rightscale webinar: the devops debate - is the enterprise ready?

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THE DEVOPS DEBATE IS THE ENTERPRISE READY?

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THE DEVOPS DEBATE –

IS THE ENTERPRISE READY?

Your Speakers Today

Donnie Berkholz - Analyst, Redmonk

Gene Kim - Author, Researcher and CTO

Rishi Vaish - VP Product Management, RightScale

Abner Germanow – Sr. Director, Enterprise, New Relic

Please use the “Questions” window to ask questions at

any time

®

®

@RealGeneKim

High Performing DevOps Teams

They’re more agile

30x more frequent deployments

8,000x faster lead time than their peers

They’re more reliable

2x the change success rate

12x faster MTTR

Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic

@RealGeneKim

Organizations with high performing DevOps organizations were 2x more likely to exceed profitability, market share and productivity

goals…

Source: Puppet Labs 2014 State Of DevOps

…and had 50% higher market capitalization growth over 3 years…

@RealGeneKim

Who Is Doing DevOps?

Google, Amazon, Netflix, Etsy, Spotify, Twitter, Facebook …

CSC, IBM, CA, SAP, HP, Microsoft, Red Hat …

GE Capital, Nationwide, BNP Paribas, BNY Mellon, World Bank, Paychex, Intuit …

The Gap, Nordstrom, Macy’s, Williams-Sonoma, Target …

General Motors, Northrop Grumman, LEGO, Bosche …

UK Government, US Department of Homeland Security …

Kansas State University…

Who else?

@RealGeneKim

9,200+ Respondents from

110 countries,

across all industries

Demographics

@botchagalupe#devops survey early observations #4 Retail, Banking,

Finance and Healthcare respondents LT 15% total (typically the risk averse

sectors)

Source: Puppet Labs 2014 State Of DevOps

@RealGeneKim

27% of

responses

from companies

with 500 to 9,999

employees

Size of Organization

Source: Puppet Labs 2014 State Of DevOps

@RealGeneKim

Size of Infrastructure

51% of

respondents

said their infrastructure

included

<500 Servers

@botchagalupe#devops survey early observations #1

Only 40% of respondents have more than 500 servers

Source: Puppet Labs 2014 State Of DevOps

@RealGeneKim

DevOps Enterprise Summit

Save the date: October 21-23, 2014

DevOps Enterprise is a conference for horses, by horses

Macy’s, Disney, GE Capital, Blackboard, Telstra, US Department of Homeland Security, CSG

Leaders driving DevOps transformations will talk about The business problem they set out to solve

The obstacles they had to overcome

The business value they created

Submit talks at: http://devopsenterprise.io/

@RealGeneKim Source: Puppet Labs 2014 State Of DevOps

Can Large Orgs Be High Performers?

Yes.

But orgs with 10,000+

employees 40% less likely

to be high performing vs.

500 employee orgs…

@RealGeneKim Source: Puppet Labs 2014 State Of DevOps

Do Large Orgs Adopt CI/CD?

Yes!

(Automated testing,

Continuous integration,

proactive monitoring…)

The only practice not being

adopted is Peer Review vs.

Change Approval!

Donnie Berkholz @dberkholz

DevOps (and cloud) in the enterprise

Skyhigh Networks 4Q12-1Q13

cloud cloud

cloud cloud

cloud

cloud cloud

DevOps DevOps

DevOps DevOps

DevOps

DevOps DevOps

DevOps cloud

cloud cloud

cloud

cloud

cloud

DevOps

DevOps

DevOps

DevOps

DevOps

What in the world is DevOps, anyhow?

Flickr: kalandrakas

Tear down all the silos

Faster iteration and more collaboration between Developers and Operations

Faster iteration and more collaboration between Businesses and Customers

“Infrastructure as code”

#monitoringsucks/#monitoringlove

The best Ops Experience wins

How is that not cloud development, again?

APIs, SDKs, CI

The best Dev Experience wins

Developers choose Sysadmins choose

The split at data stores

ZeroTurnaround Rebel Labs

May 21, 2014

ZeroTurnaround Rebel Labs

May 21, 2014

Worldview: code-centric vs systems-centric

DevOps cloud

cloud cloud

cloud

cloud

cloud

DevOps

DevOps

DevOps

DevOps

DevOps

DevOps cloud

cloud cloud

cloud

cloud

cloud

DevOps

DevOps

DevOps

DevOps

DevOps

Hi!

Hi!

Flickr: kalandrakas

Unite at application-centric

Flickr: kalandrakas

Focus on value to the business

How can the enterprise do this?

Who's interested in DevOps today?

DevOps Survey of Practice Puppet Labs, Thoughtworks, IT Revolution Press

June 2014

The “Bay Area bubble” effect

DevOps Survey of Practice Puppet Labs, Thoughtworks, IT Revolution Press

June 2014

Classic change management (Kotter)

1.Establish a sense of urgency

2.Create a guiding coalition

3.Develop a change vision

4.Communicate the vision for buy-in

5.Empower broad-based action

6.Generate short-term wins

7.Never let up

8.Incorporate changes into the culture

What skills do traditional ops need?

1.Communicate clearly and concisely

2.Collaborate effectively

3.Be flexible and adaptive

4.Good is never enough (it's a process)

5.Modern software engineering

6.Modern software architecture

7.Security and QA are continuous too

“Enterprise DevOps is real and here to stay” George Hulme, DevOps.com

Donnie Berkholz [email protected] Twitter/IRC: dberkholz

Disclosures: AWS, Chef, Splunk, CloudBees (Jenkins), AnsibleWorks, Rightscale, and New Relic are clients. GitHub, Puppet Labs, and Black Duck (Ohloh) have been clients.