ripfa ncasc 2012 presentation: user-led organisations
DESCRIPTION
A presentation on User-Led Organisations. This was done at the NCASC 2012 in Eastbourne, done jointly with research in practice for adults and the Strengthening DPULOs Programme.TRANSCRIPT
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Rich Watts, Strengthening ULOs Programme Gerry Nosowska, research in practice for adults
NCASC 2012: User-Led Organisations
and Social Care
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Overview
Which problems are ULOs a solution to? What’s the evidence they’re a solution? You’ve convinced me: what do I do next?
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The demand side: questions you might be asking yourself
What is a ULO? What do they do? How does this support me in my work? So?
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What is a ULO?
At least 75% of Management Board are disabled people At least 50% of staff are disabled people At least 50% of volunteers are disabled people Works from the social model of disability perspective
(Or working towards the above) Around 350
Significant variation Across the country In shape and size
How can commissioners be expected to work with organisations which they might not even know are there?
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What problems are they a solution to? (1) ULOs do the voice side of things very well
Local Involvement Networks: saved £4.30 for every £1 invested Community development: saved £3.80 for every £1 invested POET survey: good support for navigating the care system vital
ODI’s Support, Advocacy & Brokerage Project People have more control over their care and support People feel they achieve more through their care and support
Demos Counting the Costs report Examples of coproduction to make difficult decisions Mitigates or minimises effects of these choices
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What problems are they a solution to? (2) IAG – 89% of all people who went through a peer-led IAG
service took up a DP, compared to 13% nationally Support planning – 100% of all people who went through
peer-led approach took up a DP, compared to 17% locally Peer-led approaches save money
Leeds User-Led Crisis Centre – saves £28k/year by reducing acute hospital days
Support, Time & Recovery peer-led model – saved £120k/year More complex referrals in a more personalised way
Disability hate crime reporting – higher incidence Healthwatch, employment, housing etc. Three in five people (59%) trust services more
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Example: Disability Equality North West
We are a base for disabled people to access anything, we are a good place to start.
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Strengths
We inhabit and work in the gaps between other services
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Examples
Volunteer bureau
Diversity Arts Festival
Help Direct
One-to-one support planning
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How local authorities can help
Working more closely together, more as human beings, would be good
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The supply side: ULO challenges Independence Professionalisation Building constructive, positive relationships whilst also
being a critical friend and staying true to your values Recognising PBs and personalisation represent an
opportunity As well as…
Governance Business skills Linking with other relevant organisations
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What can be done?
Significant commissioning options E.g. reserving contracts (Article 19)
Contracts for voice-related work Work together to deliver value for money at a time
of austerity Strategic partnerships (incl secondments) Health & Wellbeing Boards and local HealthWatch
organisations Section 106 agreements
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What support is available? (1)
Strengthening ULOs Programme 15 local Ambassadors £3m Facilitation Fund specifically for ULOs
Key is to focus on sustainability Chance to develop ideas to put them into practice
http://odi.dwp.gov.uk/dpuloprogramme www.facebook.com/dpulos Twitter - #dpulo
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What support is available? (2)
ripfa work Key Issues publication on ULOs Strategic Briefing Customer Guide Dedicated website section on ULOs Support for organisational change Forum and network support http://www.interactive.ripfa.org.uk/ www.ripfa.org.uk
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Thanks and contact details
Gerry Nosowska Research & Development Manager, ripfa [email protected] 01803 847262
Rich Watts National Lead, Strengthening ULOs Programme [email protected] 07595 345235 Twitter – @rich_w