year of

    Establishment

    6 Type of Firm Public Limited Private Limited Partnership Proprietary

    Put enter "Yes"

    7

    Telephone

    Number(s)/

    Mobile

    8 Website

    9 Fax No.

    10 Email Address

    Copy of this is attached as IncorporationCertificate_DOC

    I The Tender fee amounting to Rs.10,000/- (Rupees ten thousand only) has been deposited

    vide cash Receipt

    No/DD No.

    Dated

    or through e-Payment to A/c No 02 of Indian Overseas Bank, Shastri Nagar, Patna

    vide e-Payment

    transaction No. and

    Dated

    Copy of this is attached as TDFEE_DOC

    II. Following documents are attached towards the proof of earnest money deposited.

  • Tender Document for Procurement of Tablet PC

    Page 23 of 44

    Sl.

    No.

    Instrument of Earnest

    Money Deposited (EMD)

    DD/Banker's Cheque (Local

    Only)/ e-Payment / Others

    Amount Number

    Starting

    date for

    EMD BG

    Expiry date

    for EMD

    BG

    If exempted

    mark (Yes)

    10,00,000

    Note1: Earnest Money Deposit (EMD) Rs.10,00,000 (Rupees Ten Lakhs Only) as per details

    given below, by Demand Draft/pay order/e-Payment/Irrevocable Bank Guarantee (valid for 9

    months from last date of submission of tender) of any nationalized bank drawn in favour of Bihar

    State Electronics Development Corporation Ltd. Patna

    (copy of this is attached as EMD_DOC)

    If exempted, the proof of exemption is to be attached in the same attachment

    III -OEM Authorization Certificate/Manufacturing Certificate(in case bidder is manufacturer

    itself ) is given as per details below:

    a) The OEM should also be engaged in the manufacturing of either of the followings: Desktop,

    Laptops, Tablets, Touch Pad, and Smart Phones & Mobile Phones.

    b) The OEM/Bidder should have its own office in Bihar

    c) The OEM/ASP should have at least 75 Service centres in India.

    d) OEM should be an ISO 9001:2008 certified company

    Sl. No.

    OEM Name

    & address(to

    be filled in

    case Bidder is

    Not

    Manufacturer)

    Manufacturer Name & address(to

    be filled in case Bidder is

    Manufacturer)

    Date of

    Certificate

    No. of

    certificate

    Issuing

    Authority

    (Copies of this is attached as OEMAUTH_DOC & ServiceCentrelist_DOC)

  • Tender Document for Procurement of Tablet PC

    Page 24 of 44

    IV. ELIGIBILITY CRITERIA:

    Turnover criteria-

    a) The annual turnover of the bidder who supplies Tablet PCs should be of minimum of

    Rupees 10 Crores per annum for each of the last 3 years directly in India.

    b) The annual turnover of the OEM whose Tablet PCs are being supplied should be minimum

    of Rupees 1,000 Crores per annum for each of the last 3 years in India

    c) A Bidder should be manufacturer or authorised Principal National distributor or importer or

    large scale system integrator of the required Tablet PC.

    d) After sale support can be directly provided by OEM or ASP. It is bidder's responsibility

    either backed by OEM or itself to provide comprehensive warranty mentioned in RFP

    within time period as mentioned in SLA.

    Details of present / past turnover of our firm (OEM) is given as below

    Sl. No. Turnover (In lac Rs.) Year

    2011-2012

    2010-2011

    2009-2010

    Copy of audited financial statement is attached as TURNOVEROEM_DOC

    Details of present / past turnover of our firm (Bidder) is given as below

    Sl. No. Turnover (In lac Rs.) Year

    2011-2012

    2010-2011

    2009-2010

    Copy of audited financial statement is attached as TURNOVERBIDDER_DOC.

    C) Experience Criteria - Experience Criteria in terms of sales of Desktop/Laptops/Tablet

    PC/Mobile Phone/ TouchPad/ NetBook of order value in last three years. :

    Rs. 75 Lakhs in single order

    or Rs. 50 Lakhs in two order

    or Rs. 35 Lakhs in 3 orders.

  • Tender Document for Procurement of Tablet PC

    Page 25 of 44

    The details are given below:

    Details of the orders given to our firm is given below:

    Sl. No. Date of

    Order No of Orders

    Name of Ordering

    authority

    Value of the

    Order in INR

    Copy of original orders is attached as EXP_DOC

    D) Manufacturer Authorisation Form- (Bidder must quote the MAF as per the format given in

    Annexure A)

    Copy of MAF is attached as MAF_DOC

    E) PAN - (Bidder must quote their PAN.) The details of bidders PAN is as follows:

    Name of the bidder PAN allotted by Income Tax Department

    Copy of PAN is attached as PAN_DOC

    F) Service Tax Registration No (Bidder must quote their Service Tax Registration Number of

    Manufacturer or bidder) The details are given below:

    Name of the bidder Service Tax no allotted by Service Tax Department

    Copy of Service tax registration No is attached as SERVICETAX_DOC

    G) Digitally Signed copy of entire Original Tender Document and Corrigendum and with one

    page undertaking by the firm submitted ( format is annexure after this tender form)

    Copy of entire original tender document and corrigendum and with one page undertaking by the

    firm is attached as SIGNEDTD_DOC

    V. Tax Registration Certificates:

  • Tender Document for Procurement of Tablet PC

    Page 26 of 44

    VI. We accept the following terms of Delivery & Installation: 4 Weeks delivery time limit

    will be applicable for all deliveries at specified locations at districts from the date of signing of

    agreement or delivery of APK File and SIM Card from BSEDC Ltd., whichever is later. (Order

    date not to be included) by the supplier. In exceptional cases, BSEDC Ltd. may ask the

    Bidder/Manufacturer to deliver the items at BSEDC Ltd. for verification prior to delivery,

    installation and commissioning at user site. The installation should be completed within 30 days

    of delivery of the equipment at user site.

    VII. We accept the payment schedule as per details given below:-

    Sl.

    No

    Percentage

    (%) of

    payment

    Condition/ Event

    1 0% No Advance payment shall be made.

    2 70% 0n Successful Delivery at the BSEDC after 10% random sample

    verification (Original, Duly sealed & signed).

    3 20%

    On Installation, commissioning, installation of Application from the

    APK file and SIM Card provided by the BSEDC Ltd. verification and

    distribution thereof at the specified locations at districts as specified in

    RFP.

    4 10%

    After 3 months of successful performance at all places of installations.

    During these three months period, it is essential to resolve all complaints

    up to the satisfaction of end user regarding performance/shortcoming of

    the Tablet PC.

    Note: remittance charge on payment made shall be borne by the bidder.

    Maintenance service

    CST BST VAT ENTRY

    TAX

    ANY

    OTHER

    Whether tax clearance certificate enclosed

    (Yes/No.)

    Certificate Number

  • Tender Document for Procurement of Tablet PC

    Page 27 of 44

    Free maintenance services shall be provided by the Bidder during the period of contract at

    service centres. The maximum response time for maintenance complaint from any of the

    service centre shall not exceed 3 working days. During contract period, if the complaint is not

    attended and resolved within 3 working days, after three working days; for each delayed days

    the penalty of Rs. 100 per delayed day per unit.

    If the bidder fails to keep the equipments in the working conditions the penalty will be

    recovered against / from performance bank Guarantee submitted by the bidders /Quarterly

    Payment.

    The Agency shall ensure repairing/ replacement of all faulty material within the shortest

    possible time thus ensuring minimum downtime, failing which penalty will be imposed. The

    Agency shall be responsible for maintaining the desired performance and availability of the

    system/services.

    VIII. We agree to abide by all the conditions mentioned in this Tender Document issued by the

    Tendering Authority and also the further conditions of the said Tender Notice given in the (all

    the pages of which have been signed by us in token of acceptance of the terms mentioned

    therein).

    IX The rates quoted are valid for a period of 90 days from the date of tender opening. The

    validity can be extended with mutual agreement.

    X. Technical Bid duly filled in and signed and the TENDER CONSISTING

    SPECIFICATIONS DULY SIGNED (with seal) BY RESPECTIVE OEMs are enclosed with

    this tender form along with Terms & Conditions in token of acceptance.

    XI. The un-priced Bill of material is enclosed for your evaluation.

    XI. The rates for the supply of items mentioned as prescribed are given separately in the

    financial bid.

    XII. Reproduced / re-word-processed formats or bidder's own formats for the price quotations

    will disqualify the tender.

    Declaration:

    I do hereby declare that copies of above documents have been attached at the right and

    correct hyperlink provided with the correct document name in the e-form. In case documents

    have been attached at wrong place, our tender is liable to be rejected.

  • Tender Document for Procurement of Tablet PC

    Page 28 of 44

    3.3 Checklist

    Schedule No. I

    Evaluation will be done as per the information provided in the checklist. Hence unattached

    checklist may be rejected.

    Sl.

    No.

    Checklist Item Description Document Name Document

    attached

    (YES/NO)

    1 Submission of Tender document Fee TDFEE_DOC

    2 Submission of EMD ( if not attached then

    proof of exemption)

    EMD_DOC

    3 Company Incorporation Certificate IncorporationCertific

    ate_DOC

    4 OEM authorization certificate for this Tender

    or Manufacturing Certificate

    OEMAUTH_DOC

    5 Turnover Eligibility Criteria for OEM and

    Bidder ( Audited Balance Sheet)

    TURNOVEROEM_

    DOC &

    TURNOVERBIDDE

    R_DOC

    6a Order Value Criteria for 75 Lakhs in One

    Order

    ORDER75LH_DOC

    6b Order Value Criteria for 50 Lakhs in two

    Order

    ORDER50LH_DOC

    6c Order Value Criteria for 35 Lakhs in three

    Order

    ORDER35LH_DOC

    7 Manufacturing Authorisation Form MAF_DOC

    8 Bidder Undertaking for not being debarred,

    blacklisted or disqualified from any

    assignment, by any Government department

    (either state or Central) or corporation

    UNDERTAKING_D

    OC

  • Tender Document for Procurement of Tablet PC

    Page 29 of 44

    Sl.

    No.

    Checklist Item Description Document Name Document

    attached

    (YES/NO)

    9 PAN number allotted by the Income Tax

    Authorities, copy only.

    PAN_DOC

    10 Manufacturer's Regd. No. allotted by Service

    Tax Dept., copy of certificate only

    SERVICETAXREG_

    DOC

    11 Digitally Signed copy of entire Original

    Tender Document and Corrigendum and with

    one page undertaking by the firm submitted

    SIGNEDTD_DOC

    12 Undertaking from OEM that if the standard

    product available with OEM does not match

    the features as required (as mentioned in

    section 4.2, only in case of front camera) then

    the product would customize as per the

    requirement of BSEDC.

    UNDERTAKING_O

    EMCUSTOMIZE.D

    OC

    Note:-Attachments will be attached at right places otherwise it will be rejected.

    I do hereby declare that the following self attested copies of the documents submitted with

    the tender document

  • Tender Document for Procurement of Tablet PC

    Page 30 of 44

    3.4 Vendor Undertaking

    Undertaking by the Vendor

    I have read all the terms, conditions, enclosures and the whole tender document No...

    Dated ..) (page number 1 to page number 44) and corrigendum ( if any) No..,

    Dated.(page no1 to page no ) and understood the contents. As a token of

    acceptance of all the terms of tender, I am here by submitting the entire tender document and

    the full corrigendum electronically in PDF format by using the allotted digital signature. I am

    also authorized by my firm to fill in this tender and therefore I am submitting this in the form

    of undertaking. Apart from that agree to abide by the following:

    1. Certificate of satisfactory past performance (last 3 years) has been enclosed.

    2. We will ensure that a minimum of 98% uptime, calculated on an annual basis is

    achieved for the supplied items.

    3. We shall give benefit of any price reduction found by the time of placing the supply

    order.

    4. We agree to accept partial order if it is placed.

    5. We have quoted rates of items for 1 year comprehensive warranty, with spare and

    labour. We agree to maintain/support the quoted items after warranty period as well.

    6. In case the item quoted is imported, direct shipment of the entire items including add-

    ons from OEM, is ensured & would be provided. It is undertaken that no item

    supplied is used/reprocessed or refurbished in any manner either in part or otherwise.

    7. The above document is executed on ___/__/2012 at (place) _______ and we accept

    that if anything out of the above information is found wrong, our tender shall be liable

    for rejection.

    8. We hereby undertake that all the components/parts/assembly are original and no

    duplicate parts are used in the entire manufacturing process.

    Name of Person: _________________________________________________

    Complete Address: _______________________________________________

    _______________________________________________

    Digital Signature of the Bidder

  • Tender Document for Procurement of Tablet PC

    Page 31 of 44

    Undertaking of Authenticity for supply of OEM Packed Boxes of Tablet PCs

    The Managing Director

    BSEDC Ltd, Beltron Bhawan

    Shastri Nagar

    Patna - 800 023

    Sub: Supply of OEM Packed Boxes of Tablet PCs.

    Ref: 1. Your Purchase Order No .dated ..

    2. Our invoice no/Quotation no ...dated ....

    With reference to the OEM Packed Boxes of Tablet PCs being supplied/quoted to you vide

    our invoice no/quotation no/order no. Cited above.

    We hereby undertake that all the components/parts/assembly/software used for OEM Packed

    Boxes of Tablet PCs supplied is from respective OEMs of the products and that no

    refurbished/duplicate/second hand components/ parts/ assembly/ software are being used or

    shall be used.

    In case of default and we are unable to comply with above at the time of delivery or during

    installation of OEM Packed Boxes of Tablet PCs, we agree to take back the OEM Packed

    Boxes of Tablet PCs without demur, if already supplied and return the money if any paid to

    us by your in this regard.

    We (OEM name) also take full responsibility of both Parts & Service SLA as per the content

    even if there is any defect by our authorized Service Centre/Reseller/Sl etc.

    Authorized Signatory.

    Name:

    Designation

    Place

  • Tender Document for Procurement of Tablet PC

    Page 32 of 44

    4 Technical Bid

    4.1 Bid Letter

    The Managing Director,

    BSEDC Limited,

    Beltron Bhawan, Shastri Nagar,

    Patna - 800 023

    Reference: Tender Number . Dated

    Sir,

    We hereby declare:

    a) We are the OEM/ Authorised Agents for supply of the OEM Packed Boxes of Tablet

    PCs proposed in our solution.

    b) That we are equipped with adequate maintenance and service facilities within India

    for supporting the offered items. Our maintenance and service facilities are open for

    inspection by representatives of BSEDC/GoB.

    We hereby offer to supply the OEM Packed Boxes of Tablet PCs and provide the services at

    the prices and rates mentioned in the attached commercial bid.

    In the event of acceptance of our bid, we do hereby undertake:

    a) To supply the equipment and commence services as stipulated in the schedule of

    delivery forming a part of the attached technical bid.

    b) We affirm that the prices quoted are inclusive of delivery, installation, and

    commissioning charges and all sales/service taxes. (Octroi and any local levies will be

    charged on actual on submission of proof of remittance.)

    We enclose herewith the complete Technical Bid as required by you. This includes:

    1. Bid particulars

    2. This bid letter

    3. Schedule of delivery

    4. Warranty

    5. Manufacturers authorization form(s)

  • Tender Document for Procurement of Tablet PC

    Page 33 of 44

    We agree to abide by our offer for a period of 90 days from the last date of submission of

    commercial bid prescribed by Government of Bihar and that we shall remain bound by a

    communication of acceptance within that time.

    We have carefully read and understood the terms and conditions of the tender and the

    conditions of the contract applicable to the tender. We do hereby undertake to provision as

    per these terms and conditions.

    There will not be any deviations from the terms and conditions of the tender.

    We hereby certify that the Bidder is a Directorate and the person signing the tender is the

    constituted attorney.

    Bid Security in the form of a Bank Guarantee issued by ______________ (bank), valid till

    ___/___/_____ (dd/mm/yyyy), for an amount of Rs. 10,00,000/- (Rupees Ten Lakhs) is

    enclosed in the cover containing pre-qualifying requirements.

    We do hereby undertake, that, until a formal contract is prepared and executed, this bid,

    together with your written acceptance thereof and notification of award of contract, shall

    constitute a binding contract between us.

    Digital Signature of Bidder

  • Tender Document for Procurement of Tablet PC

    Page 34 of 44

    4.2 Technical Specifications of Tablet PC

    Technical evaluation will be done on the basis of specification given by bidder in below

    format.

    Features should be present in the standard available Model

    Items Technical Specification Bidder

    Specification

    General Make & Model The model to be supplied

    should be a standard product of

    the OEM.

    Display

    Type Capacitive touch screen (7.0

    inches or above)

    Resolution Minimum 1024 X 600 pixels

    Multi touch Yes

    Sound

    Loudspeaker Yes, with stereo speakers

    3.5mm jack Yes

    Connectivity

    2G (SIM based) Yes, Only GSM

    3G (SIM based)

    3G (SIM Based) (TPC should

    support both 2G & 3G SIM) Only

    GSM.

    3G USB Modem

    Support Yes(optional)

    Bluetooth Yes

    Wi-Fi 802.11 b/g/n

    USB Mini USB / Micro USB 2.0

    HDMI Yes (Optional)

    Memory

    RAM 1 GB or higher

    Internal Storage 8 GB storage or higher.

    Expandable Storage capacity upto

  • Tender Document for Procurement of Tablet PC

    Page 35 of 44

    32 GB.

    Card slot type Micro SD / Macro SD (Optional)

    Camera

    Primary

    (at back side) 3MP

    * or higher

    Secondary (optional)

    (at front side) VGA (Optional)

    Other features Geotagging, video recording

    Other

    Features

    OS Android 4.0 \ Windows 7 \ IOS

    5.0 or equivalent or above

    Processor 1 GHz or better

    Browser HTML or Equivalent

    GPS (Standalone) Yes

    A-GPS Yes (Optional)

    Document Support Document viewer

    Battery Usage Time

    Li-lon or Li-Po battery to have

    minimum 6 hours of continuous

    reading or 4.0 hours of video

    playback and application up-Time

    (more than 3500 mAH)

    Weight Less than 0.6 Kg

    Warranty

    One year comprehensive

    warranty and two year extended

    annual maintenance (including

    Spares & labour including free

    updation / up gradation of the OS

    during the warranty period.

    Others Certifications OEM to be ISO 9001: 2008

    Adapter to be CE certified

  • Tender Document for Procurement of Tablet PC

    Page 36 of 44

    Charging

    Equipment to support charging

    through USB port also. USB

    Cable to be provided along with.

    *OEM that does not have primary camera of 3MP as a standard product can also be considered but

    sample of TPC (with all other specifications matching as mentioned above except camera of 3MP) at

    BSEDC as per tender term mention in section 2.2.6.e should be submitted. In such case bidder has to

    give undertaking that the product would be customized as per the requirement of BSEDC.

    Features/Accessories to be provided along with TPCs

    Items Technical Specification Bidder

    Specification

    Accessories

    Adaptor 2 Pin readily available in

    market

    Screen Guard

    Anti- Scratch, Anti-Glare,

    Anti Finger Print, UV

    Protected Thermoplastic

    Screen Guard

    Carry Case

    Artificial Leather Tablet

    Carrying bag with Leather

    Belt and Dimension (L x W x

    H) matching the dimension of

    TPC.

    Other

    Features Document Support

    Document editor and Open

    Office Suite

    Media Player with support for

    MP3/WMA/AAC+/WAV

    Video player with support for

    DivX/WMV/XviD,

  • Tender Document for Procurement of Tablet PC

    Page 37 of 44

    5 Financial Bid

    Bihar State Electronics Development Corporation

    Name of Bidder__________________________________________________________

    Address for Correspondence____________________________________________________

    Initial evaluation/ comparison of items given in the Tender Document will be done on the

    basis of Gross Bid Value (R) which will take into account F.O.R. destination price (including

    Comprehensive warranty for one year and inclusive of all taxes) and Net Present Value of

    A.M.C for 2nd

    and 3rd

    year. The F.O.R. price (including one year warranty) must include

    all support, Excise Duty & Entry Taxes etc. However it is preferred that OEM or their

    Authorised partner shall have dump/depot in Bihar.

    Gross Bid Value: The Gross Bid Value will be calculated using Net Present Value

    (NPV) method to evaluate overall offer of the Bidder as on date.

    Gross Bid Value (R) = (FOR Destination + Price + ) * Qty

    Where B = [1 + (8 /100)] and Ai = AMC value for ith

    year

    It is clarified that a separate order for AMC will be placed on the successful Bidder for the

    AMC at the end of 1st year or beginning of the 2

    nd year by the end user.

    It is clarified that a separate order for AMC will be placed on the successful Bidder for the

    AMC at the end of 1st year or beginning of the 2nd year by the end user and similarly at the

    end of 2nd

    year or beginning of the 3rd

    year.

    Note 1:

    SL

    .

    No

    Item Code Quantity FOR Destination

    Unit Price

    (Inclusive of all

    taxes and

    inclusive of 1

    year warranty)

    AMC Price

    for 2nd

    Year

    (Inclusive of

    taxes) per

    TPC

    AMC Price for

    3rd

    Year

    (inclusive of

    taxes) per TPC

    P (Rs.) A2(Rs.) A3(Rs.)

    1. OEM Packed Boxes of

    Tablet PCs + Accessories 2500

    x.xx x.xx x.xx

    3

    i=2

    Ai

    (B)i-1

  • Tender Document for Procurement of Tablet PC

    Page 38 of 44

    The Bidder shall not quote prices subject to certain conditions. Bids containing any

    conditional prices may be rejected or the Purchaser may take a final decision in its

    discretion about such conditionalitys.

    Note 2:

    Arithmetical errors will be rectified on the following basis. If there is a discrepancy

    between the unit price and the total price that is obtained by multiplying the unit price

    and quantity, the unit price shall prevail and the total shall be corrected. If the Bidder

    does not accept the corrections of errors, its bid will be rejected. If there is

    discrepancy between word and figures, the amount in words will prevail.

    Note 3:

    The Bidders will be ranked in the inverse order of their Gross Bid Value (R).

  • Tender Document for Procurement of Tablet PC

    Page 39 of 44

    ANNEXURE A

    Manufacturers Authorization Form

    Date: dd/mm/yyyy

    To,

    Managing Director,

    BSEDC Limited,

    Beltron Bhavan, Shastri Nagar,

    Patna - 800 023

    Reference: BSEDC/

    Sir,

    We _______________________, (name and address of the manufacturer / developer) who

    are established and reputed manufacturers of __________________ having factories at

    __________________ (addresses of manufacturing locations) do hereby authorize M/s

    _______________________ (name and address of the bidder) to bid, negotiate and conclude

    the contract with you against the above mentioned tender for the above equipment

    manufactured by us. AS an OEM we assure timely supply and back to back support with

    services and spares for the offered product for the warranty period and additional 5 years

    after completion of standard / comprehensive warranty.

    Yours faithfully,

    For and on behalf of M/s __________________________(Name of the

    manufacturer/ developer of system software)

    Authorised Signatory

    Note: This letter of authority should be on the letterhead of the concerned manufacturer /

    system software developer and should be signed by a person competent and having the power

    of att`orney to bind the manufacturer.

  • Tender Document for Procurement of Tablet PC

    Page 40 of 44

    ANNEXURE - B

    DRAFT FOR AGREEMENT

    An Agreement made this Date of Agreement between (Your company Name & Address)

    (hereinafter called "the approved vendor", which expression shall, where the context so

    admits, be deemed to include his heirs successors, executors and administrators of the one

    part and the BSEDC Ltd. Which expression shall, where the context so admits, be deemed to

    include his successors in office and assigns of the other part.

    Whereas the approved vendor has agreed with the BSEDC Ltd. to Supply to the Managing

    Director, BSEDC Ltd., Beltron Bhawan, Shastri Nagar, Patna of the State of Bihar at its Head

    Office as well as at branch Offices throughout Bihar, all those articles set forth in the letters

    our Order No. xxxxxx appended hereto in the manner set forth in the conditions of the tender

    and contract appended herewith and at the rates set forth in the said order.

    And whereas the approved vendor has deposited a sum of Rs. ____ in _____

    1. Bank Draft/Challan No. /Banker Cheque/Bank guarantee No. ______ dated

    Now these Presents witness:

    a. In consideration of the payment to be made by the BSEDC Ltd. Through DD at

    the rates set forth in this tender hereto appended the approved vendor will duly

    supply the said articles set forth in letters nos. Our Order No. thereof in the

    manner set forth in the conditions of the tender and contract.

    b. The conditions of the tender and contract for open tender enclosed to the Tender

    Notice No. __________ Dated ______ and also appended to this agreement will

    be deemed to be taken as part of this agreement and are binding on the parties

    executing this agreement.

    c. Your Offer / Tender No. ------- With date--------- received from bidder and letters

    Our Order No. issued by the BSEDC Ltd. And appended to this agreement shall

    also form part of this agreement.

    d.

    i. The BSEDC Ltd. do hereby agree that if the approved vendor shall duly

    supply the said articles in the manner aforesaid observe and keep the said

    terms and conditions, the BSEDC Ltd. will through DD pay or cause to be

  • Tender Document for Procurement of Tablet PC

    Page 41 of 44

    paid to the approved vendor at the time and the manner set forth in the said

    conditions, the amount payable for each and every consignment.

    ii. The mode of Payment will be as specified below:

    2. The delivery and Installation shall be effected and completed within the period as

    specified in the supply order.

    3. Any unjustified and unacceptable delay in delivery beyond the delivery schedule as

    per purchase order (which shall not be more than three weeks for all items from the

    date of purchase order or delivery of APK File from BSEDC Ltd., whichever is later)

    will render the Bidder/Manufacturer liable for damage at the rate of 1% (one percent)

    on incremental basis for 5th

    week on remaining TPCs and simultaneously for 6th

    and

    7th

    week onwards bidder will be liable for damage at the rate of 2% (two percent) on

    incremental basis on remaining TPCs per week.

    Note

    i. Fraction of a day in reckoning period of delay in supplies shall be

    eliminated if it is less than half a day.

    ii. If the supplier requires an extension of time in completion of contractual

    supply on account of occurrence of any hindrances, he shall apply in

    writing to the authority which had placed the supply order, for the same

    immediately on occurrence of the hindrances but not after the stipulated

    date of completion of supply.

    c) Delivery period may be extended with or without liquidated damages if the delay in the

    supply of goods is on account of hindrances beyond the control of the bidder.

    4. All disputes arising out of this agreement and all questions relating to the

    interpretation of this agreement shall be decided by the BSEDC Ltd and the decision

    of the BSEDC Ltd. shall be final. In witness whereof the parties hereto have set their

    hands on the Date of Agreement.

    5. The scope of work, payment to bidders, penalty etc will be derived from RFP and

    corrigendum, hence all the terms and conditions of the RFP along with corrigendum

    will form the part of Master Schedule of Agreement (MSA) or Contract.

    6. The Comprehensive on-site warranty shall be provided by vendor for 1 year from the

    date of supply.

    7. Comprehensive Annual Maintenance Contract for two years shall be provided by the

    vendor from the date of acceptance.

  • Tender Document for Procurement of Tablet PC

    Page 42 of 44

    IN WITNESS WHEREOF THE PARTIES HERETO HAVE CAUSED THIS AGREEMENT

    TO BE EXECUTED BY THEIR AUTHORIZED REPRESENTATIVES ON THIS ______

    DAY OF _________ 2010.

    Signature of the Signature for and on

    Bidder behalf of. BSEDC

    Designation -

    Date : Date:

    Witness 1 Witness 1

    Name Name

    Designation Designation

    Signature Signature

    Witness 2 Witness 2

    Name Name

    Designation Designation

    Signature Signature

  • Tender Document for Procurement of Tablet PC

    Page 43 of 44

    ANNEXURE C

    Tentative list of TPCs to be provided at each district:

    S. No. District Tentative No. of TPC provided

    1 ARARIA 64

    2 ARWAL 26

    3 AURANGABAD 60

    4 BANKA 56

    5 BEGUSARAI 85

    6 BHAGALPUR 72

    7 BHOJPUR 67

    8 BUXAR 45

    9 DARBHANGA 91

    10 EAST CHAMPARAN 113

    11 GAYA 92

    12 GOPALGANJ 69

    13 JAMUI 47

    14 JEHANABAD 33

    15 KAIMUR 46

    16 KATIHAR 69

    17 KHAGARIA 41

    18 KISHANGANJ 42

    19 LAKHISARAI 29

    20 MADHEPURA 52

    21 MADHUBANI 109

  • Tender Document for Procurement of Tablet PC

    Page 44 of 44

    22 MUNGER 35

    23 MUZAFFARPUR 106

    24 NALANDA 80

    25 NAWADA 56

    26 PATNA 96

    27 PURNIA 72

    28 ROHTAS 73

    29 SAHARSA 47

    30 SAMASTIPUR 105

    31 SARAN 92

    32 SHEKHPURA 23

    33 SHEOHAR 22

    34 SITAMARHI 79

    35 SIWAN 82

    36 SUPAUL 55

    37 VAISHALI 82

    38 WEST CHAMPARAN 89

    Note: Detailed address of the delivery points and SPOC for each district will be provided at

    the time of signing of agreement.