rich feature set - cts...experience a rich featured and cost effective communications solution in a...

5
Experience a rich featured and cost effective communications solution in a trendy design IP/TDM Hybrid Communication Platform, iPECS eMG80 iPECS eMG80 adopts VoIP technology running in optimized IP/TDM hybrid switching platform. The ability to communicate seamlessly over IP networks delivers advantages qxgt gzkuvkpi j{dtkf vgejpqnqikgu rgtokvvkpi UOGu vq ceeguu gh∩ekgpe{ cpf rtqfwevkxg applications with iPECS eMG80 in a simple and cost-effective manner. 2 3 Wi-Fi Phone iPECS UCS Rich Feature Set Built-in system feature set and UC server provide various applications and features to meet a variety of customers needs. Embedded UC and Telephony Cu vjg oquv eqorgnnkpi cfxcpvcig. Wpk∩gf Communications services are embedded in iPECS eMG80. Users can improve business gh∩ekgpe{ cpf rtqfwevkxkv{ ykvj godgffgf UC features including real-time voice, video and presence enabled IM with messaging services (Visual Voice Mail and SMS etc.) under a single user interface on multiple devices without the need of an external server. Also, it is seamlessly expandable to provide advanced collaboration services (File sending, application sharing and multi-party video conference etc.) by simply adding an external server. Flexible Multi-Site Deployment As a branch deployment solution, iPECS gOI:2 gpcdngu ∧gzkdng cpf equv/ghhgevkxg multi-site deployment as local/branch system. Also, it provides secure and seamless communication features. When a connection between the central system and the remote devices is fail, the local system will be worked as the call server responsibility for the local devices. Besides local survivability, it also provides PSTN back-up service (Fail-over) for internal calls. Wide Range of Mobility iPECS eMG80 provides multiple mobility solutions for internal and external mobile workers. Through a wide range of mobility solutions, users can improve productivity and decrease communication expense. iPECS DECT and Wi-Fi phones provide feature rich and reliable communications for internal mobile workers. For external mobile workers, iPECS UCS mobile client delivers the power of a desktop phone to smartphones or tablet PCs. Also, Mobile Extension lets users place and receive business calls from their smart phone. Seamless Scalability As a scalable call server iPECS eMG80 allows businesses to easily expand capacity with optional gateways or boards. If users using iPECS eMG80 and want to expand capacity, users dont need to change all IT resources. Only basic KSU need to be changed and other IT resources such as EKSU and desktop IP/Digital phones can be used as before. With iPECS eMG80s scalability, users can experience upfront investment savings and cost-effective expansion as a business grows. Rich Business Applications iPECS eMG80 provides a various range qh crrnkecvkqpu cpf oqdkng enkgpvu vq hwn∩nn varying needs and requirements in SME environments. Also, it offers interoperability with various 3rd party solutions in hospitality, healthcare and other vertical industries. Embedded VoIP Embedded VoIP channels are one of the great advantages. iPECS eMG80s advanced VoIP technology supports low cost SIP trunking, on and off-premise mobility, remote connectivity and multi-site networking with minimal cost to overcome geographical boundaries. Simple Deployment and Management kRGEU gOI:2 ykvj wpkswg ctejkvgevwtg ∩vu various business environments in a simple and cost-effective way. An Installation yk|ctf ukornk∩gu vjg kpkvkcn kpuvcnncvkqp0 Kp addition, intuitive and customizable Web- admin enables simple management for IT managers. Also, there is another type of web portal for end-user which is called Web User Portal. End-users can easily set up basic personal settings anywhere via desktop or even on a mobile. Embedded Voice Mail iPECS eMG80 delivers sophisticated and easy to use voice mail services by default and seamlessly expandable as required. Embedded voice mail channels are provided for great cost advantages. (Max 16 channel by license) Also, many valuable voice mail features to enhance customer interactions are provided. *Ownvkrng wugt itggvkpiu. G/ockn pqvk∩ecvkqp. XO ecuecfkpi. Centralized or Distributed voice mail services for multi-location businesses and Multi language service etc.) These features are designed to increase users usability and productivity. Simplified Multiple Calls Handling iPECS eMG80 provides multiple call handling for users seamless communications. A desktop phones DSS buttons can be assigned as a multiple calls handling button. (Max 48 buttons) With an pre- assigned button, users can easily handle multiple calls. For example, when a user is busy on a call and another call is presented to the station, the user can easily decide to answer or transfer as pop up CID information through the pre-assigned button. When a user decides vq cpuygt. vjg ∩tuv ecnn ku rncegf qp jqnf cwvqocvkecnn{0 Vjku hgcvwtg realize enhancement of users communication route, and users can experience simple and easy seamless communication. Easy Audio Conference iPECS eMG80 provides built-in audio conference bridge for cost-effective collaboration and it can be seamlessly expandable as required. With embedded conference features, users can collaborate easier than ever. There are 3 types of audio conference features. Conference Groups, pre-created conference members can easily initiate a group call to all members. Conference Rooms, pre-assigned conference rooms members can join the conference room with a password at any time with any device. And lastly, Ad- hoc Conference as multi-party conference can be easily set-up by the initiator. Conference room maximum is 40 groups and Max 13 parties per each conference. Multi-Tier Mobility and Mobile Extension iPECS eMG80 is maximized for mobility solutions. Users can construct ownvkrng oqdknkv{ uqnwvkqpu hqt dqvj kp cpf qwv qh vjg qh∩eg eqpukfgtkpi vjg qh∩eg gpxktqpogpv0 Kp vjg qh∩eg. KR FGEV. FGEV cpf Yk/Hk rjqpgu ctg cxckncdng0 Cpf qwv qh vjg qh∩eg. kRGEU WEU oqdkng enkgpv eqxgtu rich communications features for mobile workers. In addition, Mobile extension feature is provided for seamless communications and ease of use. Through Mobile extension, calls can be seamlessly and easily moved back and forth between desk phone and mobile phone. Emergency Call Service iPECS eMG80 provides various emergency call services (Emergency call, Emergency call recording, Emergency call monitor and Emergency/SOS paging etc.) by the system itself. With embedded emergency call service, users can take actions rapidly for various emergency situations. For effective management, all emergency calls are monitored and recorded in the emergency mailbox. Flexible Multi-Site Deployment kRGEU gOI:2 gpcdngu ∧gzkdng cpf equv/ghhgevkxg ownvk/ukvg deployment as local/branch system. Local sites include a system operating in the local mode as a live back up to the remote central system. The central system controls remote devices (Gateway modules and terminals) including VoIP channels. When a connection between the central system and the remote devices is fail, the local system will be worked as the call server responsibility for the local devices. Besides local survivability, it also provides PSTN back-up service (Fail-over) for internal calls. With these features, local users can experience iPECS eMG80s seamless eqoowpkecvkqp. cpf fgrnq{ogpv ∧gzkdknkv{ cpf gzrcpfcdknkv{ ctg possible through an IP connection. Easily expand a branch or oqdkng qh∩eg ykvj itgcv equv cfxcpvcigu0 One Number Service iPECS eMG80 provides one number service to users anywhere on any device. Users can have a consistent experience over multiple devices with seamless call control between devices. For example, when a users master station receives a call, all devices will receive the call simultaneously. With one number service, users can experience business communications continuity. Integration with 3rd Party Solution iPECS eMG80 provides integration with 3rd party solutions for hospitality and healthcare industries. iPECS eMG80 provides a cost-effective way to use the existing solution with high compatibility. Generally, direct or middleware integration is supported. When user has a local solution, it can be easily integrated and offer more convenient iPECS features than before through various middleware support. Usually it can be integrated with diverse hospitality and healthcare solutions. With iPECS eMG80s high compatibility, interworking with diverse local customized solutions is possible. Simple Deployment and Management iPECS eMG80 is well organized with multiple levels of user-friendly administration tools. With an enhanced Installation wizard and Web-admin, IT managers can deploy and manage the system with ease. With intuitive and customizable Web-Admin, users can program and maintain the system via local or remote connection. In addition, an embedded system monitoring service has various alarm services. System alarm events and in-advance alerts ecp dg pqvk∩gf vq c rtg/cuukipgf gockn uq vjcv vjg u{uvgo ecp be managed in an appropriate way. (Alarm from external alarm tgnc{ eqpvcevu. Gogtigpe{ ecnn pqvk∩ecvkqp. Dcvj cncto. Hcwnv information, Capacity full and License expiration etc.) Also, there is a Web User Portal for end-users to deliver fast customization by themselves. End-users can easily set up basic personal settings (Call Forward, Mobile Extension, Message, Voice Mail, Station Name etc.) anywhere via desktop or even on a mobile. Embedded ACD iPECS eMG80 provides an embedded intelligent ACD engine. ACD hgcvwtgu rtqxkfg ∧gzkdng kpeqokpi ecnn tqwvkpi. gcu{ vq wug cigpv features, real-time monitoring and supervision, and call record statistics as well as ACD event messages for management reporting. The caller may receive announcements then route to an available agent. When no agent is available, calls queue to the group awaiting a free agent. With simple ACD features, an agents work productivity can be increased. Also, supervisors can easily monitor and report with Agent call monitor and ACD statistics report features. Empower Your Business with Compact Hybrid UC Platform Cost Effective Hybrid Platform Easy Migration to IP Max 74 Trunks/140 Extensions Embedded VoIP : Max 16 channels Embedded UC applications Oqdknkv{ Uqnwvkqp hqt Oqdkng Qh∩eg

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Page 1: Rich Feature Set - CTS...Experience a rich featured and cost effective communications solution in a trendy design IP/TDM Hybrid Communication Platform, iPECS eMG80 iPECS eMG80 adopts

Experience a rich featured and cost effective

communications solution in a trendy design

IP/TDM Hybrid Communication Platform

, iPECS eMG80

iPE

CS

eM

G80 a

dopts

VoIP

technolo

gy r

unnin

g in

optim

ized IP

/TD

M h

ybrid s

witc

hin

g

pla

tform

. T

he a

bili

ty to c

om

munic

ate

seam

lessly

over

IP n

etw

ork

s d

eliv

ers

advanta

ges

applic

atio

ns

with

iPE

CS

eM

G80 in

a s

imple

and c

ost-

effectiv

e m

anner.

23

Wi-F

i P

hone

iPE

CS

UC

S

Rich Feature Set

Built

-in s

yste

m featu

re s

et and U

C s

erv

er pro

vid

e v

arious a

pplic

atio

ns a

nd featu

res

to m

eet a v

ariety

of custo

mers

needs.

Embedded UC and Telephony

Com

munic

ations s

erv

ices a

re e

mbedded in

iPE

CS

eM

G80.

Users

can im

pro

ve b

usin

ess

UC

featu

res inclu

din

g r

eal-tim

e v

oic

e,

vid

eo

and p

resence e

nable

d I

M w

ith m

essagin

g

serv

ices (

Vis

ual V

oic

e M

ail

and S

MS

etc

.)

under

a s

ingle

user

inte

rface o

n m

ultip

le

devic

es w

ithout

the n

eed o

f an e

xte

rnal

serv

er.

Als

o,

it is s

eam

lessly

expandable

to p

rovid

e a

dvanced c

olla

bora

tion s

erv

ices

(File

sendin

g,

applic

ation s

haring a

nd

multi-part

y v

ideo c

onfe

rence e

tc.)

by s

imply

addin

g a

n e

xte

rnal serv

er.

Flexible M

ulti-Site Deploym

ent

As a

bra

nch d

eplo

ym

ent

solu

tion,

iPE

CS

multi-site d

eplo

ym

ent

as local/bra

nch

syste

m. A

lso,

it p

rovid

es s

ecure

and

seam

less c

om

munic

ation f

eatu

res.

When

a c

onnection b

etw

een t

he c

entr

al syste

m

and t

he r

em

ote

devic

es is f

ail,

the local

syste

m w

ill b

e w

ork

ed a

s t

he c

all

serv

er

responsib

ility

for

the local devic

es.

Besid

es

local surv

ivabili

ty,

it a

lso p

rovid

es P

ST

N

back-u

p s

erv

ice (

Fail-

over)

for

inte

rnal calls

.

Wide Range of Mobility

iPE

CS

eM

G80 p

rovid

es m

ultip

le m

obili

ty

solu

tions f

or

inte

rnal and e

xte

rnal m

obile

work

ers

. T

hro

ugh a

wid

e r

ange o

f m

obili

ty

solu

tions,

users

can im

pro

ve p

roductivity

and d

ecre

ase c

om

munic

ation e

xpense.

iPE

CS

DE

CT

and W

i-F

i phones p

rovid

e

featu

re r

ich a

nd r

elia

ble

com

munic

ations

for

inte

rnal m

obile

work

ers

. F

or

exte

rnal

mobile

work

ers

, iP

EC

S U

CS

mobile

clie

nt

deliv

ers

the p

ow

er

of

a d

eskto

p p

hone t

o

sm

art

phones o

r ta

ble

t P

Cs. A

lso,

Mobile

Exte

nsio

n lets

users

pla

ce a

nd r

eceiv

e

busin

ess c

alls

fro

m t

heir s

mart

phone.

Seamless Scalability

As a

scala

ble

call

serv

er

iPE

CS

eM

G80

allo

ws b

usin

esses t

o e

asily

expand c

apacity

with o

ptional gate

ways o

r board

s.

If u

sers

usin

g iP

EC

S e

MG

80 a

nd w

ant

to e

xpand

capacity,

users

don�t n

eed t

o c

hange a

ll

IT r

esourc

es.

Only

basic

KS

U n

eed t

o b

e

changed a

nd o

ther

IT r

esourc

es s

uch a

s

EK

SU

and d

eskto

p I

P/D

igital phones c

an

be u

sed a

s b

efo

re.

With iP

EC

S e

MG

80�s

scala

bili

ty,

users

can e

xperience u

pfr

ont

investm

ent

savin

gs a

nd c

ost-

effective

expansio

n a

s a

busin

ess g

row

s.

Rich Business Applications

iPE

CS

eM

G80 p

rovid

es a

various r

ange

vary

ing n

eeds a

nd r

equirem

ents

in S

ME

environm

ents

. A

lso,

it o

ffers

inte

ropera

bili

ty

with v

arious 3

rd p

art

y s

olu

tions in h

ospitalit

y,

healthcare

and o

ther

vert

ical in

dustr

ies.

Embedded VoIP

Em

bedded V

oIP

channels

are

one o

f

the g

reat

advanta

ges.

iPE

CS

eM

G80�s

advanced V

oIP

technolo

gy s

upport

s low

cost

SIP

tru

nkin

g,

on a

nd o

ff-p

rem

ise

mobili

ty,

rem

ote

connectivity a

nd m

ulti-site

netw

ork

ing w

ith m

inim

al cost

to o

verc

om

e

geogra

phic

al boundaries.

Simple Deploym

ent and

Managem

ent

various b

usin

ess e

nvironm

ents

in a

sim

ple

and c

ost-

effective w

ay.

An I

nsta

llation

additio

n,

intu

itiv

e a

nd c

usto

miz

able

Web-

adm

in e

nable

s s

imple

managem

ent

for

IT

managers

. A

lso,

there

is a

noth

er

type o

f w

eb

port

al fo

r end-u

ser

whic

h is c

alle

d �W

eb U

ser

Port

al�.

End-u

sers

can e

asily

set

up b

asic

pers

onal sett

ings a

nyw

here

via

deskto

p o

r

even o

n a

mobile

.

Embedded Voice Mail

iPE

CS

eM

G80 d

eliv

ers

sophis

ticate

d a

nd e

asy t

o u

se v

oic

e m

ail

serv

ices b

y d

efa

ult a

nd s

eam

lessly

expandable

as r

equired.

Em

bedded v

oic

e m

ail

channels

are

pro

vid

ed f

or

gre

at

cost

advanta

ges.

(Max 1

6 c

hannel by lic

ense)

Als

o,

many v

alu

able

voic

e m

ail

featu

res t

o e

nhance c

usto

mer

inte

ractions a

re p

rovid

ed.

Centr

aliz

ed o

r D

istr

ibute

d v

oic

e m

ail

serv

ices f

or

multi-lo

cation

busin

esses a

nd M

ulti la

nguage s

erv

ice e

tc.)

These f

eatu

res a

re

desig

ned t

o incre

ase u

ser�

s u

sabili

ty a

nd p

roductivity.

Simplified M

ultiple Calls Handling

iPE

CS

eM

G80 p

rovid

es m

ulti

ple

call

handlin

g for

user�s s

eam

less

com

munic

atio

ns. A

deskto

p p

hone�s

DS

S b

uttons c

an b

e a

ssig

ned

as a

multi

ple

calls

handlin

g b

utton. (M

ax 4

8 b

uttons)

With

an p

re-

assig

ned b

utton, users

can e

asily

handle

multi

ple

calls

. F

or

exam

ple

,

when a

user

is b

usy o

n a

call

and a

noth

er

call

is p

resente

d to the

sta

tion, th

e u

ser

can e

asily

decid

e to a

nsw

er

or

transfe

r as p

op u

p C

ID

info

rmatio

n thro

ugh the p

re-a

ssig

ned b

utton. W

hen a

user

decid

es

realiz

e e

nhancem

ent of user�s c

om

munic

atio

n r

oute

, and u

sers

can

experience s

imple

and e

asy s

eam

less c

om

munic

atio

n.

Easy Audio Conference

iPE

CS

eM

G80 p

rovid

es b

uilt

-in a

udio

confe

rence b

ridge f

or

cost-

effective c

olla

bora

tion a

nd it

can b

e s

eam

lessly

expandable

as r

equired.

With e

mbedded c

onfe

rence f

eatu

res,

users

can

colla

bora

te e

asie

r th

an e

ver.

There

are

3 t

ypes o

f audio

confe

rence

featu

res.

Confe

rence G

roups,

pre

-cre

ate

d c

onfe

rence m

em

bers

can e

asily

initia

te a

gro

up c

all

to a

ll m

em

bers

. C

onfe

rence R

oom

s,

pre

-assig

ned c

onfe

rence r

oom

s m

em

bers

can join

the c

onfe

rence

room

with a

passw

ord

at

any t

ime w

ith a

ny d

evic

e. A

nd lastly,

Ad-

hoc C

onfe

rence a

s m

ulti-part

y c

onfe

rence c

an b

e e

asily

set-

up b

y

the initia

tor.

Confe

rence r

oom

maxim

um

is 4

0 g

roups a

nd M

ax 1

3

part

ies p

er

each c

onfe

rence.

Multi-Tier Mobility and M

obile Extension

iPE

CS

eM

G80

is m

axim

ized for

mobili

ty s

olu

tions. U

sers

can c

onstr

uct

rich c

om

munic

atio

ns featu

res for

mobile

work

ers

. In

additi

on, M

obile

exte

nsio

n featu

re is

pro

vid

ed for

seam

less c

om

munic

atio

ns a

nd e

ase

of use. T

hro

ugh M

obile

exte

nsio

n, calls

can b

e s

eam

lessly

and e

asily

moved b

ack a

nd fort

h b

etw

een d

esk p

hone a

nd m

obile

phone.

Emergency Call S

ervice

iPE

CS

eM

G80 p

rovid

es v

arious e

merg

ency c

all

serv

ices

(Em

erg

ency c

all,

Em

erg

ency c

all

record

ing, E

merg

ency c

all

monitor

and E

merg

ency/S

OS

pagin

g e

tc.)

by the s

yste

m its

elf. W

ith

em

bedded e

merg

ency c

all

serv

ice, users

can take a

ctions r

apid

ly

for

various e

merg

ency s

ituations. F

or

effective m

anagem

ent, a

ll

em

erg

ency c

alls

are

monitore

d a

nd r

ecord

ed in the e

merg

ency

mailb

ox.

Flexible M

ulti-Site Deploym

ent

deplo

ym

ent

as local/bra

nch s

yste

m.

Local sites inclu

de a

syste

m

opera

ting in t

he local m

ode a

s a

liv

e b

ack u

p t

o t

he r

em

ote

centr

al

syste

m. T

he c

entr

al syste

m c

ontr

ols

rem

ote

devic

es (

Gate

way

module

s a

nd t

erm

inals

) in

clu

din

g V

oIP

channels

. W

hen a

connection b

etw

een t

he c

entr

al syste

m a

nd t

he r

em

ote

devic

es is

fail,

the local syste

m w

ill b

e w

ork

ed a

s t

he c

all

serv

er

responsib

ility

for

the local devic

es.

Besid

es local surv

ivabili

ty,

it a

lso p

rovid

es

PS

TN

back-u

p s

erv

ice (

Fail-

over)

for

inte

rnal calls

. W

ith t

hese

featu

res,

local users

can e

xperience iP

EC

S e

MG

80�s

seam

less

possib

le t

hro

ugh a

n I

P c

onnection.

Easily

expand a

bra

nch o

r

One Number Service

iPE

CS

eM

G80 p

rovid

es o

ne n

um

ber

serv

ice t

o u

sers

anyw

here

on

any d

evic

e.

Users

can h

ave a

consis

tent

experience o

ver

multip

le

devic

es w

ith s

eam

less c

all

contr

ol betw

een d

evic

es.

For

exam

ple

,

when a

user�

s m

aste

r sta

tion r

eceiv

es a

call,

all

devic

es w

ill r

ece

ive

the c

all

sim

ultaneously

. W

ith o

ne n

um

ber

serv

ice,

users

can

experience b

usin

ess c

om

munic

ation�s

continuity.

Integration with 3rd Party Solution

iPE

CS

eM

G80 p

rovid

es in

tegra

tion w

ith 3

rd p

art

y s

olu

tions for

hospita

lity a

nd h

ealth

care

industr

ies. iP

EC

S e

MG

80 pro

vid

es a

cost-

effectiv

e w

ay to u

se the e

xis

ting s

olu

tion w

ith h

igh c

om

patib

ility

.

Genera

lly, direct or

mid

dle

ware

inte

gra

tion is

support

ed. W

hen

user

has a

local s

olu

tion, it

can b

e e

asily

inte

gra

ted a

nd o

ffer

more

convenie

nt iP

EC

S featu

res than b

efo

re thro

ugh v

arious m

iddle

ware

support

. U

sually

it c

an b

e in

tegra

ted w

ith d

ivers

e h

ospita

lity a

nd

health

care

solu

tions. W

ith iP

EC

S e

MG

80�s

hig

h c

om

patib

ility

,

inte

rwork

ing w

ith d

ivers

e lo

cal c

usto

miz

ed s

olu

tions is

possib

le.

Simple Deploym

ent and M

anagem

ent

iPE

CS

eM

G80 is w

ell

org

aniz

ed w

ith m

ultip

le levels

of

user-

frie

nd

ly

adm

inis

tration t

ools

. W

ith a

n e

nhanced I

nsta

llation w

izard

and

Web-a

dm

in,

IT m

anagers

can d

eplo

y a

nd m

anage t

he s

yste

m

with e

ase.

With intu

itiv

e a

nd c

usto

miz

able

Web-A

dm

in,

users

ca

n

pro

gra

m a

nd m

ain

tain

the s

yste

m v

ia local or

rem

ote

connection.

In a

dditio

n,

an e

mbedded s

yste

m m

onitoring s

erv

ice h

as v

arious

ala

rm s

erv

ices.

Syste

m a

larm

events

and in-a

dvance a

lert

s

be m

anaged in a

n a

ppro

priate

way.

(A

larm

fro

m e

xte

rnal ala

rm

info

rmation,

Capacity f

ull

and L

icense e

xpiration e

tc.)

Als

o,

there

is

a �W

eb U

ser

Port

al�

for

end-u

sers

to d

eliv

er

fast

custo

miz

ation b

y

them

selv

es.

End-u

sers

can e

asily

set

up b

asic

pers

onal sett

ings

(Call

Forw

ard

, M

obile

Exte

nsio

n,

Message,

Voic

e M

ail,

Sta

tion

Nam

e e

tc.)

anyw

here

via

deskto

p o

r even o

n a

mobile

.

Embedded ACD

iPE

CS

eM

G80 p

rovid

es a

n e

mbedded in

telli

gent A

CD

engin

e. A

CD

featu

res, re

al-tim

e m

onito

ring a

nd s

uperv

isio

n, and c

all

record

sta

tistic

s a

s w

ell

as A

CD

event m

essages for

managem

ent re

port

ing.

The c

alle

r m

ay r

eceiv

e a

nnouncem

ents

then r

oute

to a

n a

vaila

ble

agent. W

hen n

o a

gent is

availa

ble

, calls

queue to the g

roup a

waiti

ng

a fre

e a

gent. W

ith s

imple

AC

D featu

res, an a

gent�s

work

pro

ductiv

ity

can b

e in

cre

ased. A

lso, superv

isors

can e

asily

monito

r and r

eport

with

Agent call

monito

r and A

CD

sta

tistic

s r

eport

featu

res.

Empo

wer Your Business with

Compact Hybrid UC Platform

■ C

ost

Effective H

ybrid P

latf

orm

■ E

asy M

igra

tion t

o I

P

■ M

ax 7

4 T

runks/1

40 E

xte

nsio

ns

■ E

mbedded V

oIP

: M

ax 1

6 c

hannels

■ E

mbedded U

C a

pplic

ations

Page 2: Rich Feature Set - CTS...Experience a rich featured and cost effective communications solution in a trendy design IP/TDM Hybrid Communication Platform, iPECS eMG80 iPECS eMG80 adopts

45

iPECS UCS Feature Introduction

iPE

CS

eM

G80 p

rovid

es v

arious U

C s

olu

tion featu

res w

ith b

uilt

-in o

r exte

rnal ty

pe

UC

S S

erv

er

and C

lient.

Applications for Business Perform

ance

Every

busin

ess h

as d

iffere

nt com

munic

atio

ns n

eeds a

nd m

eetin

g these n

eeds is

critic

al f

or

your

busin

ess c

om

munic

atio

ns s

olu

tion. iP

EC

S e

MG

80 o

ffers

various a

pplic

atio

ns a

nd m

obile

clie

nts

nd m

eetin

g these n

eeds is

critic

al f

or

your

s v

arious a

pplic

atio

ns a

nd m

obile

clie

nts

iPECS UCS Standard Highlight*

No a

dditio

nal H

/W

serv

er

and insta

llation

UC

S S

tan

dard

(Bu

ilt-

in)

Mobile

pre

sence a

nd

pers

onal sta

tus

Ric

h

Pre

sen

ce &

IM

One-t

o-o

ne v

ideo c

all

from

UC

S D

eskto

p a

nd

Mobile

clie

nt

Hig

h Q

uali

ty

Vid

eo

Call

Intu

itiv

e U

ser

Inte

rface

for

ease o

f use

Deskto

p C

lien

t

(Win

do

ws/M

ac)

* iP

EC

S U

CS

Pre

miu

m p

rovid

es m

ore

advanced f

eatu

res a

nd c

olla

bora

tion t

ools

with e

xte

rnal U

CS

serv

er.

P

lease r

efe

r to

�iP

EC

S U

CS

Data

sheet�

for

more

deta

ils o

f iP

EC

S U

CS

Pre

miu

m

Integrated Presence

w

ho a

re a

vaila

ble

for

colla

bora

tion

desk p

hone a

t th

e s

am

e t

ime

Instant Messaging, SMS and Note

exte

rnal S

MS

users

Audio Call &

Conference

<A

udio

Call>

in M

S O

utlook b

ased o

n C

ID

<A

udio

confe

rence>

dra

g a

nd d

rop

C

hangin

g M

aste

r, R

ecord

Call C

ontrol

dra

g a

nd d

rop (

Answ

er/

Dro

p/D

eny/T

ransfe

r/H

old

/Park

)

* S

upport

only

in U

CS

call

contr

ol clie

nt

Click to Call

① C

aptu

ring n

um

bers

by m

ouse d

raggin

g

② C

all

in t

he Q

uic

k C

all

Contr

ol B

ar

or

the C

all

Assis

tance

Video Call

Visual Voice Mail

CRM Integration

C

RM

, S

ale

sfo

rce.c

om

, LD

AP,

etc

.)

w

ebsite o

r any d

eskto

p a

pplic

ation

Inclu

des v

ideo c

all

support

Mo

bil

e C

lien

t

(An

dro

id/i

OS

)

iPECS Attendant Office

IP b

ased A

ttendant

applic

ation f

or

quic

k a

nd e

asy c

all

hand

ling

Q

uic

k a

nd e

asy c

all

handlin

g w

ith s

imple

clic

kin

g o

r dra

g a

nd

dro

p

V

ideo c

all,

Confe

rencin

g, C

all

record

ing, Text m

essagin

g, E

-mail

notice,

E

merg

ency c

all

monitoring,

etc

.

iPECS IPCR

Optim

ized a

nd inte

gra

ted I

P C

all

Record

ing s

olu

tion

-

Sin

gle

IP

connection f

or

all

call

and a

ll te

rmin

al re

cord

ing

-

Cost

effective s

ingle

serv

er

call

record

ing

-

Support

serv

er

redundancy

-

Voic

e p

acket

encry

ption a

nd c

all

record

ing a

t th

e s

am

e t

ime

-

Fle

xib

le d

eplo

ym

ent

without

limitin

g f

unctionalit

y

- A

gent

monitoring

-

Rem

ote

main

tenance a

nd a

uto

matic a

larm

ing

-

Intu

itiv

e g

raphic

al dis

pla

y

-

Pow

erf

ul sta

tistics f

eatu

res w

ith r

eal tim

e g

raphic

vie

w a

nd s

earc

h o

ptions

-

User

base a

ccess level m

anagem

ent

iPE

CS

IP

CR

iPECS ClickC

all

Sta

ndard

win

dow

s a

pplic

ation f

or

easy d

ialin

g

-

Easy d

ialin

g o

f sele

cta

ble

num

ber

from

Win

dow

s a

pplic

ations

-

Show

dia

led c

all

log u

p t

o 1

0

-

Exit/S

etu

p o

nly

thro

ugh t

he icon in W

indow

s t

ray

-

Setu

p d

ialin

g info

rmation

-

Multi la

nguage s

upport

iPE

CS

Clic

kC

all

iPE

CS

Clic

kC

all

iPECS Attendant Hotel

Hote

l solu

tion o

ptim

ized f

or

sm

all

to m

ediu

m s

ized h

ote

ls

-

Various H

ote

l fe

atu

res

-

Various a

nd q

uic

k a

ltern

ative c

onta

cts

-

Local la

nguage s

upport

-

Sta

tistic r

eport

and S

napshot

of

gro

up m

onitoring

iPE

CS

Att

endant

Hote

l

Page 3: Rich Feature Set - CTS...Experience a rich featured and cost effective communications solution in a trendy design IP/TDM Hybrid Communication Platform, iPECS eMG80 iPECS eMG80 adopts

67

Term

inals

iPE

CS

eM

G80 s

upport

s a

n e

xte

nsiv

e r

ange o

f te

rmin

als

such a

s D

igita

l and IP

phones, S

IP p

hones, D

EC

T,

and M

obile

Clie

nt. T

hese term

inals

are

desig

ned for

busin

ess u

sers

who r

equire a

range o

f fe

atu

re-r

ich

tele

phony d

evic

es to m

atc

h y

our

consta

ntly

changin

g b

usin

ess n

eeds. iP

EC

S e

MG

80 g

ives y

ou a

ccess to a

larg

e p

ort

folio

of te

rmin

als

and c

lients

to s

uit

your

uniq

ue b

usin

ess tele

phony n

eeds.

s s

uch a

s D

igita

l and IP

phones, S

IP p

hones, D

EC

T,

busin

ess u

sers

who r

equire a

range o

f fe

atu

re-r

ich

busin

ess n

eeds. iP

EC

S e

MG

80 g

ives y

ou a

ccess to a

IP Phones

iPECS NMS

A p

ow

erf

ul w

eb b

ased N

etw

ork

Managem

ent

tool desig

ned t

o

iPE

CS

NM

S

iPECS CCS

Multi-channel IP

Conta

ct

Cente

r solu

tion

-

Seam

less a

nd t

ighte

r in

tegra

tion w

ith iP

EC

S e

MG

80

-

Consta

nt

develo

pm

ent

path

for

iPE

CS

CC

S

-

Valu

able

packagin

g w

ith o

ther

applic

ations

-

iPE

CS

IP

CR

is p

rovid

ed f

or

a c

all

record

ing

-

Cost

effective b

undle

s f

or

basic

conta

ct

cente

r w

ith iP

EC

S P

latf

orm

s

-

Easy insta

llation a

nd o

pera

tion w

ith intu

itiv

e a

nd s

imple

functions

-

Soft

ware

based m

edia

pro

cessin

g t

hro

ugh S

IP

-

No P

ST

N m

edia

inte

rface c

ard

-

Em

ail,

Voic

e M

ail,

Fax,

Web c

hat

-

Socia

l in

terf

ace (

Tw

itte

r, F

acebook)

-

Multim

edia

outb

ound T

ele

-Mark

eting

iPE

CS

CC

S

iPECS Report Plus

Real-tim

e m

onitoring a

nd r

eport

ing f

or

sm

all

siz

ed C

onta

ct

Cente

rs

call

serv

er

iPE

CS

Report

Plu

s

iPECS RCC Gatew

ay - M

S Lync/SfB Integration

Cost

effective s

olu

tion t

o u

se iP

EC

S v

oic

e in M

S L

ync/S

fB

-

RC

CV

-RC

C (

Rem

ote

Call

Contr

ol),

RC

CV

-VC

(S

IP V

oic

e C

lient)

R

CC

V C

lient

and d

eskto

p p

hone

-

Rem

ote

call

contr

ol fo

r iP

EC

S d

eskto

p p

hones in iP

EC

S R

CC

V C

lient

-

Deskto

p p

hone s

tatu

s u

pdate

d t

o M

S L

ync/S

fB p

resence

R

CC

V C

lient

-

iPE

CS

RC

CV

Clie

nt

as a

SIP

exte

nsio

n

-

No iP

EC

S R

CC

Gate

way n

eeded

-

MS

Lync/S

fB c

alls

for

MS

Lync/S

fB c

lients

-

iPE

CS

RC

CV

Clie

nt

soft

phone s

tatu

s u

pdate

d t

o M

S L

ync/S

fB p

resence

iPE

CS

RC

C G

ate

way -

MS

Lync/S

fB I

nte

gra

tion

LIP

-90

10

LIP

-90

70

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-90

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-90

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40

LIP

-90

20

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0

back

lit

w

ith 3

colo

r LE

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cl

ients

w

ith L

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SE

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port

s*

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LIP

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W

hite

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lit

w

ith L

CD

underlay

and

3

colo

r LE

D

W

hite

back

lit

w

ith 3

colo

r LE

D

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hite

back

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r LE

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Page 4: Rich Feature Set - CTS...Experience a rich featured and cost effective communications solution in a trendy design IP/TDM Hybrid Communication Platform, iPECS eMG80 iPECS eMG80 adopts

89

Digital Phones

DECT Phones

Wi-Fi Phone

GD

C-8

00

H(IP

DE

CT

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DC

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l/C

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al)

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fe

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fo

r better

voic

e

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lls d

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Page 5: Rich Feature Set - CTS...Experience a rich featured and cost effective communications solution in a trendy design IP/TDM Hybrid Communication Platform, iPECS eMG80 iPECS eMG80 adopts

Product Compo

nents

Item

Bo

ard

Descri

pti

on

Basic

KS

U

KS

UA

4 C

O,

1 D

KT

and 7

Hybrid I

nte

rfaces

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e M

ail(

Defa

ult :

2 c

h/1

hr,

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16 c

h/3

2 h

rs w

ith M

EM

U/V

VM

U,

16 c

h/7

7 h

rs w

ith M

EM

U2/V

VM

U)

VoIP

(Defa

ult :

2 c

h,

Max :

16 c

h w

ith V

VM

U)

Built

-in U

CS

Deskto

p/M

obile

, B

uilt

-in C

lickC

all

: D

efa

ult 2

/2,

2 c

opy

KS

UA

D

4 C

O,

8 D

KT

and 4

SLT

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rfaces

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e M

ail(

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ult :

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h/1

hr,

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h/3

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EM

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rs w

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EM

U2/V

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U)

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ult :

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h w

ith V

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U)

Built

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CS

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, B

uilt

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lickC

all

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efa

ult 2

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opy

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UI

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KT

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nte

rfaces

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e M

ail(

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ult :

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h/1

hr,

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16 c

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EM

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VM

U)

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ult :

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h w

ith V

VM

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CS

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uilt

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lickC

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: D

efa

ult 2

/2,

2 c

opy

KS

UID

8 D

KT

and 4

SLT

Inte

rfaces

Voic

e M

ail(

Defa

ult :

2 c

h/1

hr,

Max :

16 c

h/3

2 h

rs w

ith M

EM

U/V

VM

U,

16 c

h/7

7 h

rs w

ith M

EM

U2/V

VM

U)

VoIP

(Defa

ult :

2 c

h,

Max :

16 c

h w

ith V

VM

U)

Built

-in U

CS

Deskto

p/M

obile

, B

uilt

-in C

lickC

all

: D

efa

ult 2

/2,

2 c

opy

Expansio

n K

SU

EK

SU

4 C

O a

nd 8

Hybrid

Tru

nk/E

xte

nsio

n

Inte

rface B

oard

s

eM

G80-C

H204

2 C

O L

ine a

nd 4

Hybrid I

nte

rface B

oard

eM

G80-C

H408

4 C

O L

ine a

nd 8

Hybrid I

nte

rface B

oard

eM

G80-C

S416

4 C

O L

ine a

nd 1

6 S

LT

Inte

rface B

oard

eM

G80-B

H104

1 B

RI(

2B

+D

) and 4

Hybrid I

nte

rface B

oard

eM

G80-B

H208

2 B

RI(

2B

+D

) and 8

Hybrid I

nte

rface B

oard

eM

G80-H

YB

88 H

ybrid I

nte

rface B

oard

eM

G80-S

LB

16

16 S

LT

Inte

rface B

oard

eM

G80-P

RIU

1 P

RI/

E1/R

2 o

r T

1(3

0 c

h o

r 24 c

h)

Inte

rface U

nit

eM

G80-B

RIU

22 B

RI(

2B

+D

) In

terf

ace U

nit

eM

G80-W

TIB

44 W

irele

ss T

erm

inal In

terf

ace B

oard

(4 B

ase s

tation,

6 c

h p

er

base)

Function/A

ccessory

Board

s

eM

G80-V

VM

U*

Resourc

e U

nit f

or

Voic

e M

ail,

Voic

e M

ail

Sto

rage a

nd V

oIP

Cha

nnel

Max V

M/V

oIP

4 c

h/8

ch o

r 8 c

h/4

ch,

VM

sto

rage 1

hour

defa

ult p

lus 1

5 h

ours

by lic

ense

� L

icenses r

equired f

or

VM

, V

oIP

channel and V

M s

tora

ge

eM

G80-M

EM

UM

em

ory

Expansio

n M

odule

Unit f

or

VM

(15 h

ours

)

eM

G80-M

EM

U2

Mem

ory

Expansio

n M

odule

Unit f

or

VM

(60 h

ours

)

eM

G80-M

OD

UM

odem

Unit

MG

-CM

U4

4 C

all

Mete

ring U

nit,

4 c

hannel daughte

r board

for

MB

U,

EM

BU

and a

nalo

g C

O L

ine I

nte

rface B

oard

s

eM

G80-R

MB

Specifications

Item

Descri

pti

on

PS

U

AC

Voltage I

nput

100~

240 +

/- 1

0%

Volt A

C @

47-6

3 H

z

AC

Pow

er

Consum

ption

90 W

att

s

AC

Input

Fuse

2A

@ 2

50 V

olt A

C

DC

Outp

ut

Voltage

+5,

-5,

+27,

+30 V

olt D

C

Exte

rnal B

ackup B

att

ery

Input

Voltage

+24 V

olt D

C(+

12 V

DC

x 2

each K

SU

)

Batt

ery

Fuse

5.0

A @

250 V

olts A

C,

5A

G

Charg

ing C

urr

ent

Max 2

00 m

A

Batt

ery

Load C

urr

ent

Max 3

A(K

SU

only

), M

ax 6

A(K

SU

+ E

KS

U)

Opera

ting E

nvironm

ent

Tem

pera

ture

0(o

C)

- 40(o

C)/

32(o

F)

- 104(o

F)

Hum

idity

0 -

80%

(Non-c

ondensin

g)

Dim

ensio

nK

SU

307 m

m(W

) x 2

94 m

m(H

) x 1

26.6

mm

(D)

Expansio

n K

SU

307 m

m(W

) x 2

94 m

m(H

) x 1

26.6

mm

(D)

Weig

ht

KS

U2.0

3 K

g

Expansio

n K

SU

1.9

9 K

g

Port Configuration

KS

UE

KS

UM

ax

Tru

nks

Max P

ort

s36/6

2/3

6/6

212

48/7

4/4

8/7

4

Analo

g/B

RI

trunk

12

12

24

PR

I/T

1-/

30/-

/30

--/

30/-

/30

IP t

runk(S

IP/H

.323)

16

-16

Rem

ote

Gate

way

8-

8

Exte

nsio

ns

Max P

ort

s104*/

104/1

08**

/108

32

136/1

36/1

40/1

40

SLT

31/3

1/2

8/2

832

63/6

3/6

0/6

0

Dig

ital

24

24

48

Hybrid(S

LT

or

Dig

ital)

23/2

3/1

6/1

624

47/4

7/4

0/4

0

32

-32

DE

CT

48

-48

UC

Deskto

p /

Mobile

32

-32

IP A

TD

5-

5

VM

channel

Built

-in

8-

8

with V

VM

U16

-16

VoIP

channel

Built

-in

8-

8

with V

VM

U16

-16

BH

CC

--

14,0

00

KS

UA

/ K

SU

I /

KS

UA

D /

KS

UID

+E

KS

U

* H

YB

(8)

+ D

EC

T(4

8)

+ S

LIB

(16

) +

IP

PH

ON

E(3

2)

= 1

04

** D

SIB

(12

) +

DE

CT

(48

) +

SL

IB(1

6)

+ I

P P

HO

NE

(32

) =

10

8

Platform

for Communications

LC

O

Exte

nsio

n

IP T

runk

BR

I

PR

I

E1/R

2/T

1

PS

TN

Inte

rnet

ISD

N

Rem

ote

W

eb b

ased

adm

inis

tration

Mobile

User

Route

r

Mis

c.

Devic

e

SM

DR

Exte

rnal

pages

Ala

rmS

ensor

MO

H

Backup

Batt

ery

Door

Phone

Loud B

ell

Door

Opener

10

11

IP D

EC

TW

i-F

i

iPE

CS

eM

G80

Em

bedded

AA

/VM

SLT

Dig

ital P

hone

IP P

hone

iPE

CS

UC

SD

EC

T

* B

oth

bu

ilt-

in D

SP

an

d V

VM

U�s

DS

P o

f iP

EC

S e

MG

80

are

co

mm

on

ly u

se

d f

or

VM

an

d V

oIP

ch

an

ne

ls.(

Ma

x V

M/V

oIP

4 c

h/8

ch

or

8 c

h/4

ch

)

iPE

CS

Att

endant

Web A

dm

inC

TI

iPE

CS

UC

SiP

EC

S I

PC

RiP

EC

S C

CS

iPE

CS

Report

Plu

s