Public SectorPrint & Content Management Services

RM3785 – The framework that delivers all your End to End Print Management needs

Overview, benefits and considerations

Xerox UK is an appointed supplier of the Crown Commercial Service (CCS) Lot 2 RM3785 framework aiming to assist government departments and the wider public sector in their end-to-end print requirements. CCS provides a best value single route to market for the supply of print services.

The framework has been designed collaboratively and influenced by many procurement professionals from the public sector for the use of all segments of the public sector. It’s designed to offer best value, save time and reduce the cost and risk of buying these products and services. As a global technology and services leader within this market, Xerox has been awarded supplier status on the RM3785 framework.

Delivering savings. Reducing risk. Saving you time.

“ Millions of people would be without medication if we couldn’t produce prescription forms. When we needed help at short notice, Xerox stepped in brilliantly. No breaks in production. And plenty of ideas for future improvements.”

– Julie Hickling-Walker, Contract Performance Manager NHS Business Services Authority

W H Y C O N S I D E R U S I N G T H E R M 37 8 5 F R A M E W O R K & X E R O X U K ?

Accessing the Crown Commercial Service RM3785 framework brings a number of benefits to you:

Best value – due to the aggregation of spend and leverage of the whole of government and wider public sector’s buying power, this agreement delivers better value for money and improved cashable savings. The framework also provides customers with a choice of commercial models appropriate to their own particular needs and business requirements. Our pricing is extremely competitive and far lower than can be sourced via other purchasing routes including those based locally.

Valued Partner – Xerox is a partner of choice that collaborates with you and supports you throughout your paper-to-digital journey. Through the RM3785 framework you will be partnering with a reputable supplier, dedicated to maximising your savings and reducing costs. Xerox is committed to the highest standard of information technology and is ISO 27001 accredited.

Less resource – it also minimises the duplication of effort and time taken within the procurement process. This removes the need for you to conduct a lengthy supplier evaluation each time you have a requirement, saving both the time and cost associated with procurement exercises. The procurement professionals have done this for you as part of the overall tender submission evaluation. All customers using RM3785 are supported by strict terms and conditions, including compensation for non-performance.

Supporting you – the framework is managed and monitored by Crown Commercial Service and replaces the previous RM921 (PVP agreement) and RM1687 framework. Xerox works with CCS to provide guidance and support to customers using the framework. In addition, your views and requirements are taken into account when reviewing and developing future contracting arrangements.

Smarter procurement – the established framework is fully compliant with all public contracts regulations. Whilst you may want to engage local suppliers, this framework provides best value in the market place.

Environmental standards – Xerox was an early adopter of ISO 14001, an international standard for environmental management. All of our major manufacturing sites were certified to ISO 14001 in 1997, within one year of the development of the standard. We continue to invest in research and development enabling us to offer products that reduce waste by 90% and energy consumption by over 40%.

Supporting your digital transformation – The scope of RM3785 is fundamentally structured around the end-to-end print requirements of your organisation. Therefore, this framework is uniquely positioned to allow your organisation to procure products and services which will assist your organisation in its end-to-end print management and realise significant financial and customer benefits.

At Xerox we have the people and technology to deliver a holistic approach to print management. We incorporate all different services into one end-to-end solution and streamlining processes in order to make efficiencies and take away pain points that end users face on a daily basis.

RM3785 allows you to procure end-to-end managed print solutions tailored to meet the requirements of your print strategy and enable you to optimise and automate document workflows and relevant business processes. The framework does not include multi-functional devices but is focused on the document lifecycle, including print and digital solutions and associated service capabilities such as storage, fulfilment and distribution, postage and stock management.

An end to end print solution starts with the creation of the document and Xerox can support you from the very beginning of this process with our creative services capability, ensuring that the document is created for the relevant output whether that be a webpage, interactive content, rich PDF or print. We have the capability to complete pre-flight work and minor amendments to existing documents all the way through to conceptual design of a new document/communication that may require multi-channel deployment.

Through our translation capability, we are able to translate your communication into over 100 languages, using both software and professional translators who ensure your communication is monitored and managed smoothly.

Why Xerox?

Holistic, end-to-end provision of services

Industry specialisation

Best day-to-day pricing

Substantial operational delivery experience

Responsibility and accountability for the provision and management of all work

Brand SteeringWheel

Brand positioning

How do I appear?Brand Image,

What am

I like?Brand tonality

Wha

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Bene

fits a

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Corporate identity

Print RoomCentral

Service

Print & Mail

Transactional

ProcurementPrint

Multi-channelPe

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Procured through RM3785

DevelopmentDigita

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LanguageServices

Content

Development

CreativeServices

Create

Distrib

ute

Produce

C R E AT E

Creative Services, Content Development & Language Services

• Supply of raw material including paper, envelopes, wallets

• Digital asset management, including photographs, artwork, templates and up to date specifications

• Pre-production services such as artwork and proofs, photograph retouching, image research and sourcing services

• Basic design, art working and page layout that will include creative page layout services, creation and supply of artwork ready for print and digital publishing

• Typesetting

• Copy editing

• Proof reading

• Translation services

P R O D U C E

Digital Development & Print Services

• Print services such as

- Operational print: general business and marketing print, stationery and forms

- Secure print including HR/Personnel confidential information

- Large format and wide print

• Finishing

DI S T R I B U T E

Personalisation & Multi- Channel Mailing

• Direct mail and transactional print services that involve data personalisation in a secure environment such as

- Database management - Printing of items - Personalisation - Finishing - Collation - Enclosing - Mailing of items to end users

Our wheel demonstrates the different Xerox offerings that can be purchased via the RM3785 framework. These services have been specifically designed to support the rich, content-centered delivery enterprise clients are seeking, all provided in an outsourced model that lets them retain focus on core competencies. Xerox will identify your improvement target and align this to cost reduction, transformation to ‘digital by default’ and process improvements throughout the different steps of processing, creating, producing and distributing documents.

©2017 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries. XN170078

ContactEmailuxb.bidteam@xerox.comStephen Young, UK Framework ManagerJohn Oster, UK Strategic Bid Manager

Twitter@xeroxuk

Webwww.xerox.co.uk

CCSInfo@crowncommercial.gov.ukhelpdesk 0345 410 2222 Twitter @gov_procurement LinkedIn Crown Commercial Service

©2014 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries. XN140037

Contact.0870 240 0234.Email: publicsector.uk@xerox.comLot 1 Portal: www.xerox.co.uk/rm1599

Twitter.@xeroxuk

Web.www.xerox.co.uk/gps