Rhythm of Life:A Journey of Organisational Change

Rob Freeman

People who ‘got it’ from the outset

2

Change and education

4

Leadership and change training

Only when we are ready –management team

Recruitment and job profiling

Project management support

70/20/10 training

Peer groups

Executive sponsorship

Reflective practice

Continuous improvement

Change and education

5

The first 28 days

Montessori

Evoke

All day dining

Initiatives and Change

6

Rhythm of Life Care Model

Breakfast

Change and education

8

The first 28 days

Montessori

Evoke

All day dining

Pharmacology

Technology and independence

Pastoral carers

Life stories and Elevate

Initiatives and Change

Resi-action

The obvious questions…

9

The Results (1)

10

77.9% 78.7%

81.0%

84.4%

88.3%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

2011 2012 2013 2014 2015

% p

osi

tive

res

po

nse

s

Year

Resident Relative Combined

Satisfaction Survey Results – Anglican Retirement Villages

RoLcommences

The Results (2)

11

84.4%87.0% 86.5%

92.1%88.8%

50%

60%

70%

80%

90%

100%

Domain 1 :Organisational

Culture

Domain 2 :Care andActivities

Domain 3 :Physical Layout

and Design

Overall

2013 2014 2015

PCECAT Results –Anglican Retirement

Villages

P-CAT Results –Anglican Retirement

Villages

3.7

3.8

4.1

3.5

3.6

3.7

3.8

3.9

4

4.1

4.2

P-CAT Scores

2013 2014 2015

Rhythm of Life Care Model

12

One person at a time