riga public transport irina feldmane. establishment established february 20, 2003 legal status –...
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![Page 1: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in](https://reader036.vdocument.in/reader036/viewer/2022062308/56649e525503460f94b47978/html5/thumbnails/1.jpg)
RIGA PUBLIC TRANSPORT
IRINA FELDMANE
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Establishment • Established February 20, 2003 • Legal status – Riga municipal limited liability company • Operates in conformity with requirements of ISO 9001:200 and
OHSAS 18001
Number of employees
~4300
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Business scope• organisation of PT network • passenger transportation• parking-lots’ management• transport rent
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Financial results (M EUR)
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Break-down of passenger flow by tickets*
* Passengers carried by buses, trolleybuses and trams
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Supervision of united route network
Tram routes
9Trolleybus
routes
19
Bus routes
53
Night transport
routes
9
Minibus routes
23
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TramsTotal number
218
Number of carried
passengers (M)in 2014
34.7
Distance run (M km)
in 2014
8.0
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TrolleybusesTotal number
264
Number of carried
passengers (M)in 2014
47.0
Distance run (M km)
in 2014
11.2
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Buses
Total number
432
Number of carried
passengers (M)in 2014
68.8
Distance run (M km)
In 2014
26.4
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Electronic payment systemo Precise accounting of passengers o Functionality – can be used as:
• E-wallet• Pupil’s e-card• Riga resident’s card• Tourist’s card• To pay for catering of persons with low incomes
o 7 customer service centreso More than 400 trade outlets and ticket vending machines
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Integrated management system
SafetyComfort
Information
o United control centreo Video monitoring with integrated alarming systemo Breath alcohol testing of drivers o Visual informationo Audio informationo Automatic passenger counting systemo GPSo Wi-Fi
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Parking lots
4963Riga municipal
parking lots
o Pre-paid:• Non-cash payments
using:- SMS- application- payment card- e-ticket
• Cash payments
o Post-paid
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Other services
Retro tram• Fully restored in 1982, using old drawings and photos • Conservation of historic heritage
Bicycle parking• Free service• 34 parks for 268 bicycles
Electric cars• A park of 12 electric cars• Environment protection
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Customer satisfactionPerception of Rīgas satiksme (2013)
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THANK YOU!