rightslink for scientific communications€¦ · • manage journals (with view, add, edit and...

June 2020

User Guide: Self-Service Tools

RightsLink® for Scientific Communications

2 RightsLink® for Scientific Communications


TABLE OF CONTENT

INTRODUCTION ........................................................................................................................................... 3

Who Has Access? ......................................................................................................................................................................... 3

Preparing to Use Manage Configuration(s) ................................................................................................................................. 4

MANAGE JOURNAL GROUPS....................................................................................................................... 5

Add Journal Group ....................................................................................................................................................................... 7

Deleting Journal Groups .............................................................................................................................................................. 8

Search ........................................................................................................................................................................................ 10

MANAGE JOURNAL GROUPS: DEM TO PROD ........................................................................................... 11

Import File - Failures .................................................................................................................................................................. 12

MANAGE JOURNALS ................................................................................................................................. 13

Search Journals .......................................................................................................................................................................... 14

Add Journals .............................................................................................................................................................................. 14

Delete Journal ............................................................................................................................................................................ 16

Edit Journal ................................................................................................................................................................................ 17

MANAGE TERMS AND CONDITIONS ......................................................................................................... 20

MANAGE LOGO(S) FOR THE PAYMENT USER INTERFACE AND RIGHTSLINK EMAIL TEMPLATES ............. 22

Logo Size Limits .......................................................................................................................................................................... 23

Application Logo ........................................................................................................................................................................ 23

Publisher and Journal Logos ...................................................................................................................................................... 23

Changing Logos .......................................................................................................................................................................... 24

CUSTOM TEXT ........................................................................................................................................... 25

View/Edit Text Sets .................................................................................................................................................................... 25

Starting a Text Set ................................................................................................................................................................ 26

Your Text .............................................................................................................................................................................. 28

Starting from One of Your Text Sets .................................................................................................................................... 29

Editing a Text Set .................................................................................................................................................................. 30

Copy, Rename, Delete, Export Text Sets .............................................................................................................................. 30

Make Assignments ..................................................................................................................................................................... 31

Validate Timing .......................................................................................................................................................................... 35



INTRODUCTION This User Guide describes the Manage Configuration(s) tab and its submodules in the RightsLink® for Scientific

Communications publisher portal. When you first land at the Manage Configuration(s) tab, you will see the

landing page below with six submodules: Journal Groups, Journals, T&C, Logo, UI Custom Text and

Configuration(s) History. Over the coming months, we will roll out additional modules, such as tools for

managing custom messaging within author-facing emails.

Who Has Access? Users who need access to the Manage Configuration(s) tab within Pub Portal are set up through your CCC

Account Manager. We call the role PUBPORTAL_ADMIN. This role will allow users within a publishing house to:

• Manage journal groups (with view, add, edit, and delete privileges)

Note: Until later in 2018, this will be read-only access for publishers

• Manage Journals (with view, add, edit and delete privileges)

Note: As of R16 (July 2018) this tab will be accessible for publishers, but publisher users will only be able to

edit or delete journals or add new journals to existing journal groups. If a new journal needs new pricing

and discount rules, contact your account manager.

• Manage the terms and conditions file that authors review and accept in the payment workflow

• Manage logos associated with a configuration, both within the payment workflow and within emails,

depending on your configuration rules

• Manage UI Custom Text (custom messaging within the author-facing payment workflow)

• Configuration(s) History

Users who do not have the PUBPORTAL_ADMIN role will not see the Manage Configuration(s) tab.

To add or remove people who need Manage Configuration(s) simply send an email with their name(s)

and email address(es) to your CCC Account Manager.



Preparing to Use Manage Configuration(s) Because the changes you make through Manage Configuration(s) become visible to your customers

immediately you may use the DEM environment to verify your work before migrating the changes to PROD.

While you can make simple changes directly in PROD (by logging in with the PROD URL, oaportal.copyright.com),

we recommend that in general you take the following steps:

• Upload to or create changes in the DEM environment.

Its URL is oaportal.dem1.copyright.com/apc-pubportal-ui/

• Verify through test links that what customers see is exactly what you want

Note: any manuscript posted to RightsLink will reflect a link on the Manuscript Details page of the

Manuscripts tab in the Publisher Portal

• Replicate or import the changes from the DEM portal to PROD (oaportal.copyright.com)

In each module of Manage Configuration(s) we provide details about the demo-to-production process.



MANAGE JOURNAL GROUPS In RightsLink for Scientific Communications the periodicals in a journal group all have the same pricing, discount,

and other business rules. All of this information is on display to your customers in the author-facing payment

workflow (see the image below).



During initial configuration on the RightsLink platform, you define business rules, assigning one or more journals

to a journal group. With Manage Configuration(s), your CCC Account Management team can assign journals

to journal groups at any time after your configuration is live.

Note: Once we complete our backend migration in early 2018, from the RightsLink platform to CCC’s

new product platform, we will work on enabling publishers to manage journals and journal groups.

Until then, we have provided you with view-only access.

If you are creating a new journal group that requires new pricing and discount rules, work with your account

manager to ensure that our engineering team sets up its pricing rules. That is, Manage Configuration(s)

does not have tools today to manage your pricing and discount rules, only the groupings and the journals

within those groupings.

Obviously, as an OA program moves ahead journals may come and go as some are sold or new ones created, or

perhaps you will assign a journal to a different group from its original. Manage Configuration(s) is the tool to

accomplish those changes.

All of the journals in any journal group share pricing and discount rules. If you put a journal accidentally in the wrong journal group, the journal will inherit the pricing and discounts

particular to that journal group. The author’s transaction will not fail, but the author may not be charged

the price you intend. You will want to correct these mistakes quickly.



Add Journal Group Your CCC account management team will use this three-step process in adding or editing journal groups:

1. Use the Add Journal Group button to create a new Journal Group

2. In DEM, Verify that a manuscript in this Journal Group has the right pricing and discount per your Business

Requirements Matrix

3. Move the changes from DEM to PROD at oaportal.copyright.com

Note: to test manuscripts in DEM, you may post a test manuscript to RightsLink through the API and easily locate

the link using the Manuscripts tab in the Pub Portal or you may use other tools to post a manuscript to

RightsLink following the API protocols under the Ingest section of the API documentation. RightsLink can accept

posts from multiple resources and tools.

In the DEM portal, your CCC Account Management Team will create a new journal group by clicking

Add Journal Group, the pop-up below appears, automatically indicating the day you create the new group.

Use up to 255 characters for the Journal Group ID and the Journal Group Name. Both fields are mandatory.

Journal Group ID is a way for you to gather like groups together where you have many groups. The organizing

idea or ideas (e.g., type of publications, subject, terms, geography, audience, or others) are up to you.



Deleting Journal Groups Once you add a new journal group it can be deleted until journals are assigned to it. To delete a journal group,

click the delete icon in the appropriate row, under the Actions column, on the far right side of the table

showing your journal groups. The system will prompt you to confirm that you want to delete the journal group.

Click “Yes” to confirm the deletion.

If the journal group already has journals assigned to it the following pop-up appears, alerting you that the

journal group cannot be deleted.



Note: if you sell off journals or decide to discontinue a journal, RightsLink can deactivate this journal in our

backend. Ask your Account Manager to submit a job ticket on your behalf. It’s important to note that a

journal with manuscripts associated with it, will not be deleted from our backend in case you want to run

historical reports, or enable transactions in process to complete.

Journal Group Table

The default journal group table that appears on the main page of Manage Journal Groups includes all your

journal groups.

Its contents are sortable by column when you click any column head that shows an up/down arrow symbol.

On the far right of the table, in the Actions column, note the live symbol for Edit Journal Group next to the

delete icon.

The window enables you to change the Journal Group Name.



Search Search by Journal Group is useful to publishers who have dozens, or more, journal groups.

Note that the search is for the Name not the Journal Group ID field. The search is not case sensitive.

The result is a table that includes journal groups having characteristics of your search:



MANAGE JOURNAL GROUPS: DEM TO PROD After adding, editing, or deleting journal groups in the DEM environment, you may post a test manuscript and

access your links from the Manuscripts tab in Pub Portal. At this point your work is NOT visible to customers

in production.

For newly added journal groups, corresponding pricing and discount configuration work must be done by our

engineers. You may set up journal groups in advance of or in parallel with that configuration work to enable

end-to-end testing. We recommend that you coordinate this work with your account manager.

To complete the setup of your journals, go to the Journals tab and export your journals list to your desktop.

Then, log into PROD (oaportal.copyright.com), go to the Journals tab, and import your journals list, which

includes the “Journal Group ID” so the journals will go into the correct group.

If for some reason you have not set up the Journal Groups for all journals ahead of time in Production, the

journals will still load and then you can manually associate the journals with a journal group by selecting the edit

button under Actions column of the Journals tab.



If you need to set up a new journal group, first, in the DEM environment, go to Journal Groups tab, click the

Add Journal Group button, and then return to Journals to complete the association of journals to journal

groups. After you have observed the result in the user interface, export your journal group or groups and then

import them into PROD.

Import File - Failures If your import fails, none of your journals will load, and you will be prompted to download a file that includes

error messages. The file will look something like this, with a new column called “Error(s).” Fix your errors,

remove the Error(s) column, and then import the file again.



MANAGE JOURNALS When publishers begin a RightsLink for Scientific Communications program they send CCC a list of journals that

will be included along with discounts, terms and conditions, and business logic that apply to each journal. As the

program evolves, publishers may acquire or divest journals, convert subscription periodicals to hybrid or OA

status, or launch new journals. The Journals tab of Manage Configuration(s) enables the publisher to implement

such changes immediately.

Use a three-step process in adding or editing journals:

1. Upload to or create changes in the DEM portal. Its URL is oaportal.dem1.copyright.com/apc-pubportal-ui/

2. Verify in your user interface that what customers see is exactly what you want

3. Export the changes from DEM into PROD at oaportal.copyright.com



Search Journals From the Manage Journals landing page under the Journals tab you can use either Search by Journal

or Search by Journal Group to find particular journals. The search windows are not case sensitive.

The result will be a table of journals that match your search criteria, in the example, those with Drug

in the Journal name:

Add Journals Clicking the Add Journal button brings up the pop-up window that appears below.

As of R16 (July 2018) publisher users can only add new journals to existing journal groups. If a new journal

needs new pricing and discount rules, contact your account manager.



In placing the newly introduced periodical in an existing Journal Group, you automatically assign a discount and

other terms that govern pricing. So that transactional characteristics for a journal can be identified, each journal

added must belong to a group, even if it is the sole publication in the group.

If you wish to add a journal to the OA program that fits no existing journal group, go to Add Journal Group

on the Journal Groups tab to create the group to which the journal will belong. When adding a new journal

group it is imperative to have your CCC Account Manager work with our Engineering team to configure the

rules that govern pricing and discounts. This could take a few weeks depending on the configuration queue

and your ability to test changes in DEM.

You can also assign an optional Additional ID to any journal. This is a free text field that can be used for a variety

of purposes. Ultimately it is a value that will flow through to our transaction summary report when transactions

are placed under this journal (the “Additional Publication ID” column). If you need to filter your reports by

journals, and in some grouping other than their names or journal groups, you could use this field to do that. We

have some publishers using this field to assign special finance codes to each journal.



Delete Journal In the far right, Actions, column of a table that lists journals a delete icon appears.

Click the icon and a pop-up appears:

If your answer is “Yes” the journal will be deleted from your OA program UNLESS the journal has manuscripts

associated with it. (Keep in mind, we are in the DEM portal. For the deletion to go live in production, the change

must be made in the PROD portal. And, it’s possible that a journal in the DEM environment may not have

manuscripts associated with it, but it will in the PROD environment)



If a journal has articles associated with it, another pop-up appears.

Obviously, deleting a journal will usually be possible only when it first enters your OA program, before it attracts

submissions. When it has manuscripts attached to it, a journal cannot be deleted. See the screen shots showing

the warning message above.

Edit Journal Next to the delete icon in the Action column of a list of journals you see an edit symbol.

Click it to see the pop-up below:



In the edit window you can change the name of the journal or add and change an optional additional journal ID

(which will flow to the Transaction Summary report for this journal). You can also assign the journal to a group

different from the one it is in by pulling down the list of your journal groups.

Import/Export Journals

Besides adding or deleting individual journals – so long as no manuscripts are assigned to them – you can import

groups of journals. By importing many journals simultaneously, you can efficiently add them to a journal group.

If you upload test manuscripts, and you want them removed from your implementation, you may ask your

Account Manager to submit an occasional ticket to purge test manuscripts from your implementation.

• When you import a file that includes existing journals, the full list is reloaded.

− The file must include the header row

− A value is always required in the Journal code column

− A value is always required in the Journal name column

− The file will load without a value in the Journal Group Id column; when there is a value, the system will

look for a match for existing IDs. If none is found, an error message will be displayed.

• If you leave the Journal Group ID field is left blank, the journal will still load (assuming other validation rules

are met) and then you will need to add the journal manually to a journal group using the web-based tools.

• Special characters are accepted. The special character rendering may look unusual within the CSV file but it

should render properly once viewed in the web interface.



To import a list of journals, put several journals into a group, or to correct aspects of journals already in

RightsLink for Scientific Communications, use Import Journals. Here is how to proceed:

To begin, use Export to download your current list of journals. It is the structure of this file that you must

use to upload the new list. Importantly, row 1 is for headers ONLY.

1. The file to be imported must be in .csv format.

2. Once you have made changes bring in the new file with Import in Manage Journals.

3. A successful import will trigger a message indicating that the upload worked. If it fails, a message will appear

indicating the file format was invalid (not .csv) or that the structure of the file was incorrect.

In addition to initiating the import process, Export enables you to review the journals in your RightsLink for

Scientific Communications program or in particular groups.

After you have imported journals in the DEM portal, then checked that they appear correctly in the user

interface, use Export Journals to move the file to the PROD portal, oaportal.copyright.com. This step makes your

changes live for customers.

To reiterate:

1. Export from Manage Journals in DEM after making changes or additions in that safe environment

2. Import from Manage Journals in PROD (oaportal.copyright.com)



MANAGE TERMS AND CONDITIONS The terms and conditions that apply to journals in your RightsLink for Scientific Communications implementation

are visible to customers on the Order Confirmation page of the author payment workflow. When you decide to

update terms and conditions, Manage Configuration(s) is a convenient way to upload a PDF of the new version

and turn it on

as of a date you choose.

Terms and conditions must be a .PDF file.

We recommend that in uploading terms and conditions you use the following approach:

• Log into the DEM environment (oaportal.dem1.copyright.com/apc-pubportal-ui/)

• Check the terms and conditions in the author payment workflow

• Then, when they are as you wish, upload them in the PROD portal (oaportal.copyright.com)

When a version of terms and conditions exists you will see the screen below. You can edit (see icon on far right)

and then save.

Once saved, the new Terms and Conditions replace the old.



To future date a new set of Terms and Conditions, upload the new file by using the Choose file link.



MANAGE LOGO(S) FOR THE PAYMENT USER INTERFACE AND RIGHTSLINK EMAIL TEMPLATES The user interface of your OA program can have three different types of logo to help identify the program for

your customers. We describe these logo types as Application, Publisher, and Journal logos. You can add or

change Publisher and Journal logos from the Logo tab of Management Configuration(s).

The landing page of the Logo tab describes the pixel limits for height and width for logos and acceptable file

types. Note that pixels are more restricted for Application than for Publisher or Journal logos. You need to

contact your account manager to update your application logo.



Logo Size Limits If you try to upload a logo in the wrong file format or a logo that is outside the acceptable height or width, you

will see the following error message, prompting you to make the appropriate adjustment offline before

uploading.

Application Logo An Application logo replaces the Copyright Clearance Center | RightsLink® logo in the banner of user interface

pages. Conversely, if you do not use an application logo, the CCC RightsLink logo appears.

Publisher and Journal Logos You can upload a logo that represents your publishing company for display in the payment user interface.

Publisher or Journal logos display to the left of the persistent metadata bar.

Depending on your setup, the publisher or journal-specific logos can appear in branded RightsLink email

templates, such as the order confirmation email or the offer and reminder emails.

When you do not supply journal logos, the publisher logo appears.



Changing Logos When a publisher logo exists, you will not see a delete button, only an upload button. To change an existing

logo:

1. Click the upload button

2. Select a replacement logo from your desktop

3. The new logo will overwrite and replace the existing logo wherever it appears in the user interface

Below is an example of a logo upload; note the date and user who uploaded the new logo.

In general, we recommend that you:

1. Upload logos in the DEM environment (oaportal.dem1.copyright.com/apc-pubportal-ui/)

2. Check them in the user interface; you can easily access a manuscript link using the links available

on the Manuscript Details page under the Manuscripts tab in Pub Portal

3. Then, when they are as you wish, upload them in the PROD portal (oaportal.copyright.com), see below:



CUSTOM TEXT With UI Custom Text you can create and edit messages to guide your authors in the payment workflow.

You create “text sets” that serve as messages for groups of journals; a journal group can include one or more

journals. You can edit, create, assign, and validate what authors see in any modules of RightsLink. These

messages in the payment interface can be in the Submission, Open Access, Author Tools & Services, and Author

Reprints modules.

Create or Edit Text in the User Interface

The live buttons above activate the choices for managing text in your user interface. The large, colorful graphics

below these buttons describe how to use each of the three.

View/Edit Text Sets • Click <View/Edit Text Set>

• A screen similar to the one below appears:



Searching

As your implementation matures you may have a long list of text sets (column two of the Table). Search by UI

Text Set Name enables you to find the text set you want to edit.

For the search to work you need match only one term in the name of any text set, as in the example below:

Sorting

The Table of text sets can be sorted by any of the first three columns (Creation Date, UI Custom Text Set Name,

or Level) by clicking the column you wish to use for the sort.

Note, however, that whatever sort you choose the first row that appears will be for the Default UI Text Set.

The default includes all of CCC’s originating message types and text. Our text may or may not be inappropriate

for your implementation. For many messages we have no default text. Our Default is, then, merely a place to

begin.

Starting a Text Set In a new implementation you are likely to begin with the Default UI Text Set as the way to customize the

messages your customers will see. As you move forward, it will be more efficient to use text sets you have

created as a starting point. Below, we begin with a detailed walk-through of how to create a text set from the

Default. But you would apply the same steps to develop a new text set if you used any of your own text sets as

the starting point.

Creating a Text Set from the Default UI Text Set

The first row below the headers is for CCC’s default UI text set. This is the place to begin creating your own text

sets that will apply either to all of your journals (Publisher Level), to journal sets, or to specific journals.



To see the default messages, click <Default UI Text Set>. A small part of the screen that appears is below:

You CANNOT edit the Default UI Text Set text on this screen.

But you can use the default to create a new text set. To begin, go back to <View/Edit Text Set>. Click once.

In the Default UI Text Set row, go to the Action column on the far right and click the icon to make a clone of

the Default UI Text Set. The following message appears:

Using a naming convention appropriate to your situation, type whatever you choose to identify this particular

text set. Click SAVE.



The new text set now appears in your list. At this point, several courses of action are available to you.

For example, the Level column shows . That is, before this text set can go live you need to assign the

“Level” at which it will operate. For more on this, see Make Assignments on page 28. Also, the icons in the

Actions column allow several possibilities that we explain on page 27.

Your Text The most important step is to write or edit the text that you wish to appear in this text set. To do this in our

example we begin by clicking the name Open Access Botany Journals. The Table that appears includes all of the

message possibilities from the Default UI Text Set that we cloned. At this point you can go to each message, click

the symbol in the Actions column, and type the changes you have in mind. Thus, in the partial list below:



For any row that requires a message or for which

you would change the original default message,

click the edit icon. Let’s say “Reprints product

message” needs text. We click and get the

following window:

Now, simply type the message you have in mind,

such as, “No reprints are available for this electronic

journal” and click SAVE.

Your list of messages is now altered to the following:

You would continue, editing any message that requires new text until the text set suits your purposes.

Starting from One of Your Text Sets Click <View/Edit Text Set>. For the text set that you wish to use as the basis for a new text set, go to the

Actions column and click the icon. This brings up a window (below) that lets you clone the text set by

giving it a new name:



Proceed as described in the section above but the words from your text set will be the starting point rather than

those from our default.

Editing a Text Set While you cannot edit the Default UI Text Set, making edits to any of your own text sets is simple.

Click <View/Edit Text Set>. For the text set that you will edit, click its name and you can go in and

update the UI text.

Copy, Rename, Delete, Export Text Sets Click <View/Edit Text Set> and a list of your text sets appears:

In the Actions column on the far right are four actionable icons. Their uses are as follow:

Clones the text set so that you can use it as the basis for a new text set.

Renames the text set. This can be useful if, for example, your text sets proliferate and along the way you

develop new naming conventions for them.

Deletes an obsolete text set.

Exports a .csv file of a text set. You might, for example, want to send a proposed version to colleagues

before the text set goes live.



Make Assignments After you have created or renamed a text set it will NOT go live until you have taken the actions prescribed in

Make Assignments. These actions include defining at what level a text set will operate and the dates when it will

be in effect.

Level

Some publishers use a text set as their default and, perhaps, only text set. Their customers see the same

messages no matter which journals interest them. Such text sets are at the Publisher Level.

Often, however, a publisher will have at least some journals or groups of journals that in some ways differ from

the default. They can establish a text set that covers most journals at the Publisher Level but then create one or

more Journal Group Level(s) for other journals. A Journal Group Level can apply to only one journal.

Click the <Make Assignments> button. The screen below appears.

Click <ADD ASSIGNMENT>. The window below appears.



UI Text Set Name is a pull down menu of your text sets. Find the text set that you have in mind and assign

the level (Publisher or Journal Set) at which it will operate.

Next, indicate the date that you wish the text set to begin to appear to your customers and the date

that the text set will cease to appear. If a gap occurs between when a text set stops appearing and starts again,

Validate (see the section below) will alert you.

(Note that Journal Groups

and Journals can be

established and edited in

their own tabs under

Manage Configuration(s).)

Use the pull-down

Assignment(s) menu to

assign the journal

groups whose customers

will see the text set. In

this example, customers

of journal groups AA and

ZOLATEST should see

the text set for Open

Access Botany Journals.

Click SUBMIT.



In our example, however, the software reveals a problem, identified below:

To resolve the conflict, in the Make Assignment tab, peruse the table of journal groups (in the Assignment

column) and the dates that text sets apply to them.

The screen shows that journal

group ZOLATEST has another

text set assigned to it for dates

that conflict with those

proposed for Open Access

Botany Journals.

Obviously, the conflict needs

resolving; that is, two text sets

CANNOT appear for the same

journals at the same time.

One solution is to eliminate

ZOLATEST by clicking the x next

to it, at least until you can

explore and resolve the conflict.



ZOLATEST has a text set (Default UI Text Set Test 2a) assigned to it from 05 June 2017 until 08-Jul 2017.

We attempted to assign the Open Access Botany text set to ZOLATEST beginning 19 June 2017, creating an

overlap in which both text sets would be assigned to ZOLATEST from 19 June through 8 July 2017.

A way to resolve the conflict would be to click the icon in the Actions column for ZOLATEST. The result is that

journal group ZOLATEST no longer has the Default UA Text Set Test 2a assigned to it, though the journal group

will NOT be deleted nor will the text set to which it was previously assigned.

Now, click the icon for Open Access Botany Journals, go to the Assignment(s) drop down window,

choose ZOLATEST. The revised assignment now appears:

Click SUBMIT and, now that we have resolved the schedule conflict, the Open Access Botany Journals

text set is assigned to the journal group ZOLATEST.



Validate Timing A Text Set activates when you assign a level and apply start and

end dates. Validate ensures that no timing gaps occur when a new

or edited Text Set replaces an older one.

In the example from the previous section, reconciling when the text

set originally assigned to ZOLATEST with assigning the new text set

to that journal group could easily have created a gap during which

ZOLATEST had no text sets assigned to it.

Originally ZOLATEST was assigned the Default UI Text Set 2a from 05 June - 08 July 2017. The new assignment

began on 19 June. If we had deleted the old assignment between 05 June and 19 June, ZOLATEST would have

had no text set assigned to it for that period. Customers would have seen a default, publisher level text set that

may not have been suitable.

Validate is designed to alert you to such gaps.

Please Note: at the bottom of the View/Edit Text Sets page there are supplementary tools for creating

and importing text sets between the DEM and PROD environments. Download the Instruction Sheet

for additional information.

We hope you find these tools and this User Guide helpful. If we can assist you further, please don’t

hesitate to contact your Account Manager.

If you have multiple Text Sets configured, make sure the assignments don’t reflect unintentional timing gaps.

Copyright Clearance Center (CCC) builds unique solutions that connect content and rights in contextually relevant ways through software and professional services. CCC helps people navigate vast amounts of data to discover actionable insights, enabling them to innovate and make informed decisions. CCC, with its subsidiary RightsDirect, collaborates with customers to advance how data and information is integrated, accessed, and shared while setting the standard for effective copyright solutions that accelerate knowledge and power innovation. CCC is headquartered in Danvers, Mass. with offices across North America, Europe and Asia. To learn more about CCC, visit www.copyright.com.

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