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isk Reimagined! The relationship between Strategy, Governance, and Risk; Risk Appetite and Tolerance

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Page 1: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

The relationship between Strategy, Governance, and Risk; Risk Appetite and Tolerance

Page 2: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Risk Management author and evangelist

Former Chairman of the Institute of Risk Management and risk manager

Webinar #1: December 1st, 2015

Webinar #2: December 8th, 2015 (People and Culture)

www.riskreimagined.com

Richard AndersonNorman Marks

Page 3: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

About this webinar:

• CPE: 1 Credit    • Program Level: Intermediate

to Advanced    • Prerequisites and

Advance Preparation: N/A    • Delivery Method: Group

Internet Based• Category: Specialized

Knowledge and Applications  

To receive CPE credit:

• Remain joined to webinar for entire duration of programming (full hour)

• Answer all 3 polling questions• Answer all evaluation questions

Join the conversation on Twitter with #RiskReimagined

Page 4: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Polling question 1

Do you believe that risk management at your organization is fully supported by the board and top management?

- Without question, yes- With exceptions, mostly yes- Only to a degree- Not really- Unsure

Page 5: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!How does a senior executive or board member gauge the effect of risk on corporate objectives?

Page 6: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Is it enough to review a list of top risks at every board meeting?

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Risk Reimagined!

Polling question 2

Does your board receive sufficient information to assess whether risk management is effective?

- Without question, yes- With exceptions, mostly yes- Only to a degree- Not really- Unsure

Page 8: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

How does the board know whether risk management is adding value?

Page 9: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

How do you measure success?

Page 10: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Where do reward and opportunity factor in?

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Risk Reimagined!

Polling question 3

Does your management team provide sufficient guidance so that decision-makers at all levels can take the right amount of the right risk?

- Without question, yes- With exceptions, mostly yes- Only to a degree- Not really- Unsure

Page 12: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Risk appetite: the amount and type of risk that an organization is willing to take in order to meet their strategic objectives.

Risk tolerance: the acceptable variation in outcomes related to specific performance measures linked to objectives the entity seeks to achieve.

What is risk appetite? What is risk tolerance?

Page 13: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

How can you help the board and top management set desired levels of risk and also help decision-makers take the right level of the right risks?

Page 14: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Does it make sense to be “risk averse”?

Page 15: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Is risk appetite a useful concept or an overly complicated piece of mumbo jumbo?

Page 16: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Lightening doesn’t strike twiceBut sometimes it makes multiple hits in the same strike:

Page 17: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Lightening doesn’t strike twiceBut sometimes it makes multiple hits in the same strike:

Page 18: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

The board should maintain sound risk management and internal control systems.Source: UK Corporate Governance Code, 2010.

The board should, at least annually, conduct a review of the effectiveness of the company’s risk management and internal control systems…Source: UK Corporate Governance Code, 2010.The board is responsible for determining

the nature and extent of the significant risks it is willing to take in achieving its strategic objectives.Source: UK Corporate Governance Code, 2010.

Behavioural change

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Risk Reimagined!

http://tinyurl.com/ztwrm9s

Page 20: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!The word “appetite” brings connotations of food, hunger and satisfying one’s needs. We think that this metaphor is not helpful in understanding the phrase “risk appetite”. When those two words appear together we think it is more appropriate to think in terms of “fight or flight” responses to perceived risks. Source: Risk Appetite & Tolerance, IRM, 2011

The word “appetite” brings connotations of food, hunger and satisfying one’s needs. We think that this metaphor is not helpful in understanding the phrase “risk appetite”. When those two words appear together we think it is more appropriate to think in terms of “fight or flight” responses to perceived risks. Source: Risk Appetite & Tolerance, IRM, 2011

Our interpretation of risk appetite is that it represents a corporate version of exactly the same instincts and cognitive processes. Except of course, as a legal fiction (as opposed to a biological reality) organisations do not have their own brains, nervous systems, sensory organs and instincts. Source: Risk Appetite & Tolerance, IRM, 2011

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Risk Reimagined!

Risk Appetite

Level Propensity to take risk

Propensity to exercise control

Strategic

Tactical

Project/ Operational

Measurement

Stakeholder Value

Risk Metrics

Control Metrics

Risk Taking

Exercising Control

Dele

gatio

nEscalation

Page 22: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

A new balance

Propensity to take risk Propensity to exercise controlvv

Page 23: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Throughout the organization

Strategic Tactical Operational

Page 24: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Risk Capability

A function of1. Capacity (how

much you can carry?); and

2. Maturity (how much can your people cope?)

Page 25: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Risk Measurement

Shareholder Value

Cashflow from OperationsOper

ational

Issues

1 Sales Growth

2 Operating Margin

3 Cash Tax Rate

Investmen

t Issue

s

4

CAPEX

5

Working Capital

6 Competiti

ve Advantag

e Perio

d

Discount RateDebt

7 Cost of Debt

Shareholder Value

= Cashflow from

Operations, discounted by the

Weighted Average Cost of

Capital -

Debt

Page 26: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Risk Measurement

Shareholder Value

Cashflow from OperationsOper

ational

Issues

1 Sales Growth

2 Operating Margin

3 Cash Tax Rate

Investmen

t Issue

s

4

CAPEX

5

Working Capital

6 Competiti

ve Advantag

e Perio

d

Discount RateDebt

7 Cost of Debt

RIS

KS

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Risk Reimagined!

So what does this mean in practice?

A

B

t0 t1

Perf

orm

ance

Time

Current direction of travel for performance

A

B

t0 t1

Perf

orm

ance

Time

Where you might get to if everything goes right

D

CWhere you might get to if everything goes wrong

A

B

t0 t1

Perf

orm

ance

Time

D

C

Risk U

niverse

t0 t1

Perf

orm

ance

Time

Tolerance

t0 t1

Perf

orm

ance

Time

Appetite

1 2 3

4 5

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Risk Reimagined!

Achieving objectives depends on...

Avoiding unnecessary problems

Creating the right performance culture

Setting appropriate corporate “ethics” and behaviours

Taking more managed risk

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Risk Reimagined!

Achieving objectives depends on...

– risk of taking on too much risk which becomes unmanageable

Avoiding unnecessary problems

– risk of avoiding everything, resulting in total inaction

– risk of over-stretch resulting in burn-out

Creating the right performance culture

Setting appropriate corporate “ethics” and behaviours

– risk of sclerosis as every stakeholder of every decision is consulted

Taking more managed risk

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Risk Reimagined!

Long

Ter

m P

erfo

rman

ce

Low

Hig

h

Low High(i) Managed Risk Taking or (ii) Avoiding

Pitfalls or (iii) Performance Culture or (iv) Corporate Ethics and Behaviours

Attribute:

And doing the right amount of each

Page 31: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Zone

3D

ead

Zone

Zone

1D

ead

Zone

Zone

2Pe

rfor

man

ceZo

ne

Long

Ter

m P

erfo

rman

ce

Low

Hig

h

Low High(i) Managed Risk Taking or (ii) Avoiding

Pitfalls or (iii) Performance Culture or (iv) Corporate Ethics and Behaviours

Attribute:

And doing the right amount of each

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Risk Reimagined!

Balanced Risk

PerformanceCulture

CorporateEthics

AvoidingPitfalls

More ManagedRisk

PerformanceZone

DeadZones

Page 33: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

Enron? Or the Big Banks?

PerformanceCulture

CorporateEthics

AvoidingPitfalls

More ManagedRisk

PerformanceZone

DeadZones

Page 34: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

UK plc?

PerformanceCulture

CorporateEthics

AvoidingPitfalls

More ManagedRisk

PerformanceZone

DeadZones

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Risk Reimagined!

The objective

PerformanceCulture

CorporateEthics

AvoidingPitfalls

More ManagedRisk

PerformanceZone

DeadZones

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Risk Reimagined!

Relating this back to the balanced risk model

Page 37: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

The bottom line

Risk Management should be the disruptive intelligence that pierces

perfect-place arrogance

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Risk Reimagined!Risk Reimagined!Next Events:Webinar 2: Dec 8th, same time,same place

RiskReimagined Events:Tampa, FL March 3rd, 2016London, UK April 7th, 2016Chicago, IL April 22nd, 2016

Details for booking: www.riskreimagined.com

Page 39: Risk Reimagined! Series- The Relationship Between Strategy, Governance and Risk; Risk Appetite and Tolerance

Risk Reimagined!

www.riskreimagined.com

Richard AndersonDirector, [email protected]

Norman MarksRisk Management Author and [email protected]

Contact Us:

Resolver [email protected]

Hussain HasanPrincipal and Regional Leader for Risk Advisory Services, RSM US [email protected]