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RLI PROFESSIONAL SERVICES GROUP LEARNING EVENT PSGLE 129 How is Your Cash Flowing? Understanding How Cash Flow, Invoicing and Getting Paid Impact Your Business

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Page 1: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

RLI PROFESSIONAL SERVICES GROUP LEARNING EVENT

PSGLE 129

How is Your Cash Flowing? Understanding How Cash Flow,

Invoicing and Getting PaidImpact Your Business

Page 2: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Copyright Materials

This presentation is protected by US and International Copyright laws. Reproduction,

distribution, display and use of the presentation without written permission of the

speaker is prohibited.

© RLI Professional Services Group

Page 3: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Course Description

For a company to be both sustainable and successful, it

needs to have efficient accounting and bookkeeping

systems in place. During this webcast we’ll discuss how

cash flow impacts daily business operations, including

invoicing and collection processes that help you get paid

regularly and on time. We’ll also provide some basic

bookkeeping tips that will help your business

operate efficiently and successfully.

Page 4: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Discussion Agenda

Brief

discussion of

cash flow

Brief

discussion of

cash flow

Focus on

invoicing

and

collections

Focus on

invoicing

and

collections

Wrap up

with basic

bookkeeping

tips

Wrap up

with basic

bookkeeping

tips

Page 5: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

CASH FLOW

Page 6: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Cash Flow

Cash flow is defined as…

Incomings and outgoings of cash,

representing the operating activities of

an organization.

www.businessdictionary.com

Page 7: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Cash Flow

A business’s cash flow is increased by:

�Selling more services

�Reducing costs/expenses

�Charging more for services

�Collecting faster

�Taking out a loan

Page 8: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

INVOICING AND COLLECTION PROCESSES

Page 9: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Invoicing and Collection Processes

What does your contract say?

Page 10: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Invoicing and Collection Processes

Payment Cycles

Payment when services are provided“Net 0”

Payment when services are provided“Net 0”

Payment upon receipt of invoice

Payment upon receipt of invoice

Net 15, 30, 60 or 90

Net 15, 30, 60 or 90

Which method is right

for your business?

Page 11: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

�Do you take credit card payments?

�Are you able to receive payments on-

line, i.e. through your website?

�Are your invoices clear?

�Are your invoices sent on time?

Invoicing and Collection Processes

Is it easy to pay you?

� Paid

Page 12: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

� Your company name, address and telephone number

� Customer’s company name and address

� Include contact who authorized purchase

� Use an invoice number for tracking

� Include purchase order number or project number, if

applicable

� Add date invoice is issued

� Display terms of payment prominently

� Provide clear description of services provided, include specific

project and hours billed

� Itemize charges, if applicable

� Clearly show the net payment due

Invoicing and Collection Processes

Page 13: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Interest Provisions

�Include a provision that provides the right

to charge interest on overdue outstanding

balances

�Deterrent to let outstanding invoices linger

and encourage timely payment

�Effective trigger to induce payment of

overdue invoices

Invoicing and Collection Processes

Page 14: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Contract provision if you have to expend money

to enforce collection of fees rightfully owed to

you. Costs such as:

�Court costs

�Attorneys’ fees

�Internal professional & administrative

time

Invoicing and Collection Processes

Consider Collection Fees & Expenses

Page 15: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Submit invoices on time to receive

payment on time

Invoicing and Collection Processes

Golden Rule

Until your clients pay, that money doesn’t count!

Page 16: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

KEEPING THE BOOKS UP TO DATE

Page 17: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Bookkeeping Tips

DailyDaily

Check to see how much

cash you have on hand

Check to see how much

cash you have on hand

Track incoming and

outgoing payments

Track incoming and

outgoing payments

WeeklyWeekly

Prepare and send invoicesPrepare and

send invoices

Update payrollUpdate payroll

QuarterlyQuarterly

Evaluate sales, expenses and

gross profit against annual

projections

Evaluate sales, expenses and

gross profit against annual

projections

Pay quarterly taxes

Pay quarterly taxes

AnnuallyAnnually

Fill out IRS forms

Fill out IRS forms

Review tax returns prior to submitting

Review tax returns prior to submitting

Page 18: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Bookkeeping Tips

Outsource all bookkeeping?

OR

Just invoicing? – sometimes the

first thing to outsource

Page 19: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

Infographics

Resources

SCORE www.score.org

SCORE is a nonprofit association dedicated to

helping small businesses get off the ground,

grow and achieve their goals through education

and mentorship.

Page 20: RLI PROFESSIONAL SERVICES GROUP LEARNING ......invoicing and collection processes that help you get paid regularly and on time. We’ll also provide some basic bookkeeping tips that

This concludes the Professional Services Group Learning Event

Marie Bernier, Senior Risk Management Consultant

[email protected]