riva – sync goldmine to exchange and office 365 server-side sync | no plug-ins required neil...

7
Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext. 247 [email protected] m www.rivacrmintegration.com

Upload: harvey-burke

Post on 06-Jan-2018

229 views

Category:

Documents


2 download

DESCRIPTION

What Riva syncs

TRANSCRIPT

Page 1: Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext

Riva – Sync GoldMine toExchange and Office 365Server-side sync | No plug-ins required

Neil GrahamRiva Specialist

Riva CRM Integration408.675.5015 ext. 247

[email protected]

Page 2: Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext

Riva syncs GoldMine directly to Exchange, Office 365, IBM Notes, and Novell GroupWise. There are no Outlook or IBM Notesplug-ins to install, configure, or manage on users’ desktops, laptops or mobile devices.

Riva supports the following email clients and mobile devices:•

Outlook 2013, 2010, 2007, and 2003

Office 365 and Outlook Web App (OWA)

Outlook for Mac and Apple Mail

Outlook on Citrix and Terminal Services

IBM Notes

Novell GroupWise

iPad, iPhone, Android, BlackBerry, Windows Phone

Server-side sync. No plug-ins required.

Page 3: Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext

What Riva syncs

Page 4: Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext

Value proposition

• Server-side sync. Saves administrators time from installing and managing client-side Outlook and IBM Notes plug-ins.

• Reliable. Riva syncs GoldMine and email systems reliably.

• Contact sync filters. One-way and two-way contact sync options. Filter which contacts get synced to users’ email accounts.

• Mobile support. Sync GoldMine contacts, calendar activities, and tasks to iPad, iPhone, Android, BlackBerry, and Windows Phone smartphones and tablets. No separate apps required.

• Email integration. Track emails in your inbox and sent items against GoldMine contacts and accounts. Sync emails manually or automatically. Attachment filtering options.

Page 5: Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext

Riva On-Premise

• Gets installed once on a Windows server (or VM)• Configure connections to GoldMine and email system• Create one or more Riva sync policies• Add users or groups of users to these sync policies • Enable policy and Riva runs on a regular sync interval

• $14.59/user/month (annual subscription required)• Volume pricing available for 30+ users

Page 6: Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext

Supported systems

• GoldMine 2013

• GoldMine 9.x

• GoldMine 8.5+

• Exchange 2013, 2010, 2007, 2003

• Office 365, Exchange Online, Hosted Exchange

• IBM Notes and Domino 8.5+

• Novell GroupWise

Page 7: Riva – Sync GoldMine to Exchange and Office 365 Server-side sync | No plug-ins required Neil Graham Riva Specialist Riva CRM Integration 408.675.5015 ext

Thank you!Download a 15-day trial version of Riva at

www.rivacrmintegration.com

Neil GrahamRiva Specialist

Riva CRM Integration408.675.5015 ext. 247

[email protected]