risk management for digital projects
TRANSCRIPT
RISK MANAGEMENT FOR DIGITAL PROJECTS
LIESL PFEFFERPROJECT MANAGERREACTIVE NEW YORK
1. INTRODUCTION TO RISK MANAGEMENT
2. IDENTIFYING RISKS
3. DEFINING RISKS
4. TRACKING RISKS
1. INTRODUCTION TO RISK MANAGEMENT
WHY YOU NEED TO KNOW HOW TO MANAGE RISKS IN YOUR PROJECTS
WHAT IS A RISK?
1. INTRODUCTION TO RISK MANAGEMENT
1. INTRODUCTION TO RISK MANAGEMENT
1. INTRODUCTION TO RISK MANAGEMENT
IDENTIFY
Identification and assessment of risks
DEFINE
Agreement on response strategy
TRACK
Tracking until closure
1. INTRODUCTION TO RISK MANAGEMENT
IDENTIFY
Identification and assessment of risks
DEFINE
Agreement on response strategy
TRACK
Tracking until closure
1. INTRODUCTION TO RISK MANAGEMENT
IDENTIFY
Identification and assessment of risks
DEFINE
Agreement on response strategy
TRACK
Tracking until closure
WHO MANAGES RISKS?
1. INTRODUCTION TO RISK MANAGEMENT
2. IDENTIFYING RISKS
3. DEFINING RISKS
4. TRACKING RISKS
2. IDENTIFYING RISKS
INTERNAL VS EXTERNAL RISKS
INTERNAL RISKS
2. IDENTIFYING RISKS
INTERNAL RISKS Availability of resources
Reliability of resources
Stakeholders
Partners
Suppliers
Source: AP Photo/Bebeto Matthews
EXTERNAL RISKS
2. IDENTIFYING RISKS
EXTERNAL RISKS Competitor activity
Corporate strategy or priority changes
Legal issues / regulatory changes
Natural disasters
Loss of power / internet
Communication system failures
2. IDENTIFYING RISKS
CATEGORIZE RISKS TO HELP IDENTIFY THEM
COMMON RISKS
2. IDENTIFYING RISKS
PROJECT MANAGEMENT
Scope creep
Disorganized or under resourced client
Client does not have enough authority
Content delays
2. IDENTIFYING RISKS
TECHNOLOGY Third party integrations
Using new or unfamiliar technologies
Changes in technology
Quality control
2. IDENTIFYING RISKS
OPERATIONAL Recruitment and retention of staff
Insufficient skill levels
Access to required equipment/software
Equipment failure
1. INTRODUCTION TO RISK MANAGEMENT
2. IDENTIFYING RISKS
3. DEFINING RISKS
4. TRACKING RISKS
3. DEFINING RISKS
HOW TO CREATE A RISK REGISTER
3. DEFINING RISKS
DETAIL THERISKS
Description of the risk
Owner
Probability
Impact
Response
3. DEFINING RISKS
ASSESS THEPROBABILITY
Common sense
Experience
Questioning
3. DEFINING RISKS
ASSESS THEIMPACT
Cost
Time
Quality
3. DEFINING RISKS
CALCULATETHE SEVERITY
Common sense
Project knowledge
Experience
3. DEFINING RISKS
DETERMINERISK RESPONSES
Risk analysis (impact/severity)
Benefit of the risk response
Cost of the risk response
1. INTRODUCTION TO RISK MANAGEMENT
2. IDENTIFYING RISKS
3. DEFINING RISKS
4. TRACKING RISKS
4. TRACKING RISKS
WHAT TO DO DURING THE PROJECT
4. TRACKING RISKS
SCHEDULE PROJECTCHECKPOINTS
4. TRACKING RISKS
MAINTAIN THE RISK REGISTER REGULARLY
4. TRACKING RISKS
DISCUSS CURRENT RISKS WITH STAKEHOLDERSEACH WEEK
IN CONCLUSION
THANK YOU
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